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TGI Fridays UK Basildon

Unit 4 Festival Link, Festival Leisure Park, Basildon, United Kingdom, SS14 3WD
Restaurant info
Opening Information

Mon - 12:00-22:30
Tue - 12:00-22:30
Wed - 12:00-22:30
Thu - 12:00-22:30
Fri - 12:00-23:00
Sat - 11:30-23:00
Sun - 11:30-22:30

Facilities
  • Families and Children Welcome
  • Disabled Access

About TGI Fridays UK Basildon

At the Festival Leisure Park, TGI Friday's Basildon offers a buzzing dining experience and an eclectic range of North American treats. Diners are invited to enjoy freshly-stirred cocktails at the bar, or in the sun-trap al fresco area. A favourite among local diners and visitors at this vibrant retail destination, TGI Friday's in Basildon is a 5-minute drive from Basildon Rail Station.
Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Jack Daniel’s glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
260
4 Stars:
146
3 Stars:
89
2 Stars:
52
1 Star:
14
Visited On Tuesday, 22 May 2018

We had to wait nearly 15 minutes to be seated because there were not enough people doing this task. Given that nearly everyone waiting was a booking this should have been predicted and therefore avoided.

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Visited On Sunday, 20 May 2018

After getting home I noticed my bill included an extra Coke that should have been a free refill, and also a small milkshake that was sent back as it should have been a large one, only an extra £5.60, so not worth a huge fuss as I was given some vouchers after complaining about my previous visit, but still I've left feeling cheated. Guess I should have inspected the bill more thoroughly. The paper straws aren't fit for purpose either, they go soggy before you can finish a drink.

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Visited On Sunday, 20 May 2018

It took ages when we first came to even get a drink let alone order. It looked like there was staff standing talking while we had been sitting waiting for ages.

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Visited On Sunday, 20 May 2018

Despite booking as a birthday celebration, I had to remind staff twice the purpose of the occasion. As we were leaving a slice of cake was offered in a cardboard box. 🤔

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Visited On Friday, 18 May 2018

starters very nice. Mains came out had no cutlery asked a waitress who then dropped 2 kids forks on the table and left. asked the waiter to give us forks and then started to eat and both our ribs were stone cold. no happy they went back and new ones came out but did not then have time for dessert as we had booked a film and had to leave.

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Visited On Saturday, 19 May 2018

Excellent meal and service. Aaron who served us was excellent and couldn't have done anymore. Made my daughter feel very special as it was her 5th Birthday.

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Visited On Sunday, 13 May 2018

The recent reduction in menu choice on both the Adult & child's menu left us struggling to choose something that we wanted, the menus are now too limited. This the one reason why we will not be returning to TGI anytime soon. Another reason... Service, our main server (the guy who took our order) was a little too eager to please asking us if everything was ok to frequently and expecting an answer mid-mouthful. The servers, the troop of underlings who bring the food to the table, need to learn how to crack a smile all looked thoroughly miserable! Oh, the helium balloons and balloon animals have seemingly gone awol, an aspect my children particularly found entertaining another cosy saving on TGI's part! Plus the noise, trying to get back to a trendy bar atmosphere has pushed us away we'll be going to Harvester from here on in.

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Visited On Friday, 18 May 2018

Staff very friendly service bit slow but was a busy night so understandable but love the food and atmosphere and staff are very accommodating

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Visited On Thursday, 17 May 2018

Unfortunately there was no children activity packs so my little one was disappointed. When our food came my chicken fingers were cold in the middle . Not acceptable. I did get an apology but I don’t feel that was adequate for such a big error and then I had an offer for free deserts and was told that it was only for sundaes however that is not what the email or app said. I don’t eat sundaes so the offer was pointless. Very disappointing visit and not likely to return as we spent £60 for an awful evening meal out.

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Visited On Wednesday, 16 May 2018

Great waiter. David B. Burger was burnt, but good portion sizes.

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Visited On Tuesday, 15 May 2018

Our waitress was lovely and loved to help

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Visited On Sunday, 13 May 2018

10/10

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Visited On Saturday, 12 May 2018

My low scores relate to the children’s menu. There is no starter option for them so the adults went without too. We ordered from the larger kids menu and the portions were ridiculously small! We had to get extra portions of chips after the kids had eaten as they were all still hungry! My daughter isn’t a big eater so that’s saying something!

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Visited On Sunday, 13 May 2018

Fantastic large delicious portions, great waitress, will be returning

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Visited On Saturday, 12 May 2018

Fantastic night and glad I reserved a table!

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Visited On Saturday, 12 May 2018

We were overcharged on the bill. 3 steaks. We only had 2 !! We wanted 2 fillet steaks but at 7.30pm there was only one fillet steak left!!!! That was a bit shocking at that time on a Saturday night. Hence one of our party had to have rib eye. But then were charged for 2 fillet and one rib eye. We didnt pick up on this till we got home and checked the bill in more depth. Something you dont do at the time as it's rude doing that in front of your guests you invited. I have rung and rung but no one answers. Was given a wrong main course. Given white wine instead of Rosè. Missing a sauce on one of the meals. Was all a bit frantic in there. Staff clearly under pressure. Hence all the above mistakes! Such a shame as it was my sons 18th.

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Visited On Friday, 11 May 2018

As always a brilliant evening. Staff are always friendly, helpful and cheerful. Will be back soon! 😁

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Visited On Friday, 11 May 2018

Sophie our waitress was absolutely fantastic with the little ones in our group & made there’s & our evening so much more special

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Visited On Friday, 11 May 2018

I cant remember the servers name but she was so nice

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Visited On Friday, 11 May 2018

Food was very fast and efficient :) Staff lovely and helpful !!

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Visited On Friday, 11 May 2018

Our Waitress (I didn't get her name unfortunately, but, was wearing a black beany and had straight blonde hair) was very friendly/ approachable and made our meal out very pleasant.

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Visited On Friday, 11 May 2018

Menu really limited try adding beef ribs and a bbq range of food different dressings would be nice jd sauce is good but need something different

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Visited On Thursday, 10 May 2018

No sauce with the starters. Mixed portion sizes Dirty cutlery Extremely dirty plate (main meal) had large amount of previous persona tomato sauce Ruined our family meal Made my son feel very uncomfortable Would never ever visit again

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Visited On Thursday, 10 May 2018

The food took to long to come out and my other half ended up with food poising

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Visited On Thursday, 10 May 2018

Waitress was golden. Sophie C.

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