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TGI Fridays UK Kingston

The Bentall Centre, Wood Street, Kingston Upon Thames, United Kingdom, KT1 1TY
Restaurant info
Opening Information

Mon - 11:30-22:30
Tue - 11:30-22:30
Wed - 11:30-22:30
Thu - 11:30-22:30
Fri - 11:30-23:00
Sat - 11:30-23:00
Sun - 11:30-22:30

Facilities
  • Disabled Access
  • Families and Children Welcome
  • Free WiFi

About TGI Fridays UK Kingston

TGI Friday’s – Kingston at The Bentall Centre is a trendy restaurant serving American cuisine. An eclectic menu and refreshing cocktails make this venue an ideal place to unwind with friends or the family. Close to the Odeon IMAX Cinema, TGI Fridays in Kingston is a 5-minute walk from the Kingston Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
98
4 Stars:
49
3 Stars:
46
2 Stars:
49
1 Star:
24
Visited On Sunday, 23 September 2018

Arrived on time but told reservation was “marked off” as didn’t think we we coming! No problem with table though as not very busy. I found the area we were seated in to be rather dark. Our server was pleasant but a little brisk! Food was very good. Drinks ok but surprised my son who was celebrating birthday was asked for ID. He didn’t have any on him so drank water. Atmosphere lacking! Have always enjoyed previous visits to TGI’s but would not rush back after this latest experience when there are so many other places to chose from.On a positive note the food was tasty & plentiful.

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Visited On Saturday, 22 September 2018

Service was abit slow tonight waited about 20 mins for my drink but food was lovely

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Visited On Saturday, 22 September 2018

Service was very good, especially for a table of 13 people. A few items had to be sent back but this was done without any problem. Food was all good bar desserts which were a bit if a disappointment. Ice cream very bland and the "chocolate sauce' tasted more like Angel delight and wasn't nice. Overall a nice evening out though.

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Visited On Saturday, 15 September 2018

the service from Raj was top draw

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Visited On Monday, 17 September 2018

It was my sons birthday we had a group of 14 the bar man spilt drink all over my phone and jus walked of the lady that was serving us was very rude took ages for food and drink to come to us all our order was wrong I asked for a well done steak and it was brought rare it was vile I asked for them to change it she took ages to even take my food back to the kitchen witch I landed up with no food as it’ was very rare not amused at all as it felt like my sons birthday was ruined I all ways have any occasion I all ways arrange all of us to go to TGI fridays

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Visited On Saturday, 15 September 2018

My family and I have always enjoyed our previous visits. This visit was sadly not the case. Staff seemed stressed and overworked, therefore did not seem to care much towards customer service. The floor was covered in food where we sat, and the table next to us had just as much debri. Long wait for food, as expected. Of course most of our meals arrived luke warm. A completely disappointing Birthday treat for my Mum, and the rest of us. Never again.

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Visited On Monday, 17 September 2018

We visited for my twin daughters’ birthdays. We were served by Joe and from the moment we walked in the door he was amazing. My girls were made to feel very special by Joe and the others that sang to them. The food and service was amazing, can’t fault anything. Thank you.

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Visited On Saturday, 15 September 2018

We were there for my daughters 18th. Our server was amazing & lovely, very good at her job. You had problems with the kitchen, which we were informed of & given some free soft drinks which was appreciated. Our table was booked for 7.30pm & there was 14 of us, our food took about an hour later, the starters were hot but on the whole there wasn’t anything really that good to say about them. The mains came out after a wait again but the worse bit was that some of the meals were cold (rack of ribs & burgers) We don’t like to complain at the time as don’t trust what happens to the food if you send back but we were very disappointed. The bar staff & our server were very professional. Such a shame the food was so disappointing

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Visited On Saturday, 15 September 2018

The food took 1.15 hours to arrive at our table. When it arrived several meals were cold, rubbery and inedible. The rest of the restaurant was left unclean due to lack of staff. Lewis our waiter did all he could to resolve the situation but sadly our birthday evening out had been ruined by substandard food and the longest wait for a burger in my life.

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Visited On Saturday, 15 September 2018

myself and my boyfriend came for dinner here on saturday 15th september 2018. our table was booked for 7 and were promptly seated. as soon as we were seated, a large table of 20 were sat directly next to us, with no space for myself or my partner to even move around our table. we were elbowed and banged into on numerous occasions. our server laura was a fantastic host, bringing us unlimited drinks as soon as we needed and pre warned us that the kitchen was in total chaos. we thought this may mean about a 20 minute wait for our starters. over an hour later, no sign of ANY food. after an hour and 20 minutes of waiting, our starters came, which were mediocre. laura was extremely apologetic, again giving us as many refills as she could and apologising profusely. our mains then came, my boyfriends warrior burger was as disgustingly dry, and my order was completely wrong!!!! i ordered the chicken BLT, but was given the caprese chicken sandwich. at this point, we had waited for over an hour and a half, and i was just happy there was food on our plate. we were hoping for dessert, but after being in the restaurant for nearly 2 hours with screaming crying children and a noisy drunk family of 20, we were massively fed up. i would like to add, that laura did absolutely everything she could to make us happy, we were so impressed with her service, i just wish the rest of the experience lived up to her service, unfortunately, it didn’t. laura ended up taking our starters off of the bill, but it still ended up being £32 despite only having 2 mains and 2 refill drinks on there. if i was to come again, it would have to be the best service i’ve ever received, or i will be extremely unhappy.

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Visited On Saturday, 08 September 2018

Great food as always! Quick service too. Lighting is very low so makes it hard to see but great atmosphere

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Visited On Thursday, 06 September 2018

Elliott was a great waiter

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Visited On Wednesday, 05 September 2018

Big portions, decent prices, great atmosphere

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Visited On Monday, 03 September 2018

Please can head office change the opening times of the restaurant on the website. It clearly states it opens at 11:30, but on arrival the staff explained that there not open till 12 and the website needs to be updated. Other than that I cannot complain, the staff were Lovely and welcoming and the food was delicious. Me and my partner will be returning soon.

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Visited On Sunday, 02 September 2018

Great services

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Visited On Sunday, 26 August 2018

Waitress continually forgot to bring drinks. Had to ask 3 times for water. Table not set with cutlery when we were sat at it. Repeatedly asked for cutlery, none brought. Eventually my husband had to get up and go looking for cutlery. Large party celebrating an 18th birthday across from us who kept encroaching on our space. One nearly ended up in my husbands lap.

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Visited On Sunday, 26 August 2018

Food was very disappointing, crammed on a small table with a post sticking into it( yet resturant not full). Very limited desserts but fine if you like ice cream

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Visited On Sunday, 26 August 2018

Service provider by our server was absolutely first class. Nothing was too much and he dealt with our large group (inc kids) impeccably. He is an absolute credit to the TGIs group and should be made an example to all others of HOW TO provide a fantastic experience.

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Visited On Sunday, 26 August 2018

Superb customer service

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Visited On Saturday, 25 August 2018

Had nachos with blackened chicken to start but it lacked chicken. Had half a rack of classic ribs for my main which was really enjoyable. Friendly service from a guy called Liam, who was very attentive. Overall a good experience, although slightly pricey in terms of what I felt the food deserved.

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Visited On Saturday, 25 August 2018

We had a lovely time for my daughter's birthday Saturday thank you to all the staff that was very helpful I an eager for us to have a good night.

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Visited On Friday, 24 August 2018

Charlie was so good serving us our food and drinks and making my 6 year old granddaughter birthday so special Thanks Charlie

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Visited On Friday, 24 August 2018

We enjoyed the food but the alcoholic drinks are somewhat over priced, especially my husband lager shandy which we paid £5.40 for.

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Visited On Tuesday, 21 August 2018

Food was cold, steak over done , 2 meals sent back.... was my step daughters birthday which was ruined because all she wanted to do was go.... had to deal with unhappy 9 year.

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Visited On Saturday, 18 August 2018

Had a lovely meal our waiter was great really helpful and pleasant

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