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Afternoon Tea

The Celtic Manor Resort, Coldra Woods, The Usk Valley, Newport, United Kingdom, NP18 1HQ
Restaurant info
Opening Information

Monday - Sunday - 1.00pm - 3.30pm

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
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About Afternoon Tea

Indulge in one of our mouth-watering afternoon teas in the luxurious surroundings of The Olive Tree Garden Room or historic Manor House.

Afternoon Tea is served Monday to Sunday 1.00pm - 3.00pm

Cuisine: Afternoon Tea
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
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Avios will be awarded within 14 days from dining.
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5 Stars:
811
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366
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212
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113
1 Star:
62
Visited On Friday, 25 May 2018

Food and waiter service good, our waiter was very good but waited 30 minutes for 2 cocktails 1 of which was wrong . Waited another 30 minutes for correct cocktail . The charge was waived .

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Visited On Thursday, 24 May 2018

Very eye-catching sweet creations. Scones were yummy but a bit small.

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Visited On Thursday, 24 May 2018

Very slow service, but staff were polite

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Visited On Thursday, 24 May 2018

I have had several afternoon teas at The Celtic Manor, so was familiar with this event. I Would say on this occasion we were given our own box to pack up any pastries we didn’t consume at the table. On all previous occasions, the stand was taken away and the box was returned ready packed with the pastries we didn’t consume.

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Visited On Wednesday, 23 May 2018

Couldn’t fault the variety and standard of the food and drink, lovely setting. Most of the staff were attentive and all were helpful when approached.

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Visited On Wednesday, 23 May 2018

As always lovely

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Visited On Wednesday, 23 May 2018

Didn’t feel welcomed at the health club and wasn’t informed about all the facilities at first and had to ask 3 members of staff about the package I booked. Food was fantastic. Annoyed that couldn’t have a peaceful swim due to half of the pool being booked for a one child swimming lesson and squeezing 6 adults and 4 children in to it’s smaller section. I didn’t feel comfortable with a young boy running around the women’s changing area as I booked this day for relaxing purposes due to recent stressful events. Compared to other spa visits this was average.

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Visited On Tuesday, 22 May 2018

The tea was slightly downgraded from when we visited 3 yrs ago. Still very nice but not in the same class

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Visited On Tuesday, 22 May 2018

Service was very slow. Waitied over 30 mins for coffee and had to ask twice for water. Food excellent. Loved the cheese and lemon meringue the best. Our booking was at 3pm but due to the slow service we were the last in the dining room and staff were taking table cloths off and clearing up so we did feel a little rushed towards the end and it was still only 4.30.

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Visited On Sunday, 20 May 2018

Long walk from the resort to the Manor House, no clear directions or offer of a lift we were later told we could have had. Service was awful. The suited waiter who I assumed to be in charge said he didn’t usually look after the afternoon tea? Not sure why this excuses poor service. When we came to leave a different man was greeting at the restaurant door and far more capable of helping us. We weren’t waited on at all, we had to get up and find someone each time we wanted anything - horrible experience, not at all relaxing. I have had afternoon tea at the resort several times and always enjoyed it, this was definitely not up to the same standard. Although they didn’t add the 10% service charge it didn’t change the fact that I had recommended somewhere that fell well below what you expect for a £30 a head afternoon tea. Very disappointing.

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Visited On Sunday, 20 May 2018

Unfortunately the whole consensus were very disappointed in the afternoon tea. The food was not very nice and the service was terrible, we had to ask two times for the gentleman to come and refresh our teas and coffees, and then the service was slow. Not what we expected for our money, terrible for what we had. Very disappointing.

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Visited On Saturday, 19 May 2018

A lovely afternoon in lovely surroundings. The staff were all polite and friendly. Highly recommend.

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Visited On Wednesday, 16 May 2018

Expected a much better experience/food for the money. Not good value for money.

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Visited On Saturday, 19 May 2018

When I booked the lady I spoke to was extremely helpful. She made a note of all our requests and advised me that there would be a complimentary glass of prosecco with the tea. When we arrived the staff had not taken any of our requests into account and had no idea about the prosecco. They did eventually bring a bottle, which between 10 meant about half a glass each. The tea and coffee came a long time before the food and the tea was poured immediately, so had no taste and was luke warm when the food arrived. The W aitress was clearing dishes as we were still eating, which was really disruptive as she was leaning over our food. The food was nice, but at £30 a head was not good value for money. The service was ok, but not great. We had been really looking forward to it and the whole experience was a bit disappointing.

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Visited On Saturday, 19 May 2018

We would have preferred more savoury items, thou everything we had was very nice. Service was good not perfect as we asked for more milk but didn't get it so had to ask for it a second time.. But all in all a lovely afternoon & would go again...

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Visited On Friday, 18 May 2018

Food and staff were very friendly

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Visited On Thursday, 17 May 2018

It was my mother in laws 93rd birthday and all the staff made it such a special day. She was treated like a queen and loved every minute of it. When the birthday cake came out the staff sang happy birthday to her. Wonderful afternoon with happy memories. Thank you x

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Visited On Wednesday, 16 May 2018

The service was really very poor. It wasn't busy, yet we waited a long time for the food to be brought out. We waited too long for our tea to come out. When the tea arrived the waiter used the same strainer for camomile and breakfast tea. We had to request a second strainer. The bought in cakes were not the standard I would expect from a 5* hotel. Overall it was substandard. I recommend you look into the quality of a 5* in Dubai and endeavor to raise your standards. Having worked in hospitality for a number of years I was hugely disappointed.

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Visited On Wednesday, 16 May 2018

Really enjoyed afternoon tea. Service little slow but staff were pleasant. Will definitely be going again soon.

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Visited On Wednesday, 16 May 2018

Very surprised yesterday and disappointed we have stayed at the manor previously and it exceeded expectations but the afternoon tea yeasterday was a shocker 1pm booking time got sat down at 1:15pm and served cofffe etc after 15/20 min wait didn’t receive any food until 2pm so an hour to get afternoon tea No explanation of what the replacements were when we eventually changed the fish Asked for no fish Food came then with salmon sandwiches More expensive than the Vale Hotel but the vale hotel knocks spots off this afternoon tea due to service quality and value for money Gutted to be honest this happened

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Visited On Tuesday, 15 May 2018

Thank you for a lovely afternoon tea and day

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Visited On Tuesday, 15 May 2018

Afternoon tea was delicious and we were very happy about free tea refills. The service from the waitressing staff was awful. We waited 15 minutes for someone to bring us more tea and then asked for a takeaway box which was never brought to us, we ended up finding and picking up the box ourselves after waiting 20 minutes. Very upset with the service especially as the food was so great!

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Visited On Thursday, 10 May 2018

My afternoon tea was a Christmas present from a friend and it was just lovely! The cakes were amazing and whilst I didn't pay for the treat, it was definitely value for money. We even took a couple of cakes home as they were too nice to leave and we couldn't eat them all. With such a relaxed atmosphere I would definitely visit again on another occasion.

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Visited On Saturday, 12 May 2018

Very pleasant afternoon. A very nice selection of food. Was located in the Cen Restaurant which I've been to before for a meal but also was a good location for afternoon tea. Will likely look to come again for an afternoon tea (but at a different time of year to try a different selection of food). Happy to recommend to others

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Visited On Friday, 11 May 2018

From the time we arrived and Kaspers showed us to the table, to celebrate my sister Gill and her husband Neil's 50th wedding Anniversary our experience in The Celtic Manor began and it was really special. The spring afternoon tea was well worth the money and The service by Emma was effient and attentive to all our needs. The complementary prosecca to toast the occasion just completed the afternoon tea thank you all very much for the assistant and help with my father who was in a wheelchair. Well Done fantastic experience.

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