Styx and Stone

Northwood Super Centre, 1 Radcliffe Road, Belfast, , Christchurch, New Zealand, 8051
Restaurant info
Opening Information

Open from 11am until late Mon-Fri
10am - late Saturday, 9.30am - late Sunday

Facilities
  • Disabled Access
  • Free Wi-Fi
  • Alfresco Dining
Menus

About Styx and Stone

Styx and Stone – as its name suggests our restaurant is famed for its Stone Grill dining and uses only authentic, quality ingredients that cunningly complement and enhance each other to ensure you have a memorable dining experience.

Cuisine: Gastro Pub
Dress Code: Smart Casual
Price point:
$ $ $ $ $

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138
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1
Visited On Sunday, 15 September 2019

Awesome service. Friendly staff ang great food variety.

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Visited On Thursday, 12 September 2019

A bit pricey for Pub food

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Visited On Sunday, 01 September 2019

Excellent service, food was delish and the atmosphere was great, definitely recommend!

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Visited On Sunday, 01 September 2019

Have used and recommended Styx & Stones a few times over the last 4 years.

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Visited On Saturday, 31 August 2019

DINING COMPLAINT. On Saturday the 29th September I organized an evening meal to celebrate 1 x Birthday and 2 x Father’s Day. We were a group of 6. Service and the meal were great. The problem started when we went to pay with an entertainment card. We asked that the credit be taken off, then the amount to be split 3 ways, we dine out often and have always had obliging staff doing so. However, this time the first young waiter said they could not do that, I said that we had just done this at Flax the last week, and spice paragon the week before. he turned around and another bully boy came over to sort me out, he was nasty, and would not accept the above and then pay the balance split into 3, he was so nasty that I mentioned that the above was the way that we always did it and his attitude was antagonistic , to which I said I would settle without the discount and never return again he immediately threw his arms up in the air and said that that would suit him and stormed away. Next minute a lady, obviously the manager was there, who said that the rules forbit the above, after pronged discussion, I made the decision that it was a stupid discussion and we would settle without the discount, she then asked me for the gold card, to which I said that was silly as she would not accept my above payment arrangement. We proposed from the bill of $240.00 deduct the $39.00, then divide the balance up by 3 which would equal $67.00 each pair. I did not think that was hard, it has taken me less than a minute to do. As mentioned above we have used the entertainment book and discounts numerous times over the years and always settled the bill as above. We then settled paying $80.00 each. The upshot of all this is this letter/email to Styx & Stones and the Entertainment book company just to make you aware of what is happening to your business, our group will never return to Styx & Stones. There are a large number of restaurants that can be chosen from, there are also a number closing down, now I understand why. I suggest all the employees should contact Mitre 10 and attend their training courses on customer service as their attitude is the customer pays their wages therefore attention to detail is imperative. I also consider it unwise to have a prolonged argument with a customer who has such a lovely meal Kind Regards Les Day 0274508254. WE ARE ALSO SUBMITTING THIS COMPLAINT DIRECT TO ENTERTAINMENT PUBLICATIONS

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Visited On Thursday, 29 August 2019

Booked the stone room. Worked well for our purposes.

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Visited On Saturday, 17 August 2019

Atmosphere, service & food was great, very friendly & helpful staff

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Visited On Saturday, 24 August 2019

We felt very rushed for the first part of our meal as we were informed our table was booked out at a certain time. When we offered to move at the time we were told the booking was for our server told us they had moved the next booking somewhere else then it felt like we were ignored as we had to request each time we wanted something eg desert menu or another drink

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Visited On Saturday, 24 August 2019

The lamb shanks were divine... will be back to have them again. Service was a big tick too. Thanks.

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Visited On Wednesday, 21 August 2019

Having had the stone grill cheaper one I felt that the salad left a lot to be desired. Lettuce leaves with a slight dressing left a lot to be desired.

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Visited On Sunday, 18 August 2019

Great food and service, the food came out really fast as well.,

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Visited On Saturday, 17 August 2019

Great to come back, service was good, the young lad on drinks/food was fantastic, till next time and what a great AB's game!!

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Visited On Friday, 16 August 2019

Great food but service for drinks slow

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Visited On Wednesday, 14 August 2019

Food was delicious with an excellent selection. Timely meals with excellent service.

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Visited On Sunday, 11 August 2019

Nice choice of seating in the booth up the top

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Visited On Saturday, 10 August 2019

Meals were great only was not happy about stone grill I think it had a we bit to much salt on the stone.the staff were fantastic they were all friendly

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Visited On Saturday, 10 August 2019

Staff are always pleasant and friendly.

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Visited On Saturday, 10 August 2019

Great selection of menu items especially for GF .

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Visited On Friday, 09 August 2019

We enjoy it so much we have 12 booked in for lunch today for our 50th wedding anniversary

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Visited On Friday, 02 August 2019

Great food and great choice.No room for dessert. Good fit out. Not too dark. Not too bright. Excellent service. We had a good night.

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Visited On Saturday, 03 August 2019

Was busy so service a little slow but good, food nice, but felt rushed out, told coffee machine being cleaned so told last chance if wanted coffee just before 9.30pm on a Saturday night and not even offered a dessert or dessert menu. Shame as had been quite full but then everyone felt rushed out.

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Visited On Friday, 12 July 2019

I was a little disappointed that the ribs had been taken off the menu as the are on the website meni and i was looking forward to them.

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Visited On Wednesday, 10 July 2019

A group of 8, we were attended to promptly. Everyone thoroughly enjoyed their meals and no-one had a grumble!! All thought it was a great meal and well worth the night out.

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Visited On Sunday, 07 July 2019

Booked early June for our 50th Wedding Anniversary celebration. Had family travel from Australia for this event. We were very disappointed when suddenly we couldn't converse with any of our group as there was some sort of entertainment provided by several groups of children. I am not against children showing their musical skills but feel you might have warned us at the time of booking that this event would be held. Speeches usually made at a celebration need to be heard and even though ours was only a small gathering it was impossible for those wishing to make a speech to do so. At no stage were we approached by your staff to explain what was going on although we believe one of our group did complain at the time and was asked 'well what do you expect me to do about it'. Sorry, but after having many, many lunches/dinners at your restaurant we won't be returned and would advise people making bookings for events like ours to check what other events are scheduled to be held at the same time.

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Visited On Saturday, 06 July 2019

Great venue to celebrate a birthday

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