Mon - 11:00-22:30
Tue - 11:00-22:30
Wed - 11:00-22:30
Thu - 11:00-22:30
Fri - 11:00-23:00
Sat - 11:00-23:00
Sun - 11:00-22:00
- Families and Children Welcome
- Disabled Access
About TGI Fridays Braehead
Time to celebrate!
Join us for the perfect celebration! With our tempting dishes, famous cocktails and amazing team, we’ve got all the ingredients to get the party started.
Speak to our team to see how we can make your booking special.
Absolutely fantastic Service from your team only wished I looked at the guys name he looked after us 100% couldnt fault him one bit. Happy smiling boy with very good manners a credit to your workforce.
Food is overpriced Tasted cheap
The service from Alana was first class and the food was great
I often eat at tgi fridays at xscape braehead , I had booked in for a family meal for my birthday , there was a problem with my app for drinks and I think it was the manager that had sorted the situation for us , amazing customer service nothing was a problem , also the boy named Jack that served our food and drink , amazing service with a smile on his face , even though the team made me stand up while they sung happy birthday to me lol the customer service is partly the main reason when I eat out we always come to here.
It was worth it.
Waited nearly an hour for the food and the steak was inedible.
As we visit at least once a week we were so disappointed in our visit last night as we usually love our food and service at tgis's. We were greeted by a pleasant young girl at the door and shown to our table straight away then told our server would be over. He took just a few minutes and took our order. The boy appeared a little forgetful as came back twice to take our food order when already taken with our drinks. We got our kids meals and our starter. We had to ask 3 times for forks as no-one had forks and twice for sauce then again for the kids veggie sticks. It seems a little petty but after asking once it was a bit of a nuisance to have to keep asking. We had finished our starter about 20-25 minutes and still the server never came over and we had finished all our 4 drinks. We sat the glasses at the side of the table and our empty plates at the edge of the table and still the server sat at two tables talking to the group's. We had to ask two separate workers for drinks and our main course. In all our visits to the restaurant we have never finished our drinks or my children their meals before we had finished our meals yet we hadn't even had our meals yet. The restaurant was very very quiet so no need for hold up at all. When the meals came it was so so cold and brought over by anoher server as our server was still talking. It was a good 10 minutes before I got the attention of our server to tell.him our meal was so cold and he did offer to change it but by this time my children where more than ready to go so we just ate what we could and tried to get the attention yet again of the server and yet again couldnt het him so asked another server and he got our server to bring it over which took another 15 mins or so. We do thoroughly enjoy the restaurant with the kids and the food here but we where so disappointed tonight i just put the money on the tray and left really annoyed. I am unsure as to wether this was a new staff member but he has really made our visit last night make us want to stop coming. He was pleasant enough but just not the same standards or capabilities as all the other staff we have had every other visit
Great service, friendly and approachable waiter.
Server very good
Staff are always very welcoming and friendly ! By far one of my favourite places to go for food !
First class service & food we had a very enjoyable visit .
Very slow service. Meals came out at different times.
I appreciate that the restaurant was very busy this weekend and so I am not annoyed that although I reserved a table for 8pm we didn’t get seated until 8:20pm (and that was only because my boyfriend went up again to ask how long we would need to wait). I was however annoyed on behalf of other families with young children who were repeatedly told “it wouldn’t be long” even though they had been waiting for longer than I had been there (so at least 45mins). Many of those families decided to leave after their long wait without much apology from staff (the main person on the door had left someone else in charge for a short while so I suppose they may not have realised the situation). Again all of this would have been understandable if it wasn’t for the fact that everyone waiting (it was a lot of people) could plainly see several vacated tables that only needed someone to clean them. Of course none of this is going to stop me coming back! My food was great at the waiter I had was fantastic! It would just possibly be appreciated if there was a bit more communication between staff and customers.
I always book so I am guaranteed a table but I think it’s ridiculous when walk ins of the same number get seated before bookings. The wait time on average when I pre book is 30mins a good few times it’s been longer than that. I understand there should sometimes be a wait but it’s been every time and at another TGI’s we completely left because of staff attitude and wait when we yet again pre booked. Love TGI’s but they defo need to prioritise.
When we arrived they did not have a table for 8 which we had reserved, it was 4 adults and 4 kids they did try their best but we ended up with a 6 and a 2 across from each other so the 2 oldest kids who were 6 &7 sat on their own. This left us uneasy if they were annoying the adjoining tables. We also did not get kids packs in the rush to get us seated, which we didn’t realize until we had finished our meal. So we were disappointed that actually pre booking left us disadvantaged and did split up the party
Our waiter was amazing yesterday. It was our daughters third birthday and she was dressed as Merida as we where going to Disney on Ice straight after.. he brought her a cake over and sang to her along with Mr Incredible! Who my daughter was absolutely amazed by as he is one of her favourite characters too! Mr Incredible also took the time to speak to her and give her a high five, she was over the moon! Thank you guys for making her birthday lunch so great, best service we have had.
The children’s ice cream sundae desert is very disappointing- not even a full scoop of ice cream and we had to ask for the flake. The floor on the way to the loo is very slippy. The hand dryers in the toilets are very loud and my children were upset by the noise. The lights were out in at least 2 of the cubicles in the ladies.
My waiter was fab and help me celebrate my friends 30th in style thanks very much Mr incredible 😁 top singing!!
Service slow. Had to ask for refills and a glass coupke of times. Cocktail was seen sitting at bar for 15mins before server was reminded
Staff went above and beyond especially for my birthday. Very friendly and helpful. Great service
Good meal great service .
Service was quick, friendly and polite. Food was good value and family really enjoyed it!
Just a general comment - the restaurant felt dirty. I appreciate it was very busy but the floors in the main dining area had debris (napkins, straws, dropped food) in several places as if when tables were cleared the debris was wiped onto the floor but not swept up. There were two tables beside us which were left for at least 30 mins after patrons vacated before they were cleared. The hallway to the toilet had a very sticky floor - again all of these things left me with a general feeling of poor cleanliness which does then make me wonder about food hygiene. That said, we all enjoyed our food and the servers were fine although not checking that we all had cutlery before walking away after delivering our mains felt amateurish. As a birthday venue it was OK but I’m not sure I’d recommend as a venue for a special occasion