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Pondichery Cafe

C-57, Bandra Kurla Complex, , Bandra (East), Mumbai , India, 400051
Restaurant info
Opening Information

Breakfast - 06.30 to 10.30(Weekdays)
06.30 to 11.00(Weekends)
Lunch - 12.00 to 15.00
Brunch - 12.30 to 16.00
Dinner - 19.00 to 23.30

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About Pondichery Cafe

This round-the-clock multi-cuisine restaurant offers a you relaxed, luxury-market atmosphere with well-lit open spaces to stroll around, while you sample delectable cuisines.
Pondichéry Café - All-day Dining features a live kitchen and an exclusive central area for private dining of 10 guests lies enclosed in a glass structure inspired by the raw mysterious form of uncut Diamonds.

Cuisine: Continental
Dress Code: Casual
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Avios will be awarded within 14 days from dining.
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Visited On Wednesday, 10 October 2018

There I was, at a Sofitel property in a country known for great hospitality and attention, yet standing up and running after the waiters to get service. Never again.

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Visited On Saturday, 29 September 2018

The food quality was good but it lacks in taste.

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Visited On Wednesday, 26 September 2018

Too much Indian food on offer and limited choice of international cuisine is something they can look into but no complains. Everything was nice. Too many deserts on offer.

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Visited On Sunday, 23 September 2018

See my previous review during dat tym i visited for lunch and enjoyed it but today was really dissapointed to see the quality of the buffet (being a brunch) have deteriorated, went to sofitel thinking about the japanese food along with global food selection but today found no sushi no salamis no mussels no prawns or squuid on the salad bar, amount of veg options have taken all over the non veg, for me brunch means a meal between breakfast and lunch that have dishes from both breakfast and lunch but could not find any sausage or a dosa counter any wer whatever nonveg dishes available found it to be overly cooked mking the meat dry or under cooked... In either way both were like chewing a rubber refilling of dishes was slow salad did not seem to be fresh specially the lamb salad, tuna was smelling terrible in tuna salad... Asked one of the restaurant manager about unavailability of sushi sashimi or mussels so the answr was vietnamese food festival is on so who says vietnamese people dont eat sushi or mussels you can keep mexican counter chaat and dhoklas counter where there was not even single guest but you cant keep japanese counter greaaaaaaat even after knowing very few restaurant serve japanese sushi and sashimi or mussels on thier buffet but not dis time. HIGHLY DISSAPOINTED!!! Even think about your parking space no parking or entry for 2 wheelers... Reaaaaaalllllyyyy???? Why so, only people who have cars can come to savour the buffet?

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Visited On Sunday, 23 September 2018

Good food and value for money

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Visited On Friday, 07 September 2018

The prices for the alcohol was in the higher side and also although you have IMFL you must also have Indian brand higher end spirits because alcohol will be the only reason that will stop me from coming back.

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Visited On Saturday, 01 September 2018

Great food

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Visited On Wednesday, 29 August 2018

Excellent ambience and great vibe all around, however the service staff are very dull and none of them have a smiling face. This just doesnt at all have a welcoming feeling.

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Visited On Wednesday, 22 August 2018

Overall great experience !

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Visited On Wednesday, 15 August 2018

Team, this is my 3rd visit this year already and i thoroughly enjoy the food and the services! Thanks for being wonderful!

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Visited On Friday, 10 August 2018

Food was nt gud n staff was not at all courteous, washroom was stinking.

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Visited On Saturday, 14 July 2018

excellent service and an eye to impress

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Visited On Saturday, 07 July 2018

The spread was extensive but lack taste. Not worth the price.

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Visited On Sunday, 24 June 2018

great service nice food

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Visited On Sunday, 17 June 2018

Food was not good taste and quality wise and no proper service by waiter as they were busy with foreign guests. Also due to father day I didn’t got any discount on account of membership and was not informed of the same

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Visited On Sunday, 20 May 2018

I feel bad for this hotel, such a good brand good looking hotel, good looking restaurant but the food was just average! Funny thing is that the food tasted fine but in most cases the food was cold on the buffet or had dried up just lying in bowls and the service staff or the chefs not even bothering to keep stirring the food so that it looks fresh.. The FnB head of this hotel must be a really busy guy to not worry on what’s happening to his most popular restaurant. The person reading may think one bad experience but I actually visited twice and my experience has been similar. So let’s start with the dim sums good in taste but had become hard and dry in the basket, sushi was not appealing at all but then I waited to get some fresh made which turned out to be excellent. Salad and cheese counter seems good. The Chinese and Thai again same problem tastes good but the food has stayed in the service dish for so long that it looks horrible and you wouldn’t want to taste it. So if you come here and wish to enjoy a good meal as the chefs to make small portions for you then you will love it!! The surmai in hara masala again an outstanding dish but I actually hurt myself 4 times eating it coz of the bones wonder why would they serve fish with bones in it. The continental section here I’m sorry but the food didn’t even taste good, the seafood dishes or the meats nothing great to talk about. Now this is a French chain so you are hoping the desserts are going to blow your mind but even that doesn’t happen, the mithai tasted better than the other desserts, the panacotta was so bad that you wouldn’t want to take a second bite. I’m sorry for making this feedback so negative but I really would hope the fnb gets improved. I can only feel sorry for this place as it’s such a convenient location and a beautiful place but they have a fierce competition from Grand Hyatt which has been so good with its food from the day it open.

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Visited On Sunday, 20 May 2018

Excellent Food and service. special thanks to Mr trevor & Mr laxmikant

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Restaurant Response

Dear Yash Thank you for sharing your feedback. Truly glad you experienced our culinary delights at Pondichery Cafe and it was a pleasure for us to be at your service. Your compliments have been shared with the entire service team- and have truly made their day! It was a pleasure for us to be at your service and we look forward to welcoming you back soon to Sofitel Mumbai BKC. Sincerement, Shahrom Oshtori Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Friday, 25 May 2018
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Visited On Sunday, 20 May 2018

Lovely ambience!Grt food!Grt team work from chefs to service team.Thank-u!U all toil so hard in sweltering heat & dish out such brillant food with so much love poured into each dish.Kudos!

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Visited On Tuesday, 15 May 2018

The food was great with an amazing variety.

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Restaurant Response

Dear Saahil Bathija, Thank you for your review. It was our pleasure to have you over and we eagerly await your next visit :) Sincerement, Shahrom Oshtori Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Thursday, 17 May 2018
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Visited On Sunday, 13 May 2018

This is our place to be.We just look for a blatsnt excuse to cm to sofitel for munching.The chefs do a stand-out job in all tht they do.Sofitel always thinks out of the box when it comes to live-counters.Ur array of salads r so refreshing to even just stare at in summer.Plz continue with this determination and u will always be NU1 in whtever u dish out.Love the service team.The r.m’s here hv their boyz working in tandem with guest table from clearance to getting tht ordered drink.Keep it up.3cheers to all of u.

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Restaurant Response

Dear Sunal Nanavati, Thank you for your kind words. We are so glad to know you enjoyed our culinary offerings in Pondichery Cafe and your appreciative comments are most encouraging and will always be our greatest reward. It was a pleasure for us to be at your service and we look forward to welcoming you back soon to Sofitel Mumbai BKC. Sincerement, Shahrom Oshtori Director: Food and Beverage - Sofitel Mumbai BKC

Responded On Thursday, 17 May 2018
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Visited On Wednesday, 09 May 2018

Hi, Firstly I had made the booking and mentioned that I need a table with flowers and candle since I was coming there to celebrate my Wedding anniversary. I got the booking reply saying noted. When I got there, there was no arrangements done. And I requested the Lady at the desk to try and arrange something. After about 10 mins I got a table with some flower petals strewn across. Next the service was very poor. No drinking water provided and the Live counter Pasta ordered was obtained while I was going for some desserts. Most of the Food items were good in taste and the selection was fare. Thanks, PC.

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Visited On Sunday, 06 May 2018

This has been our fav place from the word go.We hv been patronizing sofitel since the 1st brunch tht we enjoyed here.The food is par-extraordinare.This is one place in mumbai which very tediously gives u every section frm chaat to asian to japanese to indian to desserts et all in grt variety.The indian main course i can happily say is like no other star places we hv visited.They dont make run of the mill indian food at all.Its this very uniqueness which is their usp.The service team & chefs work so beautufully together like a well woven pashmina.We dont hv hard drinks & non-veg hence when with slot selection this restaurant came on eatigo our joy had no bounds.Thanks Eatigo.Thanks for giving us our fav restaurant back.

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Visited On Saturday, 28 April 2018

Enjoyed our launch It was a South Indian food festival Meal quality was perfect Very good deserts

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Restaurant Response

Dear Yogesh Chandra Thank you so much for writing in! The team looks forward to welcoming you back soon. Do let us know when your dropping in next :) Sincèrement, Shahrom Oshtori Director: Food & Beverage - Sofitel Mumbai BKC

Responded On Wednesday, 02 May 2018
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Visited On Sunday, 22 April 2018

Excellent selection of food Waiters were very pleasant and obliging

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Visited On Sunday, 08 April 2018

Love the vibes.Vibrant,happening!Food top-notch!Too much attn to detail!Service team execllent.Chefs make every counter make u crave for more.Thank u for coming on eatigo app as it makes ppl like us who r pure vegetarian and dont drink paisa vasool.Much thanks to the entire team of chefs who sweat out and put up such mouth-watering food day in and day out.Exec chef take a bow,u hv a wonderful team.😀👍🙏

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