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Supernova

226 West 52nd Street , New York, United States of America, 10019
Restaurant info
Opening Information

Supernova at the new Novotel New York Times Square offers timeless American comfort food served with an international twist. Be amazed by our panoramic view of Times Square while enjoying breakfast, lunch, dinner, as well as after-work cocktails on our beautiful outdoor terrace with a direct view of New York Times Square. The location makes it a good stop for a light lunch or dinner before the theater.
We also organize a very unique event for New Year’s Eve with a direct views of the Ball drop in Times Square.
More information at: www.supernovaballdrop.com

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Families and Children Welcome

About Supernova

The menu takes its influence from the current food trends popularized by the food truck scene across America. We want to play with the idea of 'American comfort food', where classic dishes are designed to make you smile when you see them on the menu.

Cuisine: American
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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18
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1 Star:
9
Visited On Sunday, 07 October 2018

Excellent service, fabulous view and very good food!

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Visited On Saturday, 06 October 2018

Excellent. Excellent. Yammi was stupendous in accommodating my party. The food was excellent. I can’t say enough. I will be sending a separate email for Yammi. She’s an asset to your company.

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Visited On Saturday, 29 September 2018

Views of Time Square were great. Food came out quickly and was good, not spectacular, but very good. Out particular waiter had no personality, simply came over to us and asked "what would you like". Prices not bad considering the location.

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Visited On Saturday, 22 September 2018

Poor attention.

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Visited On Monday, 24 September 2018

Great location, great views. The service was good and the food interesting. We had a fun little birthday party and were treated to a free dessert for the birthday boy.

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Visited On Friday, 21 September 2018

Great pork chop

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Visited On Saturday, 15 September 2018

Food was presented very nicely and was good quality, however menu was very basic and overpriced for what it was. The waiter was not very friendly and we felt like were bothering him by being there, I actually felt that I shouldn't have had to tip for the service we received.

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Visited On Thursday, 13 September 2018

Buena experiencia, todo fue bueno.

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Visited On Wednesday, 12 September 2018

Fantastic place couldn’t not fault it ! Couldn’t of celebrated our engagement any better ! Thank you guys

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Visited On Monday, 10 September 2018

Never again. Terrible experience. Waiter was terrible. We sat between 2 dirty tables for 10 minutes and no one cared. Took 15 minutes to get drinks ordered. We could’ve been seated closer to a window to have a view but those tables were dirty too. The food tasted like it came from a can. The mini grilled cheese with the soup was a joke. Nasty looking old cheese on a small piece of bread. Giving 1 star is too much. We were so disappointed we told the concierge at night and during the day to never send anyone there. The server was so rude to only bring us large bills corn hange to guarantee himself a larger tip. We travel often and both of us have many co workers that travel to New York City and we will tell them all to avoid your hotel and to avoid your restaurant at all costs. We agreed that every meal was a good experience except for yours. The concierge was thankful for our feedback and made a note to tell people to avoid supernova and send them to their locations.

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Visited On Sunday, 09 September 2018

Wonderful experience, wonderful food, wonderful views

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Visited On Wednesday, 29 August 2018

Amazing view, a bit noisy, in general a great atmosphere

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Visited On Friday, 24 August 2018

The food was great, wait staff was great. General Manager who sat us had 0 personality and did not seem happy to be there.

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Visited On Sunday, 19 August 2018

excellent service

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Visited On Thursday, 16 August 2018

The setting for a special occasion, as this was, is perfect. The view of the chaos of Times Square from the calm of the restaurant is wonderful, food and value were excellent and the staff friendly and helpful. Thanks to them all, we will remember it for ever

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Visited On Saturday, 11 August 2018

Food was very good and atmosphere was good. Person servicing us was not the most friendly. Did not seem happy or understanding when asked to remove cheese from the pizza. Towards the end of our meal he also placed our bill on the table whilst we were still eating dessert and hadn’t asked for the bill. It made us feel really uncomfortable and rushed to finish and leave. It was also my mother’s birthday and I had requested a small treat or surprise for her, I had also emailed about this and was told she would get a free dessert. She received nothing and no acknowledgement of my request or her birthday apart from the gentleman who seated us, noticed her 60th birthday badge, and said happy birthday. Overall, the food was good and the restaurant itself is decorated really well, with great views. But let down by the service.

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Visited On Friday, 20 July 2018

Great view of time squares, good ambience and drinks

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Visited On Tuesday, 17 July 2018

Too expensive for the horrible service. The waiter not only got our food wrong, he never even came back to check on us or offer to give us another drink. They were rude and not friendly at all. It's a shame for a nice hotel like that. I would not recommend this place to anyone unless they change their staff immediately.

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Visited On Friday, 13 July 2018

Amazing service! Had a fabulous evening!!

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Visited On Sunday, 01 July 2018

The place is majestic, the ambience is very nice, the area is top, but the service was AWFUL, is so sad that a place like this could be ruin by its employees. We arrive to the restaurant and I kindly asked the hostess Amanda Quezada to be seated on an empty table at the corner where I didnt see the sign reserved and explained that would be lovely to seat there since it was our last dinner she told me it was already reserved I told her that the sign of RSVP wasn't on the table, but she just walked us to the table she wanted, so I just relaxed and enjoy the ambience. So all the time we stayed there nobody seat in that table and some turists arrived later on, I heard they asked to be seated in that table and they did, so she lied to us cause the table was not reserved at all!!!! Maybe she was just not happy like even her face was like not enjoying her work like if you are going to be working with the public specially turists you better be nice and charismatic. Then the waiter arrived with the worst attitude ever a server could start serving a table, my husband asked him if he could removed the polenta on his plate since it has cheese and he is intolerant to casein...what a big deal for him! He treated us like if we never had gone to a Restaurant before, then I asked him if he could please call my kid's plate before us as a normal parent would do, but like he took it wrong or maybe he misunderstood and started treating me like if I was stupid saying like um I can't bring the food right now, cause they have to cook it first and he repeat that phrase twice in an arrogant way, until I just asked him if he really liked his job, cause I just couldn't believe his attitude so rude towards the people is going to pay for his service, I told him I was not a stupid and I clearly understand the food has to be cooked before servingit, but I just wanted that after ''obviously'' cooking my son's meal bring it to the table the fast as he could. Besides this two employees that shouldn't be working with the public maybe they could be working on the back but definitely not with the public, was amazing, the food, so exquisit, the drinks are so good. Sadly this happened to us in our last day on New York, I hope the managment will take care of this, since they are representing the hotel on top of that they have to be reminded to be nice, polite, respectful and don't be haughty with the clients, specially the waiter since he is living from the the tips not from the salary.

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Visited On Saturday, 30 June 2018

One of the best places to eat at in New York. The food was extremely good and the service was excellent.

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Visited On Wednesday, 27 June 2018

My waiter was very slowly and not come to my table. It took about 25 mins to get the bill even after he asked if we were ready for the bill. I had to get up and bring him my drinks to get refills. We were celebrating a birthday and I asked if they did anything. He did bring us over something which I appreciate it but he charged us for the dessert but then didn’t give us the option of what to choose.

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Visited On Sunday, 17 June 2018

Beautiful view of Times Square on the rooftop area. Bigger menu when you dine inside. But definitely worth the wait to go outside, have a beverage and enjoy the view!

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Visited On Monday, 18 June 2018

I brought my teenage granddaughters from Sweden to dinner at the Supernova. It was one of the highlights of our trip to NYC. I had been there once before when visiting NYC and loved it then too. Great view, quiet, good food and excellent service.

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Visited On Tuesday, 19 June 2018

I booked several weeks ahead for my wife’s 50th. We decided to stop by in the day to check out our table. The morning manager had no idea about our reservation. Instead she kindly offered to book us in and said she would try to get us a good table. Not her fault but not good enough. It also looked just like a generic chain hotel breakfast room and not a unique dining venue so by the time we got to the street lobby I asked them to cancel the booking that you had messed up. Unimpressed. We dined at Mama Mia on 44th St and had an authentic experience. Glad I didn’t leave it to Novotel to arrange such an important event.

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