This restaurant is currently closed, and will reopen on Thursday 3rd December.
- Families and Children Welcome
- Disabled Access
About TGI Fridays Cribbs Causeway
Time to celebrate!
Join us for the perfect celebration! With our tempting dishes, famous cocktails and amazing team, we’ve got all the ingredients to get the party started.
Speak to our team to see how we can make your booking special.
Service was slow, the bartender didn’t know how to mix drinks and they had ran out of Peroni on draught I don’t think I would visit any time soon
Lovely meal enjoyed by us all
Quickly seated and at tentative service. That combined with great food made us a happy family!
Everyone was so amazing towards us and really made my little girls birthday special for her! The food was also really lovely we will definitely be back!
The waitress, whilst she got the food right seemed to get everything else wrong. Ice in drinks when we asked for none... this happened on both drink orders. I told her I had a voucher but she still missed this off the bill. Every time we asked for anything it seemed like it was a real inconvenience to her
Great food Great service from Valerie
We asked for coffees waited a long time which we accepted as busy, then were given a bill before coffees came and before asking for it, so gave up and left without coffee and went elsewhere for it.
The food was ok. Not worth the money spent. Food was slightly over cooked and came out warm rather than hot. Waiter was friendly and accommodating. He did have a trainer shadowing him who looked disengaged (at least that what a presumed she was doing). It would have been nice if he had introduced her briefly when he introduced himself, explaining that she was shadowing rather than her just awkwardly standing next to him.
Too cold in there and wait for food is a long time ! Waitress nice and friendly
Great meal nice friendly staff
Lovely waitress , very helpful 👍
The experience at TGI’s was very poor, table of 8, started well the staff member came over made a fuss of our birthday toddler and explained everything , we ordered our food and drinks and it went down from then, drinks arrived , two of which was a j20 and sparking water, when I asked for glasses for these he informed me we would have to wait 5 minutes as they didn’t have any! Food came, two of the meals chips were cold Never saw the waiter again, no check back, no offer of extra drinks, called him over to clear plates and order desserts he took ages to clear the plates and then took the dessert order, we then waited around 20 mins and nothing had arrived.. also still no offer for ordering more drinks , went to find a supervisor and explained he apologised and followed up, finally Desserts arrived and one was presented very poor ( choc brownie) and one was wrong, when we informed the waiter he didn’t apologise just told us well he didn’t make it and we could have it anyway!! Asked him to take it away ! Previous to this we ordered cookies and milk shake for our toddler , the milk shake tasted horrible but waiter insisted it was fine!! Overall a poor Experience and chances of returning are slim! We did receive 25% off the bill but I would have rather a nice new with good service to celebrate a family gathering!
Booked a table for 7pm seated straight away but 7:20 before we even got approached for drinks order ordered food at the same time. 40 minutes later I went to chase up the food so now we have been there an hour and still no food. Finally got the food it was ok although my steak couldn’t of been any more beaten. We then asked for a refill drink we we had but it was tasteless as if the gas or syrup had gone, ten minutes later she came back with a drink and said they have to change it so she brought us this drink for now - she never came again with another drink to replace it. Plates were cleared we were then asked if we wanted to see desert menu we said no but we waited another ten minutes till she came back asked if we wanted more drinks but we said no just the bill. Everything took its time it was ridiculous
Service was slow; sweetcorn was stone cold on 3 meals; plain ribs tasted of fake smoke flavour; sirloin steak was fairly tasteless. Really disappointed. Restaurant was untidy with tables left uncleared for ages. Our waitress was lovely though and gave us a complementary dessert due to the food quality.
could have been better
Great service thank you
Always celebrate our family birthdays here. First time at Cribbs that we did not have a good time. Service was appalling, I understand staff call in sick but Saturday night was really bad, sat at the table for over half an hour with no menus, drinks or any sign of a waitress. Food was ok apart form my two younger boys baked beans were freezing cold. VERY disappointed, concidering changing where we celebrate our birthdays now.
It took 40 minutes for our orders to be taken and management couldn’t find the iPad that would tell us what my husband could eat that was gluten free so a farce all in all. Had to chase drinks orders too. Food was good though.
Arrived a little earlier than booked time so was not allowed to be seated straight away and got a drink at the bar, when we did get seated we were put by the door/waiter station and had a cold draft every few minutes with people coming in and out and was not looked after in terms of asking if we wanted more drinks or clearing are mains away when we had been sat with them for 15 minutes + with no one taking any interest in us
Service superb, chicken was only just about warm
Service was great. The ribs in the combo meal I ordered were cold which was poor.
Very long wait for food,but excellent waitress