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TGI Fridays UK Guildford

2 North Street, Guildford, United Kingdom, GU1 4AA
Restaurant info
Opening Information

Mon - 12:00-22:30
Tue - 12:00-22:30
Wed - 12:00-22:30
Thu - 12:00-22:30
Fri - 12:00-23:00
Sat - 11:30-23:00
Sun - 11:30-22:00

Facilities
  • Families and Children Welcome
  • Disabled Access

About TGI Fridays UK Guildford

TGI Friday’s Guildford offers classic and contemporary American cuisine to diners in the area. Specialising in freshly grilled dishes, flame-grilled burgers and fajitas, guests can also choose from an impressive range of cocktails. TGI Friday’s in Guildford is a 10-minute walk from The Electric Theatre and London Road (Guildford) Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
98
4 Stars:
65
3 Stars:
37
2 Stars:
64
1 Star:
38
Visited On Sunday, 16 September 2018

The restaurant was very understaffed and they didn't have the food available that we wanted to order (although we were not told this at time of order but a long time afterwards). Then when we did order, they got the order wrong. By this time I was ready to go home but the manager spoke to us and rectified the situation immediately. The staff are always friendly here and we come here a lot so I'm hoping this is a one off. There is normally a long wait for food but never with the excessive problems from this visit. I will go back as it is one of my families favourite restaurants and I would still recommend TGI. I would however recommend not using the toilets, they are grim. They have been for years and despite numerous complaints (staff told us there were always complaints) nothing is done about them.

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Visited On Friday, 14 September 2018

Our waiter was fantastic and nothing was too much trouble

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Visited On Sunday, 16 September 2018

Very surprised with Guildford tgi’s I wonder if it is in financial difficulties the place is shabby , food portions small much smaller than normal tgi’s , toilets were filthy and they were short of cutlery . Kids chasing each other around the restaurant screaming ( not the servers fault) but the parents did not stop the kids from doing this. Terrible experience I won’t be revisiting .

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Visited On Saturday, 15 September 2018

We had a lovely waitor called Aaron, he was very friendly and was great with our son who's 5. Nothing was too much trouble for him. He even made him a sword balloon at the end. Things were a little slow, but it was very busy and that was to be expected as it was a Saturday evening hence the reason we booked in advance.

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Visited On Saturday, 15 September 2018

Manager was amazing with helping on food allergies advice as had two children that was serverly allergic to nuts with me. How ever service by waitresses was so slow and unwelcoming. Numerous occasions I asked for children’s menus and finally got them 20 mins after being in the restaurant, gave up waiting to order deserts as had to wait too long. This was also at a time the restaurant wasn’t extremely busy .

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Visited On Saturday, 15 September 2018

Was seated next to a very loud table, moved ourselves as no staff around to ask, waiting over 1 hour for our food then when it came you coukd tell it has been waiting awhile to come out, salad was warm!!! Toilets disgusting and baby changing unit was so high was difficult to change my baby

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Visited On Tuesday, 11 September 2018

Couldn’t fault in any way all staff so friendly and happy. Food is almways famnominal always enjoy coming out to tgi for a bite to eat Keep it up guys your doing an Amazing job

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Visited On Saturday, 08 September 2018

I came for my leaving do with a bunch of Colleagues and all staff were very helpful, attentive and made my night spectacular. Would definitely recommend this branch.

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Visited On Saturday, 08 September 2018

The service was very slow we waited over an hour just for our mains, we didn't have starters.

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Visited On Thursday, 30 August 2018

The choice of refillable drinks was too limited.

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Visited On Monday, 03 September 2018

We came for my 3yr daughter's birthday and mentioned that in the reservation. Was never acknowledged and we were fed up with the experience we did not want to even want to bring up the topic.

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Visited On Sunday, 02 September 2018

Usually we have great food and service at tgis but not this time. Lois was meant to be our waitress but I am not sure we saw her once. We had to randomly stop the waitresses to serve us who took our orders but kept reminding us they were not our waitress... we ordered nachos to start off with which took ages! I also throughout the dinner ordered a drink which never came but luckily we were never charged for it. I had also ordered the Cajun cream chicken pasta which tasted very rubbery! Such a shame as we usually love tgis!

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Visited On Saturday, 01 September 2018

Food took a little while but it was busy, with two large tables in. We were taken well care of. Our waiter, Aaron was friendly and attentive without being obtrusive. He made sure I got my balloon hat when i asked for one, and checked whether or not i wanted my age shouted across the restaurant when they did the song, which was nice. We had a really nice night

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Visited On Saturday, 01 September 2018

Service was very slow! I even had to go to go to the bar to get drinks. When food came some of it was different from what we ordered. My husband got squirted by waitresses from cleaning the tables next to us, when going to the toilets the hall to the toilet was in darkness and having to go up a few steps (or down) could prove to be dangerous! Once finally arriving at the ladies all toilets were blocked!! So all in all I don’t think I would recommend anyone go there for a night out!!

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Visited On Saturday, 01 September 2018

Me and 4 friends went to celebrate a birthday, which I stated in the booking. We waited 50 minutes for our food, when one meal arrived it was dry and cold, but the plate was hot (indicating it had been reheated). We asked for a new one which they agreed to. Another half hour later the replacement arrived. I had to wait 20 minutes to get the right utensils just to eat my meal (I wasn't given a spoon for my fajita sauces) so I had to sit and wait with my food in front of me even after waiting nearly an hour already. I then had to wait another 20 minutes to receive a Coke I ordered. We immediately asked for our bill which we felt was over priced for the service we received. The manager kindly took off 25% due to poor service. We then had to wait a further 15 minutes for a member of staff to bring a card machine. All in all, the staff were friendly but not helpful, we saw majority standing around by the bar singing and dancing. We were told the manager would come to apologise personally but they never came. We waited a ridiculous amount of time for food that wasn't up to standard. Overall, I was appalled by the service and it ruined our friends birthday meal out.

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Visited On Friday, 31 August 2018

I would like to say our food was awful over cooked and the burger bun was so dry I couldn’t even swallow it my partner burger didn’t come what was advertised very disappointed and the drinks took over half hour to get so not happy at all

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Visited On Wednesday, 29 August 2018

Restauramt was unaware of the birthday reservation and so there was no special treatment. No kids crayons or kids packs as they had run out. First and second choice wine from the birthday girl were not stocked. Service was slow. Food (fajitas for me) was dry. No grated cheese. Disapointing all round, more so because I used to love this chain.

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Visited On Wednesday, 29 August 2018

Made my daughter feel very special on her birthday with a balloon crown, slice of cake & a TGI fridays sing song. Attentive, quick service throughout the meal from a smiley, friendly waiter, fab experience.

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Visited On Saturday, 25 August 2018

Disappointing. Firstly the food was good but took forever to be delivered to our table and upon arrival we wasn’t asked if we would like any condiments however every other table around us was. Glasses were being smashed and staff just walking over it. Eventually it got cleaned up. The waiter was nice until he started having immature and “dirty” chat very loudly with the couple next to us while trying to eat our meals. Very off putting. While bringing this to the managers attention.. he came across rude and kept asking us why we didn’t bring up the food delay and rubbish service at the time. Think that was very unnecessary as we didn’t want to make a fuss in such a confined space. So our comments were totally ignored on that front. We did mention the waiters disgusting talk to the couple next to us. Which he was apologitic for but when he went to get the card machine you could see him whispering to the waiter. We came in wanting a nice meal and came out feeling very disappointed and the bill was not cheap!

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Visited On Tuesday, 21 August 2018

The Jack Daniel's sauce is the bee's knee's

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Visited On Monday, 20 August 2018

Went there for my nieces birthday. Mine and my sisters food was brought out 10 minutes before the others and was cold. Even colder by the time the rest came out. No beans on the kids meal. The kids pasta and meat balls was a joke. My dad got the wrong burger then was persuaded to have what he didn’t order because we would have to wait otherwise. Poor service all round. Would not recommend

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Visited On Friday, 17 August 2018

Service was incredible, such friendly staff and the food was good too... will definitely visit again!

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Visited On Saturday, 18 August 2018

Very slow service for drinks. Food service much better. Very friendly staff

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Visited On Tuesday, 14 August 2018

David was our waiter and he was great, very helpfull and attentive. He deserves to become a manager. Didnt have the same feeling from the manager, he was not really concerned about our complaint, just asked what about 10% off the food? We had a complaint about the food was not to a good standard, food was dry, chips probably warmed up/double cooked, cheeseburger tastless and dry etc..tgi fridays is not what it used to be. We used to visit very often but now its just once/twice a year which is sad.

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Visited On Thursday, 09 August 2018

Personally I think the Edamame starter will disappoint most more than please. Great sauce and tasty but cant help but feel that it should be saved for wild camping/bush craft experiences etc and most will be upset at having to use fingers etc The food cost saving by piling the ice in to the drinks is unnecessary; and something your competitors have done well is offering refills etc so stay away from serving soft drinks with copious amounts of ice. Avo humous starter - look at that again too! Otherwise bang on!! and the service was TIP TOP

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