Richmond Tearooms

Richmond Tearooms, 46 Sackville Street, Manchester, United Kingdom, M13WF
Restaurant info
Opening Information

Monday - Thursday 10:00 - 20:00
Friday - 10:00 - 21:00
Saturday 9:30 - 21:00
Sunday 9:30 - 20:00

Please note that bookings are only taken for parties of 4+. All smaller groups are seated on a walk-in basis. We only book a percentage of the tea rooms out to leave room for people who want to visit on the day. Tables are allocated for 2 hours.

Pre-Authorisation: Your credit/debit card details will be stored on our system and in the result of a no-show, a cancellation, or not informing us of any changes to your booking within 24 hours before your reservation, your card will be charged at the rate of £5 per person Cancellation policy: You must notify us of a cancellation or any changes at least 24 hours prior to your booking or your card will be charged £5 per person.

Facilities
  • Private Dining
  • Free WiFi
  • Families and Children Welcome
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available
  • Event Space
  • Dietary Needs Catered For
  • Buffets, Business Meetings, Functions catered for
  • Bar
  • Gay
  • Children's Menu available
  • Business Lunch
  • No Disabled Access

About Richmond Tearooms

Please note:
1. We only take bookings of 4+, tables of 2 and 3 are seated on a walk-in basis.
2. We regret to inform you that Richmond Tearooms currently has limited accessibility. More information regarding this can be found via our website.
3. We operate a pre-authorisation process which means that instead of taking deposits, your card details will be held and only ever charged in the event of a no-show or cancellation with under 24hrs notice. Please see our terms and conditions.

Our Mission Statement:
Inspired by the desire to enjoy an exquisite afternoon tea in the heart of Manchester, our warm and friendly team at Richmond Tearooms await every customer with open arms.

Our award winning ‘Alice in Wonderland’ themed dining experience is complemented with freshly prepared sandwiches, cakes and treats – all individually made in house with flavours and fillings hand picked by our team of Chefs. Team your meal with one of our traditional or exotic loose leaf and speciality teas.

Whether you’re celebrating a special occasion or just enjoying a last minute afternoon out, our mission is to create an experience you’ll remember for years to come.

We're open daily and waiting to welcome you into Wonderland.

Cuisine: Afternoon Tea, Cafe, Child Friendly, Contemporary, Dessert, High Tea, Tearoom, Vegan Friendly, Vegetarian Friendly, Romantic, Salads, Vegan, Vegetarian, British, Brunch, Cocktails, Locally Sourced
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
1358
4 Stars:
321
3 Stars:
117
2 Stars:
56
1 Star:
14
Visited On Saturday, 09 November 2019

I made a booking for 13 people and we all had a very enjoyable time and will be booking again soon. The only thing we would say was we had to order our food choices a few days prior to our booking date and we still had to wait 40 minutes for the food to arrive after we had taken our seats, we only have the table for 2 hours so we thought that was maybe that could be worked on by the team at the Tea rooms but overall we all had a lovely time. Thank you

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 10 November 2019

Beautiful setting, delicious food and the service was very good. My friends and I thoroughly enjoyed our visit.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 09 November 2019

A truly lovely afternoon, the food was spot on and the service friendly and efficient. Made my mums 60th birthday surprise really special. Thank you

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 09 November 2019

Tables too small. Slow to take orders

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 09 November 2019

Great time as always!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 09 November 2019

Stunning atmosphere, fantastic food. Absolutely amazing staff

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 08 November 2019

Went for friends birthday, everything perfect, Food service, atmosphere.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 03 November 2019

Love this venue. A lot more spacious now it’s located. Great staff.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 02 November 2019

Fantastic meal, staff were extremely helpful, polite and friendly. Food very good value, couldn't eat it all and took some home in a box. Will definitely visit again

Reviewed On
Restaurant Response

Thank you for the wonderful review!

Responded On Tuesday, 05 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 03 November 2019

Had a great time at Richmond Tearooms catching up with friends I haven’t seen in a while. The new venue is gorgeous, food was lovely and good value for money. They even split our bill between person- it was so much easier than normal. Our waitress was really friendly and always on hand. Loved it!!

Reviewed On
Restaurant Response

So glad you enjoyed your visit to us! Thank you!

Responded On Tuesday, 05 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 03 November 2019

Absolutely beautiful place, cant recommend this place enough

Reviewed On
Restaurant Response

Thank you so much!

Responded On Tuesday, 05 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 02 November 2019

My Aunt used the toilets. She was mortified to find there was no toilet roll and wee all over the seat so was wet from sitting down. It was also bad too see that the toilets hadn’t been checked since the 27th of October.

Reviewed On
Restaurant Response

I am so sorry that your aunt had to deal with this! This is not what we want to hear at all, and I can assure you it's not just been passed on to management but passed on to individual staff members the importance of toilet checks and cleaning. Our sincerest apologies!

Responded On Tuesday, 05 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 29 October 2019

My mum and my two boys aged 4 & 7 throughly enjoyed the experience. I just felt as though I was constantly asking for service. The tea pot was leaking it finally got replaced , my 4 year old decided he wanted a cup of tea- asked for a fresh cup, the milk and tea ran out etc. The service was not bad, it would have helped if she just checked. We will definitely return keep up the great work Thankyou

Reviewed On
Restaurant Response

We’re sorry to hear you were disappointed with your recent visit to us. We’d like to thank you for your honest opinion as we value all customer feedback and strive to constantly improve. If you would like to give further feedback, please email us at [email protected]

Responded On Tuesday, 05 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 02 November 2019

I have had the pleasure to eat several times at the Richmond Tea Rooms, and it's always a pleasure to stay there. It's a perfect place for a date or a gathering of friends. The food is delicious (these sweet potatoes fries!!!), the portions are generous, and the cakes are just scrumptious (ah, the Boston Cream cake!!!). I can only highly recommend this place!

Reviewed On
Restaurant Response

Thank you so much for the amazing review! And thank you for always coming back to visit us!

Responded On Tuesday, 05 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 02 November 2019

Absolutely loved it! Many thanks to Adele our waitress x

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 02 November 2019

Not sure I like leaving card details for a booking

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 02 November 2019

Very disappointed with the Enchsnted forest. The service and atmosphere is much better on the ground floor

Reviewed On
Restaurant Response

We’re sorry to hear you were disappointed with your recent visit to us. We’d like to thank you for your honest opinion as we value all customer feedback and strive to constantly improve. Unfortunately, we have very little control over the tables allocated, as the booking system we use prioritises on group size, and gives you the best available table at the time of booking. If you wish to give further feedback, please e-mail [email protected]

Responded On Tuesday, 05 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 02 November 2019

Very beautiful atmosphere, amazing service and good value for money. Had a really nice time for my birthday at Richmond Tea Room

Reviewed On
Restaurant Response

Thank you for choosing to celebrate with us! So glad we were part of your day and that you enjoyed the visit

Responded On Tuesday, 05 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 30 October 2019

My friends and I all had a lovely time and would definitely like to go there again when we visit Manchester.

Reviewed On
Restaurant Response

Thank you! We look forward to seeing you again

Responded On Tuesday, 05 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 30 October 2019

Great service from Ida. Great place for Ladies who lunch, we had s fantastic time.

Reviewed On
Restaurant Response

Thank you so much! I'll be sure to pass on your feedback to Ida!

Responded On Thursday, 31 October 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 25 October 2019

We pre-booked a table and we arrived on time, the service was extremely slow, it took 30mins to deliver the food and then left out a colleagues meal, we were on our lunch hour so waiting 30mins for food and then having to rush to eat it so we could get back to the office on time was a bit too much. I don't think I will go back there again

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 27 October 2019

Was a fantastic experience! Thank you very much.

Reviewed On
Restaurant Response

Thank you!

Responded On Tuesday, 29 October 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 27 October 2019

I love the place and have been before. This time I brought a close friend who had just arrived from Dubai and the customer service was shockingly bad to the point that I was embaressed. We were kept waiting over 20 minutes and even when we told 2 staff members we were ready to order, they kept walking past us and ignoring us. Previously we got served by lovely, polite staff but cant say I will be returning if this is the level of service you give now.

Reviewed On
Restaurant Response

We’re sorry to hear you were disappointed with your recent visit to us. We’d like to thank you for your honest opinion as we value all customer feedback and strive to constantly improve. If you would like to give further feedback, please email us at [email protected]

Responded On Tuesday, 29 October 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 27 October 2019

I booked to bring my family for Afternoon Tea as the Alice in Wonderland theme was perfect for our Disney themed day (building up to a Disney reveal later in the day). The decor was great (even better with the Halloween theme) and the food and service were great. Will definitely be back and would recommend

Reviewed On
Restaurant Response

Thank you so much!

Responded On Tuesday, 29 October 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 26 October 2019

Always a pleasure to be back, be it for an afternoon tea or a light bite. Keep the good work going guys!!

Reviewed On
Restaurant Response

Thank you so much for choosing to visit us so consistently!

Responded On Tuesday, 29 October 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money