Spices Garden Restaurant

15 Ngô Quyền, Tràng Tiền, Hà Nội, Vietnam, 10000
Restaurant info
Opening Information

Open everyday for Breakfast Buffet, Lunch Buffet and A la Carte Dinner (except Saturdays)

Facilities
  • Disabled Access
  • Free Wi-Fi
  • Alfresco Dining

About Spices Garden Restaurant

The gourmet Vietnamese restaurant is inspired by the "Hanoi Street Food" concept where we bring Hanoi street food dishes directly to the table in a luxury setting. Dishes are expressly fresh and often prepared a la minute. Staple Hanoi dishes such as "pho" noodle soup, "bun cha" spicy barbecued pork, "cha ca" - fried fish, are all cooked to order in the traditional Vietnamese style.
On Saturday nights, enjoy the sumptuous BBQ buffet at the patio with various selections.

Cuisine: Vietnamese
Dress Code: Smart Casual
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Visited On Wednesday, 30 October 2019

The service was terrible and very disappointing for a restaurant inside a 5-star hotel. The staff was condescending, rude and did not pay close attention to mention of a gluten food allergy for someone in the group, who ended up getting very sick from the food. There were multiple people serving our table and it seemed like no communication between the different servers that were helping us, everyone seemed very confused, this was very frustrating. This was the worst restaurant service I’ve had in my seven days staying in Hanoi.

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Visited On Thursday, 03 October 2019

The hotel with its history is worth seeing. French colonial and luxury building well maintained. The restaurant service is caring and without fault. The food was delicious and very repleting with traditional vietnamese cuisine and seafood, though the price difference for a few plates could be arguable with some less expensive but almost as good smaller restaurants of Hanoi, a great culinary city. However everything was fresh and impeccable, and the ingredients of first choice. My wife and I appreciated the attention on our anniversary cake suprise. Definitely recommandable and worth to go at least once. You should take the budget into account but if you are prepared, you should spent a lovely evening there.

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Visited On Saturday, 21 September 2019

Everything was perfect! We had a great time. I really recommend this restaurant for everyone.

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Visited On Wednesday, 11 September 2019

The meal was well presented. The fresh spring rolls were excellent The service was reasonable without being up to international standards.

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Visited On Wednesday, 28 August 2019

We had a lovely evening. The food was delicious and the staff were excellent hosts. Their recommendations were a great help. Really nice menu with a wide variety of traditional dishes. Loved the creativity. Ok wine list, but if I were the sommelier I would reduce the amount of choice and focus more on the quality of choice. Would also suggest to work on the restaurant decor. It feels a bit impersonal, too much “hotel restaurant” feel.. The name of the restaurant can lend a lot of creativity for it.

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Visited On Tuesday, 13 August 2019

Dégustation menu was not a dégustation menu, the food was not fine. This is not gastronomy

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Visited On Wednesday, 14 August 2019

The restaurant is belonging to the hotel and blends well into this charming hotel. The food was very good and the service was flawless. In the background, a traditional Vietnamese music player was toning the atmosphere peacefully. All was coming into a perfect storm of relaxation and refined dining. The temperature was a bit too cold.

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Visited On Thursday, 08 August 2019

Food and ambiance is great. The staff is friendly and helpful.

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Visited On Thursday, 06 June 2019

Second time to be here. The food was perfect as before. We had the Spices Garden Hanoi tasting tray, Bun cha nem with 'barbecued' pork and Nha Trang king prawns. We like particularly the grilled marinated pork - juicy and tasty. The prawns were beautifully done infused with a fresh taste of coconuts. The food here is one of the best in Hanoi.

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Visited On Tuesday, 09 April 2019

Thanks!

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Visited On Monday, 22 April 2019

Magnifique endroit, diner excellent et service de qualité

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Visited On Friday, 12 April 2019

Everything was excellent however the Cha Ca was a disaster and it requires urgent attention. Cha ca characteristic is the fact it should be served hot and cooked on spot but the ones we received was cold and pre-cooked a big no for such amazing place and dinner. On the other hand, the spring rolls, the duck and the bun cha were absolutely amazing. Service was spot on and we highly appreciated the customization for the spring roll as our guest was intolerant to mushrooms. Would have been a sound 5/5 but the Cha ca needs urgently a fix.

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Visited On Thursday, 07 March 2019

Visited Spices Garden for dinner. I ordered a seafood platter while my friend had chicken rice with grill pork. Both were delicious. The service was excellent. Strongly recommended

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Restaurant Response

Dear Tung Nguyen, What a wonderful review! We appreciate your kind words toward our restaurant. It brings us a lot of pride and joy that your experience with us was enjoyable and satisfying. We hope to have the opportunity to welcome you again in the future. Kind regards, Linh Chi NGO Director of Quality and Guest Experience and Quality Sofitel Legend Metropole Hanoi

Responded On Monday, 01 April 2019
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Visited On Monday, 04 March 2019

As good as this restaurant is in terms of table service, food and atmosphere, unfortunately I had to make an official complaint to the Sofitel Hotel, which this restaurant is based in. My wife is a wheelchair user, and when I booked a table through Spice Gardens booking system, I mentioned this and we know they received it as they sat us in an accessible area with the chair already taken away. The major problem we had was NO ONE informed us the lift was out of order, and the waiting team AND Sofitel knew about this (they admitted so when we officially complained). To get to this restaurant, it's either up 10 steps from the pool side or 5 steps then 4 steps street side. I was told there was a lift by the concierge. So we got to the lift...and of course it wasn't working. Cue 7 men carrying my hugely embarrassed wife, with people by the bar standing, staring, watching, almost tipping her out of her chair! oh did I mention this restaurant is high end? This is not what we consider a disabled positive experience in one of Hanoi's fanciest restaurants. Now let me make this clear. My wife and I are ok with small independent inaccessible restaurants that make a reasonable living and clearly inform us of their buildings limitations. We hold high end restaurants set within one of the most expensive hotels in Vietnam to a greater standard, and keep in mind I informed them of my wife's needs, and this is what we got. It's not good enough and it hugely spoilt a perfectly pleasant restaurant experience with attentive waiting staff and excellent food. I'm afraid changes need to be made, and I was charged a lot of money for the privilege of educating the team. And yes we were carried back down the steps when we exited. And yes 2 days later the elevator still isn't fixed.

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Restaurant Response

Dear Mr. Owen Arnold, First of all, I would like to thank you for taking the time to bring your comments to our attention. I wish to extend our deepest apologies for the inconveniences you have experienced and the very unpleasant situation due to the elevator issue. We understand how frustrating this might have been. We are currently doing the utmost to prevent this incident from future occurrence. Further, our Duty Manager team has already met you at hotel on your return to apologize in person and take care of your stay. I hope that you will be willing to give us the opportunity to prove you that we are dedicated to providing our guests with the best quality of service. Kind regards, Linh Chi NGO Guest Experience and Quality Manager Sofitel Legend Metropole Hanoi

Responded On Monday, 01 April 2019
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Visited On Tuesday, 26 February 2019

Service was lovely and food was great. Especially the grilled pork and fresh prawn rolls!

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Visited On Saturday, 23 February 2019

Song et cheh excellent

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Visited On Sunday, 17 February 2019

Please make the deposit regulation more clear to avoice inconvenience in payment

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Visited On Thursday, 14 February 2019

Service was rather slow, food quality wasn’t up to value of money

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Visited On Wednesday, 06 February 2019

Excellent food and service. Very friendly and helpful staff even with the stress of a full restaurant during Tet!

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Visited On Monday, 04 February 2019

Food is not good enough as 5 star hotel.

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Visited On Friday, 21 December 2018

In general very good! Will return in the future!

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Visited On Wednesday, 12 December 2018

Our clients said the waitress who served our table was a bit rude as she asked to clear the dishes more than three times when there were still plenty of food on dishes. Our guests asked her to leave the dishes there as we need to finish all the food before the restaurant bring out the next courses. It seems everyone were in the hurry and they wanted clients to finish as soon as possible.

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Visited On Thursday, 25 October 2018

Overall pleasant and satisfying. Staff were highly competent and attentive.

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Visited On Thursday, 18 October 2018

Great service. Great seafood. Would recommend to friends and definitely return again.

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Visited On Monday, 15 October 2018

Got a special time with good food.

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