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TGI Fridays UK Birmingham NEC

Unit LG01, Resorts World, Pendigo Way, Birmingham, United Kingdom, B40 1NT
Restaurant info
Opening Information

Mon - 11:30-23:00
Tue - 11:30-23:00
Wed - 11:30-23:00
Thu - 11:30-23:00
Fri - 11:30-23:30
Sat - 11:30-23:30
Sun - 11:30-22:30

Facilities
  • Families and Children Welcome
  • Disabled Access

About TGI Fridays UK Birmingham NEC

Bringing a colourful slice of Americana to this famous exhibition centre, TGI Fridays Birmingham NEC is a family-friendly eatery that's perfect for everything from quick bites to laid back meals. Plush leather booths are ideal for cosy meet ups, while the bar serves up all kinds of world beers and unique cocktails. Satisfying even the heftiest appetites, TGI Fridays Birmingham NEC draws diners in with its fun American twists and wonderfully warm welcome. Birmingham International Rail Station is just an 11-minute walk away
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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5 Stars:
129
4 Stars:
75
3 Stars:
30
2 Stars:
16
1 Star:
10
Visited On Sunday, 20 May 2018

Service was initially very slow, then our mains came out when we were still eating our starters with the result that when the food was eventually placed on the tables it was not very hot.

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Visited On Sunday, 20 May 2018

Excellent

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Visited On Saturday, 19 May 2018

We were disappointed with our appetizers - the portions were smaller than on our previous visits and not of the same taste quality. The 'creamed' potatoes were very dry but the chicken was tender and moist. The paper straws got too wet and meant that I had to drink the rest of my cocktail straight from the glass. We had to wait 10 minutes after our booked time to be seated but we actually got served at the bar within that time frame (definitely a first!). I don't understand why TGIs don't have more staff working at busy times. Probably won't be returning.

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Visited On Saturday, 19 May 2018

I understand it was very busy but we waited 40 mins between our starters and mains. We were sat next to the kitchen and our food sat under the lights waiting to be brought to us for a good 10 mins

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Visited On Saturday, 19 May 2018

After sending three meals back due to the kitchen messing the orders up and not know how to cook steak, we then waited 25 mins for the three meals to come. In the mean time one person who have there meal had finished and was sat watch use eat. We will never eat at these restaurant agai. The service was shocking and the staff really don't have any customer service

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Visited On Thursday, 17 May 2018

Warrior burger meal this time was awfully greasy to the point it made me sick. Cheese nachos were light on cheese and very dry and no salsa. Service was average. Annoyed they don't do soft drink refills for free anymore. Think I'm going to try elsewhere at resorts world from now on.

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Visited On Friday, 11 May 2018

The waitress was great . The food was great Had a lovely evening

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Visited On Friday, 11 May 2018

The service was amazing the food was okay . Our waitress did such a good job we had to call the manager .

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Visited On Wednesday, 09 May 2018

Excellent offer available on Wednesday just what we needed to celebrate a birthday on that day.

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Visited On Monday, 07 May 2018

Always have lovely food and drinks. Always get friendly staff who look after you with there best ability!!

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Visited On Monday, 07 May 2018

Extremely helpful efficient staff

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Visited On Monday, 07 May 2018

I love Tgi's and have been a loyal customer for years :) The only feedback i want to give to help you improve is offering 1 or 2 more desserts that aren't chocolate based. We dined with a person who has chocolate allergy and it was limited choice. The birthday cake slices that are given out when the staff sing to you could be offered as an option on the menu?? Otherwise happy and love the resorts world one! thankyou :)

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Visited On Monday, 07 May 2018

Very good service

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Restaurant Response

Thank you for your feed back.

Responded On Wednesday, 09 May 2018
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Visited On Sunday, 06 May 2018

I have used the brand and has always been consistent that's why I return for birthdays and special occasions but feel this certain restaurant has dropped their standards dramatically e,g staffing levels,training, customer service ,quality of food and cleanliness, I will return to another tgi,s because I love the brand and product but not this particular one, the manager was helpful when complained but was to quick to offer money off, when all I wanted was reassure this wouldn't happen on my next visit and that my concerns would be addressed the weather can't be used as an excuse for poor service and experience. I will not recommend to others or return. Sorry

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Visited On Monday, 07 May 2018

Was seated promptly as it wasn’t busy when we arrived. Order taken and then at 1820 after looking at our drinks at the bar melting away and trying to flag down (and find) staff members someone delivered our food to which I asked if we could have our drinks. Received them and they had practically melted to slush and tasted like water. When asked if everything was ok I said no we waited quite a while just for drinks (and it wasn’t busy) the guy replied yeah the bar staff make them. I was like ? That doesn’t solve this problem plus our table was covered in water. I’ve had better service. And paying £50 for some chicken and drinks I expect a bit more to be honest.

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Visited On Monday, 07 May 2018

I had to ask for my main course 15 minutes after my families was served and when it can it was cold also. This was for my wife’s birthday dinner. Very disappointed.

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Visited On Sunday, 06 May 2018

Cleanliness left a little to be desired, food and dirty cutlery had been dropped on floor by staff, but rather than pick it up, it was just kicked to the side of the drinks counter and left there, many staff members walked passed the food on the floor and they just ignored it, the food was eventually picked up, but there cutlery was left there

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Visited On Sunday, 06 May 2018

Very enjoyable, the waitress was lovely, the food was very nice, if a little pricey, but would come back

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Visited On Sunday, 06 May 2018

Poppy was a fantastic waitress! Really added to our great night.

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Visited On Sunday, 06 May 2018

The waitress was brilliant and couldn't help enough, however poor girl was over worked and kitchen staff let her down numerous times!

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Visited On Sunday, 06 May 2018

Disappointed in the services, it was very slow and when I got my food it was cold. Tryed to complain but felt no staff would listen . It should been bettee.

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Visited On Sunday, 06 May 2018

the service was a little inconsistent as we changed waiters and were nearly charged 94 pounds for two meals. However the staff were quick to deal with the problem with an overall friendly approach. The food was very filling almost making me explode due to being so full.

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Visited On Friday, 04 May 2018

Very busy concert night and service was very good despite it being very busy. Food was delivered quickly and never felt rushed to leave. Definitely worth booking beforehand though otherwise I think you could wait quite a while for a table.

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Visited On Saturday, 05 May 2018

The music was a little bit loud for my dad who is deaf but apart from that would recommend it to anyone

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Visited On Friday, 04 May 2018

Fab food and service will def be back thanks.

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