Monday - Sunday - 1.00pm - 3.30pm
- Disabled Access
- Private Dining
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
About Afternoon Tea
Indulge in one of our mouth-watering afternoon teas in the luxurious surroundings of The Olive Tree Garden Room or historic Manor House.
Afternoon Tea is served Monday to Sunday 1.00pm - 3.00pm
Look forward to returning
I was very disappointed with everything. The sandwiches had next to nothing filling in them. And the cakes were stale. We had to wait ages between the sandwiches and cakes to have the scones. Other guests had arrived after us and then had finished and left before us. I will not ever have another afternoon tea with you.
The service was good, friendly & helpful staff. The selection of savoury items seems to be smaller than in the past. The scones were delicious. It was very nice but quite small portions and selection for the price, compared to afternoon teas we have had elsewhere. The quality is good but slightly over-priced perhaps.
We have sampled the Afternoon Tea on several occasions at the Celtic Manor and on this occasion it was by far the worst. The quality of the tea is still apparent but the quantity of the cakes and sandwiches has deteriorated substantially. You now feel you are getting very poor value for your money. The Celtic Manor was by far the best afternoon tea in the area but I would now consider it to be on the same par as everyone else. Not the special occasion as it was in the past. Disappointing.
More sandwiches, less cakes. After eating 2/3 cakes it got a little bit to much if I'm honest.
Absolutely lovely, thank you
Appaling from start to finish , completely ignored by the waiting and greeting staff.. we was visiting for a wedding afternoon tea (bride and groom) all other visitors who were celebrating birthdays were given complimentary prosecco we were not offered, ignore by waiting staff when asked for fresh coffee and tea and the salmon was very dark and black which I have photos of. Explained to staff before we left and was given excuses as to why. Would not return not the first time we've had bad service but gave them another chance and even worse than before. Avoid at all costs
Our experience was moved from the Olive Tree to the Manor House. Having to get from the outdoor carpark to the Manor House is a bit of a trek. Getting back in the rain was even worse. 15min wait from ordering (ok). Scones where forgotten by our waiter so we had them boxed. After booking via telephone with a gift experience reference number, I was amazed that this wasn’t clear to the restaurant staff. We were asked to sign for payment as we were leaving. The employee had to go and check so that we could attempt the return adventure to the outdoor carpark. We have dined in the Olive Tree before and found the experience lovely. However, our last visit to the Manor House fell a lot short of that.
Beautiful setting, delicious immaculate display of sandwiches and cakes. My only bug bear and it was frustrating was when I was seated I was asked which drink and I said tea. My food came before my tea and I was thirsty and eating my food and my tea came a while later which was disappointing
It was OK, nothing special, was all a bit dry for me especially the sandwiches. Scones were great. Not something I would do again but the wife loved it.
Staff rude, food disappointing in presentation
This was booked for my Grandads 99 birthday celebration. The service was as expected from a venue like the Celtic manor. On arrival we were met by the concierge who arranged for us to park in the bays directly outside the main entrance so that G'dad (that's what he calls himself) didn't have to far to walk (great service). The overall experience was spot on with great attentive service from all... Most of the party of 10 went home with doggy bag's stuffed with cakes they couldn't eat.. Excellent value for money in my opinion.
We didn’t like the slate boards, usually guy have the scones before the cakes and they weren’t warm. It took 3 members of staff to sort out payment at the end. We weren’t offered any drinks after the initial tea/coffee. It was meant to be a Christmas treat for our mothers but we were very disappointed and will not be returning.
A gift for my Birthday, this was a lovely treat. From the time you arrive at the Manor, a welcoming smle awaits. The amazing reception area with dragons carved into the posts and bronze statues of children playing adorns the eyes. We went straight to the Olive Tree Room where we were immedeately seated and our drinks order taken. The afternoon tea is served on a welsh slate plate, which consisted of a selection of finger sandwiches and a mini wrap. Also a selection of finger cakes. Once we had finished this delight we welcomed warm scones with clotted cream and jam. Overall a lovely experience, could have done with some welsh background music for the ambience
There was a rubber like texture to the lemon and white chocolate cakes. There was also some cling film on the sandwiches.
Lovely afternoon tea
Was a lovely afternoon, couldn’t have been better service
Hi, We really enjoyed our afternoon tea but there was a few points that you need to look at, see below: - We arrived at a table in the olive restaurant and there was food all on the floor and the chairs had come all over it - Guessing a family from breakfast had sat there - We asked for plain scones, we emailed this through and called up two days before our visit and got told on the day that the chef knew nothing about this and we had to have the scones they had available. - We spoke to the lady at the till about the scone incident to be told that if we had a nut allergy they would of sorted it out - we were a little surprised about this comment. The food itself was out of this world - Amazing - You just need to get a few points sorted for this to be an amazing experience.
The salted caramel cake tasted off. We noticed that quite a few other tables had left theirs too. Waitress said she would inform chef but we didn’t get any feedback. Sandwich tasters were nice but I didn’t feel the amount was adequate.
The afternoon tea with Santa was exceptional, I would highly recommend this for family’s.
Very disappointing. Upon arrival there was no one to meet us so had to walk into room and catch the eye of a waitress who initially attempted to ignore us. After about five minutes of waiting by standing in the room whilst everyone was enjoying their afternoon tea I finally was able to ask the waitress when she had finished as to where she would like us to sit. She ignored me and then approached her male colleague who made it obvious that he was too busy and we seemed a inconvenience. Finally sat in cold nearest to doors and we eat our afternoon tea in our coats. No offer of a top up on our tea, some hot water would have be sufficient and a rush to clear our table before we had even finished. Not the usual Celtic Service that we are used too. I wouldn’t recommend The Manor House afternoon tea. This was a Christmas treat for my 14 year old daughter and we were both disappointed with the service. Mrs Jaime Lewis
We booked afternoon tea and the Nutcracker package for our mother and daughters Christmas present. The afternoon tea was the worst that we have ever had, and it was not cheap! Where do I start?! This is what is in your description. "Indulge in one of our mouth-watering afternoon teas in the luxurious surroundings of The Olive Tree Garden Room or historic Manor House." Mouth watering was definitely not the case! The bread on the only '2' finger sandwiches supplied per person was stale as were the rolls on the Turkey slider with a pig in blanket, which was supposed to have a gravy spread on, in which we were told that this was a miss print on the menu (this Festive menu has been out since November so why wasn't it changed to state no gravy?) Having a small roll with a small piece of Turkey and a blob of stuffing with no butter or anything apart from the cocktail stick that was in the cocktail sausage to keep it together is disgusting. My sister had my salmon tartlet which she said the salmon tasted not right, she thinks it may have gone off (she had eaten her own and that was ok)The cakes were not that good either. the presentation of the food was awful, my 6 year old granddaughter could have done better. We had a vegan amongst us and there was no imagination gone into her food, cress and lettuce finger sandwich is not acceptable. We will most definitely not be returning and I will tell others not to bother as we felt let down on the food with what was supposed to have been a lovely afternoon out. I felt like it was not worth complaining whilst we were there as I don't think it would of got us anywhere. Mrs MD Egal
Sugar Plum afternoon tea was held in beautiful surroundings in Healey’s. Service was very good. But food was not exciting. It all looked attractive, but some items were tasteless and disappointing. Sausage roll was the most delicious item.
Booked sugar plum tea with the nutcracker on ice for myself & Mum, was quite expensive for what we received. 2 small sandwiches each, tiny sausage roll & a mini turkey roll (we asked for the salmon one to be left off but it was not replaced by another sandwich) and a few cakes, the mulled wine wasn’t very nice either, really strong and bitter. We were also left over 10 minutes before anyone came to serve us & take a drinks order. I don’t feel the afternoon is very good value for money at all considering with the show it was around £75 each. Really disappointed as I’ve had several amazing meals at the resort, attended the polo & love the cocktails in merlins bar plus the nutcracker show was great! Just feel the afternoon tea let it down
We arrived for our reservation at 1pm and were shown to our table straight away, however we were then left for 20 minutes before we were offered drinks. The food took an equally long time to arrive, another 15-20 minutes on top of the wait for drinks. The food itself was delicious however the poor service totally overshadowed this. The couple seated next to us walked out in the end and we were left with our empty plates for over 20 minutes before they were removed and this only happened because the waiter tried and failed to fit the scones onto the table whilst leaving the used plates in-front of us. There were plenty of waiting staff so I have no idea why service was so terribly slow.