or

TGI Fridays UK Birmingham

180 Hagley Road, Birmingham, United Kingdom, B16 9NY
Restaurant info
Opening Information

Mon - 12:00-23:00
Tue - 12:00-23:00
Wed - 12:00-23:00
Thu - 12:00-23:00
Fri - 12:00-23:00
Sat - 11:30-23:30
Sun - 11:30-22:30

Facilities
  • Disabled Access
  • Families and Children Welcome
Menus

About TGI Fridays UK Birmingham

TGI Friday’s Birmingham is a buzzing, family-friendly restaurant serving eclectic American dishes. Diners can unwind with a cocktail in the alfresco area or enjoy a selection of steaks and grills indoors. TGI Friday’s in Birmingham is a 5-minute drive from Five Ways Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Edit / Cancel Reservation
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
431
4 Stars:
285
3 Stars:
186
2 Stars:
168
1 Star:
72
Visited On Friday, 19 April 2019

I think the meals could be a bit cheaper. Also, my second drink took forever to arrive

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 19 April 2019

Beer was served warm and I hd to order a glass of ice to accompany my bottled beer. You had no tequila !! Travesty that we could not have margaritas!!! £11 go a ltage g n t is extortion

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 19 April 2019

As always we had a wonderful time at TGIFs. The food and atmosphere were perfect for a fantastic family birthday celebration children. As we had made a reservation, there was no waiting and we were seated very quickly. Brilliant afternoon.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 18 April 2019

The fajitas were disgusting Mould on the squash Over cooked veggies and under cooked squash Unseasoned Ruined our whole meal Pizzas for kids looked like straight from a frozen packet

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 18 April 2019

I ordered the vegan burger but was served the vegetarian burger and it was only after eating a couple of bites and all the accompanying sauce (which is all non vegan) that I realised . So that was 2.5 years of being vegan reset! I would suggest some further staff training as if I had chosen the diary free option due to a food allergy the consequences would have been much worse. When I got it replaced to the vegan burger the actual burger was very nice.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 18 April 2019

Food was nice, service was ok

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 12 April 2019

Never fail! The best ribs in town.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 14 April 2019

Awful service, drinks took that long they came with the starters, food was cold, cream on the desserts was sour, manager had not got a clue how to handle the issues and totally ruined my daughters birthday. Was there over 3 hours it was that slow. We are trying to put a complaint in but no customer service, you have to go through the restaurant - stinks of mark your own homework.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 14 April 2019

We had a nice time and our server, Paris, was really lovely. It was very busy though so a little slow at times.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 14 April 2019

Great food, but very slow and poor service. Waitress and waiters appeared uninterested and miserable in taking orders and serving food. If it wasnt for the great standard of food, we would not have stayed for dessert and walk out

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 14 April 2019

The place has really gone downhill, food quality was not worth the money. Everything was not prepared with care and the service was not the best.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 13 April 2019

The service was absolutely terrible, we were sat at our table for over 30 mins before we were even acknowledged, once we ordered, our simple soft drinks took a while to reach the table too, the food arrived and luckily was very good, although my order came in a bun rather than a ciabatta. Once we were eating the staff wouldn't leave us alone, checking on us every 30 seconds - where was this service earlier? I appreciate it was a Saturday evening (6pm) but the restaurant was not very busy, if the food had not been so good, I would of kicked off more!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 13 April 2019

Had a lovely few hrs with friends

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 12 April 2019

Lovely food, really liked the diner/American theme. Really friendly staff and very well organised

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 12 April 2019

Food was nicely cooked and was served hot however the lack of staff seemed to be an issue. Service times took too long, waited over an hour for starters and after we had received our food all staff seemed to disappear and we were left waiting for quite some time to get someone’s attention (we were not asked if we wanted any condiments or not even a follow up to check food was okay). Not to mention when we arrived the table was not ready so it took longer to take our order. Had a similar experience at a different branch, won’t be returning as it’s just not worth the money.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 12 April 2019

Food was lovely the drinks let it down. Cocktails are not great in my opinion I ordered a pop pornstar martini that tasted like pure juice. I then asked if I can switch it for a pinacolada which the manager done with no problem. The the problem came when it had been left on the side for 30mins and by the time I got it it had curdled and was disgusting. The manager was great and took both drinks off the bill. As for the service I felt like the waitress was annoyed about the drink problem which made me feel uncomfortable and didn't really pay our table much attention as we had 2 refillable drinks which was only done once and we was sat with empty plates for a while. I would understand if it was busy but it was actually quite empty. Such a shame.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 11 April 2019

Staff were extremely friendly and attentive, it was a Birthday celebration and everything went as planned, the food is excellent especially the Gravy Seal ! Would highly recommend it.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 10 April 2019

I felt like the girl serving me was rushing me when taking the order, then we had to wait for a starter as she put 1 of them as a side, we had to wait 5 or more minutes for my daughters meal when the 4 of us had been given outmr meal so ours was starting to go cold as we start to eat together. Once given our meal we was not asked it it was ok by our waitress and we couldn't get her attention again for more drinks which meant I had to go the bar and I also put on the booking it was my sons birthday meal and not once was it mentioned Atfer leaving and speaking to a friend of mine apparently we should have been asked if we where celebrating anything which wasnt asked but I am unsure if this is normal practise at TGIS ..so food was fine service not the greatest so I dnt feel the need to rush back.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 07 April 2019

Very enjoyable the waitress was really nice I think her name was Emily the food was amazing they gave me too much 😂

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 07 April 2019

Food was on point and so was the service. The waiter was extremely well spoken and polite. We were shocked at how well he reflected the values of your company and that he was able to remember all of our dishes. We had one issue with one of the meals which he apologised and took account for which was of no mistake of his own however he sorted the issue out and the manager came and also apologised which I thought was brilliant. It showed how much they both valued their customers. We weren’t charged for the meal even though they rectified the issue. I would definitely recommend TGI’s hagley road and would like this review to be passed on to the manager and member of colleague to know that their hard work and great customer service doesn’t go unnoticed and that they should be credited by the company that they have employees who reflect these core values.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 07 April 2019

Nice

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 07 April 2019

Served by Emily on Sunday afternoon. She was lovely and even made sure my sister in law went away having been made a fuss of for her birthday without us having to ask.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 06 April 2019

Took 20 minutes before we were asked to order drinks, so we were there for 35 minutes before we even had a drink! Poor service but food good

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 06 April 2019

Poor experience it took 40 minutes to get a drink and we waited a long time for starters. Looked poorly staffed had to keep hoping to catch the waitress which was difficult . Food not as good as it used to be when the franchise belonged to Whitbreads. I won’t be visiting again . Daughters birthday party took 3 hours in total for our meal so disappointed. Then when we presented our blue card for 10% discount told they do not do it at that branch. Very expensive meal for a poor experience.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 06 April 2019

Great food and service. Get the app atleast a week before your bday and we all got free cocktails! Will go again

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money