Rafters

The Celtic Manor Resort, Coldra Woods, The Usk Valley, Newport, United Kingdom, NP18 1HQ
Restaurant info
Opening Information

Monday to Saturday
Lunch: 12pm - 5.30pm
Sunday Lunch: 12pm - 4.00pm

Monday to Sunday
Dinner : 6.00pm - 9.45pm

Facilities
  • Disabled Access
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
Menus

About Rafters

This luxuriously relaxed restaurant makes a striking statement with its soaring cedar wood beams which lend the restaurant both its name and its unique atmosphere.

Set within the prestigious Twenty Ten Clubhouse, diners will enjoy the stunning views over The Twenty Ten course and beautiful Usk Valley. The Rafters menu is simple and elegant, with a touch of Welsh flavour.

Rafters’ talented chefs have created a menu with many local ingredients to create succulent steak and grills.

Dining at Rafters is a good excuse to dress up, although there are no stuffy rules. You’ll feel equally at home in smart casual attire or something a little more formal (please no shorts, vests, flip flops, torn jeans, trainers (white or coloured), football or rugby shirts). Formal footwear is required.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Edit / Cancel Reservation
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
832
4 Stars:
362
3 Stars:
203
2 Stars:
123
1 Star:
43
Visited On Friday, 19 July 2019

We came for a nice meal and couldn't fault a thing. We were welcomed in a friendly professional manner and seated quickly. Our waiter for the evening was rhys who was very helpful when asked for his recommendations and he was very good when cooking the steak dianne.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 19 July 2019

The waiting staff were very helpful and attentive, but not intrusive. Nice and relaxed atmosphere. Food was very nice. My wife was pleased to see more than one vegetarian option and neither involved pastry. Didn't have a dessert, but the cheese board was very nice and the use of local Welsh cheese was a nice touch

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 19 July 2019

Brilliant food and service from the waitress. Once finished our food we had to wait along time for our bill and pay which was the only down side to our visit. We had a lovely table of the view from the restaurant.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 19 July 2019

Excellent food, drink and service from staff at Rafters. Were there for lunch for our Wedding Anniversary. Lovely dining expereince.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 14 July 2019

In these times the menu was very limited and almost all dishes contained cows milk. There was shouting from the shop below by visitors and staff watching cricket - very raucous. There were no desserts that I could eat and the limited mains that could have the dairy removed were just that - no extra flavours or oils. Wife's potatoes were forgotten and came 5mins later. Waited at table to be advised when bus came only to find the bus went as we sat at the table. The food was not particularly special. The bill was unclear about the 10% service (no breakdown) so we left a little extra only to find on check out that it had been included.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 15 July 2019

Staff were excellent, and cannot be faulted. Friendly and efficient. The restaurant unfortunately lacked atmosphere. Only 4-5 tables dining that evening. Very disappointed with the tiny portions. I am a small eater (size 8) and even I was surprised at how small these were. I came away wanting more. One of my drinks was taken away before I had finished it ( although I was compensated with another due to this) and my treacle sponge was hard at the bottom making it difficult to break off with my spoon ( I passed this comment on to the waiting staff). It appeared to have been microwaved as this is the texture that can happen when over heated??. My sister ordered lamb and was not asked how she would like it cooked, and it was only afterwards we realised this when it came out not just pink (acceptable) but blue-serious amounts of blood. In all honesty we were very disappointed and this was to celebrate my Sisters 50th.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 14 July 2019

We had a lovely meal to celebrate my daughter and daughter in laws birthdays. My membership discount made the meal very good value. The young man who looked after us on the mezzanine was excellent and really friendly. A lovely afternoon was had by all.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 14 July 2019

I thought the service was quite slow. We sat down at 1pm and didn't receive starters until 2pm.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 10 July 2019

A lovely evening, brilliant staff. If dining at Rafters ask for a window seat!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 10 July 2019

On arrival, we were give the A La Carte menu, when we had specifically booked the Midweek Dining menu through the website. We had to ask for this menu. We were rushed to our table, we were not offered a drink at the bar first. We waited too long for our starter. The waiter brought the wrong wine. The food was excellent, though somewhat bland and unadventurous.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 09 July 2019

Very disappointed with our meal. We opted for the set meal and to be honest you don't expect to pay for additional things like potatoes and veg and £3.95 each. The starter fishcake, did not mention it was Salmon, had it I wouldn't of chosen it as its not my favorite fish. It was dry, expected more. Portion size was small to medium. We opted for the Pork belly and when it arrived it was the size of a Mr Kippling slice. Small, luckily we added chips. When they arrived, between 3, the bowl was so small we had to order another at an additional £3.95. The broccoli was burned and acrid but my friends did not want to complain! They are very gentle older ladies. The Water was £4.50 a bottle for a large, small still at £2.75. Wine was very expensive at £8.95 for a medium house red. Everything was under seasoned, even the butter with the bread was unsalted. I expected far more for such a high quality hotel and although, as I said my friends wouldn't allow me to complain. I am doing so now so they cant be embarrassed. We paid the ridiculous high bill and left and we shall not return here.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 09 July 2019

Only 3 main courses available on set menu - everyone had obviously had the beef which was the only choice we wanted. So two courses cost us £30 each and not impressed. Chicken was grilled and very dry. Would not eat there again. Not good value.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 08 July 2019

An excellent meal, in a wonderful setting looking out a picture perfect view. Lovely attentive who explained the menu well.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 08 July 2019

Service slow due to a table of 13, as a result we were forgotten about. Long time to be taken to table, and a long time between courses.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 08 July 2019

All excellent but hadn’t realised service was included in the bill so tipped again.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 07 July 2019

I was visiting with my husband and my parents and we had ordered our main course and whilst we were eating it we had a phone call from my sister to say there was a medical emergency at home and we had to leave immediately. I asked for the bill and was told by the waitress that even though we had only eaten one course as it was a set menu (we hadn't ordered a dessert at that time so there was nothing to spoil) we were expected to pay for 2 courses. I am extremely disappointed that we were charged for the 2 courses and although I am a frequent visitor to the Hotel. I will never visit or eat there again. Because of the emergency at home I was unable to question this at the time.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 06 July 2019

The service was extremely good and attentive. The meal was of a good standard, as was the wine ordered. The atmosphere within the restaurant was very conducive and relaxing.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 07 July 2019

Lovely food and service. Thankyou

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 05 July 2019

On arriving at rafters we were welcomed. Ordered drinks to which 2 arrived incorrectly, there was no offer to change it we had to ask. The starters were lovely then the sun started to set. I have to say this ruined our evening to which we were celebrating a 50th wedding anniversary, so a very special occasion. The table had been set with no consideration for this sun set and with no blind in place the people sitting looking to window relied on us opposite to sit in such a way to block the sunlight from them which was impossible. Once they rushed through their main meal they stood up while the rest finished. At no point did anyone offer an alternative we just had sweeping comments. However it got to the point it was request to be moved or go home. We requested to be moved and this was great. The next table was lovely wish we had sat there from the start.!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 05 July 2019

Brilliant service and delicious food.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 30 June 2019

Nice relaxed atmosphere

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 30 June 2019

The internal temperature of the restaurant was far too hot. Find it silly that no. Air conditioning was installed when built as this building has no windows that open! I dine at resort regularly, (was there on Friday for an afternoon tea) but prefer rafters in the evening for the view and relaxed atmosphere. I seriously did not enjoy my evening there on Sunday due to the temperature and left as soon as we ate, instead of spending time at the bar as we usually do

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 30 June 2019

The floor under our table was filthy...

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 30 June 2019

Service was shocking. Lock out on balcony for 15 minutes as couldn’t get back in as there was no handle outside. Food was ok- nothing special

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 26 June 2019

Perfect! 👌

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money