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TGI Fridays UK Croydon

704 Purley Way, Croydon, United Kingdom, CR0 4RS
Restaurant info
Opening Information

Mon - 12:00-22:30
Tue - 12:00-22:30
Wed - 12:00-22:30
Thu - 12:00-22:30
Fri - 12:00-23:00
Sat - 11:30-23:00
Sun - 11:30-22:00

Facilities
  • Families and Children Welcome
  • Disabled Access

About TGI Fridays UK Croydon

TGI Friday’s Croydon is a vibrant dining spot serving tasty American cuisine. The spacious interior features contemporary furnishings, and the attractive bar area is a great place to enjoy cocktails. Offering varied American treats served in a casual setting, TGI Friday’s in Croydon is a 5-minute drive from Waddon Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
94
4 Stars:
113
3 Stars:
107
2 Stars:
117
1 Star:
88
Visited On Friday, 13 July 2018

Disappointed overall for my wife's birthday treat after having travelled from Aberdeen for London weekend - dropped well below normal service for your business food was really great as usual but service simply awful - waited almost an hour for simple order for two of us then had to keep asking to have table cleared and sweet menu etc - have eaten at TGI Friday with family friends and colleagues for many years at many locations - this was the worst service by a long way to be honest.

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Visited On Saturday, 14 July 2018

It was my partner birthday and my sister law birthday. We waited 1 hour for our starter. came out warm. Main meal waited another hour. I did not even get a meal. There was an accident one of the staff spilled a salad on top of 2 year old, lucky it was just a salad.

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Visited On Sunday, 15 July 2018

staff were friendly and accomadating , Really confortable and food was very fresh and tasty. They made us welcome and really helped us out when we made requests to help us with our son who has some special needs.

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Visited On Saturday, 14 July 2018

It took 1 hour and 30 mins for our food to arrive! Our table was for 8:15 and we left st 9:45 only having a starter and a main course!

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Visited On Sunday, 17 June 2018

It was the worst dining experience I have had in a long long time. Slow service, cold food (even after we had sent it back once), dirty sticky tables and menues. Absolutely appalling. Only giving one star as no option for none

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Visited On Saturday, 14 July 2018

I never leave feedback to be honest becuse most of the night I can’t be arsed. However the service on the night was so poor I felt the need to leave constructive feedback. This is the fourth time I have visited this restaurant and each time the quality of service has declined. The only reason why I kept coming back is becuse it is the closest TGI to me. This would defiantly be my last visit to this TGI, I was out with the family for a nice meal out and had to wait over an hour for food. The children’s food cane first and by the time they had finished the adult meals still did not arrive. When the adult meals did arrive the children were falling asleep and clinging to the adults due to them being cold due to the ac. Our deserts arrived at the same time as the adult meals , because Is was ice creame we ordered we had to eat the ice cream before the meals. The manger did come over and apologise and say we would be given a discounted bill which I am greatful for but this still couldn’t fix a ruined evening. When the bill came we were charged for 2 mocktails which we only had one of and 2 portions of extra fries which we only had one of. I highlighted this to the waiter who reduced the bill. Believe me when I say this, I never ever ever leave reviews so for me to write this the service would of have to have been really bad. The managers excuse for the delay was that they had a party of 30 people. Surely a booking that Big would have been taken in advance and the restaurant had the opportunity to recourse accordingly. I would reckon TGi to a friend however stay well away from the purley restaurant, you could not pay me or go there again.

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Visited On Friday, 13 July 2018

We were sitting by the toilets so that’s the reason for 4’s.

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Visited On Thursday, 12 July 2018

Amazing service by my waitress, food was really good, wasn’t too keen on drink. And since straw was paper, it kept on going all weird, had to keep on asking for a new one.

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Visited On Wednesday, 11 July 2018

Very nice service, our waitress was kind and welcoming. Food was very good and good for the price we paid. Will go again!

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Visited On Wednesday, 11 July 2018

Cocktails were tasteless with ice only....very disappointing...

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Visited On Sunday, 08 July 2018

Service was slow, drinks took ages to come as did the food Food -steak not cooked as asked Children's food was cold and chips where not very nice

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Visited On Saturday, 07 July 2018

It was very poor food and badly prepared. Would not come back

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Visited On Saturday, 07 July 2018

an enjoyable meal and friendly staff

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Visited On Saturday, 07 July 2018

Booked a table for 2! When we were allocated our seats we wanted to change as we were right near the entrance under the air con and it was too cold! When we asked one of the waiters to move she gave us a lil attitude and said that we couldn’t without a clear explanation into why! Not very friendly! However all the other staff were really friendly! The atmosphere felt like the states! And the Food and drink was yummy as per usual! The Jack Daniels wings and JD chicken burger are hands down the best! :D

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Visited On Friday, 06 July 2018

Ver good staff and food. Highly recommended

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Visited On Thursday, 05 July 2018

It took 30 minutes for our order to be taken - after my sister got up to find a waiter. It took a further 20 minutes for three of the 6 drinks to arrive at the table. When the fourth drink arrived we had to remind the waiter about the lemonade and Ribena. The starters arrived at 21:10. That's an hour and 10 minutes since our arrival. That's unacceptable. The quality of the starters was good, but the salad which came was the starters was tough due to sitting under heat and waiting to be brought to the table. Also a member of the party ordered off of the kids menu and we requested the meal be brought with the starters. Please note the kids menu, states fruit and vegetable sticks come with the meal. Throughout our meal these sticks never arrived. We were informed a new menu had been introduced, however we don't feel this is any excuse to get the meals so wrong. My mother ordered a vegan meal. However it arrived not as described by the menu (it came with mayo - vegans do not eat Mayo). After telling the waiter the correct meal did not arrived at the table until all other meals were finished and we had asked for the bill. My sister also ordered a lemonade with her meal. This drink never came to the table at all, yet your staff had the audacity to add it to the bill! We were so unhappy with the service we didn't even order dessert! This is by far the worst experience we have ever had a TGI Friday and secondly the worst birthday meal I have endured. The service on my birthday was so poor that we are adamant we won't be returning to that store.

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Visited On Thursday, 05 July 2018

It was my son’s 9th birthday. We went to TGI Friday because he wanted a huge desser Icrecream. The service was so slow that we had to leave without dessert after 2 hours we were there. Other customers where complaining. The waiter said the kitchen was a mess. They lack staff. We ordered the Friday’s burgers and the were dry and slightly burnt. Shocking to see how badly has gone down in quality and service. We won’t return.

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Visited On Thursday, 05 July 2018

I didn’t get what I ordered and the food took forever to come. My friends chips were cold when she received it. And we all complained about the time it took to come. Only when our server was taking our money did he seem interested in a conversation- no sir that will not earn you a tip!

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Visited On Thursday, 05 July 2018

We attended TGI Friday's at 18h45 on 05/07/18 for my birthday meal. There was an incredibly long wait for the food and beverages, and although we received an apology after waiting for 30 minutes, two tables that arrived after us were prioritised over us; the waiter informed them that there food had been put as a priority because they had been waiting. We waited an hour for our starters, and a further 35 minutes for our main courses after our starters were eventually taken away. We ordered two portions of loaded potato skins for starters, in addition to a portion of BBQ wings. The potato skins were very hard and crispy, with a sparse covering of cheese and bacon. We ordered two chicken finger BLTs and a half rack of ribs for the main courses, which were not hot when they arrived to the table. The chips on all of the plates were cold and quite unpleasant to eat, and there was only one small piece of wilted bacon in each sandwich. The portion sizes were too large, so there was a lot of food wasted at the end of the meal. The drinks orders took a long time to be delivered to the table, and we were served bottles of beer on two occasions without receiving any glasses. We ordered a cocktail that was on the new part of the menu, but did not receive it in the advertised glass. The pina colada that was ordered was very watery, and quite unpleasant to drink. We asked for the bill, and waited 20 minutes for it to be brought to the table, with a further wait for the card machine. All-in-all, it was a very disappointing meal.

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Visited On Sunday, 01 July 2018

We went to TGI’s in Croydon (1/7/18) for our sons 11th bday lunch. There were 9 of us in total. We had to wait a very long time for our drinks, our food took even longer, a chap popped by after us waiting for 30 mins and me giving the evil eye to say the food was “just coming out of the kitchen”, after a further 20 mins the food arrived! The fries were cold, I mentioned this to the waitress who kindly offered me a a fresh portion, however the temperature was the same! The food was below average and the kitchen turn around time way below average considering the restaurant was not even half full... I couldn’t imagine if it was!!! On a positive note our waitress Jaydene (I believe) was outstanding!!

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Visited On Sunday, 01 July 2018

Came few times in the past weeks in the hope that it will get better. Unfortunately every time service is extremely slow and food not so great at the end. Will not be returning to this one again

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Visited On Sunday, 01 July 2018

Our waitress was very friendly and helpful. The drinks did take a while to come out normally I wouldn’t have minded but we had 9 thirsty children with us. The food is really poor though. Pizzas not up to today’s standards, pasta quite dry. The food really is below average and should be redesigned. I would come back and recommend if the food standard was better because the staff are very nice.

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Visited On Saturday, 30 June 2018

The food was not good at all and I have asked for a special request in my booking which was not done. I wanted to surprise my date and I was disappointed that you never bother to do it. It's my 3rd time coming there and it will be my last. I would also would like a full refund on the meal as it was really disgusting and tasteless. The steak was cold and dry , my mash was stale and veg cold. I don't bother to take that up as didn't want to inform of my date. I need my money back so some please contact me if not will take it further.

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Visited On Saturday, 30 June 2018

Rubbish service. Food was not served hot. Food was over cooked & dry

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Visited On Thursday, 28 June 2018

The staff were welcoming and attentive. Thoroughly enjoyed our meal. Love this place

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