TGI Fridays UK Solihull

23 Mill Lane Arcade, Touchwood, Solihull, United Kingdom, B91 3GS
Restaurant info
Opening Information

Mon - 11:30-22:30
Tue - 11:30-22:30
Wed - 11:30-22:30
Thu - 11:30-22:30
Fri - 11:30-23:00
Sat - 11:00-23:00
Sun - 11:00-22:30

Facilities
  • Families and Children Welcome
  • Disabled Access
  • Free WiFi
Menus

About TGI Fridays UK Solihull

TGI Friday’s – Solihull is a modern restaurant with a vibrant, buzzing atmosphere. Enjoy a selection of burgers, ribs and cocktails, perfect to unwind after a day of shopping at the nearby Touchwood or Mell Square shopping centres. TGI Fridays in Solihull draws a fun-loving crowd with its relaxed atmosphere and eclectic range of food. Solihull Rail Station is a 10-minute walk away.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

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5 Stars:
234
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184
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160
2 Stars:
158
1 Star:
90
Visited On Saturday, 05 October 2019

Not sure if it is a Saturday thing. We waited 15 mins to be offered a chance to order a drink and order food and a further 20 mins for drinks and garlic bread to arrive, had to ask for mains, refills and bill on multiple occasions. Good food but a lack of attentive staff.

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Visited On Saturday, 05 October 2019

Waited over 35 minutes for someone to take our order, then drinks took an additional 20 minutes (once we asked how long they would be) table was dirty with no knifes and folks. Waitress who served us was very polite but was run off her feet while other waitresses/waiters were standing around. Again waited ages for someone to clear our table and eventually paid at the door as we left the restaurant as we could not wait any longer.

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Visited On Saturday, 05 October 2019

Here for my 21st birthday. We were a party of 12 and the restaurant wasnt that busy at all. Took about half an hour for half of the tables drink to come out and even longer for the other half. Food came about an hour and a half/ 2 hours after everyone arrived. And when they brought the cake out the table wasnt cleared first. Manager was also shocking, wouldnt do the free birthday drink for downloading the app. Overall should have gone to ask Italian very disappointing

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Visited On Saturday, 05 October 2019

Food lovely. Drink service very slow, in fact meals arrived prior to drinks.

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Visited On Saturday, 05 October 2019

Food wasn’t great, not very hot and the garlic bread was cold and soggy. The cocktails were good but very slow service as there was a trainee bar person. Our waitress, Lindsey, was very helpful and friendly.

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Visited On Friday, 04 October 2019

Took 45 mins to be served a drink. Waited hour and half for food. People who arrived after us were getting served, eaten and left before we even got our starter. Steak that was ordered medium to well done was medium rare. We have been several times in the past and enjoyed our experience but this time was awful and wouldn’t go again. It was a shame as we were celebrating a 14th birthday celebration and had recommended this to friends who had come with us. Very disappointed.

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Visited On Friday, 04 October 2019

A bit slow to come to our table after waiting To be seated! But the service after that was good and the food lovely !!

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Visited On Friday, 04 October 2019

We were a group of 6 people and were shown to a small booth. We waited to order drinks for a while and then had to ask a waiter. The drinks finally arrived but we waited about 40 minutes for our food. This arrived on huge boards and plates and was extremely difficult to eat as there just wasn’t the room to move. The restaurant was very noisy and at no point were we asked if our meal was ok. Also we had to ask 3 people for some sauce. The fries were soggy and the food was not good value.

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Visited On Saturday, 28 September 2019

Waitress was brilliant... really helpful and couldn’t do enough to make my daughters birthday party special .

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Visited On Saturday, 28 September 2019

I reserved a table for me and my family on Saturday 29th September for 4:15pm. We got there and were told that the table wasn’t clean even though we had reserved 24hrs earlier. We didn’t get our order taken for 20minutes after sitting at our table. The drinks did not come for another 10minutes! When the food arrived it was delicious and tasted great. I’m not sure if you were understaffed? Or just very bad service. Such a shame as the food is great but I would not recommend due to the poor service.

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Visited On Saturday, 28 September 2019

There were five people for my son’s 13 birthday. Despite being offered children’s menus at the time of being seated, once I had left my son and his friends to order on their own, the staff denied them the opportunity to order from the kids menus. The staff said if they were old enough to be in the restaurant on their own then they couldn’t order from the children’s menu. This is unacceptable. My son’s group then waited over an hour for food to arrive after ordering. The table was booked at 1:15pm, I checked on the lads at 2:45pm and food had only just arrived. The whole experience was utterly disappointing and I can only assume they were treated so badly because they were five 12 and 13 year old boys. It’s unlikely we’ll be back.

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Visited On Friday, 27 September 2019

lovely food great service

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Visited On Friday, 27 September 2019

Only criticism is that the music was way too loud so we couldn't have a conversation.

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Visited On Friday, 27 September 2019

The service was slow, table was hardly cleaned, right up to the end there was still dishes on the table used during starters. Food quality wasn't great and there was items on the menu that weren't available. Manager wasn't very helpful and made excuses when we complained. The worst TGI experience to date.

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Visited On Thursday, 26 September 2019

My daughters 13th birthday I advised in the booking and rang on the day to confirm it was a celebration. We had a lovely meal unfortunately no birthday celebration from the staff .. very disappointed

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Visited On Sunday, 22 September 2019

We went last night for a friends birthday and they were very very understaffed the server was a lovely girl but she was under so much pressure it took 40 minutes for our food to come and an hour for the food, loads of tables were complaining. Although we did get money off our bill it’s a shame as it ruined the experience felt sorry for our waitress!

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Visited On Sunday, 22 September 2019

Service was extremely slow, food was cold and of a below average standard.

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Visited On Saturday, 21 September 2019

We waited a very long time for a table, a lot of the options were sold out - the starter was fine and one main meal was fine, but another meal was just pasta and half of it wasn’t cooked. It was left, we left half the pasta that wasn’t cooked and told our server who said it was probably cooked in two batches with no apology. We then ordered a sundae, waited 20 minutes and it was melted by the time it arrived so it was left. We waited for our server but she took so long we just asked for the bill. When the bill came she said if we gave positive feedback she would take the starter off - so we did but I lied on the feedback, the experience was awful and put us off returning to T.G.I. Friday’s again.

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Visited On Saturday, 21 September 2019

Great service as always from Luisa our server.

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Visited On Saturday, 21 September 2019

Took over 30 minutes for our drinks to come and waited over an hour for food. As it was a meal before going to the cinema we also then missed the beginning of our film. Had to ask where our food was 3 times.

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Visited On Saturday, 21 September 2019

We waited for nearly an hour for our main which ruined my son’s 10th birthday. We won’t come again.

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Visited On Saturday, 21 September 2019

booked for half past six and has to wait twenty minutes for our table to be ready- was really annoying as we had booked because we had an event to go to.

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Visited On Saturday, 21 September 2019

They didn’t have the table ready and was told to come back

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Visited On Saturday, 21 September 2019

lovely waitress and had a fab time

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Visited On Saturday, 21 September 2019

Lovely food service was lovely was a little slow we waited 20 minuets for our drinks after we’ve ordered them but staff was quick to bring them after we complained

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