Monday to Friday 11am - Late
Saturday to Sunday 10am - Late
- Disabled Access
About Saxon + Parole
Saxon + Parole from New York's Bowery District via Moscow is one of the impressive new restaurants to open in Commercial Bay.
Renowned for its “Grilled Meats & Aquatic Delights” and its revered cocktail programme, Saxon + Parole are here to tantalise Auckland diners with the very best American restaurant food and drink.
Everything, especially food was okay, except for customer service. The lady who at the reception seemed very upset, because she never smiled as it was like a robot. Also, when I paid for a bill, I had to pay all together even though I split the bill with my friends. I feel like the guy who looks like a manager forced us to pay quickly and there was no customer to wait for paying behind us. Worst customer service at this NEW AND FANCY Restaurant. I won’t definitely recommend to my friends or colleagues.
Our waitress was obviously very inexperienced, wasn’t able to answer any questions about the menu, dropped cutlery, took half our plates away. A shame, would have expected more training before service. Our food was also cold, never a good experience. Could have been great but was far from it.
Service was a let down. You can find good food anywhere in Auckland so the service is really important for us and it wasn't up to standard.
Seafood at it’s best. Service great 🤗
Amazing food and service.
Ambience is great, service is up to standard, food portion is a bit small
amazing experience, friendly staff and great food and drinks.
Amazing! Can’t recommend it highly enough in all aspects!
Beautiful location, meal and service excellent
Great service... the waitress new the food and was able to make recommendations. Delicious Cocktails
Our waitress Jess was amazing and served us so well. Our food was pretty good. The only thing lacking was the woman at reception. We specifically told her we had booked for a surprise birthday dinner for our friend which she then told the birthday girl when she arrived “your friends are over there” and ruined the surprise. It was disappointing as we had planned this and did everything in our power to have a successful surprise. There was no apology and she even was talking with her own friends and laughing while she said it during working. Pretty disappointed at that fact and it did ruin part of the night. It’s a shame...
Delicious food and cocktails. Great service and atmosphere. Fantastic view! We will definitely return.
Really enjoyed our meal. Great service, fun wait staff and such a lovely restaurant, we will definitely be back
Great dining experience. Super friendly staff and very accommodating. Definitely planning our next outing 🙂
Great Service. Love that you can make your own cocktails. Desserts are a bit American for me but that's okay.....
Delicious food and amazing atmosphere
Such good value for money. Very affordable given it's a premium restaurant. Food is delicious and comes out quick and the waters are just so lovely. Had a great date night :)
The food was delicious and our waiter was very friendly and knowledgeable
Our waitress was amazing. Polite, efficient, professional and overall friendly. Its what we expected and got. The food was outstanding from the presentation to the taste. We dont eat oysters, but ordered them and now we love them (DOH)!! (just another thing to add to our palette). Thank you, we will be coming again. T and M xx
Our server was incredible, food was amazing. Very impressed. Would definitely recommend Saxon and Parole to others.
Had a lovely night at Saxon & Parole. Beautiful food, which I couldn't fault and extremely good service! Can't wait to go back!!!
Nice but room for improvement. Double charged for the bill in front of my staff and clients plus tried to keep the tip... So a few admin errors to an otherwise great experience.
Amazing service, amazing food!
The food was delicious however the service was shocking. Very very slow for a Wednesday night when the restaurant was half empty. We got in the restaurant at 6:15pm and still didn’t have our main course by 8pm (even though they had requested to have the table back by 8:30pm). Our original waitress was lovely however we then started to be served by a guy (assuming manager as wasn’t in uniform) he half heartedly apologised that our food was taking so long at first, after waiting another 10/15 minutes we enquired where our food was and he was so rude and confrontational- never known anything like it. To be honest it has put us all off returning and I wouldn’t recommend, for a restaurant that charges those prices I would expect much better service.
Food was good except for overdone bread from the soup we ordered, service was excellent with our table server advicing us on what's on offer, place was clean and staff were friendly. The beer also tasted great and was chilled.