Supernova at the new Novotel New York Times Square offers timeless American comfort food served with an international twist. Be amazed by our panoramic view of Times Square while enjoying breakfast, lunch, dinner, as well as after-work cocktails on our beautiful outdoor terrace with a direct view of New York Times Square. The location makes it a good stop for a light lunch or dinner before the theater.
We also organize a very unique event for New Year’s Eve with a direct views of the Ball drop in Times Square.
More information at: www.supernovaballdrop.com
- Disabled Access
- Private Dining
- Free WiFi
- Families and Children Welcome
The menu takes its influence from the current food trends popularized by the food truck scene across America. We want to play with the idea of 'American comfort food', where classic dishes are designed to make you smile when you see them on the menu.
Fabulous restaurant and service excellent delicious food and luxurious surroundings
We were in town from FL for a 40th birthday. I made reservations online weeks in advance for 4 people on 12/7/19 after researching restaurants and reading the great reviews for this place. Reservations were at 7 and we got there at 7. I requested a window seat in my reservation. When we got there I was told the reservation was only for 2. I showed them my email confirmation which stated 4. They told me it would be a wait because they only had a table for 2 available. After waiting 50 minutes we decided to leave as were were starving.
My only criticism is that we arrived for a noon reservation and the staff was washing the floor and vacuuming so we weren’t seated until 12:15.
Did not give 5 stars as tomato soup was only luke warm
The staff were fabulous..food amazing and atmosphere perfect..thank you for making our visit perfect
Great atmosphere, great location. Will definitely be returning on our next visit to New York.
We booked for Thanksgiving dinner and when we went for dessert you had run out of pumpkin pie. So disappointing!
Had Thanksgiving dinner it was cold the potatoes were hard and cold. Nothing on the plate was warm. Very disappointed since I I was expecting a good Thanksgiving dinner away from home.
If I could give it zero stars I would. I made a reservation in advance to celebrate a friend's birthday and requested that we get front window view of Times Square given the fact that it was a special celebration and we were visiting NY for the weekend. When we were greeted, the waiter had no idea about our reservation, he did not ask my name or reason of reservation. He only asked if we were 4 in total and looked around and picked a random table for us. I expressed to him that we requested a table near the window and he looked at me with annoyance and responded with an attitude "that's near the window". I thought his answer was absolutely ridiculous and unprofessional. He then offered the table to another party and walked away with them. We stood there lost without help, until a lady asked if were ok. We explained the situation and they said they couldn't do anything about our table being taken. There was another table available and we asked if we could take it and they responded, "no, it is reserved". Long story short. We waited for our table for an hour, our server took forever to take our order, the appetizers were better than the entrees. Definitely, not worth paying for. The staff is very rude and unprofessional. About 30-40 mins after being seated, the table that was available was given to someone else, we could have been done dining by that time. It was a total mess. I DO NOT RECOMMEND IT. The only person who cared enough to help was Vanessa.
Buena cena en un ambiente muy agradable. Recomendable 100%.
Worst server (William) EVER - no menu knowledge, very rude and bad attitude, every time we asked for anything he told us he was too busy or acted very annoyed with us. We came from out of town to celebrate a birthday and were very disappointed, especially with how much we were spending there. Luckily the lovely hostess and manager turned it around and made our experience much better at the end, which was very appreciated. Great service from the hostess and manager, but the sever needs to step it up. Being “busy” is not an excuse for being awful - I’ve worked in the restaurant industry for years and this was my first time EVER complaining.
Service was excellent, very friendly and helpful. Great location and food and drink was good. Will come back.
Food was great. View was absolutely stunning. But the service is terrible. Got our pizza before we even got our drinks. Waited 20 mins just to order drinks. Only good parts is the food and atmosphere.
The restaurant was not crowded, however, the wait staff seem to be more intense in having personal conversations than being attentive to the restaurants guests. Our service was painfully slow however, the food was very good and the view was certainly exceptional
This place was amazing! Customer friendly.
Es war okay.
It was a perfect dinner with an amazing view!
Food was just OK.
Had a wonderful dinner before watching a broadway show. Our server Luis was fantastic!
The carpet was very dirty.
Ordinaire et clim glaciale
It’s a fabulous view and sexy atmosphere! I’d have to order more food in order to rate food higher as we ordered light. The food we got was good though.
What a gem! What a beautiful space. Please bring the menu up to par. I'd pay more for a nicer menu with that view. Impeccable service and beautiful space and view.
From the moment we walked in, we were greeted with a smile. Our waiter was very welcoming and took great care of us. It was my partners birthday, and he truly enjoyed every minute, even down to his birthday surprise cheesecake. We were right by the theatre so we were in and out in plenty of time. I would highly recommend this restaurant to anyone looking for a great place to eat, drink and enjoy the view.