Rafters
Monday to Saturday
Lunch: 12pm - 5.30pm
Sunday Lunch: 12pm - 4.00pm
Monday to Sunday
Dinner : 6.00pm - 9.45pm
- Disabled Access
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
About Rafters
This luxuriously relaxed restaurant makes a striking statement with its soaring cedar wood beams which lend the restaurant both its name and its unique atmosphere.
Set within the prestigious Twenty Ten Clubhouse, diners will enjoy the stunning views over The Twenty Ten course and beautiful Usk Valley. The Rafters menu is simple and elegant, with a touch of Welsh flavour.
Rafters’ talented chefs have created a menu with many local ingredients to create succulent steak and grills.
Dining at Rafters is a good excuse to dress up, although there are no stuffy rules. You’ll feel equally at home in smart casual attire or something a little more formal (please no shorts, vests, flip flops, torn jeans, trainers (white or coloured), football or rugby shirts). Formal footwear is required.
Availability
The service was not great, we were told twice bread we come to the table but it never did. The food was ok but I would say a little over priced for what it was. We both had fish which was over done. The toilets were dirty with paper towels all over the floor, we had the same experience when we went back to the main hotel and had a drink in the bar. The bar staff was very rude, I understand they were using sanitiser around the bar but large amounts of seats were sprayed and left and you couldn’t sit down. We also pushed out of the way at the bar so that the lady could spray it. Not the service I would have expected from a top hotel.
Some of the staff tried very hard to make the experience special, but the woman in charge was very unconnected and did not give the expected 5* reception or interaction. The food was OK, but the beef cut was obviously cheap and fatty when this was pointed out nobody reacted.
Lovely food, only negative was that a side order came to the table cold, it was sent back but by the time we received a hot replacement we had finished our main course. Also time between courses was a quite long.
Victoria our waitress was exceptional and attended to all our needs. Very professional and friendly throughout. Thank you and we will return!!
Very good meal, good staff, prices especially the drinks were too high, bottle of Prosecco at well over £30 is too much, and not competitive in South Wales.
The menu is fairly limited but the quality of food and wine was excellent.
N
Staff seemed to disappear after delivering each course of food and then had to wait 10mins just to find someone to ask for the bill
It was a pleasant Business lunch.
The journey to Rafters was very hard to foiiow, Signage is NOT CLEARLY seen from cars approaching venues. The Restraunt itself exceptional, staff welcoming and extreamly helpful, taking us to table and settling us down added to the ambience! The first course very very delicious, the main course for all except mine which the Beef though suc culent was extremely chewy and full of fat and sinews, the sweet exceptional along with the drinks very very good. Just one blemish my beef, I told the waitress and she offered to replace but no offer of a discount. The whole visit was well worth the time and effort and we will certainly be coming back!!! Thank you for making our visit worthwhile.
Great food and service
Lovely evening and nice and friendly staff
I was shocked to find out that as guest (2 persons) staying overnight, I will be charged £18 for overnight parking!!! This is the only hotel I have stayed as a guest either overnight or just for a day (locally or abroad) that charges parking fee! It would be nice if there was a pianist who plays music as guests dine in the evenings to create a more romantic, lovely ambience. There was a piano but no one was playing it, not even a piped-in music as you enter the restaurant. The staff were friendly, happy and accomodating though. Mind you, my husband and I stayed there to celebrate our wedding anniversary. It could have been much nicer if there was music in the background. The starters and main course were not extra ordinary or very impressive at all, it came a little bit cold when they were supposed to be served warm. My dessert which was chocolate terrine made me very happy and put a smile on my face. The merlot was lush, we enjoyed it! No complimentary bottled water! Thanks for the complimentary toiletries though. A guest needs to be prepared to spend a lot of money here as everything has a tag price. Our room - superior with balcony was fab, very impressive and we enjoyed our stay there. Oh, it was either too cold or too hot in the night as we were awakened to find ourselves sweating. Quiet where we were though (stayed at the 9th floor). Kudos to the harpist at The Olive Tree - she added an ambience and a pleasurable breakfast experience for everyone with her lovely music! We will definitely come back again for another special occasion.
Lovely meal and excellent service.
The one main course was incorrect which resulted in 2 of us finishing our meal before the corrected meal arrived.
Enjoyed our evening here. Food and drink good. But waited AGES in between each course. Restaurant not mega busy but no food seemed to come out of the kitchen for ages. I’d say it was an hour to wait for starters and an hour the between each course. At one point no one in the whole room was eating. Couldn’t understand the long delays. We don’t like to be rushed but this was extreme. Especially as we were staying the night and wanted to enjoy the bar & room etc. Waitress was lovely though and very apologetic. Offered us a discount (think she’s used to this problem!) All in all enjoyed Rafters as a first visit but this would put us off returning.
Wouldn’t rush back, we had a voucher for Christmas and everything we wanted on the menu we had to pay an additional cost. We spent £80 which is a lot considering the mean should have been free. Not a good choice of food.
A very pleasant experience made special by the exceptional attention given us by our waitress, unobtrusively, and she flamed the pineapple dessert expertly.
Definitely recommend the flambé pineapple
Waiting a long time for our main and dessert , and my husband nor I could eat our desserts. The chocolate terrine was so bitter it was inedible and the lemon cheese cake was probably one of the worst I have ever had , the grey sponge around the plate was tasteless , the meringue was awful and the cheese cake part was really cheesy , I know it’s cheese cake but it tasted like there was a lump of cathedral city plonked in there . We also only had 2 drinks in 2 hours as there was a lack of waitresses and the side order of chips arrived as my husband had nearly finished his food . Starters and mains were beautiful.
Fantastic evening service and food was excellent. First tine at this restaurant but will return for sure. I had the monkfish it was delicious. Thanks for a great night
Absolutely enjoyed the meal we had here. Was a bit disappointed to find the menu online was not the same as the one at the venue
Food wasn’t to the standard we expected for a high values restaurant.
Lovely menu with a good variety of choice. Service was really good very attentive and pleasant waiting staff although the restaurant was quite quiet with only a few tables needing service. My only comments are that the Viognier could have been more chilled but was delicious. The final comment was that belly pork skin could have been crispier and the pork seasoned more however the other elements of the dish were very tasty. The salmon was beautiful along with the starters and dessert. Final comment unrelated to food was that on arrival (a very wet and windy day) coats, hats and umbrellas should have been taken off guests instead of us having to take them into the restaurant
Classy place, we were lucky as it was only 30% full.