TGI Fridays Lakeside Quay

Unit 611, The Quay, Thurrock, Lakeside Shopping Centre, West Thurrock, Grays, TBC, United Kingdom, RM20 2AD
Restaurant info
Opening Information

Dine-in


Monday - Thursday: 12pm - 9pm
Friday - Saturday: 12pm - 9.30pm
Sunday: 12pm - 9pm

Please read our dine-in information page before booking with us.

Click & Collect and Delivery


Our Click & Collect service & delivery is available during restaurant opening hours.

Facilities
  • Families and Children Welcome
  • Free WiFi
  • Disabled Access
Menus

About TGI Fridays Lakeside Quay

Big, bold American flavours freshly made in house served up every day. Choose from the sweet, smoky taste of their famous Legendary glaze smothered onto dishes throughout the menu. Enjoy jam- packed juicy burgers along with some fresh hot sandwiches and a wide variety of flavourful appetizers. Signature steak grills and the fantastic range of fall off the bone pork ribs are a must have when visiting TGI Fridays.
Famed for its fantastic drinks selection, guests at TGI Friday's can challenge bar tenders to rustle up a mix from its 500-strong cocktail list, like the classic strawberry daiquiri, or the signature raspberry-spiked Haymarket. Ultimate thick shakes, Cooling slushes, chilled beers and wines are also on offer.
Leave room for freshly prepared desserts like the brownie obsession, chocolate fudge fixation and the cookie dough sundae.

Cuisine: American, Cocktails
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
57
4 Stars:
26
3 Stars:
21
2 Stars:
11
1 Star:
4
Visited On Saturday, 05 October 2019

Terrible service, steak done rare not well done as requested. The waiter was not engaged, not polite and absolutely not interested. My daughters Ice cream was served in a plastic drinking cup, 1 scoop of ice cream with half a flake, it was extremely badly presented like no one could be bothered to make it and bad value for money - get better off an ice cream van on the street! This was a family treat but we would get better service in a fast food joint! Really let down. I have told people not to bother going.

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Visited On Saturday, 05 October 2019

Food was very good, but drinks were mainly ice and the alcohol shots were lacking, this has always been the case at TGI's in Lakeside, now the same at Lakeside Quay. Could be a potential case for trades description, please make sure the correct levels of alcohol are served and you are not giving mainly ice and soft drink when you are serving alcoholic drinks,

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Visited On Saturday, 05 October 2019

Ordered a burger.... but was only Luke warm..!!

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Visited On Saturday, 05 October 2019

Great atmosphere. Friendly staff but not enough staff. Our food sat on the pass for ages and my steak dried up and had to be recoiled.

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Visited On Saturday, 05 October 2019

Terrible terrible service •No veggie burgers available •Took 30 minutes to get access to the gluten free menu •Took a further 40 minutes for our mains to be delivered •They forgot to deliver our garlic bread •They forgot one of our main meals and delivered it to the wrong table and then proceeded to give it to us after it had been delivered at the wrong table without being re-cooked freshly so we sent it back they then forgot to even re issue the meal so we ended up leaving after waiting 20 minutes further for them to check on us •no money deducted from our bill as compensation for such a terrible experience they only deducted the garlic bread and the meal that was eaten as was delivered after being delivered wrong. Will never return ever again I have eaten at many TGI restaurants and never had a problem the new lakeside branch was horrific.

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Visited On Saturday, 05 October 2019

Very nice restaurant and very good staff

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Visited On Friday, 04 October 2019

Great thank you

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Visited On Friday, 04 October 2019

Starters were nice, however was eating the salad on my main course and put a bit of food in my mouth and felt something, and I pulled a long black hair out of my mouth. Put me right off my dinner, they took it away and it took another 10 minutes to cook, my partner had finished his dinner before I even got mine back. Ruined our meal. My partners fags went missing too, and couldn’t find them.

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Visited On Friday, 04 October 2019

My mum needed a GF menu and they truly went out of the way to cater for her needs.

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Visited On Tuesday, 01 October 2019

Excellent service Great value for money

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Visited On Monday, 30 September 2019

We had to wait 30 for 2 drinks and it wasn’t busy when we asked our server where our drinks were her reply was the girl at the bar is so slow she’s doing my head in and walked off so we had to ask another server and eventually got our drinks

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Visited On Sunday, 29 September 2019

Great atmosphere, great service.

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Visited On Sunday, 29 September 2019

Staff were very busy the restaurant was full, however they were all working hard to provide good service

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Visited On Saturday, 28 September 2019

Food was great, however, a side order of lobster macaroni cheese was forgotten. When the side order was eventually brought over to us, we had near enough finished our meal. Ruined our experience, no discount was offered either.

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Visited On Saturday, 28 September 2019

very busy but staff managed well

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Visited On Saturday, 28 September 2019

Even though the table was booked nearly a week in advance and so was the 30 ounce Tomahawk steak on arrival I was told the steak was unavailable ended up with one of my trainers full up with lager and a member of staff dropped a plate of food which subsequently splashed all over the back of my brand-new shirt and also a couple of friends ended up with food waste on the clothing so all in all not a very good visit

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Visited On Friday, 27 September 2019

Waited ages for drinks. No one seemed to know what they were doing. Tiny Flies all around the table.

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Visited On Friday, 27 September 2019

Lovely atmosphere. Served by Harry who was friendly and helpful. Food was great

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Visited On Friday, 27 September 2019

Great food for our work outing for a colleague’s birthday. Dom at the bar was great at making our cocktails based on our alcohol/drink likes and dislikes, we loved the concoctions!

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Visited On Wednesday, 25 September 2019

Service was great from our waitress but food was slow to come out, air con was quite cold

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Visited On Wednesday, 25 September 2019

Great night and food was great too

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Visited On Saturday, 21 September 2019

Our waiter Mason was excellent, such an accommodating, funny, happy man. Defo will come back & hope he’s working because he made our evening extra nice

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Visited On Friday, 20 September 2019

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Visited On Friday, 20 September 2019

Food was absolute rubbish !

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Visited On Saturday, 14 September 2019

I booked 2tables, one was being used when we arrived so customers had to move to another table. We arrived for 7.15pm and didn’t get mains till 8.50pm. Although the food was worth waiting for I was upset at the wait as it was a special meal for two birthdays (30&80yrs). Having said all that Sam/Scott our waiter did his best and was very happy and polite and made sure we were ok throughout. So food was awesome but the service outback could have been quicker, it was our waiters fault. Yes I will return but perhaps not on s Saturday night!!!!

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