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TGI Fridays UK Birmingham

180 Hagley Road, Birmingham, United Kingdom, B16 9NY
Restaurant info
Opening Information

Mon - 12:00-23:00
Tue - 12:00-23:00
Wed - 12:00-23:00
Thu - 12:00-23:00
Fri - 12:00-23:00
Sat - 11:30-23:30
Sun - 11:30-22:30

Facilities
  • Disabled Access
  • Families and Children Welcome

About TGI Fridays UK Birmingham

TGI Friday’s Birmingham is a buzzing, family-friendly restaurant serving eclectic American dishes. Diners can unwind with a cocktail in the alfresco area or enjoy a selection of steaks and grills indoors. TGI Friday’s in Birmingham is a 5-minute drive from Five Ways Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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5 Stars:
300
4 Stars:
178
3 Stars:
103
2 Stars:
72
1 Star:
39
Visited On Monday, 24 September 2018

We went prior to a show at the NIA Service was excellent, efficient and with a smile I believe her name was Annabella We went for the courses for £16.99 great value for money ample serving and plenty of taste

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Visited On Sunday, 23 September 2018

Took ages for us to be seated. Seemed to me that there where not enough staff working to serve the amount of people in the place. We had to ask many times for refills on the drinks the the staff kept forgetting them.

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Visited On Sunday, 23 September 2018

The service we had was awful. We waitied an hour for starters..then another 45mins for mains. When the food came mine was cold and we had a side missing. Waiter did not come back to the table to ask how the food was. I had to constantly ask for refills and then waited ages for them to arrive. I booked the table at 5.45 we didnt leave the restaurant til 8.15!! By this time my two young children were shatterd. The only positive was the manager, she was so apologetic and sorted our bill and told me she will feedback to the team so it won't happen again. We visit this restaurant all the time and ive got to say its the worse service ive ever had..but can't fault the management as they handled the situation fantastic and took time to come over and listen to my views. Hopefully this will be a one off bad experience as the food and drink is amazing.

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Visited On Sunday, 23 September 2018

Yesterday me and my wife attended the Birmingham restaurant. We ordered a drink that took extremely long to come. When we ordered our food and didn’t let the wait disrupt our evening. Shortly after the food arrived and it was missing a coleslaw dressing. The coleslaw that was missing was sorted out immediately. My wife started to eat her fries and then she noticed that her fries were extremely cold, we told a member of staff this issue and he said he will get some more fries to use immediately. Over 30 minutes later and the fries had still not arrived, my wife’s food was now all cold. When I ask the member of staff if I could speak to the manager I was informed that there was not a manager onsite or anyone else that can help me with my issue. I was charged full price for food that was cold.

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Visited On Sunday, 23 September 2018

Arrived 35 mins early for booking but was told would still have yo wait till 215pm.a big problem but rather annoying when family behind us had not booked but told 10 min wait. Advised by front of house server that we could wait in the bar area. Tried ordering a drink waiting at the for nearly 10 mins nobody serving or nobody even came over to me. At 215pm went back to front desk to be shown to our table. Order drinks and food which were taken by the very hard working and excellent waiter Jordan. Unfortunately that's were the praise for this dining experience ends waited nearly 50 mins for our food to arrive. Which was annoying when we saw other people seated after us n had been served there food n finished n left !!! Have been using this TGI hagley road for years but won't return as service far to slow especially when you have to entertain a hungry 5 year for nearly hour and a half. Shame as Jordan is real assert to your company but with such slow and average food you will lose a lot more customers .

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Visited On Saturday, 22 September 2018

great night

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Visited On Saturday, 22 September 2018

My steak was vile more fat than meat!

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Visited On Saturday, 22 September 2018

My experience here was awful. The service was shocking. we had to keep asking the staff where our dtinks and good were. The table was not cleared until the very end we had to ask for it to be cleaned. We then waited 30 minutes for our bill before I had to speak with the manager to complain.

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Visited On Saturday, 22 September 2018

Fantastic birthday meal with my family

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Visited On Saturday, 22 September 2018

Food was tasty, however not as hot as it should’ve been which I put down to the shambolic service. Two separate parts of my children’s meals were missing- when I raised this, their beans arrived minus their veg sticks, even though I’d asked. Staff were having an argument and swearing at each other in the immediate vicinity of our table. Food took over an hour to come, and was visible on the pass for at least 10 minutes before our server could figure out our complete order. Staff were too busy conversing amongst themselves. Wasn’t visited again after food arrived by our server until we asked for the bill. We decided to go somewhere else for dessert as our mains took so long. Then was overcharged so bill had to be corrected. Cocktails fab as always.

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Visited On Saturday, 22 September 2018

I found the food nice, the chips were warm and had to wait a long time for drinks but overall a good experience

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Visited On Thursday, 23 August 2018

Our server was excellent. Compared to other service we have received at other restaurants she was leaps & bounds above them.

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Visited On Monday, 17 September 2018

Young lady who served us was really lovely

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Visited On Monday, 17 September 2018

Get interior, makes for a nice evening out. Usually love the food, particularly the bucket of bones starter but this time it came without any sauce as it usually does. Fairly disappointing. The paper straws need ditching too! Had to ask for 3 in total - So did my guest.

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Visited On Saturday, 15 September 2018

Manager was rude when explaining extra people will be attending. Slow service had to ask a few time for when the drinks were coming.

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Visited On Sunday, 16 September 2018

The service was so terrible on this occasion . Orders were being taken wrong from all tables around us . We waited a long time to be even be served to then be told things we wanted to order were no longer on the menu of had run out ! My partner has said he will never return to the restaurant as his food looked very unappetising! The service and food I find varies dependant on the day that you go which SHOULD NOT be the case. It was a very disappointing experience !!

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Visited On Sunday, 16 September 2018

We came as a group of 9 for a birthday party at least 4 of us could not have what we wanted as you didn’t have it left sesame chicken duck salad the drinks took ages to arrive to the table the restaurant wasn’t that busy lots of free tables just seemed like under staffed

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Visited On Sunday, 16 September 2018

Long wait for food. Mistakes in orders and youngest child's meal not brought out with other diners

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Visited On Saturday, 15 September 2018

Had a great time. Everyone received what they ordered. Any mistakes were dealt with. My friend had a great birthday. Some thing left off meal such as apple slaw and onion but once noticed staff sorted it out for those that complained. Some staff gave attitude which was noticed across the table but we were a big party of 12 people.

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Visited On Saturday, 15 September 2018

Waited 30 minutes before being offered drinks even!, whilst dealing with a newborn baby, eventually had drinks and food order taken, the starter was really nice and hot and as I’d expect although very costly for what you get!. When the main meal came it was barely even warm, we were asked 3 times during our meal in five minutes if everything was ok but as it was my sons 16th Birthday I didn’t want to complain as he would be embarasssed so we just ate the cold food anyway! 3 of us had finished whilst my wife had been feeding the baby so has just started to eat but the waitress came and took plates whilst she was still eating resulting in her rushing her cold food to give the plate back!. Whilst I appreciate how busy you were I feel it was clearly under staffed resulting in a very poor service and shocking quality of food standards and for the privelidge we paid £92! Not happy customers at all you’ve really disappointed us TGI’s.

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Visited On Saturday, 15 September 2018

Food and drink was lovely, bit expensive but good portions. Service was okay. A little bit slow with regards to drink orders and paying the bill. However, it was a Saturday and busy so I can understand why. Other than that we had a great experience

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Visited On Saturday, 15 September 2018

Was waiting a very long time for drinks when we wanted them refilled we had to keep asking was very buisy but not enough staff

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Visited On Saturday, 15 September 2018

Great service by Jordan, he works hard. Food was good, drinks have way too much ice in them. But I guess that’s always the way.

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Visited On Saturday, 15 September 2018

Really good day out for my bday. X Would defo recommend.

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Visited On Friday, 14 September 2018

We had an extraordinary time at the restaurant the food was totally amazing and the service was fantastic. Ella our waitress was so friendly and even though they did not have the large ultimate cocktail glasses she ciuld not apologies enough about it which was ok as it was same drink just different glass well see go again if we are staying near the restaurant again.

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