Open from 4.00pm Monday to Sunday
- Disabled Access
- Free Wi-Fi
- Alfresco Dining
- Great Service
About Snug Lounge
Japanese inspired cocktail lounge. All weather tropical courtyard
In the heart of the West End Precinct.
Please note 18+ unless attending with parent or legal guardian
Delicious tastes and a good variety available. It's fun to share this type of meal. Plenty of fresh tasty vegetables too. Even though we were replete, we had to share some dessert - lovely Japanese twists on these. The Oatmeal Milk custard very yummy as were the Banana Spring rolls.
Great food, friendly staff . Fabulous night out
Outstanding all round, can’t fault anything, the service, food and atmosphere is wonderful
Great delicious food as always and friendly service
We had a great time! The only downside was the incredibly spicy ‘Bang Bang Chicken’ and the kitchen had run out of rice... otherwise amazing!!
Thanks Kate for your feedback. We have noted the two food comments and will review with our team at our weekly meeting
We were a large group of 14 we had seven tabs going to make things easier at the end, our waitress Sam was amazing even remembering our tab numbers!!!!
thanks for the great feedback and have passed your comment onto Sam
My only criticism would be the lack of follow up service. Initial service was great, seating and taking first food and drink orders....no problem at all. After the first orders were taken however, it seemed like we were forgotten about and had to flag the wait staff down to order more drinks or food. Everything else was superb and will be coming back for sure
thanks Nick for your feedback and we will certainly be raising it with the team at our weekly meeting. We have a order of service to ensure that exact experience doesn't happen Once again, thanks for that feedback
Delicious food, we tried 8 plates between three of us and we loved them all. Definitely will visit again on a future New Plymouth trip.
Great food & cocktails. Service 10/10
Absolutely loved the food and the atmosphere. Will be back!
Not often you can enjoy friends company being served by your two daughters.... lovely crew....food as reliably good as ever.
We booked this Snug Lounge for our work Xmas function and I found the experience from start to finish very professional and friendly. From my initial emails which were always answered immediately, through to reminders from your staff closer to the day and then the dinner on the night, everything went smoothly. The feedback from our employees and their families was all good. The food was lovely, everyone enjoyed it, and there was enough for everyone to feel full. Also the service was great and we didn't have to wait for anything. Would definitely recommend. Thanks!
Delicious food, cool atmosphere & friendly staff! Overall pretty fantastic. Thank you!
Thank you to our server Jaz - top notch, personable service. Our group really enjoyed the evening.
Great food and service.
We enjoyed fantastic food, drinks and service, but unfortunately was a tad too noisy for us to enjoy each other's company and conversation without having to shout at each other. Difficult to counteract this with the current layout of the building though.
Great venue with a lovely atmosphere, food and service. Love the covered courtyard.
Wonderful atmosphere, great food and drinks. Would highly recommend :)
Love this place
Awesome place to eat a meal. Consistently good food and drinks!
The service was very friendly and efficient on a busy night. As usual, the food was really delicious and very much enjoyed by everyone! Kia Ora.
Natahn was our waiter and he is amazing at his job. He is friendly, funny and very professional. Natahn made our night and we will be back.
Had a fantastic night perfect for our group function amazing staff and service all night .