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TGI Fridays UK Croydon

704 Purley Way, Croydon, United Kingdom, CR0 4RS
Restaurant info
Opening Information

Mon - 12:00-22:30
Tue - 12:00-22:30
Wed - 12:00-22:30
Thu - 12:00-22:30
Fri - 12:00-23:00
Sat - 11:30-23:00
Sun - 11:30-22:00

Facilities
  • Families and Children Welcome
  • Disabled Access

About TGI Fridays UK Croydon

TGI Friday’s Croydon is a vibrant dining spot serving tasty American cuisine. The spacious interior features contemporary furnishings, and the attractive bar area is a great place to enjoy cocktails. Offering varied American treats served in a casual setting, TGI Friday’s in Croydon is a 5-minute drive from Waddon Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
65
4 Stars:
85
3 Stars:
86
2 Stars:
88
1 Star:
64
Visited On Monday, 16 April 2018

The restaurant was extremely short staffed. We waited around 45 mins for our first drink to arrive at the table. Our mains all came at different times, some of which was cold. Our waiter worked extremely hard and was very polite. The bad service was not his fault but it nonetheless made our experience less enjoyable.

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Visited On Friday, 13 April 2018

Had an unfortunate start to the evening being squashed on a table that was too small. Service was slow at first then we were moved to a different table and everything improved and we had a good evening as we were celebrating two birthdays.

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Visited On Monday, 09 April 2018

The worst TGI’s I’ve ever been to. I was 10 mins late then for my reservation and by the time someone had greeted us in the foyer our table had been cancelled. We were told 15 min wait at the bar and 30 mins later still no update. I asked when our table would be ready and was told there was a table just needed to be cleaned but that still took 10 mins. After we sat down it was another 20 mins before our waiter appeared sluggishly to take our order. 4/5 of us ordered sesame chicken strips yet 1 of them resembled McDonald’s dry chicken nuggets so we sent it back only for the same ones to be returned swimming in JD sauce still no sesame seeds. Our main courses of JD full rack of ribs were extremely dry and the duck salad was served with half the ingredients missing. I questioned why there was no croutons nor raspberries as per menu and was brought them on a side plate so it wasn’t that you didn’t have them in stock, just trying to save money maybe? We were also unimpressed when we asked for a bottomless coke we were told they ‘don’t do that anymore’ so of course we assumed this offering was no longer but no after checking the menu it was in fact availability but on Coke Zero...wouldn’t any normal waiter just advise this rather than implying you don’t do unlimited on any soft drinks. We got our main course after being in the restaurant 2 hours in total and this is completely unacceptable. I don’t know why it was so busy for a Monday night but due to the amount of delivery drivers waiting in the foyer I would assume it is because the kitchen wasn’t resourced to cater for in house customers as well as a takeaway service.

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Visited On Saturday, 07 April 2018

Slow service and there was a lack of communication regarding our drinks, resolving in a 15 minute wait for them

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Visited On Saturday, 07 April 2018

TGI has gone down hill. Service was ridiculously slow with some kids receiving meal 20 mins later than others at the same table. Food was not very nice and was sent back a few times and portion sizes were small. A few things have been taken of the menu aswell. Would not go back to TGI EVER. Staff were friendly though and understood complaint on food like it was the norm. Maybe a new chef is required.

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Visited On Friday, 06 April 2018

Poor service over charged rude staff and cold food

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Visited On Tuesday, 03 April 2018

Service very slow. Waited ages for drinks. Table very sticky. Asked for it to be cleaned. Never was cleaned. Waited was very pleasant though.

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Visited On Tuesday, 03 April 2018

Staff are abit hit and miss. They are either really helpful or not helpful at all. Second time I've visited and been let down by it. The disabled toilets was a stake, pubes on the seat, unflushed toilet and it just seemed dirty. Food could be better for what you pay for.

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Visited On Tuesday, 03 April 2018

Service was bad! Very slow and they didn’t ask if we wanted refill drinks and just gave us large cokes and we ordered 16 in total for a parry of 8 thinking they were refillable only to be billed £49 for soft drinks! We complained and some of the drinks were take of the bill!

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Visited On Sunday, 01 April 2018

Nice meal

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Visited On Tuesday, 27 March 2018

My booking was for 6, four of which were children. They had already decided on what milkshake flavour the would choose. However, when we order the waiter told us none of the blenders were working so milkshakes and smoothies off! Very disappointing.

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Visited On Saturday, 24 March 2018

Already completed the online survey as I was so disappointed with the experience. To summarise; never asked if everything was ok, empty plates not cleared away before next course served, but plates with next course put on table in addition. No one checked we had the correct or any cutlery, no extra sauces offered.

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Visited On Saturday, 24 March 2018

No rush to go back no pizza or chocolate ice cream and over priced

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Visited On Saturday, 24 March 2018

We had 2 large tables with 14 children and the service was excellent. Food came out fast and correct and the waitress attended to all our requests. Gluten free meal provided with no problems. Thank you for a great visit.

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Visited On Saturday, 17 March 2018

A lovely night with my friends to celebrate our joint birthday meal. Food was good,our waiter Rob was very friendly and he made our experience enjoyable. The only negative would be we had to wait at least 20 minutes for our drinks from ordering. Previous experiences have not been that great this was more of a positive one.

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Visited On Wednesday, 14 March 2018

Service very slow. Ordered drinks first had to chase them up about that. Ordered starters and mains and starters came before drinks did. And we were only a table of 5. Kids asked for a glass of water after their meal and that never came. Food was good but the service let it down. I did put on the booking that it was for my sons 8th birthday and he had to tell the staff it was his birthday as they hadn’t acknowledged that on the booking. Yes they did the happy birthday thing and he got cake but that was all. So generally it was a very disappointing evening for what was supposed to be a celebration

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Visited On Wednesday, 14 March 2018

I booked a table for 7:30 and it was meant to be a surprise meal but was ruined due to us arriving at 7:40 and still not having a table ready. I was really disappointed and in the end we did not get a table until 8:10 when I booked it for 7:30! Was really not happy about this but once we sat down waiter was very nice and food was good.

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Visited On Wednesday, 14 March 2018

Service was slow and not up to scratch but server was friendly & willing to accommodate. Ordered a pina colada which tasted ‘off’ so asked for it to be taken away and replaced with another one. The second pina colada tasted better & was just about acceptable. Had the ‘Wingman Wednesday’ deal unfortunately when the food arrived the ribs & wings were lukewarm, however the fries were hot. Based on our experience, we would be hard pressed to return.

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Visited On Sunday, 11 March 2018

Food was cold , one meal had to go back because wasnt cooked how we wanted it by the time the food came back out i had finished so we didnt even eat together Service wasnt great waited about 15 mins for my drink

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Visited On Sunday, 11 March 2018

Lovely waitress, was brilliant with us and our little boy.

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Visited On Sunday, 11 March 2018

So I was impressed and even surprised about the swift table service my family and I received. As I have previously experienced very long waits and almost felt abandoned with no follow up questions once served. This day staff were prompt. So here were the reasons I have marked down my ratings 1st let down was the we had no cutlery set on the table, so once our starter came we had nothing to eat with. Waited for the waitress to come back thinking she had noticed this but then had to leave table and grab a member of staff and ask for it, sadly our starters were no longer hot at that point. Then when I received my mains only one side of the hotplate was hot and my ribs were luke warm. I just could not be bothered to complain and send it back since everyone at my table was already eating their mains. The ribs were still delicious and dropped off the bone, but not as impressive warm... real shame

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Visited On Sunday, 11 March 2018

Absolutely disgusting experience. Service was too slow, food took 40 mins to arrive, waiter was very rude, food was cold and they gave us NO CUTLERY!

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Visited On Saturday, 10 March 2018

I think they may be short staffed, as it took 45 mins to get all our drinks and around an hour and a half after we eventually ordered to get our food, which then came wrong! Bit disappointed to be honest

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Visited On Sunday, 11 March 2018

Service was terrible. I ate my starter & main without a drink. I had to ask 3 separate waiters to bring drinks and ended up going to the bar to get them myself. Chips were cold. Tables were not cleaned after the each course. Would not recommend to anyone nor will I be returning any time soon.

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Visited On Sunday, 11 March 2018

Are food took ages to come. We got starters that didn't come and my sons meal. I had to tell the waitress and then she went & got it & are food was cold. Then are starters came with are meal which we didnt ask for. It was the worst mothersday.

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