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TGI Fridays UK Gloucester Quays

Unit 101 Gloucester Quays, St Ann Way, Gloucester, United Kingdom, GL1 5SH
Restaurant info
Opening Information

Mon - 11:00-22:30
Tue - 11:00-22:30
Wed - 11:00-22:30
Thu - 11:00-22:30
Fri - 11:00-23:00
Sat - 11:00-23:00
Sun - 11:00-22:30

Facilities
  • Families and Children Welcome
  • Disabled Access

About TGI Fridays UK Gloucester Quays

At the buzzing Gloucester Quays Designer Outlet, TGI Friday’s Gloucester presents a delicious range of American dishes. Freshly stirred cocktails include Friday’s signature versions, classics, beach bar favourites and martinis among others. TGI Friday’s in Gloucester is a 7-minute walk from The Docks.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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5 Stars:
111
4 Stars:
67
3 Stars:
28
2 Stars:
23
1 Star:
14
Visited On Sunday, 20 May 2018

It was just one of those days where we seem to be the table where everything went wrong. It took ages for our drinks to come. Our starters came out fine and all tasted good. But then it just went downhill. Our mains were left under the hot lamp for a long time then they were brought to the table, but 1 our of our group was missing. Nothing was said to us and we only found out when one of our group had to ask where it was. All our mains at this point were cold and dry. Then we order more drinks which took 15 mins to come and 1 was missing. We then ordered dessert which was 3 ice creams and a milkeshake. The milkshake came out promptly but the rest of the desserts came out 10/15 mins after that. We refused to eat the desserts as they were 3/4 cream and 1/4 melted ice cream. Overall a poor poor time at TGIs. Shame as we travelled 1 hour specifically to go to TGIs.

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Visited On Saturday, 19 May 2018

For the first time ever, we had all of our food from the allergy menu turn up at the same time as the rest of the food. Really competent, friendly and helpful manager.

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Visited On Saturday, 19 May 2018

We received a very friendly welcome and was promptly led to our seats (we had booked). We were asked if the meal was to celebrate anything, when we said it was our son's birthday he was presented with a "Today is all about me" hat. At the end of the meal he was presented with a complimentary slice of cake and the staff asked if they could sing a birthday song to him. The food was served on time and the ribs were excellent (so was the meals the rest of the family had). A very pleasant experience, I'd definitely recommend this restaurant.

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Visited On Wednesday, 16 May 2018

Excellent time there

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Visited On Tuesday, 15 May 2018

We ordered and it took 40min for starters and a further 30 for main after we finished it took a further 30min for pudding which was really poor not asked for drinks through out very poor service and we were there to celebrate my son's birthday!!!

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Visited On Monday, 14 May 2018

Great service. Thoroughly enjoyable evening.

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Visited On Sunday, 13 May 2018

Fab experience!!

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Visited On Saturday, 12 May 2018

Our waitress was really attentive but the menu choices were ok if you like fries with everything. I asked if I could have a jacket potato instead of fries and was told that it was not an option. My friend also asked just for ice cream instead of a Sundae and was told that was not possible even though a sundae is made with ice cream. I chose a half rack of ribs that was such a small portion and over cooked because they were dry. I like the venue but the food wasn’t great and overpriced. Not the same TGI’s that I remembered .

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Visited On Thursday, 10 May 2018

Brilliant waitress can't recommend more. She was amazing

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Visited On Monday, 07 May 2018

This booking was for my daughter and her friends for her 16th. Staff made it a very memorable occasion. Thankyou

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Visited On Monday, 07 May 2018

Great service would recommend to all Friendly staff happly to help

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Visited On Saturday, 05 May 2018

I appreciate it was busy but we were left for a while between food and drinks being offered. Also no one asked us how our meal was. Had to send potato skins were cremated. Got told “that’s how they are meant to be” but tasted burnt. Eventually got replacement after we had finish but the server did refund the meal item. Overall it was satisfactory

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Visited On Saturday, 05 May 2018

Spot on, nice touch with the 'Restaurant Quartet'.

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Visited On Sunday, 06 May 2018

Excellent service, lovely food and great atmosphere

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Visited On Saturday, 05 May 2018

Went that extra mile for me by tailor making me my own pudding as I am vegan. Thank you for a lovely evening.

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Visited On Saturday, 05 May 2018

Service was extremely slow waited 20 mins to even be asked if we wanted a drink then a further 40mins to get our food , love TGIs but very poor service yesterday

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Visited On Thursday, 03 May 2018

Our waitress Rachel (Gloucester) very good

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Visited On Tuesday, 01 May 2018

Terrible service! Party of 7 sat around a table for 4. Food order was incorrect when it arrived

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Visited On Monday, 30 April 2018

I chose TGIs for my birthday as I’ve always had good experiences. Unfortunately this wasn’t the case this time. Not only did the rude welcome waitress tell me numerous times I didn’t have a booking and that it was most likely the Cheltenham branch I had booked with, I had to proceed to show her my email to actually be let it. Then it took around 20 minutes for our first drinks to arrive. Each time there after another 20-30 minutes for drinks each time we asked. Then a starter was forgotten about so the whole table began to eat - bar me! The waitress - Hannah, did not appear to be in any rush and each time advised the bar was to busy (it was empty). The service on a whole was awful, we was completely forgotten about as we was pushed down an end right out of the way and it’s definitely put me off going back again, especially as a group. Even when it came to the bill, although the waitress advised she would take off a few drinks - that never arrived and also the late starter, this didn’t not happen. We then asked to speak to The manager who was lovely who then gave us a discount and knocked the starter and numerous drinks off. Although that was appriciated it still doesn’t take the fact away it was a birthday meal that I had chose to have with TGIs that as a hole was not enjoyable.

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Visited On Saturday, 28 April 2018

Music way to loud. Staff couldn't even hear us placing our orders. Struggled to hear people on the other side of the table. More like a nightclub than a restaurant. We will be sticking to the Coalgrill in future.

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Visited On Saturday, 28 April 2018

I was rather annoyed with the long wait we had before someone even bothered to come & ask if we wanted a drink. All the other tables were being served apart from us. The manager did take our drinks off the bill but this is not the first time this had happened. I use your restaurant quite a lot, whether it be to bring family, friends or my clients from work, but I am starting to think about going elsewhere as it looks bad that I would choose such a place with bad service to entertain my guests, especially clients from work.

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Visited On Saturday, 28 April 2018

booked a table for 6.45 arrived on time and it wasn’t even ready, ordered mozerella dippers and they came burnt

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Visited On Sunday, 22 April 2018

Great table service and awesome food. At all stages from booking the table to getting the bill, we were made to feel extremely special and looked after. I appreciated that despite being so busy the staff were always on hand and made the time to ensure we were looking after. This was a great experience and one we will do again on our next big celebration. Thank you.

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Visited On Sunday, 22 April 2018

the staff were wonderful and so was the food! it was my birthday so I also got sung happy birthday and free cake! thank you

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Visited On Saturday, 21 April 2018

Food wasn't hot, items missed, drinks took a while, however, it all still tasted good and the waitress was lovely so all of the above was overlooked!

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