Breakfast Buffet - 6:30am - 10:30am weekdays
Breakfast Buffet - 6:30am - 11:00am weekends
Dinner 6:00pm - 9:30pm
- Disabled Access
- Free Wi-Fi
About Pretty Boy Italian Steakhouse
Pretty Boy Italian Steak House will give its diners a tongue and
cheek flair to home cooked Victorian produce, the comfort
food as loved by all in the latest foodie precinct of Melbourne.
Pastas were AMAZING, but the steaks (rib eye) was pretty dry, quite disappointing for a steakhouse.
Enjoyed our dinner. Gnocchi was delicious. Steaks were good too. Staff were lovely
We both had the 5 courses for $55. The food was fabulous. Great quality produce and attentive service. Would go again
We will certainly come again.
Wonderful food, great drinks and recommendations good chat with the chef.
Food was pretty good without being exceptional. Service was pretty bad. Waited 35 mins to get seen too. Lastly, I purchased a bottle of Perrier Jouet which was $175. I can buy that bottle for $70 at any shop. $175 dollars. Jesus that is a steep mark up. For that reason I won’t be coming back. No idea what satisfaction ones gets from ripping off your patrons.
We were really looking forward to dinner at Pretty Boy Italian Steak House for our 12 year anniversary. However, the experience really let us down. The food was really underwhelming for the amount we paid(feedme menu) and our preferences for food was completely disregarded. The orders we made were wrong on 2 occasions. The wine that we order sat in the ice bucket 10m away and no seemed to mind that we had empty glasses. Also, the water for the table was left empty for over an hour. Extremely disappointing experience.
Sadly, my husband and I did not get to eat at this restaurant. We left after not being satisfied with the service. We arrived 10 minutes early, so expected to wait. It was lovely to chat to the head chef who worked in an open plan kitchen. If only all of the staff had his hospitality skills). We were seated 15 minutes after our booking time. We were not offered as much as a drink of water, there were no serviettes on the table and we had to ask for the menu, (and offered no apology for this oversight). After being ignored for 15 more minutes, and watching the staff rush around with no seeming purpose, we decided to leave. The maitre d' realised too late and followed us to the lift apologising, but I'm really not sure he knew what he had done wrong. I explained that it was not the wait for the table, as much as the lack of service thereafter.
What dinner? Rocked up at 8pm with a booking for 5. Took ten minutes to even get anyone's attention. Finally the manager came to say the table would be another 15min. Was directed upstairs for a drink. 15min later, again manager said ten minutes. "Conservatively". I said really? We left after that. No phone call to tell us a table was ready. Just completely forgot about us. The staff looked an absolute mess, everyone was flustered. Plenty of pissed off diners. Even a guest that wanted to pay was waiting forever. The manager seemed to be apologising to many diners. Another couple walked out. What is wrong with this place? Oh and the atmosphere and decor was reminiscent of an underground carpark. For a new hotel, you'd think you could have done something sleek and sophisticated. But no. Grey tile flooring. Grey walls. No windows. Lighting was so bright it was like a hospital ward. Tip: dim those down lights, put some candles on the tables.
Service was very slow as they were understaffed, we felt sorry for the waitstaff they were running around the whole night. The service we received was excellent (say thanks to our waitress, she is Montenegrin, didn’t get her name), just slow. We waited 20 minutes from when we were seated until our order was taken (drinks included).
One meal was sent back as it was inedible, our sourdough antipasti took 1hr to arrive and our mains took 2hrs and only came out once asked where they were. This was my birthday celebration and it didn't feel special at all thanks. Staff were friendly but completely run off their feet.
Each time i have been to pretty boy it has gotten better. It is improving with time, and hopefully I will enjoy it even more next time. It is still in its younger days, but staff are doing their best to ensure a nice dinner.
Amazing fine dining food. Loved it!
Recently went out with some friends for dinner and had a terrible experience Had to wait 15 minutes to be given a menu then was only given one after asking In total after being seated 30 minutes we got our first drink after having to ask if we could order some drinks We then had to ask two different waitresses to order some food only to then have to wait for a third The gnocchi was beautiful and can’t fault it, great portion for the starter The steak was cooked beautifully but was very thin which was a little disappointing, shame I ruined my steak by pouring over the most saltiest peppercorn sauce I’ve ever tasted The restaurant wasn’t busy so I find this level of service unacceptable and disappointing.
Amazing food and service
Was a sensation experience. Food was fantastic, Customer service was top notch. The atmosphere was buzzing. We had the 6 course because we wanted to try a little of everything. It was cooked to perfection and will certainly be back. Customer service was superb
Wait staff forgot several orders of drinks.
Excellent staff and food one of the better meals we have had in an Accor property
We had the 5 course menu. All courses were wonderful but Potato gnocchi with mushrooms was amazing. The staff were friendly and attentive.
So this was kind of a gamble coming somewhere for dinner for our anniversary that I had never even heard of but all I can say is wow. What a beautiful restaurant hidden away in a hotel complex that you would never expect. Very typically Melbourne, hidden away in a lane that you would never find unless you were looking for it. But I can definitely recommend a visit to Pretty Boy Italian with their amazing food (the gnocchi was a standout) and very hospitable staff who did not disappoint. Will definitely be back.
Fantastic food and great service, definitely will have to come back again. Thanks
Great food & service
Enjoyable night, excellent service & great meat/pasta options. Will definitely eat there again. Staff couldn’t be more obliging.
Food was great. Service was great. And watching the team of chefs work together was really nice. But the venue was a little bit underwhelming, needs a little more pizzazz or colour or something. Overall we definitely enjoyed our experience here.