Mon - Sat: 12:00- 22:30
About TGI Fridays UK Romford
TGI Friday’s Romford invites diners to enjoy tasty American treats. Offering an impressive range of cocktails, grills, steaks and burgers, the restaurant is definitely popular among locals and tourists. TGI Friday’s in Romford is an ideal place to catch up on good food and drink before or after a movie at the Cinemas nearby.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.
We have been a regular visitor to your tgi restaurant in lakeside. It has been my favourite restaurant for many years . Normally the food and atmosphere is top notch and I have a real taste for your brilliant cocktails. After My previous visit to the lakeside restaurant my son loved it so much he wanted to go there for his 6th birthday. We’ve been waiting for your Romford restaurant to open for what seems a lifetime with excitement due to it being so close to us. We booked a table for 10 of us for my sons birthday. At first arrival I seemed a little sceptical at how “quiet” the restaurant was. I was expecting the vibrant atmosphere that normally acompanies my tgi experience. We were seated at our table and the glaring sun was blinding half of our party. We thought that it was just gonna be a small hiccup with the restarurant recently opening. We ordered a selection of sharing starters that came out in a reasonable amount of time and was on a whole very nice. Unfortunately it was all downhill from then. All the cutlery that was taken away from the starters wasn't replenished. Due to the lack of service one of our group had to go find a few extra knife and forks so we could eat our mains. Out of the ten meals that we ordered out I believe at a maximum six of them you could argue was satisfactory. Two of the meals we ordered we had to send back to get reheated because they was stone cold. One of the other meals that came out the portion size was so small it was actually embarrassing. All while this was going on we was waiting an age for our drinks,with one of them never arriving. On a whole it has to be one of my worst dining experiences I have ever had. Although I have never had anything other than a great experience at your other restaurants. I can honestly say I would never return to your romford restaurant and most definitely wouldn't recommend it to my friends or family.
Unfortunately this visit wasn’t as good as the last. Over 20mins we waited for our drinks before I asked where they were. Sat us in the window with the blaring sun with with 5 and 18month old so had to be moved. Then brought my 18month old daughters dinner up in a red hot bowl. Luckily I touched it before she did. So had to take it away only for our waitress to ask where’s her dinner gone? Definitely won’t be going back for a while
Sloppy service Starters came out 2 minutes after ordering them Asked for knife and fork and had to wait 10 minutes as they forgot Forgot that we ordered drinks
Service terrible. Unprofessional, unfriendly, inattentive. Our server, took our order, then we never saw her again. We had different servers from there on, who clearly didn't know what they were doing. We had to constantly ask for service. The starters arrived without plates, which we had to ask for. The cutlery was dirty. Our main courses arrived whilst we were still eating the starters, so I told the waitress to take them back until we had finished. We then waited ages for our main courses- mine arrived but we then waited a long time for the other 3 mains. We told the waitress & eventually the others arrived. We also had to ask for the dessert menu. My dessert was the Very Berry Sundae which is supposed to have meringue and biscotti dough - there were none in it! The floor under the table had been swept, but left dirty.
We were not seated until 15 minutes after our reservation, drink orders were not taken for another 20 minutes and took a further 15 minutes to arrive and then food did not arrive until 90 minutes after we arrived. The servers could not care less at how long we waited. When food was served to us our hot plates were handed too us, rather than the waiter moving round the table to place in front of us. Burger was over cooked. In summary, Awful. Servers pushed in front of us to get to where they were going rather than being gracious and letting customers go first. Won’t be going back
After using another branch was looking forward to a nice meal for my son's birthday as this one is local with confidence as he needs a gluten free diet but the service was very slow, the dinner was not very hot and when pudding was brought up it was not even gluten free even though it was ordered from the gluten free menu and as my son has special needs it resulted in him being upset and ended in tears as he thought it was his fault
Very slow service. Forgot one of our drink had to wait another 10 mins before we got it
This place is a joke service was slow waiting for drinks too long waitress was rude the manager was rude the chef doesn’t know what he is doing all our food was horrible. Ido not recommend this place to anyone my worse TGI experience ever ....
Food was good service was good only down side was asking where my drink was 3 times before it came
Chicken tacos were lovely but needed to be filled a little more. Loaded chili fries only have one tablespoon of chilli on so not very 'loaded'!
Table had no cutlery and had to wait until after we our food was delivered before acquiring some. Drinks took 25 mins to arrive and staff didn’t really seem to know what was going on. I also witnessed 5 meals on 3 different tables being returned as the orders were wrong. This was the second time I have been as the first time was great, service was great atmosphere was great as was the food but last night was a total disaster and disappointment.
Was there on Saturday night, restaurant was about half full, nobody really sat at the bar but it still took 40mins to get our drinks (in the end our starter came out first). Our server said that it was because the bar was ‘overwhelmed’ which it clearly wasn’t. Food was ok, starters great, mains were warm rather than hot. We did speak to the manager and she took our drinks and starter off the bill which was appreciated BUT I expect more from TGI, seems there is a lot of staff training needed.
Servise was slow and not once was the table wioes down even once stuff was spilt . Even to start the table was sticky and no offer of napkins we had to ask twice before we got some
Dreadful service. Slow servers and like warm food.
Everything was great apart from the very loud music, it would be better at background levels rather than up loud as it was difficult to chat with my partially deaf husband. Will definitely be back, the food was delicious.
David and simone where amazing! Made sure my brother had the best birthday meal !
Booked it for a birthday party but didn’t treat it like it was one no cake nothing just the meal
Too noisy the music could be a lot quiter, was asked to wait at bar for table even tho there were lots of free tables and we had booked the table. The food was great and the service was great
The cocktails seem to always be very weak and taste like juice but the restaurant was nice enough to leave us to finish and leave when we were ready. They didn't pester us to leave and just cleaned around us instead. Thank you for being so courteous!
Never been to TGIs before but would definitely go again!
Great evening, friendly staff. Only fault would be not clearing starter plates away before bring over main dishes.
Service was slow and when I got home and checked the bill I had been charged for 4 deserts when I only ordered 3.. Was not about to go all the way back to tgi to complain.
Really great atmosphere, all served wth a smile. Enjoyed our cocktails & choccylicious milkshake!!! Wish I had room for dessert but eyes bigger than belly...
Didn’t get a birthday meal had to pay for it when I got told for the birthday person gets a free meal
Our waitress was very polite and friendly, however service was extremely slow and some staff members were rude.