Richmond Tearooms

Richmond Tearooms, 46 Sackville Street, Manchester, United Kingdom, M13WF
Restaurant info
Opening Information

Monday - Thursday 10:00 - 20:00
Friday - 10:00 - 21:00
Saturday 9:30 - 21:00
Sunday 9:30 - 20:00

Please note that bookings are only taken for parties of 4+. All smaller groups are seated on a walk-in basis. We only book a percentage of the tea rooms out to leave room for people who want to visit on the day. Tables are allocated for 2 hours.

Pre-Authorisation: Your credit/debit card details will be stored on our system and in the result of a no-show, a cancellation, or not informing us of any changes to your booking within 24 hours before your reservation, your card will be charged at the rate of £5 per person Cancellation policy: You must notify us of a cancellation or any changes at least 24 hours prior to your booking or your card will be charged £5 per person.

Facilities
  • Private Dining
  • Free WiFi
  • Families and Children Welcome
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available
  • Event Space
  • Dietary Needs Catered For
  • Buffets, Business Meetings, Functions catered for
  • Bar
  • Gay
  • Children's Menu available
  • Business Lunch
  • No Disabled Access

About Richmond Tearooms

Please note:
1. We only take bookings of 4+, tables of 2 and 3 are seated on a walk-in basis.
2. We regret to inform you that Richmond Tearooms currently has limited accessibility. More information regarding this can be found via our website.
3. We operate a pre-authorisation process which means that instead of taking deposits, your card details will be held and only ever charged in the event of a no-show or cancellation with under 24hrs notice. Please see our terms and conditions.

Our Mission Statement:
Inspired by the desire to enjoy an exquisite afternoon tea in the heart of Manchester, our warm and friendly team at Richmond Tearooms await every customer with open arms.

Our award winning ‘Alice in Wonderland’ themed dining experience is complemented with freshly prepared sandwiches, cakes and treats – all individually made in house with flavours and fillings hand picked by our team of Chefs. Team your meal with one of our traditional or exotic loose leaf and speciality teas.

Whether you’re celebrating a special occasion or just enjoying a last minute afternoon out, our mission is to create an experience you’ll remember for years to come.

We're open daily and waiting to welcome you into Wonderland.

Cuisine: Afternoon Tea, Cafe, Child Friendly, Contemporary, Dessert, High Tea, Tearoom, Vegan Friendly, Vegetarian Friendly, Romantic, Salads, Vegan, Vegetarian, British, Brunch, Cocktails, Locally Sourced
Price point:
£ £ £ £ £

Availability

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Diners Review
5 Stars
4 Stars
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1 Star
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5 Stars:
1262
4 Stars:
290
3 Stars:
105
2 Stars:
49
1 Star:
14
Visited On Saturday, 17 August 2019

The staff were so lovely and the place itself is beautiful. The vegan cake was spectacular and the vegan afternoon tea was ok, though a little underwhelming (bread was a little stale and the fillings weren’t the tastiest). However, the service made up for that. The manager who went to the effort of making sure we knew where we were going, as well as the staff member who looked after us , exceeded expectations. My family enjoyed their food and the service, as mentioned above ☺️

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Visited On Saturday, 17 August 2019

Absolutely love this place, we live in Birmingham but come here at every opportunity. The only thing I would change is taking bookings for less than 4 as it's a long way to travel with no guarantee of a table.

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Visited On Saturday, 17 August 2019

Everything from the food to the decoration and service was amazing and made for a truly memorable and enjoyable afternoon tea with the girls. I will definitely be booking to come back again. Thank you.

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Visited On Saturday, 17 August 2019

Everything from the food to the decoration and service was amazing and made for a truly memorable and enjoyable afternoon tea with the girls. I will definitely be booking to come back again. Thank you.

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Visited On Saturday, 17 August 2019

We always enjoy coming to the tea rooms , staff are lovely and friendly , the atmosphere is very calming and you can have a good conversation with your party without a lot of loud background music x

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Visited On Saturday, 17 August 2019

A really lovely experience and made our birthday celebration really special. Amazing place, atmosphere, food and staff. We will be back again soon!

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Visited On Friday, 16 August 2019

It was perfect, everyone had an amazing time and the staff was so helpful and amazing.

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Visited On Friday, 16 August 2019

Nice atmosphere

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Visited On Thursday, 15 August 2019

Afternoon tea was so tasty. Gorgeous restaurant, carefully thought out theme with lots of beautiful added touches. Highly recommended, especially liked the fact that we could order gluten free options no problem.

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Visited On Wednesday, 14 August 2019

We were very lucky to have kept our table at our leisure as no further bookings were due. We felt completely relaxed to take our time and enjoy our drinks after eating. Service was friendly and polite. We had the vegetarian afternoon tea which was lovely particularly the scone. Very good selection of teas. Very reasonably priced also 😊

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Visited On Wednesday, 14 August 2019

Had the worst experience at this place with rude staff and rip off prices. We waiting 45 mins for an afternoon tea. We got put in the corner in the dark and after asking to move it took 20mins and we was refused our drinks until we moved. Cakes awful and portion incredibly small. Staff were not willing to offer us any compensation. After asking for our money back we was offered a slice of cake with a candle in it and offered to sing happy birthday!! Staff argumentative and don't seem to care about customers. They threatened to involve the police if we did not pay the full bill. I used to like this place. What went wrong Richmond? You ruined our day.

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Visited On Wednesday, 14 August 2019

The food was delicious and everyone in our party really enjoyed their choices. Our waitress was lovely and friendly and also knew answers to any questions we had.

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Visited On Sunday, 04 August 2019

We loved it. A mistake was made but was instantly rectified with many apologies which were really not necessary 🙂. Absolutely love the new place, polite and attentive colleagues and a great relaxed atmosphere. We shall be back!!!

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Visited On Tuesday, 13 August 2019

The only very minor issue we had was not being informed that you had moved to Sackville street, other than that we had a lovely time.

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Visited On Monday, 12 August 2019

My two girls 7 and 8 love coming here for afternoon tea. Food always fabulous!

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Visited On Sunday, 11 August 2019

We had a great time, the atmosphere is excellent and the staff really attentive. Even though they were a bit busy so they could not attend us as much as they wanted. So I would recommend there is more staff. Nevertheless they were friendly and happy to help. We are an afternoon tea, and have to say that I was impressed by it. Light sandwiches, warm scones and sweet delights. I would recommend to anyone, even if only for a tea and a piece of cake.

Reviewed On
Restaurant Response

So glad you enjoyed your visit to us!

Responded On Tuesday, 13 August 2019
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Visited On Saturday, 10 August 2019

I'd like to start by saying our server on the day was lovely. She did the best she could, however where we felt it fell short was the pre-plan or the information of the booking not being passed on to the staff on the day. The table was booked for 23 at 5pm and I was advised that we would be put in the garden room on the phone. Everyone arrived promptly, but the table wasnt ready for 20mins and there wasnt much room for 20+ people to wait around the bar area. Which forced most of the guests to wait outside in the rain, really not great. Once our table was ready I was sad to learn that we weren't in the garden room at all, but on one long table in the middle of the downstairs dining area. There was a limited amount of space and we had quite a few pregnant ladies there. When I spoke with the server (apologise I've forgotten her name but she was very lovely) it became apparent that not much of the email correspondence had been passed across. This lead to some confusion and several chats to make sure everything was understood. Overall the food was great, and the servers allowed us to do our baby shower games. However it was a bit of a let down considering how far in advanced this was planned and that I continued to update the booking via email. I would probably recommend the venue for a couple or small group, but for a baby shower i would advise people to go elsewhere. This is represented in my 3 stars.

Reviewed On
Restaurant Response

Hi, Heather We are very open in that we cannot promise tables. As your numbers climbed the orangery wouldn't have seated as many as you had. We apologise if you felt that this wasn't communicated properly.

Responded On Tuesday, 13 August 2019
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Visited On Sunday, 11 August 2019

Another amazing afternoon tea, our first time at the new location and it didn’t disappoint. Highly recommend Richmond Tea Rooms, great friendly atmosphere and gorgeous food 🥰

Reviewed On
Restaurant Response

Lovely review! Thank you so much!

Responded On Tuesday, 13 August 2019
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Visited On Sunday, 11 August 2019

Upon arrival, we were met with very welcoming staff, who were very engaging, friendly and professional. The setting was appealing to the eyes and the seating was very comfortable. We ordered Breakfast and Afternoon Tea, the food was delicious and the Tea was out of this World. I would highly recommend this place to anyone and look forward to my next visit to try the other options on the menu.

Reviewed On
Restaurant Response

Thank you so much for such a wonderful review!

Responded On Tuesday, 13 August 2019
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Visited On Sunday, 11 August 2019

The new premises are much brighter. It is a lovely venue and the staff are very pleasant and helpful. I visited with some former work colleagues and the visit was a great success and we enjoyed it very much. We look forward to our next visit.

Reviewed On
Restaurant Response

Thank you so much for the lovely review!

Responded On Tuesday, 13 August 2019
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Visited On Sunday, 11 August 2019

Very nice

Reviewed On
Restaurant Response

Thank you!

Responded On Tuesday, 13 August 2019
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Visited On Saturday, 10 August 2019

Our ever first visit to a tea room. It was a lovely experience and attentive staff. Thank you!

Reviewed On
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Thank you!

Responded On Tuesday, 13 August 2019
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Visited On Saturday, 10 August 2019

The whole process went very smoothly and without fault. Our lovely waitress did a fantastic job given we were a large group. All the food was gorgeous. It was the perfect way to start my hen party, thank you so much!

Reviewed On
Restaurant Response

Lovely review! Thank you so much for choosing to celebrate with us!

Responded On Tuesday, 13 August 2019
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Visited On Saturday, 10 August 2019

One of the best afternoon teas I’ve had , I will definitely go back , service fantastic, really well done as there where 16 In are party

Reviewed On
Restaurant Response

Thank you so much for your lovely review!

Responded On Tuesday, 13 August 2019
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Visited On Saturday, 10 August 2019

We had a really enjoyable time for a special family celebration. We all had the Richmond Afternoon Tea. The food was delicious and we loved the selection of different teas to try. The only negative for us was that it was really hot in the venue which made it a bit uncomfortable for a few of our party. But it wouldn't put us off coming again as we had a lovely time.

Reviewed On
Restaurant Response

Hi, Beth! Thank you so much for your wonderful review - we can only apologise for the heat and let you know we are currently awaiting air-con installation due to this becoming an issue not just for our customers but our staff too. Please bear with us whilst we get this in place.

Responded On Tuesday, 13 August 2019
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