Monday - Thursday: 12pm - 9pm
Friday - Saturday: 12pm - 9.30pm
Sunday: 12pm - 9pm
Please read our dine-in information page before booking with us.
Click & Collect and Delivery
Our Click & Collect service & delivery is available during restaurant opening hours.
- Families and Children Welcome
- Disabled Access
- Free WiFi
About TGI Fridays Lakeside Retail Park
Time to celebrate!
Join us for the perfect celebration! With our tempting dishes, famous cocktails and amazing team, we’ve got all the ingredients to get the party started.
Speak to our team to see how we can make your booking special.
Everything was absolutely gorgeous. Staff is very friendly and professional. Thanks
At least 10 waiters just standing there. Not once was I asked if I wanted another drink. Poor service and filthy environment. Will try the new TGI by the shopping centre
On Friday we had a meal at Lakeside and We was served by Elizabeth, and I can say without doubt it was the best service we have ever had. She remembered every detail and her standards were super high. We never had to ask for refills, cutlery or dips etc. We have a big family meal at TGI’s a couple of times a year. We are normally content with a bit a chaotic service where we have to get a missing folk replaced or grab our server for refills but honestly our meal on Friday was next level service. It was my mums birthday and it was a seriously good choice to come in for a meal. Thank you Elizabeth you are a credit to tgi’s.
Discussing problems with shift patterns and service at front desk whilst customers have reservations is not a great first impression of this location. Drinks were not mixed well and did not have the correct balance of flavours (one too sweet, the other too bitter and did not taste like it contained any alcohol). Food took over an hour to come to the table, it appeared our order for the section we were sitting in, was completed as a whole. We only had mains and other tables had been served their starters and finished them, will we waited an hour for our food. It appear either our server went to break or went home because then it suddenly seemed we were being served by new staff and all the food for our section came at once. 3 out of 4 meals were barely warm and when asking for an additional side order if chips for a child, we had to ask 2 members of staff before receiving them. Our end server was very nice and polite but the experience was not a good one. The only reason we did not complain at the time was because it was my mums birthday, if not then we definitely would have complained.
The service was slow took too long for drinks to come very bad service
Rebecca our waitress was very good and attentive to our needs and my boys birthday for him and his 3 friends.
Overall good evening, it was my birthday so great environment for celebrating. Service needs to be more responsive to these events as booked in advance. Too long a wait for food
We had issues at the restaurant, involving a child who tried to take stuff out of my partners bag which we sorted but the staff went above and beyond with us getting us moved and sat down in a quieter area and all staff were very apologetic and made a big fuss of us which was nice . Staff were brilliant and should be proud in their customer service.
The waitress we had was amazing
Our waitress was amazing unfortunately I didn’t get her name
My family visuitnonce every couple of months and have always rated well but the last few times the food has been over cooked, over fried, warm not hot and considering our bill is always over £100 I at least expect Hot food! It will take a lot for me to return!
Went for a birthday meal, one mean wasn’t placed on the order and then chefs managed to cook a rack of ribs in 2 minutes, they’d been microwaved and were so chewy we couldn’t eat them! When complained it took 2 people to talk to the waitress so that we didn’t have to pay them as the meal was basically untouched! When paying, she entered to amount on the pin machine and then clicked ‘yes’ to a tip, saw me looking and then said ‘I’ll do it again hold on’. Poor service, poor food and won’t be returning. Disappointing for a birthday meal and put a downer on the evening.
We waited over 1 hour for our starters that then came out soggy and cold, main meals came out straight after starters and the starter plates hadn’t been cleared away, our waiter was called away to serve the bar so we couldn’t get any refill drinks or sauces the manager was rude to us and the couple next to us had stone cold food to!
The wait for food was quite long, if I had my young children it would have been very stressful
Service not great. Despite birthday celebration quoted on booking no "happy birthday" .. clearly we were missed off the list. Nice food but expensive for what it is. Wont be going back anytime soon.
The staff member serving us was not seen much - waiting Atleast 15 mins for him to come back to give us our bill. And when asking other staff for the bill being told that they can’t, and that we had to wait until the person serving us was to come back. After getting the bill we had to wait for another 15 mins to pay. We only paid the bill in 15 mins as I went to the manger
Great Time celebrating my daughters birthday, Thank you!
Was very busy with large parties, but we were told this as soon as we sat down. Janet was amazing from start to finish, always looking out for us, and even arranged for a free round of drinks for us as we had to wait a long while for our food. Will definitely be returning as the service was honestly outstanding, we didn't mind waiting at all when all staff are that lovely!
Great meal and service once again. Plates all cleared , would definitely recommend.
Food cold,steak burnt , food too long and hair in my food.
Too expensive for the standard of food. Food served doesn’t represent the images on the menu.
I went there to celebrate my birthday with sons and grandchildren, had the most amazing evening, our waitress was so friendly and helped make the evening very enjoyable, she was attentive, patient, and very good with the whole family.
Attended for 16th birthday meal. Food good, service a bit slow , however it was very busy
I ordered a second drink when we ordered our main meal which I then had to remind him about 15 minutes later as he had still not brought it out. He took my partners drink while it was still half full. And the warrior burgers were so dry they were hard to eat. One of those burgers were ordered with no onions, but it definitely had onions in when it got to us. And the chips were cold. It was as it the everything had been sitting there waiting for the stake to be cooked. It just wasnt very enjoyable at all