Afternoon Tea

The Celtic Manor Resort, Coldra Woods, The Usk Valley, Newport, United Kingdom, NP18 1HQ
Restaurant info
Opening Information

Monday - Sunday - 1.00pm - 3.30pm

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome
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About Afternoon Tea

Indulge in one of our mouth-watering afternoon teas in the luxurious surroundings of The Olive Tree Garden Room or historic Manor House.

Afternoon Tea is served Monday to Sunday 1.00pm - 3.00pm

Cuisine: Afternoon Tea
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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381
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245
1 Star:
121
Visited On Tuesday, 28 January 2020

Overall the afternoon tea was lovely. I would just like to say, it would be worth having a selection of teas on the menus as we did not know what teas there were available until we asked.

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Visited On Monday, 27 January 2020

Everything was lovely.

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Visited On Monday, 27 January 2020

The service was pretty bad. The drinks came after we had eaten quite a bit of the afternoon tea. There were a few tables waiting for things too. Very haphazard service. There were a lot of tables still covered in the debris from the previous afternoon tea customers and no attempt was made to clear them. Not a very good impression at all and I would hesitate to come again. The food was very tasty and all the staff were very pleasant too.

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Visited On Monday, 27 January 2020

Lovely afternoon tea . Really nice food . lovely atmosphere and good service x

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Visited On Sunday, 26 January 2020

Very poor choice for vegetarians, only 2 choices of sandwiches including egg and smoked cheese both of which I don’t like.

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Visited On Saturday, 25 January 2020

Brett who served us was lovely and made sure we had everything we needed. Felt it was quite cold in the conservatory. The tables seemed very close together. £60 for 2 people to have afternoon tea is an awful lot of money in my opinion, we came a few years ago and the portions yesterday didn’t even compare. The sandwiches had a minimal amount of filling in it, to the point a couple of them were difficult to figure out what it was inside. What we had to eat (apart from the sandwiches and the lack of filling) was nice, but you can’t justify spending that much money. I certainly don’t feel id go back for afternoon tea, which is a massive shame as the Celtic manor had always been my favourite place for afternoon tea, I left yesterday with a different feeling.

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Visited On Saturday, 25 January 2020

Didnt find the food to be very special considering the price. None of the products tasted anything more than ordinary. Which is a shame as I have had some delicious meals there. Very disappointing.

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Visited On Friday, 10 January 2020

I am Really disappointed on the visit as i bought this for a 70th birthday present for my mum and this was her first visit to the Celtic manor resort. When we arrived we were seated at the table and not asked if we were here to celebrate anything or how we were etc. The food came out first then we waited for 5-10 minutes for the tea and coffee to come out. I have visited before and the service I had previously does no way compare to the service we received on this visit. It is not the service I would expect from a 5 star resort and that it why I have given 0 stars for service and value for money. The previous visit the waiter was attentive and very customer focused. This visit was like vising a standard 2-3 star chain hotel. All visits at a 5 star hotel should make you leave feeling special and having the wow factor. Need to review staff standards and customer service.

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Visited On Saturday, 25 January 2020

Me and my friend absolutely loved our winter themed afternoon tea yesterday. The setting was beautiful and spacious, and we weren’t made to feel rushed. All the staff were friendly and couldn’t do enough for us. I would highly recommend an afternoon tea here and we will definitely be back.

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Visited On Friday, 24 January 2020

Sadly I was really disappointed by the afternoon tea. Firstly, we were sat uncomfortably close to another couple even though there were dozens of empty tables. My partner said she was vegetarian twice, yet meat sandwiches arrived for her. Our waiter asked us to move when he took a photo for another couple (unacceptable). The standard of food was very very low. Cheap ingredients! Desserts near inedible and tasted as though they were frozen. Major improvements needed. 0/10. Real shame, would not recommend to anyone. Would go as far to tell people to avoid

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Visited On Friday, 24 January 2020

Another fantastic experience!

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Visited On Thursday, 23 January 2020

Scones Very doughy

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Visited On Thursday, 23 January 2020

Lovely as usual. The only thing that disappointed us was the presentation of the afternoon tea. It was brought on a slate rather than the normal afternoon tea 3 tier. That was a big let down. The photo’s I took looked awful and messy. I can see what your trying to do but it doesn't work for afternoon tea I’m afraid. Bring back the 3 tier presentation I’d say.

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Visited On Wednesday, 22 January 2020

The tea was delicious and thank you for the Prosecco. The service was excellent with friendly helpful staff. The only small disappointment was using tea bags. If loose tea had been used it would have been perfect.

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Visited On Saturday, 18 January 2020

EXCELLENT Setting but 1 disappointment tea was a bit cold

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Visited On Monday, 20 January 2020

Very disappointed. We began by having to return the jug of milk that accompanied the pots of tea, as it was dirty. It had an orange ring half way around the upper part of the inside of the jug. Not a good start! The second jug of milk was clean, but contained warm milk and not cold, which we thought was a bit strange, but as it didn't have an adverse affect on the tea, we accepted it, as didn't want to complain again and spoil the experience. The amount of filling in the finger sandwiches was very poor. It was so thin in the egg sandwich, that it appeared to be just mayonnaise. We asked if we could have another cup of tea after eating our scones,, which were more like cakes than scones, but were told by the waitress that this wasn't possible. The tea was delivered before any of the food appeared and so therefore by the time we had eaten the scones at the end of the afternoon tea, we were ready for another drink. Anything that was left in the teapot was cold! Other establishments offer refills of drinks as part of their afternoon tea package and this is something that I think the Celtic Manor need to address. Overall, I would think twice before purchasing this again and certainly not as a gift.

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Visited On Monday, 20 January 2020

Amazing

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Visited On Friday, 17 January 2020

Unfortunately there was no one to greet us at the desk so we had to enter the garden room and then someone was called. I felt attention to detail in particular to the cleanliness of the room had slipped from previous visits. The food and service from the restaurant staff were excellent and we enjoyed our time with you

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Visited On Saturday, 18 January 2020

Perfect

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Visited On Saturday, 18 January 2020

I had bought afternoon tea as a gift for 6 family following a lovely session that I had had previously. Fifty minutes after sitting down we still had not received our food, and I queried this I was give the ridiculous excuse of because one of the party didn’t want butter in her sandwiches. This was a pathetic excuse. The manager did come along to apologise and offer a free drink and discount. I had pre paid for four so this was not helpful. the experience was quite poor and very disappointing for me. Also, my daughter in law’s wrap had me had next to no filling, and two of the others did not have much more. I do feel that the experience was not worth the large amount that I spent by any stretch of the imagination

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Visited On Friday, 17 January 2020

Look forward to returning

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Visited On Friday, 17 January 2020

I was very disappointed with everything. The sandwiches had next to nothing filling in them. And the cakes were stale. We had to wait ages between the sandwiches and cakes to have the scones. Other guests had arrived after us and then had finished and left before us. I will not ever have another afternoon tea with you.

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Visited On Friday, 17 January 2020

The service was good, friendly & helpful staff. The selection of savoury items seems to be smaller than in the past. The scones were delicious. It was very nice but quite small portions and selection for the price, compared to afternoon teas we have had elsewhere. The quality is good but slightly over-priced perhaps.

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Visited On Friday, 17 January 2020

We have sampled the Afternoon Tea on several occasions at the Celtic Manor and on this occasion it was by far the worst. The quality of the tea is still apparent but the quantity of the cakes and sandwiches has deteriorated substantially. You now feel you are getting very poor value for your money. The Celtic Manor was by far the best afternoon tea in the area but I would now consider it to be on the same par as everyone else. Not the special occasion as it was in the past. Disappointing.

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Visited On Wednesday, 15 January 2020

More sandwiches, less cakes. After eating 2/3 cakes it got a little bit to much if I'm honest.

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