Pondichery Cafe

C-57, Bandra Kurla Complex, , Bandra (East), Mumbai , India, 400051
Restaurant info
Opening Information

Breakfast - 06.30 to 10.30(Weekdays)
06.30 to 11.00(Weekends)
Lunch - 12.00 to 15.00
Brunch - 12.30 to 16.00
Dinner - 19.00 to 23.30

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About Pondichery Cafe

This round-the-clock multi-cuisine restaurant offers a you relaxed, luxury-market atmosphere with well-lit open spaces to stroll around, while you sample delectable cuisines.
Pondichéry Café - All-day Dining features a live kitchen and an exclusive central area for private dining of 10 guests lies enclosed in a glass structure inspired by the raw mysterious form of uncut Diamonds.

Cuisine: Asian, Continental, Mediterranean
Dress Code: Casual
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Diners Review
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5 Stars:
77
4 Stars:
38
3 Stars:
22
2 Stars:
13
1 Star:
7
Visited On Sunday, 08 March 2020

The sweets at the Dessert station this women's day were outstanding. They were so good I couldn't resist taking a few home. Huge congratulations to the team for making progressive strides in this department. There was a time when this section looked like almost everything was outsourced. Not anymore. Kudos ! Love , Behram and Melanie Patel

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Visited On Thursday, 05 March 2020

Excellent place,. the ambience, the style , the decor make one want to visit again. Quality of food was very good and also the portions served. Helpful, well mannered staff. Enjoyed the evening.

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Restaurant Response

Bonjour Ms. Vandana, Thank you for your kind words. It was our pleasure to have you over and we eagerly await your next visit :) Do write to [email protected] to stay updated on the events and happenings in the hotel. Hope to see you soon. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Responded On Tuesday, 10 March 2020
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Visited On Sunday, 23 February 2020

The Sunday Brunch continues to amaze. It is a beacon of excellence in hospitality and gastronomic adventure. The entire team should be proud. Cinderella, Elton,Nouheed, Neeraj. Dessert section has improved considerably. So congrats to the pastry chef who has pulled up. Dimsums are back to being wholesome ( chicken ) and steaming fresh. Pure joy ! Warm welcome to Restaurant Operations Manager ,Yogesh Rawat who has been delighting us at the JW Sahar. He has his work cut out for him but we are confident he will deliver. With love and best wishes, Behram & Melanie Patel

Reviewed On
Restaurant Response

Bonjour Mr. Patel, Thank you for your kind words. It was our pleasure to have you over and we eagerly await your next visit :) Do write to [email protected] to stay updated on the events and happenings in the hotel. Hope to see you soon. Sincèrement, Akshay Sood, Director of Food & Beverage – Sofitel Mumbai BKC

Responded On Tuesday, 10 March 2020
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Visited On Saturday, 22 February 2020

Veg options for dinner were too limited. Pasta live counter was tasteless. Somehow waiter suggested that taste will always be like that which was not acceptable as salt was missing.

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Visited On Saturday, 15 February 2020

The service was delayed everytime we ordered anything. The buffet counter didnt refill the desert we wanted. Overall very poor experience. We demand a complete refund.

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Visited On Monday, 27 January 2020

Thanks to Bertha. the guys waiting at my table, Kiran and Hari.

Reviewed On
Restaurant Response

Bonjour Mr. Shom, Thank you for your kind endorsements. It was our pleasure to have you over and we eagerly await your next visit :) Sincerement, Akshay Sood Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Thursday, 06 February 2020
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Visited On Sunday, 26 January 2020

We visited for Sunday brunch. Good spread but average taste. We are veg hence felt let down. Average bar tending. Lacks wow factor. Lots of efforts by restaurant but lost the direction.

Reviewed On
Restaurant Response

Bonjour Mr. Mehta, I am extremely concerned to read the areas of opportunity that your review has brought to our attention and I promise to look into each one of them in-depth and get the needful rectified. Reiteration of training standards will be done and your feedback has truly been taken in the spirit intended. I have also noted your feedback on a few dishes and have shared the same with our Executive Chef for review. Thank you once again for your feedback and we hope you will give us the opportunity of welcoming you again soon in Sofitel Mumbai BKC. Sincerement, Akshay Sood Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Thursday, 06 February 2020
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Visited On Saturday, 25 January 2020

Excellent ambience and service. However, it is more value for money for non-vegetarians. All 4 versions of veg sushi was very dry. The dim sum were amazing. Thai curry was weird. Desserts were excellent.

Reviewed On
Restaurant Response

Bonjour Mr. Mehta, I am extremely concerned to read the areas of opportunity that your review has brought to our attention and I promise to look into each one of them in-depth and get the needful rectified. I have noted your feedback on a few dishes and have shared the same with our Executive Chef for review. Thank you once again for your feedback and we hope you will give us the opportunity of welcoming you again soon in Sofitel Mumbai BKC. Sincerement, Akshay Sood Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Thursday, 06 February 2020
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Visited On Saturday, 18 January 2020

tout était parfait, le choix, la qualité l'ambiance feutrée. merci au serveurs et hôtesses pour leur gentillesse et leur professionalisme.

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Visited On Saturday, 18 January 2020

A very nice ambience with a great spread ( Though you be able to try all items... lol), the service quality is also great. Only wish that it was a bit less hefty on the wallet. But overall a gr8 and satisfying experience.

Reviewed On
Restaurant Response

Dear Saswata, Thank you for your kind endorsements. It was our pleasure to have you over and we eagerly await your next visit :) Sincerement, Akshay Sood Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Thursday, 06 February 2020
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Visited On Sunday, 19 January 2020

This sundays Brunch was simply exquisite. The indian Non Vegetarian was the best we have had in a long time at any sunday brunch in the city. The rearrangement of some of the food stations is appreciated . Poached seafood is right next to the chinese making it very easy to mix it up with various sauces and slurries. Soetial mention to Manager Noheed Shaikh who is there most sundays and works tirelessly and efficiently to make your time as good as it can be. Love to the culinary and management team, Behram and Melanie Patel

Reviewed On
Restaurant Response

Bonjour Mr. Patel, Thank you for your kind endorsements. It was our pleasure to have you over and we eagerly await your next visit :) Sincerement, Akshay Sood Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Thursday, 06 February 2020
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Visited On Sunday, 19 January 2020

This is the place we go for any celebrations. Lovely ambience, great food, wonderful service.

Reviewed On
Restaurant Response

Bonjour Mr. Rao, Thank you for your kind endorsements. It was our pleasure to have you over and we eagerly await your next visit :) Sincerement, Akshay Sood Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Thursday, 06 February 2020
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Visited On Saturday, 18 January 2020

Service of Gaurav on Table was Excellent.. very good.. Very polite and remarkable.

Reviewed On
Restaurant Response

Bonjour Mr. Atul, Thank you for your kind endorsements. It was our pleasure to have you over and we eagerly await your next visit :) Sincerement, Akshay Sood Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Thursday, 06 February 2020
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Visited On Saturday, 18 January 2020

There was some confusion on discount for my Accor membership. Ultimately paid full rates. Poor service from staff. Even water had to be requested. No one showing us the layout of buffet as it is kept in unstructured layout. Staff look like trainees without direction

Reviewed On
Restaurant Response

Bonjour Mr. Balasubramanian, I am extremely concerned to read the areas of opportunity that your review has brought to our attention and I promise to look into each one of them in-depth and get the needful rectified. Reiteration of training standards will be done and your feedback has truly been taken in the spirit intended. Thank you once again for your feedback and we hope you will give us the opportunity of welcoming you again soon in Sofitel Mumbai BKC. Sincerement, Akshay Sood Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Thursday, 06 February 2020
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Visited On Friday, 10 January 2020

Not worth the price.

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Restaurant Response

Bonjour Ms. Shakuntala, Thank you for your feedback and we hope you will give us the opportunity of welcoming you again soon in Sofitel Mumbai BKC. Sincerement, Akshay Sood Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Thursday, 06 February 2020
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Visited On Tuesday, 31 December 2019

Loved the service of both Hani and Ankit at our table. They made the evening more enjoyable. Also the staff with the kids in the play section was fab - kids been taken care off nicely was a huge savior.

Reviewed On
Restaurant Response

Bonjour Mr. Sunny, We are so glad to know you enjoyed our Pondichery Cafe and your appreciative comments for Ankit and Hari are most encouraging and will always be our greatest reward. It was a pleasure for us to be at your service and we look forward to welcoming you back soon to Sofitel Mumbai BKC. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Responded On Monday, 13 January 2020
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Visited On Tuesday, 31 December 2019

Music could have been better.

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Visited On Sunday, 29 December 2019

The Sunday Brunch was exceptional with the addition of Black pepper Singapore crab,Pondicherry chicken and mouth watering Salli Mutton. Service is always 7 stars. Delightingly yours, Behram & Melanie Patel

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Visited On Wednesday, 25 December 2019

the best part of this meal was the excellent service by the staff,it was a supurb Christmas lunch.

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Visited On Saturday, 21 December 2019

There were few desserts which got over, Toppings of waffles were insufficient The chocolate topping was not as per standard, it was thin and wattery, There should have been more flavours topping I felt, There could have been better Chinese and pan-asian food

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Visited On Saturday, 21 December 2019

Good Ambience and food. Me and my team had a good time

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Visited On Saturday, 21 December 2019

Chaotic , extremely poor service.

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Visited On Sunday, 15 December 2019

Very good service by the waiter akshay. Very good food.

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Restaurant Response

Dear Hetvi, Thank you for your kind words. It was our pleasure to have you over and we eagerly await your next visit :) Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Responded On Friday, 20 December 2019
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Visited On Sunday, 15 December 2019

Delicious Breakfast Buffet.Wide spread of choice. Variety of Fresh Juices ,Milkshakes,Lassi ,Dryfruits, Live Dosa,Parathas,Pancakes. Still lots of Varieties are there beyond above.

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Restaurant Response

Dear Nirav, Thank you for your kind words. It was our pleasure to have you over and we eagerly await your next visit :) Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Responded On Friday, 20 December 2019
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Visited On Saturday, 07 December 2019

Special service effort by staff for a special ocassion. Excellent buffet, great ambience.

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Restaurant Response

Dear Kiran, Thank you for your kind words. It was our pleasure to have you over and we eagerly await your next visit :) Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

Responded On Friday, 20 December 2019
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