Samuel Jones

37 Commercial Road, Exeter, United Kingdom, Ex2 4AE
Restaurant info
Opening Information

Breakfast Monday to Sunday 9.00 -11.00
Restaurant Monday to Friday 12.00 - 21.30
Saturday 12.00 - 22.00
Sunday 12.00 - 21.00

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About Samuel Jones

Samuel Jones serves quality craft beers and delicious smokehouse-style food. Smoked and cured in-house and cooked on chargrills and barbecue ovens our imaginative, tasty dishes fit perfectly with our contemporary, stylish and fun warehouse surroundings.

Cuisine: Smokehouse
Dress Code: Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
115
4 Stars:
48
3 Stars:
15
2 Stars:
11
1 Star:
5
Visited On Monday, 16 September 2019

Maggie looked after us excellently, especially as two of our party were delayed by work shifts. Thank you Maggie.

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Visited On Saturday, 14 September 2019

Lovely food, fantastic riverside location and friendly staff

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Visited On Saturday, 07 September 2019

Great and friendly bar with fantastic food!

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Visited On Saturday, 31 August 2019

Second time that we have visited. Both times the dining experience was faultless, food and service brilliant. Our waitress gave perfect service. Loved it. Fantastic team producing a slick operation. Well done guys.

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Visited On Thursday, 29 August 2019

We left after starters because other inconsiderate customers had badly behaved dogs. The management should reserve the right to ask dogs that are irritating other guests to leave; instead after we complained it was suggested that our party should move outside to the cold. I feel this was most inconsiderate.

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Visited On Monday, 26 August 2019

I have eaten at Samual Jones in Exeter previously and had a good experience . I booked to celebrate my daughters GCSE results and also we had friends visiting from London . However unfortunately we had an appalling service from the restaurant . The table I requested wasn’t ready despite very few diners , the waitress had a attitude that wasn’t conducive , and prepared the requested table whilst moaning . She gave us a menu and stated there was no crab or steak or Haloumi which was disappointing . However we started to place our order and everything we requested she tutted and said “ haven’t got that “ when I asked her what they did have she replied “ not a lot “ . I was amazed at her attitude and response , she said “ didn’t I know it was a bank holiday “ to which I replied I did but I still expected to be fed at a restaurant. I had asked why no one had contacted me about this prior to our arrival to alert us . I had phoned 1 hour before we arrived to discuss our booking but no one said there would be a very very limited menu .I asked to speak with the manager, after 15 mins of waiting no manager appeared . We had hungry children with us and left the restaurant. The waitress had never gone to get a manager as my daughter was watching her instead she to and had a chat with colleagues. I stated that we were leaving to which I didn’t get an apology or offer if a discount next time . I am totally appalled that our evening was ruined by your restaurant and would be very unlikely to eat there or recommend it . I am a NHS employee and if we offered this level of service there would be outrage. I hope this can be addressed and I look forward to hearing from you . I hope the manager at Samual Jones Exeter can be informed .

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Visited On Tuesday, 27 August 2019

Thank you for a lovely evening all mains were great lovely fresh food. Staff friendly and our food all came out together A few people have never been before and are looking to go again . I did not know our waiters name but he was friendly helpful and attentive Thank you once again.

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Visited On Saturday, 24 August 2019

Would not return. Brisket was dry. What reads on the menu isn’t what you get. Service was very very slow.

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Visited On Friday, 23 August 2019

.

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Visited On Thursday, 22 August 2019

We had a lovely evening..our waitress was very good. The food was lovely.

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Visited On Tuesday, 20 August 2019

Excellent midweek night diner.

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Visited On Friday, 16 August 2019

Main courses were lovely but puddings were disappointing. Way too sweet & the pecan slice too rich & very nutty!

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Visited On Thursday, 15 August 2019

Good dinner at Samual Jones

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Visited On Saturday, 10 August 2019

None

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Visited On Wednesday, 07 August 2019

Ordered two buttermilk chicken burgers. One obviously didn't get put on the order. When the rest of the food arrived, we asked them where it was. It appears that they forgot to place it on order again, as we had to ask again. Initially, they then charged us, until we complained. This burger was for a friend of ours who had to catch a train fairly quickly after the meal, which didn't help. When we did have the food, it was extremely tasty and a decent amount for the price. It seems like more of an evening place rather than a lunch place, as it was a fairly weird and dead atmosphere.

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Visited On Tuesday, 06 August 2019

We were particularly happy to meet up at Samuel Jones' where the restaurant manager kindly found us a quiet table and turned down the background music, as I have hearing problems. Polly looked after us perfectly.

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Visited On Friday, 02 August 2019

My' juicy pulled pork' hadn't been thoroughly heated - had cold spots! Seasoned fried weren't seasoned.

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Visited On Thursday, 01 August 2019

Friendly waitress and good food.

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Visited On Saturday, 27 July 2019

Friendly staff and our dog was made welcome too which was a bonus. We all enjoyed our breakfasts. Thank you.

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Visited On Saturday, 20 July 2019

Food was a bit cold and the platter very pricey with not a lot of flavour.

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Visited On Sunday, 21 July 2019

Been there twice and on both occasions excellent food, service and value for money. Staff very friendly and efficient.

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Visited On Saturday, 20 July 2019

The waiter was excellent very attentive

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Visited On Saturday, 20 July 2019

Very slow to get our meals.

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Visited On Tuesday, 16 July 2019

Great location. Friendly and attentive staff. Good range of food (perhaps more vegetarian options) and beers. Good value for money.

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Visited On Sunday, 14 July 2019

Nice place to eat and drink by the Quayside

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