Mon - 11:00-22:30
Tue - 11:00-22:30
Wed - 11:00-22:30
Thu - 11:00-22:30
Fri - 11:00-23:30
Sat - 11:00-23:30
Sun - 11:00-22:30
- Disabled Access
- Free WiFi
- Families and Children Welcome
- Gluten Free Available
About TGI Fridays Bournemouth
Time to celebrate!
Join us for the perfect celebration! With our tempting dishes, famous cocktails and amazing team, we’ve got all the ingredients to get the party started.
Speak to our team to see how we can make your booking special.
Service from our waiter Tom was excellent. Drinks very good, food ok. Nice and tasty but i would say it doesn't really live up to the expectation i set for it based on the price. Also, how can you not have loaded skins on a Saturday night!? First time I've been to tgi's for a few years - verdict, food not as good and now expensive. Will probably only return for drinks as much better food is available much cheaper elsewhere.
Wonderful restaurant! Went out their way to make my besties bday the best ever and I can’t thank u enough x food beautiful cocktails to die for x ❤️
My daughters 7th birthday, made her feel special. Balloon hat, card and big piece of cake with staff singing... Amazing. Food really great too
Our server, (Martina?) Was phenomenal. The restaurant was full to capacity and the staff were rushed off their feet, yet she was still very attentive to us and our needs.
Booked a table at TGI Fridays yesterday for a special meal before attending the Russell Howard Event at the Bournemouth arena. Myself and my boyfriend arrived early to (5:30) for 5:45pm booking and were shown to our seats and introduced to our server, Jack. We ordered drinks and shortly after, ordered starter and mains. Our stater of one small dish of chicken wings arrived 40 minutes later. They were delicious and no complaints, just a shame about the wait. The plates were cleared and we waited... and waited... we were even asked at one point if we would like to see the dessert menu, to which we highlighted we had yet to receive our mains. The mains then arrived an hour and 15 minutes after ordering. Not only the slow service, but my main was simply not what I had ordered ... I had been given a pile of onion rings instead of corn on the cob and coleslaw. I told the waiter that I had been given the wrong meal and he told me there was no corn or coleslaw and he would fetch me the manager. The manager came to see us (I didn't catch his name- but whoever was on duty 29.09.2019, PM) he told me that someone should have come to see me about the lack of corn and that there should have been coleslaw with the meal as this hadn't run out. He went off to get me coleslaw and apologised for the delay. I highlighted that I would have chosen something different if I had known. He asked if I would like something different but I couldn't wait another 1.5 hours for a different dish! The plates were cleared and I asked for the bill as we were soon to be late for the gig. I had to ask for the bill 3 times and then wait 10 minutes for a card machine. I was upset that nothing had been taken off the bill for the awful service we had received but frankly didn't have the time to argue it. Also, we had seen the manager we had spoken to earlier leave his shift. The waiter acknowledged his mistakes and commented 'I hope I haven't made you late for your gig'. I am so disappointed with our experience with TGI Friday's. The experience left us both feeling frustrated and is doubtful if we would return. It put a real dampener on our special evening. Can't say I can recommend this service to anyone.
Excellent restaurant we look forward to dining at TGI Friday, we just wish there was one closer to Devon
Service was hit and miss and not attentive enough and a few things not available, eg shrimp, chicken etc Thought the coleslaw wasn’t inspiring especially when there was only two mouthfuls. Certainly wouldn’t hurry back to TGI Fridays, haven’t been for about 6 years and we were all disappointed.
Family visit. Great and quick service. 3 out of the 4 meals where outstanding. However the 8oz sirloin steak was very disappointing all fat and gristle. Especially as it was £23. Which for what it was want value for money. Apart from that brilliant service
Our waiter was fantastic as was the young lady on the desk as you walked in but we had to wait at least 30 minutes for our pud to arrive which isn’t acceptable. The poor lad who was looking after us couldn’t stop apologising and went to check where it was a few times. He offered us another drink whilst we waited but as we were off to a show we didn’t want one. We were about to cancel as we had to leave for the show when they arrived. But then had to try and eat them as quick as possible. We booked a table for 1.15 and were sat down before this time, but finally left at 2.45 due to having to wait. We only had a main and pud! This is no way a complaint about the lad that served us, he was great and a credit to the company. If it hadn’t been for him I may not have even given you 1 Star for service.
Your food is good but you managed to ruin our evening by making us wait 25 for our booked table , then tell us chicken strips are not available, then we changed to prawns and were told 5 mins later you had no prawns, by now we did not have time for a starter so had to just have a main course and no desert because we had a cinema booked and you couldn't seat us on time , shocking ...ruined part of the night for 8 of us , we were looking forward to the treat of an evening out with friends , which ended rushed and still hungry later in the evening.
Very lovely Staff, food, drink and atmosphere. I had a wonderful time and I look forward to my return.
The staff’s customer service was excellent, we had a new member of staff on her first shift along with another member helping her and both were incredible! Food was also lovely, highly recommend!
Table booked for 18:30 we were told to have a seat and they will call us when it’s free (we were 20 mins early). It gets to 6:45 and I ask about the table and I received an apology for forgetting us and the table nearest the door was cleaned and that’s all fine, I understand it was busy. We were celebrating a birthday and found out about the free birthday drink. Whilst waiting at the bar we were told that we have to have it with a meal, we confirmed we were dining and they said that’s fine we could have them now and they will tell the waiter/waitress to add 3 to the bill and honour the 4th with the code. They asked for the code and checked ID. All okay at this stage. When we are seated we were served by a really nice lady with short hair (her service was pretty much great throughout). Starters and mains ordered, around 45 mins from ordering to move onto mains. Unfortunately my main tasted and looked inside the triple stack burger that it had been sat waiting for a while. It was dry and tasted old. (The starters and other mains were really good though) and all previous visits were amazing. I told the waitress and she apologised and asked a manager to come over. I just explained the same as before and from experience the last burger I had here I rated top 3 burgers I’d had and this was probably bottom 3 (for a successful chain). The manager was the tall one, he apologised and said he won’t charge me for a burger I couldn’t eat. My friends finished the rest of their dinners and then we asked for the bill. 20 minutes later we were still waiting and asked again. The bill had the birthday drink and burger still on there (bad communication). The burger was removed but a second manager came over and condescendingly confirmed that we are lucky he removed the birthday drink for us even though the code only lasts an hour. We were unaware of this when we were asked to show it at the bar. If they confirmed to the waitress what they said they were going to do, this wouldn’t have happened. The smaller manager was at the table talking about this for about a minute and I just kept thinking if you are going to honour it, why are you going on about it for so long when someone is trying to enjoy their birthday. We said to the waitress who served us that we ordered at the bar and they said it is fine- the manger should have spoke to the bar staff and once confirmed they said this, the conversation with us would not be necessary. Anyway, the manager finally approves this and then we waited a further 10 mins for the card machine to be supplied. The waitress apologised again and offered a slice of takeaway cake for the birthday guest which was a nice touch. I’ve worked as a waiter for 8 years and myself and the party completely understood mistakes can happen and I know the food is good it was just a one off, but the way it was handled was not smooth or professional from my experience.
Disappointing that it took over 30 minutes after sitting down to receive 1 drink then at least another 5 minutes to receive the rest. A longish wait for starters, OK relativity busy but know where near as busy as August. Finish starters and plates not cleared then mains turn up. Waitress not very attentive at all. Food excellent service very poor
Overall a lovely meal.
Thank you for making my sons birthday extra special - great staff and service.
Great friendly service and food was its usual high, tasty standard. Appreciate the placement in terms of wheelchair access.
The server was amazing and nothing was to much trouble for her. Well done PAULINA
Great atmosphere and great service!
We can’t for a birthday celebration and I had requested a booth, as it was a special occasion, when booking. This was accommodated, the staff attentive without being overbearing. Food was great and everyone left full and happy. Thank you for making it a great evening and for singing to my niece 😊
Very helpful staff, always stay on top of cleaning and topping up drinks. make sure that you’re okay throughout you’re stay and in general are a very caring and cheery bunch of people.
Fantastic atmosphere, the staff were very friendly and happy to help and the food was amazing
Restaurant clean and tidy with a great atmosphere. Food well displayed and a good temperature on arrival. Service fab, knew when to leave us alone and when to attend. Just feel its a bit pricey for what some of it is and being told its extra for bbq sauce is not a good reflection on the prices.
Really good staff and food were good.