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TGI Fridays UK Birmingham NEC

Unit LG01, Resorts World, Pendigo Way, Birmingham, United Kingdom, B40 1NT
Restaurant info
Opening Information

Mon - 11:30-23:00
Tue - 11:30-23:00
Wed - 11:30-23:00
Thu - 11:30-23:00
Fri - 11:30-23:30
Sat - 11:30-23:30
Sun - 11:30-22:30

Facilities
  • Families and Children Welcome
  • Disabled Access
Menus

About TGI Fridays UK Birmingham NEC

Bringing a colourful slice of Americana to this famous exhibition centre, TGI Fridays Birmingham NEC is a family-friendly eatery that's perfect for everything from quick bites to laid back meals. Plush leather booths are ideal for cosy meet ups, while the bar serves up all kinds of world beers and unique cocktails. Satisfying even the heftiest appetites, TGI Fridays Birmingham NEC draws diners in with its fun American twists and wonderfully warm welcome. Birmingham International Rail Station is just an 11-minute walk away
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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5 Stars:
268
4 Stars:
157
3 Stars:
81
2 Stars:
57
1 Star:
33
Visited On Wednesday, 13 February 2019

I had reserved a table online adding that it was our daughters 16th birthday. When we arrived we were thrilled to be seated in the car and a balloon hat was awaiting our daughter who loved it. Fab service from the beginning which continued all night from our host Dave. Great food, atmosphere and service - loved it!! Lovely singing by the way 🤣🤣.

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Visited On Friday, 08 February 2019

Would be good to have healthier options on the menu but for the style it's aiming at the restaurant does what you expect.

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Visited On Friday, 08 February 2019

Fantastic service. Staff were really friendly great choice of food and drink. Food was amazing drinks were fab.

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Visited On Monday, 04 February 2019

Took my wife for a birthday meal and we both enjoyed it the waitress was friendly.

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Visited On Sunday, 03 February 2019

The portion size of my meal was exceptionally small. I had a full rack of ribs which was very underwhelming.

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Visited On Sunday, 03 February 2019

Excellent meal and service. Will be back.

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Visited On Saturday, 02 February 2019

Had a table booked for 4.30pm and it took 25 minutes to be seated with lots of other people being seated ahead of us, how is it booking a table months in advance can lead to a 25 minute wait to be seated?? Food and drinks took a long time to come once seated. Two and a half hours to complete diner, lucky we had the time before our show. Could do Better!!

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Visited On Monday, 28 January 2019

Very good :)

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Visited On Monday, 28 January 2019

Had a very enjoyable evening food was excellent & our server Ronado was wonderful

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Visited On Sunday, 27 January 2019

We had a table booked for 6pm for two of us and sat in the new extended part of the restaurant. Our waitress, although she told us at the start she was new there, was nowhere to be seen on multiple occasions. We had to ask for our drinks 3 times before she brought one over and then had to go back for the other 5 minutes later. I had ordered the bruschetta with cheese but it arrived without, although this was promptly sorted out by the kind waiter that had brought the starters over to us. When our meal arrived the salsa with the fajitas was like red water with one lump, couldn't even use it, it just made the bread soggy. Lots of things were out of stock when we visited which we understand can't be helped at times, but along with everything else wrong it didn't help that one of the starters we wanted wasn't available and when I ordered my pudding it was typical the last one had just been sold a few minutes prior! When we had finished our meals we were waiting for a long while and were unable to get our waitresses attention as she was busy leaning on a table and chatting and giggling to a colleague, then disappearing for a period of time, despite having our plates to clear and pudding order to take. Luckily there was a helpful young gentleman relaying tables who asked if he could help and we explained we would like our plates clearing if he wasn't too busy, which he and another waitress did promptly and with no issue at all. The waitress with glasses then took our pudding order for us. Our original waitress then interrupted us eating our puddings by asking if there was anything else we needed or just the bill..we hadn't even finished pudding but apparently it was time for us to leave. We had cinema tickets booked for after the meal and so were on a time limit anyway but we thought an hour and 50 minutes between the table booking and the film would be long enough for just two of us..but we only just made the film in time!! Been to this TGI's plenty of times and actually prefer it to the one in Solihull, but after so many things added up, this turned out to be such a negative experience and I regret going here to spend almost a hundred pounds on a meal out with my partner, will probably go somewhere else next time.

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Visited On Sunday, 27 January 2019

They changed staff half way through our meal and didn’t pass on it was my grandsons 12 birthday so they only did the cake and happy birthday song when I reminded them at end of meal. They had sung to a lady on table next to us earlier so my grandson was upset as he thought he had been forgotten

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Visited On Sunday, 27 January 2019

We visited the restaurant for my husband’s birthday with friends and was so disappointed!!! The service at the beginning was great and we ordered the children’s food to come out first. The meals came out and there was one meal missing which we had to chase. Then when the adult meals came out the food was cold. We had to send back about 4 plates then the chips were all cold on the meals. The manager came over and apologised. It really spoilt our experience. There were other tables complaining. The restaurant wasn’t that busy and there were plenty of staff so we were unsure why this could have happened! The meals then all came at different times. Disappointing!

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Visited On Friday, 25 January 2019

Booked for a party of 18 in advance, split over 3 booths but advised of that at time of booking. Food was good, and wait wasn't too long between courses. Great bar and waiting staff, super helpful with parking and train directions, thank you very much.

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Visited On Saturday, 26 January 2019

Thank you for making my daughters birthday special. We all greatly enjoyed our experience at tgi's. Rachel was a fantastic hostess

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Visited On Saturday, 26 January 2019

Food and cocktails were great, the service was fab only downside was it took 20 minutes for a glass of water.

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Visited On Friday, 25 January 2019

Having booked a table for 9 people online I was informed that you can only cater for tables for 8 so we would have 2 tables next to each other, this was fine with us but when we got there we had two round booths, so were sat with our backs to each other with no way to chat. I think you should make it clearer that you are not on tables where you can actually see and speak to each other!!

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Visited On Friday, 25 January 2019

Table for 6 and food arrived at varying times. Chicken fajita was terrible and the chicken was a strange rubbery/crunchy consistency. Told the waitress and another plate was served but still the same. Then ordered a different meal and this eventually arrived but had to eat alone as rest of table had finished. Not much of an apology and charged for the late replacement meal! Not very impressed.

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Visited On Friday, 25 January 2019

Really shocking to be honest. I booked this for my sons 12th birthday meal and was extremely disappointed to say the least. Had to remind staff it was his birthday despite completing the special requests box online. Food was less than average. Very expensive for a very under average meal to be honest. We most certainly won’t be spending our hard earned money at this place again. Really disappointed guys huge let down 😞

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Visited On Friday, 25 January 2019

Excellent evening before my daughter young Voices at the NEC.

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Visited On Thursday, 24 January 2019

Had a little wait for our table but once seated we had a very helpful friendly waiter, food arrived quite quickly considering how busy it was and the food was really nice. Great lovely atmosphere.

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Visited On Thursday, 24 January 2019

Booked a table at 545. Arrived at 530 and it was absolute chaos. Completely overbooked and people waiting for tables and host was out of control. We had an event on at the Arena so I said we absolutely have to be sat down at 545, if you can’t do that, please let us know now and we’ll go elsewhere. We were assured we would have a table. We didn’t and despite empty tables we were told that they were booked for a large party and we couldn’t use. Not sure where my table was being held for my reservation. Ended up having to get extremely insistent we have a table. I was told to complain to the NEC group. Management of the restaurant clearly not taking responsibility for such disorganisation and many very unhappy customers. Very disappointed and won’t rebook again if I was going to an event at the arena

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Visited On Thursday, 24 January 2019

I’m afraid I would not have even rated you a one star if that was possible considering that we never got to eat before our concert. This due to complete mismanagement after we had pre booked our meal. One starving child equals a very unhappy parent ☹️

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Visited On Wednesday, 23 January 2019

Food was lovely, couldn't fault it. The quality was very good. I would recommend it to someone else

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Visited On Thursday, 24 January 2019

First time TGI customer, excellent food and good service. Will visit again.

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Visited On Wednesday, 23 January 2019

Service was very slow, there was hair in our food and the bill was £20 over charged. The main courses were nice and the waitress apologised a lot.

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