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Rafters

The Celtic Manor Resort, Coldra Woods, The Usk Valley, Newport, United Kingdom, NP18 1HQ
Restaurant info
Opening Information

Monday to Saturday
Lunch: 12pm - 5.30pm
Sunday Lunch: 12pm - 4.00pm

Monday to Sunday
Dinner : 6.00pm - 9.45pm

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
Menus

About Rafters

This luxuriously relaxed restaurant makes a striking statement with its soaring cedar wood beams which lend the restaurant both its name and its unique atmosphere.

Set within the prestigious Twenty Ten Clubhouse, diners will enjoy the stunning views over The Twenty Ten course and beautiful Usk Valley. The Rafters menu is simple and elegant, with a touch of Welsh flavour.

Rafters’ talented chefs have created a menu with many local ingredients to create succulent steak and grills.

Dining at Rafters is a good excuse to dress up, although there are no stuffy rules. You’ll feel equally at home in smart casual attire or something a little more formal (please no shorts, vests, flip flops, torn jeans, trainers (white or coloured), football or rugby shirts). Formal footwear is required.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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5 Stars:
688
4 Stars:
285
3 Stars:
159
2 Stars:
91
1 Star:
34
Visited On Friday, 19 October 2018

Food was lovely but the pork belly was too small. Would have been better to have more vegetables and/or potatoes with it. Bread and butter pudding was amazing.

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Visited On Wednesday, 17 October 2018

First time for us to stay at the Celtic Manor Resort, and wasn’t disappointed. Rafters’s staff were friendly and service was excellent. The dinning experience was fantastic from start to finish

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Visited On Sunday, 14 October 2018

Waited a long time for food. Voucher deal felt like a con - 2 3 course meals for £49 - a huge saving of 45 pence per person! Sunday roast was fabulous, but vegetarian option were tiny. Why can’t vegetarians have all the trimmings of a Sunday roast, but with the veggie option instead of meat. Desserts were seagulls - Rafters Tiramisu with no coffe in it, no brandy or rum and no chocolate!!!! Dark chocolate tuille on another dessert had never seen any dark chocolate. When we queried it, we were told the dark chocolate was hidden inside 😳 Out waiter was fab, and the roast beef was lovely, but overall not a great experience.

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Visited On Sunday, 14 October 2018

Everything was perfect, except the Tiramisu, sadly devoid of any flavour

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Visited On Sunday, 14 October 2018

I took my fiance to the restaurant to celebrate our recent engagement. The beautiful food and selection of wine available was everything that I could have dreamed of. However, the service inhibited us from having a truly amazing evening. We were initially served by a young lady who took our drink order, but then she got pushed away by a lad who insisted on taking our table.This resulted in a muffled disagreement between the two at the tableside. Consequently our wine order was then "lost" and any contact with the "winning" waiter throughout the night was through barely concealed embarassed awkwardness on our part. I left a tip the purely out of obligation. Had it not been for this, I would have also scored the Atmosphere as 5 stars - it was only the waiter that spoiled the ambience.

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Visited On Sunday, 14 October 2018

Would definitely recommend, been at the hotel a few times but first time on Rafters’. Will choose again

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Visited On Sunday, 14 October 2018

Service charge was added to the bill without any explanation this should b explained to the customer rather than assuming it should be paid.

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Visited On Sunday, 14 October 2018

Excellent food and service. Will definitely return

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Visited On Saturday, 13 October 2018

It was Patricia's 80th Birthday celebration and you could not have made it better. Absolutely superb meal. Many, many thanks.

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Visited On Friday, 12 October 2018

Nice atmosphere with good service and excellent food

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Visited On Monday, 08 October 2018

Tipping policy is poor and resulted in a poor end to an otherwise lovely evening. Tipping should be at the customers discretion, not automatically put onto bills (10%) leading to negative conversations with staff. Most people will probably just "give in" and sign so as not to spoil the evening and you are relying on that. Poor. This is Britain not the USA and we will vote with our feet if we are not happy. And put reviews on social media....

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Visited On Sunday, 07 October 2018

We had a delicious meal, fantastic service will definitely return soon.

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Visited On Monday, 08 October 2018

Amazing food and service from all the staff

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Visited On Sunday, 07 October 2018

Our meals were pretty basic as in terms of flavour. We could have probably cooked that at home ourselves. Staff were incredible land very helpful and always had a smile on there faces and couldn’t do enough for us

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Visited On Saturday, 06 October 2018

Love this resort overall. We had a lovely meal served by friendly obliging staff. Unfortunately though the experience wasn’t 100% this time as it was extremely cold in the restaurant. I had to put my coat on half way through my meal. Would have been an a star evening if only the heating had been switched on. Maybe one to visit in the warmer months.

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Visited On Sunday, 07 October 2018

Lovely food and atmosphere

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Visited On Saturday, 06 October 2018

Service fantastic, great views, only bad point chicken was too dry. Would definitely return though.

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Visited On Saturday, 06 October 2018

After being seated it took nearly half an hour to receive our drinks and we waited nearly an hour for our starters. No apology offered even when I had to go to front desk to ask if our drinks / food would be coming. Seemed large parties were the priority and tables like ourselves who were only 4 diners were made to wait.

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Visited On Saturday, 06 October 2018

It was very cold. Service was so slow had to wait so long for drinks. Main course was not very warm.

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Visited On Saturday, 06 October 2018

We found there wasn’t much choice on the menu

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Visited On Friday, 05 October 2018

good choice of drinks. good food but very small portions . cannot justify the price of the dishes.

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Visited On Thursday, 04 October 2018

We are regular visitors of the Rafters and were highly disappointed this time around, particularly with it being my mum’s 50th Birthday. We arrived and waited to be seated, only to have to wait quite some time for a waitress to see to us. We ordered fresh bread which didn’t arrive for half hour which was unexpected. We then waited an hour for our starters, and when it arrived we had the wrong soup, only to be told the original soup had actually run out. My mum then opted for mushroom soup but had to return it as it was like water and not edible. The waitress was lovely and it was unfortunate that she had to be the bearer of all the bad news. After receiving these starters, we then had our mains which were nice but did not have any cutlery and had to get up to request it. We again waited quite some time for our mains. There was a large table of other guests who I believe to have been staff, who were receiving preferential treatment and we feel that this is why we were overlooked. Overall we were at the restaurant for 3 hours, just for a lunch. We received a discounted bill, luckily, as we were not willing to pay the full price for the service and quality of food that we had. We were very disappointed altogether with this visit and would likely look elsewhere next time.

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Visited On Wednesday, 03 October 2018

This was a super evening my guests Ingrid and Don Humphries were celebrating their Diamond wedding anniversary this year and this was my gift to them also where celebrating 60 year's of friendship.My late wife was Ingrid bridesmaid so we go back a long way.The was a great success at the Rafters restaurant the menu was excellent and the service was excellent and the communication between the staff you could not fault.A big thanks to all for making a night to remember thanks to all

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Visited On Sunday, 30 September 2018

Service charge should be left off the bill, this is not America. If I want to leave a tip based on the quality of service i recieve then I’ll decide.

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Visited On Sunday, 30 September 2018

Was a good Sunday lunch with friendly service a bit disappointing that we couldn’t book on the phone due to it being full but space available online, was pretty empty during the duration of our meal. Enjoyed it will be back

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