This restaurant is currently closed for dine-in.
Click & Collect and Delivery
Our Click & Collect service & delivery is available during the following hours:
Monday - Sunday: 12pm - 9pm
- Disabled Access
- Families and Children Welcome
About TGI Fridays Birmingham
Time to celebrate!
Join us for the perfect celebration! With our tempting dishes, famous cocktails and amazing team, we’ve got all the ingredients to get the party started.
Speak to our team to see how we can make your booking special.
Amazing service from Taylor, Scott and Brianna. I had to call and rearrange the time of our meal due to my husband travelling from Gibraltar, and we had a party of 7 as it was our sons 17th Birthday , Taylor and Scott were very understanding and accommodating that we ended up having a table for 7 people at their busiest period. We were so grateful.Also waitress Brianna was 'service with a smile ' which is so important. Nothing was too much trouble. She really knew her menu and explained , everything very well. Helpful and polite, a credit to the team . Well done everyone! We will be visiting again. Ps The bar entertainment also needs a mention/shout out , as they were very talented on there cocktail making! :)
Music was too loud to talk comfortably
Customer service 10/10 very attentive and looked after while there from start to finish.
Whenever I have previously visited TGIF it has been a good experience. However Saturday it felt like the restaurant side of things was a bit scatty. I’m not sure if they were understaffed or what the issue was. I ordered my usual dish of Cajun cream pasta to be told they had sold out. I was baffled as it was a.busy Saturday night & pasta is a staple food. However, the waitress said she would ask if the chef could make something up. When I received my meal it was exactly what I ordered on the menu, so not sure what had gone on there. Food was delicious though. We were also told there was no passion fruit for the pornstar Martini to be told there was no passion fruit.. but when we received our drinks it had passion fruit. It was also so uncomfortably hot in there due to the lights & I guess amount of people. I asked for the air con to be turned on or cooler but nothing seemed to change. Because it was so hot I just couldn’t wait to get out of there. Where as usual I would be happy to hang around & have a few drinks. So was slightly disappointed by Saturdays visit. However the staff were lovely & efficient as best as good be due to the restaurant being busy. The food was also delicious.
Our waitress, I think her name was Emily was so friendly and obliging, could not fault her. Provided an excellent experience to top off the great food
Food and atmosphere were great, only negative is that my menu was super sticky.
Staff were really good, our server kept providing refills without asking.
Really great evening. Food was excellent and service was superb. I love coming on special occasions.
Went to TGIs to celebrate my youngest son Noah turning 11. It was fantastic. The food was delicious. Will definitely be returning...
Waiter was excellent - attentive, friendly and responsive
Disappointed that my pudding was missing two ingredients meringue and biscuit dough
Kids loved there 1st time here. I'd not been for 15 years. Still great.
Awful service. Took 40 minutes to receive our deserts for the two course meal. They all different arrive they’re which meant we couldn’t eat together even though they were only ice cream
I was on a date and there was a drunk man sitting alone on the table behind me a few members of staff tried for a while to remove him witch they failed to do for some time he was shouting and all over the place me and my date could hear everything that was being said it ruied my date and the staff never offered to move us or nothing I was very disappointed with my experience at tgi Fridays hagley road and will not recommend it and will not be going back again
The wait was very long-over 40 mins to get starters. Due to the server taking the order incorrectly, one of the main meals was missed off which meant my mother who is a pensioner was waiting over an hour for her meal. We came for my daughters 18th Birthday however the delay was so long that the mood was ruined and rather than the cake be bought out, we took it straight home and sang Happy Birthday there.
The Service was slower than i expected and its not the only time its been like that. Most front of house staff seemed harassed and stressed.I gave 4 stars as the staff were very pleasant and accommodating. It may well have been the kitchen that was slow. Otherwise the food was nice and of a good quality and other than a few rowdy customers the atmosphere was nice.
Our food arrived, with the burger meal having the wrong chips on, and the steak meal with a very long hair entwined in the food. The waitress, took both meals and said she would talk to her manager. She returned with the burger (minus the chips) and told us the chips would be out in a few minutes, and asked if we wanted another steak meal cooking, not sure why she had to ask. We waited 5 minutes for the chips to come, by which time the burger was cold, and a further 10 minutes for the steak meal to come, which came over cooked when asked for rare. Why could the food not have all come together after such a mess up? After all this there was only a half hearted apology, and no offer of any discount or free drink/meal.
Very busy, not much communication from staff we were just left standing until our table became available.
Our booking ran late so we weren’t seated until 15 minutes after our reservation but we went and sat at the bar thinking we could have a drink while we waited, sat there for almost half an hour and wasn’t served. We got seated at our table and ordered drinks, our food and drinks came out at the same time, a further half an hour for a drink after ordering. Our food was put on the table and we had no cutlery! We had to wait 5 minutes for the waitress to come back while our food was going cold. The food was nice but the service was shocking so it completely let down the experience.
Food was lovely, service was great! Overall, had a really good night we will be going again
It was very busy , did feel it was over booked. Had to wait a little while for our drinks . When our main meal came out 3 of us had ours at same time and 2 of us had to wait a good 5 minutes for ours. I felt the food was a little over priced for what we recieved. Waitress was lovely but she was a very busy , i doubt we will be returning in a hurry
Drinks took an age. Food was very late, others got theirs before us, waiter chased it before we had to ask. My meal came. Stone cold. I ate alone when a replacement meal finally came. Called for the bill, it had my original meal and the replacement meal billed! Waiter adjusted this with a generous discount and was very apologetic that it was rubbish in all respects, except that the food (when hot enough) was lovely!
Brilliant time at TGI Birmingham 2nd visit both times have been really good. Thank you
We waited about 50 minutes before we got our food but what really annoyed me was that a couple had sat down after us and they got their food within 20mins. We had to ask the waitress where our food was. She came with it back and the fries were cold on both plates of food that's why I have knocked the score down for the food&drink and service ratings. No apology from the waitress either. The worst experience I've had at a TGI Fridays. We had a reservation booked for 9 but was seated at 20:50 not sure why it says 21:15 food was ordered around 9pm didnt get it until 21:40/21:45.
Average food, expensive price considering 2 of my party only got half their meal.