Saxon + Parole

21 Queen Street, Commercial Bay, Auckland CBD, Auckland , New Zealand, 1010
Restaurant info
Opening Information

Monday to Friday 11am - Late

Saturday to Sunday 10am - Late

Facilities
  • Disabled Access
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About Saxon + Parole

Saxon + Parole from New York's Bowery District via Moscow is one of the impressive new restaurants to open in Commercial Bay.

Renowned for its “Grilled Meats & Aquatic Delights” and its revered cocktail programme, Saxon + Parole are here to tantalise Auckland diners with the very best American restaurant food and drink.

Cuisine: New York Grill
Dress Code: Smart Casual
Price point:
$ $ $ $ $

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Visited On Thursday, 05 November 2020

Everything, especially food was okay, except for customer service. The lady who at the reception seemed very upset, because she never smiled as it was like a robot. Also, when I paid for a bill, I had to pay all together even though I split the bill with my friends. I feel like the guy who looks like a manager forced us to pay quickly and there was no customer to wait for paying behind us. Worst customer service at this NEW AND FANCY Restaurant. I won’t definitely recommend to my friends or colleagues.

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Visited On Thursday, 05 November 2020

Our waitress was obviously very inexperienced, wasn’t able to answer any questions about the menu, dropped cutlery, took half our plates away. A shame, would have expected more training before service. Our food was also cold, never a good experience. Could have been great but was far from it.

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Visited On Wednesday, 04 November 2020

Service was a let down. You can find good food anywhere in Auckland so the service is really important for us and it wasn't up to standard.

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Visited On Monday, 02 November 2020

Seafood at it’s best. Service great 🤗

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Visited On Monday, 02 November 2020

Amazing food and service.

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Visited On Monday, 02 November 2020

Ambience is great, service is up to standard, food portion is a bit small

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Visited On Wednesday, 28 October 2020

amazing experience, friendly staff and great food and drinks.

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Visited On Friday, 30 October 2020

Amazing! Can’t recommend it highly enough in all aspects!

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Visited On Thursday, 29 October 2020

Beautiful location, meal and service excellent

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Visited On Thursday, 29 October 2020

Great service... the waitress new the food and was able to make recommendations. Delicious Cocktails

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Visited On Tuesday, 27 October 2020

Our waitress Jess was amazing and served us so well. Our food was pretty good. The only thing lacking was the woman at reception. We specifically told her we had booked for a surprise birthday dinner for our friend which she then told the birthday girl when she arrived “your friends are over there” and ruined the surprise. It was disappointing as we had planned this and did everything in our power to have a successful surprise. There was no apology and she even was talking with her own friends and laughing while she said it during working. Pretty disappointed at that fact and it did ruin part of the night. It’s a shame...

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Visited On Sunday, 25 October 2020

Delicious food and cocktails. Great service and atmosphere. Fantastic view! We will definitely return.

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Visited On Saturday, 24 October 2020

Really enjoyed our meal. Great service, fun wait staff and such a lovely restaurant, we will definitely be back

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Visited On Sunday, 25 October 2020

Great dining experience. Super friendly staff and very accommodating. Definitely planning our next outing 🙂

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Visited On Sunday, 25 October 2020

Great Service. Love that you can make your own cocktails. Desserts are a bit American for me but that's okay.....

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Visited On Saturday, 24 October 2020

Delicious food and amazing atmosphere

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Visited On Saturday, 24 October 2020

Such good value for money. Very affordable given it's a premium restaurant. Food is delicious and comes out quick and the waters are just so lovely. Had a great date night :)

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Visited On Saturday, 24 October 2020

The food was delicious and our waiter was very friendly and knowledgeable

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Visited On Friday, 23 October 2020

Our waitress was amazing. Polite, efficient, professional and overall friendly. Its what we expected and got. The food was outstanding from the presentation to the taste. We dont eat oysters, but ordered them and now we love them (DOH)!! (just another thing to add to our palette). Thank you, we will be coming again. T and M xx

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Visited On Friday, 23 October 2020

Our server was incredible, food was amazing. Very impressed. Would definitely recommend Saxon and Parole to others.

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Visited On Thursday, 22 October 2020

Had a lovely night at Saxon & Parole. Beautiful food, which I couldn't fault and extremely good service! Can't wait to go back!!!

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Visited On Thursday, 22 October 2020

Nice but room for improvement. Double charged for the bill in front of my staff and clients plus tried to keep the tip... So a few admin errors to an otherwise great experience.

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Visited On Wednesday, 21 October 2020

Amazing service, amazing food!

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Visited On Wednesday, 21 October 2020

The food was delicious however the service was shocking. Very very slow for a Wednesday night when the restaurant was half empty. We got in the restaurant at 6:15pm and still didn’t have our main course by 8pm (even though they had requested to have the table back by 8:30pm). Our original waitress was lovely however we then started to be served by a guy (assuming manager as wasn’t in uniform) he half heartedly apologised that our food was taking so long at first, after waiting another 10/15 minutes we enquired where our food was and he was so rude and confrontational- never known anything like it. To be honest it has put us all off returning and I wouldn’t recommend, for a restaurant that charges those prices I would expect much better service.

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Visited On Tuesday, 20 October 2020

Food was good except for overdone bread from the soup we ordered, service was excellent with our table server advicing us on what's on offer, place was clean and staff were friendly. The beer also tasted great and was chilled.

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