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Spices Garden Restaurant

15 Ngô Quyền, Tràng Tiền, Hà Nội, Vietnam, 10000
Restaurant info
Opening Information

Open everyday for Breakfast Buffet, Lunch Buffet and A la Carte Dinner (except Saturdays)

Facilities
  • Disabled Access
  • Free Wi-Fi
  • Alfresco Dining

About Spices Garden Restaurant

The gourmet Vietnamese restaurant is inspired by the "Hanoi Street Food" concept where we bring Hanoi street food dishes directly to the table in a luxury setting. Dishes are expressly fresh and often prepared a la minute. Staple Hanoi dishes such as "pho" noodle soup, "bun cha" spicy barbecued pork, "cha ca" - fried fish, are all cooked to order in the traditional Vietnamese style.
On Saturday nights, enjoy the sumptuous BBQ buffet at the patio with various selections.

Cuisine: Vietnamese
Dress Code: Smart Casual
Price point:

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Diners Review
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18
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Visited On Friday, 12 April 2019

Everything was excellent however the Cha Ca was a disaster and it requires urgent attention. Cha ca characteristic is the fact it should be served hot and cooked on spot but the ones we received was cold and pre-cooked a big no for such amazing place and dinner. On the other hand, the spring rolls, the duck and the bun cha were absolutely amazing. Service was spot on and we highly appreciated the customization for the spring roll as our guest was intolerant to mushrooms. Would have been a sound 5/5 but the Cha ca needs urgently a fix.

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Visited On Thursday, 07 March 2019

Visited Spices Garden for dinner. I ordered a seafood platter while my friend had chicken rice with grill pork. Both were delicious. The service was excellent. Strongly recommended

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Restaurant Response

Dear Tung Nguyen, What a wonderful review! We appreciate your kind words toward our restaurant. It brings us a lot of pride and joy that your experience with us was enjoyable and satisfying. We hope to have the opportunity to welcome you again in the future. Kind regards, Linh Chi NGO Director of Quality and Guest Experience and Quality Sofitel Legend Metropole Hanoi

Responded On Monday, 01 April 2019
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Visited On Monday, 04 March 2019

As good as this restaurant is in terms of table service, food and atmosphere, unfortunately I had to make an official complaint to the Sofitel Hotel, which this restaurant is based in. My wife is a wheelchair user, and when I booked a table through Spice Gardens booking system, I mentioned this and we know they received it as they sat us in an accessible area with the chair already taken away. The major problem we had was NO ONE informed us the lift was out of order, and the waiting team AND Sofitel knew about this (they admitted so when we officially complained). To get to this restaurant, it's either up 10 steps from the pool side or 5 steps then 4 steps street side. I was told there was a lift by the concierge. So we got to the lift...and of course it wasn't working. Cue 7 men carrying my hugely embarrassed wife, with people by the bar standing, staring, watching, almost tipping her out of her chair! oh did I mention this restaurant is high end? This is not what we consider a disabled positive experience in one of Hanoi's fanciest restaurants. Now let me make this clear. My wife and I are ok with small independent inaccessible restaurants that make a reasonable living and clearly inform us of their buildings limitations. We hold high end restaurants set within one of the most expensive hotels in Vietnam to a greater standard, and keep in mind I informed them of my wife's needs, and this is what we got. It's not good enough and it hugely spoilt a perfectly pleasant restaurant experience with attentive waiting staff and excellent food. I'm afraid changes need to be made, and I was charged a lot of money for the privilege of educating the team. And yes we were carried back down the steps when we exited. And yes 2 days later the elevator still isn't fixed.

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Restaurant Response

Dear Mr. Owen Arnold, First of all, I would like to thank you for taking the time to bring your comments to our attention. I wish to extend our deepest apologies for the inconveniences you have experienced and the very unpleasant situation due to the elevator issue. We understand how frustrating this might have been. We are currently doing the utmost to prevent this incident from future occurrence. Further, our Duty Manager team has already met you at hotel on your return to apologize in person and take care of your stay. I hope that you will be willing to give us the opportunity to prove you that we are dedicated to providing our guests with the best quality of service. Kind regards, Linh Chi NGO Guest Experience and Quality Manager Sofitel Legend Metropole Hanoi

Responded On Monday, 01 April 2019
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Visited On Tuesday, 26 February 2019

Service was lovely and food was great. Especially the grilled pork and fresh prawn rolls!

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Visited On Saturday, 23 February 2019

Song et cheh excellent

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Visited On Sunday, 17 February 2019

Please make the deposit regulation more clear to avoice inconvenience in payment

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Visited On Thursday, 14 February 2019

Service was rather slow, food quality wasn’t up to value of money

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Visited On Wednesday, 06 February 2019

Excellent food and service. Very friendly and helpful staff even with the stress of a full restaurant during Tet!

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Visited On Monday, 04 February 2019

Food is not good enough as 5 star hotel.

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Visited On Friday, 21 December 2018

In general very good! Will return in the future!

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Visited On Wednesday, 12 December 2018

Our clients said the waitress who served our table was a bit rude as she asked to clear the dishes more than three times when there were still plenty of food on dishes. Our guests asked her to leave the dishes there as we need to finish all the food before the restaurant bring out the next courses. It seems everyone were in the hurry and they wanted clients to finish as soon as possible.

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Visited On Thursday, 25 October 2018

Overall pleasant and satisfying. Staff were highly competent and attentive.

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Visited On Thursday, 18 October 2018

Great service. Great seafood. Would recommend to friends and definitely return again.

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Visited On Monday, 15 October 2018

Got a special time with good food.

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Visited On Sunday, 29 July 2018

Good Vietnamese food, very special and good service.

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Visited On Friday, 06 July 2018

Great venue, fantastic staff and high-quality food! Menu could use a bit more variety, and is priced slightly higher than comparable restaurants, but the service was top notch and made for an overall very enjoyable experience.

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Visited On Thursday, 14 June 2018

I forgot to bring my accorplus membership card and the restaurant staff was very kind to help me to check it from the hotel system. Very good and attentive service. Food is really great too. I will definitely come back whenever I travel to hanoi.

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Visited On Friday, 08 June 2018

Lovely restaurant.

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Visited On Friday, 18 May 2018

Appetizers are very good. Maun course not really special. Over-rated. Service totally over the top - irritating. And als irritating that at 22:00 they already start cleaning. Ofter vietnamese restaurants in Hanoi similar or better quality; certainly taking into consideration price-quality. Disappointing. Mainly guests that think high price is good quality

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Visited On Thursday, 08 March 2018

Good quality and nice place

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Visited On Wednesday, 14 February 2018

Thumbs up for king prawns. Decent environment and great service.

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Visited On Thursday, 25 January 2018

Here is a wonderful way to taste the various dishes of Vietnam. The choices are overwhelming and all were yummy!

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Visited On Friday, 12 January 2018

Lovely stylish hotel with personal service

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Visited On Thursday, 07 December 2017

Excellent service, good food, pleasant setting

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Visited On Thursday, 07 December 2017

Flamed banana is a must :)

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