We are now open for dine-in visits, and our opening hours are:
Monday - Sunday: 12pm - 9pm
Please read our dine-in information page before booking with us.
Click & Collect and Delivery
Our Click & Collect service is available during restaurant opening hours.
You can also order delivery via our delivery partners.
- Families and Children Welcome
- Disabled Access
About TGI Fridays Gloucester Quays
Time to celebrate!
Join us for the perfect celebration! With our tempting dishes, famous cocktails and amazing team, we’ve got all the ingredients to get the party started.
Speak to our team to see how we can make your booking special.
i went for my brithday and they made you feel very welcome.
Had a drink slammed on the table & splashed over my arm & the table as I asked a passing waitress for a soft drink refil & she was not waiting our table. We had wrong items on our bill & had to get it taken back twice before it was correct then had to wait for 10 mins to pay when we wanted to leave. Not the usual service we get.
On the whole it was an ok experience, but we did have to ask 3 seperate times for someone to take our order. It wasn't exactly packed and we waited 20 mins just for our drinks to be ordered. Our waitress Rachel was lovely and explained she was on her break, which is fine but no one had explained that so it was quite frustrating that no one else wanted to at least take a drinks order! The food was tasty but our starters and mains were just warm, not hot at all but we were too hungry by this point to wait for new food. We have never been to this TGI's before so it was a bit of a shame really.
the staff were really friendly and made myself and my date feel really comfortable while we were there!
Shame they have removed the gluten and dairy free menus as this caused a lot of confusion when trying to order so my partner just had what she had on previous visit as trying to search on the iPad with a member of staff was just frustrating.
Excellent service, Very friendly and helpful staff
My kids love tgi Fridays we always have a good time
The food is always very nice but is a bit on the expensive side however it is perfect for a special occasion or a treat!
Top as always, thanks :))
We were seated right next to the kitchen at a table which had a light fixture right in the middle so not only was it difficult to hear over the music and kitchen noises, I also has to keep bending over my food to see my friends of the other side of the light. It made conversation quite difficult and also took up a lot of room on the table. Also there was far too much ice in the drinks so they're not very food value for money.
Lovely staff, amazing food, fab atmosphere
Slow service, we were their nearly 3 hours. My partners fries arrived cold. We ordered from the 2 course for £15.99 menu and were charged full price for desserts even though everything ordered was off the meal deal menu, when I queried it, 1 of the desserts was taken off the bill. When I asked why only 1 was taken off the bill I was told it was because I didn't specify when I ordered that I was ordering from the meal deal menu????? Will not be going back in a hurry.
Overall a good experience. Waiting staff were attentive. Would have been a little better if we were greeted a little more promptly as there was an awkward gathering of people in the centre of the room
Staff slow, our mains came before our drinks. We were forgotten about. Could have easily walked out without paying and no one would have noticed.
They gave my son really hot bbq sauce and it burnt his mouth. I had to get them to change it. Who serves boiling hot sauce it meant to be cold
The food was terrible. Mac and cheese not only had no cheese it was cold. Steak was tough and over cooked and the duck was dry as a bone. We will not be hurrying back. The only thing we couldn't fault was the service.
Quick service, food hot and tasty
Always enjoy the food and don’t mind paying for it but £11.50 for a double gin and tonic is a joke!
Food arrived an hour after ordering, orders were brought that weren’t correct. Had to wait for a while for drinks to come. Usually love the service and food, but a bit disappointed this time.
Despite booking, when I turned up (on time) my reservation could not be found on the computer system. After a quick chat with the Manager, I was provided with a table, so all turned out ok.
very quick service despite it being busy, all staff are very lovely, would recommend by far xx
We had an enjoyable evening. Only one dish, the salmon, was not A1 - it was a bit dry