Rafters
Monday to Saturday
Lunch: 12pm - 5.30pm
Sunday Lunch: 12pm - 4.00pm
Monday to Sunday
Dinner : 6.00pm - 9.45pm
- Disabled Access
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About Rafters
This luxuriously relaxed restaurant makes a striking statement with its soaring cedar wood beams which lend the restaurant both its name and its unique atmosphere.
Set within the prestigious Twenty Ten Clubhouse, diners will enjoy the stunning views over The Twenty Ten course and beautiful Usk Valley. The Rafters menu is simple and elegant, with a touch of Welsh flavour.
Rafters’ talented chefs have created a menu with many local ingredients to create succulent steak and grills.
Dining at Rafters is a good excuse to dress up, although there are no stuffy rules. You’ll feel equally at home in smart casual attire or something a little more formal (please no shorts, vests, flip flops, torn jeans, trainers (white or coloured), football or rugby shirts). Formal footwear is required.
Availability
We came for a nice meal and couldn't fault a thing. We were welcomed in a friendly professional manner and seated quickly. Our waiter for the evening was rhys who was very helpful when asked for his recommendations and he was very good when cooking the steak dianne.
The waiting staff were very helpful and attentive, but not intrusive. Nice and relaxed atmosphere. Food was very nice. My wife was pleased to see more than one vegetarian option and neither involved pastry. Didn't have a dessert, but the cheese board was very nice and the use of local Welsh cheese was a nice touch
Brilliant food and service from the waitress. Once finished our food we had to wait along time for our bill and pay which was the only down side to our visit. We had a lovely table of the view from the restaurant.
Excellent food, drink and service from staff at Rafters. Were there for lunch for our Wedding Anniversary. Lovely dining expereince.
In these times the menu was very limited and almost all dishes contained cows milk. There was shouting from the shop below by visitors and staff watching cricket - very raucous. There were no desserts that I could eat and the limited mains that could have the dairy removed were just that - no extra flavours or oils. Wife's potatoes were forgotten and came 5mins later. Waited at table to be advised when bus came only to find the bus went as we sat at the table. The food was not particularly special. The bill was unclear about the 10% service (no breakdown) so we left a little extra only to find on check out that it had been included.
Staff were excellent, and cannot be faulted. Friendly and efficient. The restaurant unfortunately lacked atmosphere. Only 4-5 tables dining that evening. Very disappointed with the tiny portions. I am a small eater (size 8) and even I was surprised at how small these were. I came away wanting more. One of my drinks was taken away before I had finished it ( although I was compensated with another due to this) and my treacle sponge was hard at the bottom making it difficult to break off with my spoon ( I passed this comment on to the waiting staff). It appeared to have been microwaved as this is the texture that can happen when over heated??. My sister ordered lamb and was not asked how she would like it cooked, and it was only afterwards we realised this when it came out not just pink (acceptable) but blue-serious amounts of blood. In all honesty we were very disappointed and this was to celebrate my Sisters 50th.
We had a lovely meal to celebrate my daughter and daughter in laws birthdays. My membership discount made the meal very good value. The young man who looked after us on the mezzanine was excellent and really friendly. A lovely afternoon was had by all.
I thought the service was quite slow. We sat down at 1pm and didn't receive starters until 2pm.
A lovely evening, brilliant staff. If dining at Rafters ask for a window seat!
On arrival, we were give the A La Carte menu, when we had specifically booked the Midweek Dining menu through the website. We had to ask for this menu. We were rushed to our table, we were not offered a drink at the bar first. We waited too long for our starter. The waiter brought the wrong wine. The food was excellent, though somewhat bland and unadventurous.
Very disappointed with our meal. We opted for the set meal and to be honest you don't expect to pay for additional things like potatoes and veg and £3.95 each. The starter fishcake, did not mention it was Salmon, had it I wouldn't of chosen it as its not my favorite fish. It was dry, expected more. Portion size was small to medium. We opted for the Pork belly and when it arrived it was the size of a Mr Kippling slice. Small, luckily we added chips. When they arrived, between 3, the bowl was so small we had to order another at an additional £3.95. The broccoli was burned and acrid but my friends did not want to complain! They are very gentle older ladies. The Water was £4.50 a bottle for a large, small still at £2.75. Wine was very expensive at £8.95 for a medium house red. Everything was under seasoned, even the butter with the bread was unsalted. I expected far more for such a high quality hotel and although, as I said my friends wouldn't allow me to complain. I am doing so now so they cant be embarrassed. We paid the ridiculous high bill and left and we shall not return here.
Only 3 main courses available on set menu - everyone had obviously had the beef which was the only choice we wanted. So two courses cost us £30 each and not impressed. Chicken was grilled and very dry. Would not eat there again. Not good value.
An excellent meal, in a wonderful setting looking out a picture perfect view. Lovely attentive who explained the menu well.
Service slow due to a table of 13, as a result we were forgotten about. Long time to be taken to table, and a long time between courses.
All excellent but hadn’t realised service was included in the bill so tipped again.
I was visiting with my husband and my parents and we had ordered our main course and whilst we were eating it we had a phone call from my sister to say there was a medical emergency at home and we had to leave immediately. I asked for the bill and was told by the waitress that even though we had only eaten one course as it was a set menu (we hadn't ordered a dessert at that time so there was nothing to spoil) we were expected to pay for 2 courses. I am extremely disappointed that we were charged for the 2 courses and although I am a frequent visitor to the Hotel. I will never visit or eat there again. Because of the emergency at home I was unable to question this at the time.
The service was extremely good and attentive. The meal was of a good standard, as was the wine ordered. The atmosphere within the restaurant was very conducive and relaxing.
Lovely food and service. Thankyou
On arriving at rafters we were welcomed. Ordered drinks to which 2 arrived incorrectly, there was no offer to change it we had to ask. The starters were lovely then the sun started to set. I have to say this ruined our evening to which we were celebrating a 50th wedding anniversary, so a very special occasion. The table had been set with no consideration for this sun set and with no blind in place the people sitting looking to window relied on us opposite to sit in such a way to block the sunlight from them which was impossible. Once they rushed through their main meal they stood up while the rest finished. At no point did anyone offer an alternative we just had sweeping comments. However it got to the point it was request to be moved or go home. We requested to be moved and this was great. The next table was lovely wish we had sat there from the start.!
Brilliant service and delicious food.
Nice relaxed atmosphere
The internal temperature of the restaurant was far too hot. Find it silly that no. Air conditioning was installed when built as this building has no windows that open! I dine at resort regularly, (was there on Friday for an afternoon tea) but prefer rafters in the evening for the view and relaxed atmosphere. I seriously did not enjoy my evening there on Sunday due to the temperature and left as soon as we ate, instead of spending time at the bar as we usually do
The floor under our table was filthy...
Service was shocking. Lock out on balcony for 15 minutes as couldn’t get back in as there was no handle outside. Food was ok- nothing special
Perfect! 👌