TGI Fridays UK Lakeside

West Thurrock Way, , Grays, United Kingdom, RM20 3WE
Restaurant info
Opening Information

Mon - 12:00-22:30
Tue - 12:00-22:30
Wed - 12:00-22:30
Thu - 12:00-22:30
Fri - 12:00-23:00
Sat - 11:30-23:00
Sun - 11:30-22:30

Facilities
  • Families and Children Welcome
  • Disabled Access
  • Free WiFi
Menus

About TGI Fridays UK Lakeside

Bringing a true taste of America to diners, TGI Friday’s – Lakeside is a sought-after dining destination for visitors at the Lakeside Autopark. The vibrant setting is a great place to enjoy grilled dishes and cocktails, and there is al fresco seating as well. There is something to tempt every palate at TGI Friday’s in Lakeside. Chafford Hundred Rail Station is just a 5-minute drive away.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual,Casual
Price point:
£ £ £ £ £

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5 Stars:
696
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365
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185
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133
1 Star:
53
Visited On Monday, 16 September 2019

Everything was absolutely gorgeous. Staff is very friendly and professional. Thanks

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Visited On Saturday, 05 October 2019

At least 10 waiters just standing there. Not once was I asked if I wanted another drink. Poor service and filthy environment. Will try the new TGI by the shopping centre

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Visited On Saturday, 05 October 2019

None

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Visited On Friday, 04 October 2019

On Friday we had a meal at Lakeside and We was served by Elizabeth, and I can say without doubt it was the best service we have ever had. She remembered every detail and her standards were super high. We never had to ask for refills, cutlery or dips etc. We have a big family meal at TGI’s a couple of times a year. We are normally content with a bit a chaotic service where we have to get a missing folk replaced or grab our server for refills but honestly our meal on Friday was next level service. It was my mums birthday and it was a seriously good choice to come in for a meal. Thank you Elizabeth you are a credit to tgi’s.

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Visited On Saturday, 05 October 2019

Discussing problems with shift patterns and service at front desk whilst customers have reservations is not a great first impression of this location. Drinks were not mixed well and did not have the correct balance of flavours (one too sweet, the other too bitter and did not taste like it contained any alcohol). Food took over an hour to come to the table, it appeared our order for the section we were sitting in, was completed as a whole. We only had mains and other tables had been served their starters and finished them, will we waited an hour for our food. It appear either our server went to break or went home because then it suddenly seemed we were being served by new staff and all the food for our section came at once. 3 out of 4 meals were barely warm and when asking for an additional side order if chips for a child, we had to ask 2 members of staff before receiving them. Our end server was very nice and polite but the experience was not a good one. The only reason we did not complain at the time was because it was my mums birthday, if not then we definitely would have complained.

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Visited On Saturday, 05 October 2019

The service was slow took too long for drinks to come very bad service

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Visited On Saturday, 05 October 2019

Rebecca our waitress was very good and attentive to our needs and my boys birthday for him and his 3 friends.

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Visited On Saturday, 07 September 2019

Overall good evening, it was my birthday so great environment for celebrating. Service needs to be more responsive to these events as booked in advance. Too long a wait for food

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Visited On Friday, 04 October 2019

We had issues at the restaurant, involving a child who tried to take stuff out of my partners bag which we sorted but the staff went above and beyond with us getting us moved and sat down in a quieter area and all staff were very apologetic and made a big fuss of us which was nice . Staff were brilliant and should be proud in their customer service.

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Visited On Friday, 04 October 2019

The waitress we had was amazing

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Visited On Friday, 27 September 2019

Our waitress was amazing unfortunately I didn’t get her name

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Visited On Sunday, 29 September 2019

My family visuitnonce every couple of months and have always rated well but the last few times the food has been over cooked, over fried, warm not hot and considering our bill is always over £100 I at least expect Hot food! It will take a lot for me to return!

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Visited On Saturday, 28 September 2019

Went for a birthday meal, one mean wasn’t placed on the order and then chefs managed to cook a rack of ribs in 2 minutes, they’d been microwaved and were so chewy we couldn’t eat them! When complained it took 2 people to talk to the waitress so that we didn’t have to pay them as the meal was basically untouched! When paying, she entered to amount on the pin machine and then clicked ‘yes’ to a tip, saw me looking and then said ‘I’ll do it again hold on’. Poor service, poor food and won’t be returning. Disappointing for a birthday meal and put a downer on the evening.

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Visited On Sunday, 29 September 2019

We waited over 1 hour for our starters that then came out soggy and cold, main meals came out straight after starters and the starter plates hadn’t been cleared away, our waiter was called away to serve the bar so we couldn’t get any refill drinks or sauces the manager was rude to us and the couple next to us had stone cold food to!

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Visited On Sunday, 29 September 2019

The wait for food was quite long, if I had my young children it would have been very stressful

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Visited On Saturday, 28 September 2019

Service not great. Despite birthday celebration quoted on booking no "happy birthday" .. clearly we were missed off the list. Nice food but expensive for what it is. Wont be going back anytime soon.

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Visited On Saturday, 28 September 2019

The staff member serving us was not seen much - waiting Atleast 15 mins for him to come back to give us our bill. And when asking other staff for the bill being told that they can’t, and that we had to wait until the person serving us was to come back. After getting the bill we had to wait for another 15 mins to pay. We only paid the bill in 15 mins as I went to the manger

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Visited On Saturday, 21 September 2019

Great Time celebrating my daughters birthday, Thank you!

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Visited On Saturday, 21 September 2019

Was very busy with large parties, but we were told this as soon as we sat down. Janet was amazing from start to finish, always looking out for us, and even arranged for a free round of drinks for us as we had to wait a long while for our food. Will definitely be returning as the service was honestly outstanding, we didn't mind waiting at all when all staff are that lovely!

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Visited On Sunday, 22 September 2019

Great meal and service once again. Plates all cleared , would definitely recommend.

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Visited On Saturday, 21 September 2019

Food cold,steak burnt , food too long and hair in my food.

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Visited On Sunday, 22 September 2019

Too expensive for the standard of food. Food served doesn’t represent the images on the menu.

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Visited On Saturday, 21 September 2019

I went there to celebrate my birthday with sons and grandchildren, had the most amazing evening, our waitress was so friendly and helped make the evening very enjoyable, she was attentive, patient, and very good with the whole family.

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Visited On Saturday, 21 September 2019

Attended for 16th birthday meal. Food good, service a bit slow , however it was very busy

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Visited On Saturday, 21 September 2019

I ordered a second drink when we ordered our main meal which I then had to remind him about 15 minutes later as he had still not brought it out. He took my partners drink while it was still half full. And the warrior burgers were so dry they were hard to eat. One of those burgers were ordered with no onions, but it definitely had onions in when it got to us. And the chips were cold. It was as it the everything had been sitting there waiting for the stake to be cooked. It just wasnt very enjoyable at all

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