Mon - 12:00-22:30
Tue - 12:00-22:30
Wed - 12:00-22:30
Thu - 12:00-22:30
Fri - 12:00-23:00
Sat - 11:30-23:00
Sun - 11:30-22:30
- Families and Children Welcome
- Disabled Access
About TGI Fridays UK Basildon
At the Festival Leisure Park, TGI Friday's Basildon offers a buzzing dining experience and an eclectic range of North American treats. Diners are invited to enjoy freshly-stirred cocktails at the bar, or in the sun-trap al fresco area. A favourite among local diners and visitors at this vibrant retail destination, TGI Friday's in Basildon is a 5-minute drive from Basildon Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.
Waited so long for our food Three out of the five meals came up and there was a 5/ 8 minute wait for the other two meals
I wasn’t impressed at all we waiting 20 minutes for our food order to be taken then to only be brought one drink out of the two which they forgot all about the other drink, so I complained and then got my drink another 10 minutes later, our food arrived after nearly 40 minutes of ordering my chips were cold and my veg was hurrendous and hard my veg were butternut squash and peppers and the butternut squash was so hard it was practically raw! Was not impressed!
Seriously terrible service at the Basildon TGI! Always go to Lakeside one which is fantastic!! Asked if I could join a table as a relative was now able to make the birthday celebration we were there for, asked three times and in the end moved it myself. Asked for refills that were forgotten, cocktails tasted like just glasses of ice. Food took ages to come out. I had a voucher that clearly stated birthday treat for me 12 people but several times I was told it's only for 6, I disputed this and the manager agreed, not sure what he was agreeing to because it clearly stated it was for up to 12 people. We asked a waiter for the bill he said we had to wait for the girl who was serving us, who was clearly busy. Waited nearly 30mins for the bill. The bill was incorrect because not all mock tails were removed, when I spoke to the waitress, she said that we aren't supposed to get them free with uptown meals, the waitress didn't realise this was the case and misinformes me. this was also not stated anywhere and because I wasn't informed of this, the bill was amended to honour this. The waitress was a nice girl but the service was not good at all!! I don't know if the Basildon TGI is short staffed but it felt like we did not get the service we should have. I won't be going back to the Basildon TGI. Food was nice, service was terrible. We always tip, but chose not to on this occasion
I usually love it here but after visiting yesterday on my birthday I was so disappointed with the food and I stated it was a birthday on the booking yet there was no mention of it, I didn’t want to dampen the mood for my birthday so chose not to complain
Great food and great service
Poor service, dirty restaurant and 'big eat' child portions that were a waste of money. One birthday girl who won't be returning ever again.
The food was as usual, brilliant. The cocktails were just as good! Service was great too... no complaints at all. Thank you!
Visited the restaurant for a birthday meal with the wife and children we all chose different dishes and all were great well worth the money and the service was perfect They even sang happy birthday to me after getting stitched up by the wife.
Food was bang average
18 of us came on Sunday for my sons 18th birthday. Great service and delicious food! Only thing to make it better is if we had got a special rate for a larger booking, a discount maybe? It was quite an expensive meal that we would like to do regularly, but the price tag would put me off.
Our family thought this was one of the best meals we have had out in ages. The food was outstanding and the service was 5*. We really enjoyed our meal out and cant wait to return back again.
Drunk group of blokes behind out table and food was poor in comparison with what I paid for it. Drinks are terribly overpriced and the wait was long for drinks and our food.
Waitress was very nice and polite
We waited 45 minutes from being seated to have a order taken for drinks, then the wait for drinks was not good. Cocktails weren’t full glasses either. One person ordered mozzarella dippers and one had no mozzarella in. Steak over cooked. Dirty cutlery. Waitress seemed to be more interested in making balloon hats rather than taking orders. Not the best tbh
So many big tables in one area so was hard to talk and hear everyone. Waitress was friendly tho the best part.
Service was pretty sad here. Main meals came out, no coleslaw on any; when we confronted the waitress we were told they were out of stock but hadn't bothered to tell any of us. Meanwhile we had no cutlery so asked the same waitress for some and she went off to get it - I turn around and she is serving another table and still our cutlery is no where to be seen. I ask another lady to get us cutlery and our waitress eventually brought some over . My partners food was disappointing and had no flavour and all of our chips were cold. Overall a big disappointment.
Waiting a long time for food
Great evening celebrating my daughters birthday - everything was perfect... just the service wasn’t as attentive as usual - had to catch the waitresses attention a few times ... But , overall the evening was fab
Party of six, food all came out correctly and waitress was polite and helpful
Sorry to say but we had awful experince! Was so sad to find that i booked a table for my partners birthday to be told when booking online "props" will be on table.. no props. My sister in law also rung to ask them to sing happy birthday this also didnt happen. The only good part was our waitress who was lovely dispite being pulled here there and everywhere. The food was ok but not worth the money. My little boy 3 wasnt given any thing to entertain him like colouring etc (good job i brought stuff for him to do) we dont eat out alot only at special occasions but when we do the little ones always get bits to entertain them.. like colouring Our food came out in stages and my other half had to wait 10 mins after we got ours to get his. Not exceptable and was mentioned to a waitress passing by. The toliets were disgusting. No toilet roll dispite telling two seperate waitresses throughout our stay to be told by last "what she still hasnt done it" An absolute let down as i was so excited to surprise my other half with birthday meal.
We booked you guys for a hen do meal, the staff were amazing and very helpful, our waitress was amazing she was extremely helpful and pleasant! She told us to ask if we needed anything. She let me set up earlier than planned. Would defiantly recommend you guys! Lovely evening had Thankyou so much!!
Very slow and poor service
We received a 40% discount for how poor the service and food was. Our server was a trainee who was assigned 3 very large tables at once, including two birthday parties. She was inadequately prepared for such a large workload and consequently the quality of our service suffered. Our starters weren’t cleared ever after the 45 minute wait for our mains. We ordered drinks only twice and each time waited over 30 minutes. The other tables in her section received two rounds of drinks whilst we waited for drinks. When our mains arrived (after an extremely long wait), there was sides missing from our order. What did arrive was cold, inediblely dry, and had clearly been sitting under a hot lamp for a considerable time, as the plates were extremely hot to the touch. We only received the missing sides when we expressly asked for them, and they arrived once we had finished our main meal. Even then, the salad brought to us was the wrong one. We eat here reguarly and have never had to complain before. The restaurant wasn’t well prepared for a Saturday night rush.
We were asked to move table halfway through eating