Thursday - Saturday 12pm–11pm
- Outside Seating Area
- Gluten Free Available
- Families and Children Welcome at lunch
- Event Space
- Disabled Access
- Dietary Needs Catered For
- Business Lunch
About Pergola Paddington
We’re back! After a whopping 179,000 of you came to see us at Pergola Paddington in 2017 we’re back for season TWO! Bringing the outside in, taking the inside out, and only improving on last summer’s smash hit run. Sandwiched between the tributary tracks that feed into Paddington Station and the once bustling waterways of the Basin, our Pergola returns as a sunny summery paradise - a secret hideaway in the heart of west London’s busiest business district. Set over two carefully curated and beautifully decorated floors, Pergola Paddington is the perfect place to while away those long summer days, and enjoy an unforgettable night with your favourite people.
Very fun place! Beautifully decorated, great food and gin list. However, the music was very very loud from the beginning of the night (6pm) and therefore made it hard to talk to my friends as we were easing into the evening. But would recommend as a great place for pre-drinks for anyone!
We had a large Birthday group with some arriving earlier than others. Staff were efficient and professional and made sure everyone had a good night. Good Food, Good drink & Good atmosphere.
It was quite cold when we visited on Saturday - you would benefit from some outdoor heaters. The blankets also smelt quite bad so perhaps they need to be washed more frequently. I rated the service a 3 stars as while the bar service was good, I found some of the table seaters to be rude and pushy. We were informed that we would have to leave our table by 5pm as a new party had the table booked from 5pm. Our email stated that if a party doesn’t turn up within 30 minutes, the table is free for other people to sit at. As the party arrived after 6pm we thought that we would, as per the email, be able to remain at our table, as the new party was over 30 minutes late. Instead, we were rudely asked to move immediately and when we questioned this we were informed abruptly that “it doesn’t matter if they’re late”. It seems a bit confusing and like double standards that we had to leave by 5pm but the next party arrived 1 hour late and still had rights over the table? Not what your email stated. Overall a good experience but the service at the table ruined our day a bit and made us feel like we were not welcome
Unfortunately our mood was somewhat spoiled by an extremely aggressive bouncer, who was rather rude to one of my guests with a less than a month year old baby in his hands. I understand that no children are allowed inside after five pm, but this does not, in my opinion, give the bouncer the right to be rude to the venue guest.
Great venue for a group, lots of food choice for everyone. Would be good to get a few more beers on draft, and a couple of heaters round the place wouldn't hurt!
Nice venue and good happy hour!
Appalling that the 241 deal was meant be on the night we arrived and then the management changed their mind. Only when groups were annoyed were said people allowed to partake in the deal by showing the promo email One bar was open when it was very busy No winter garden launch as per email?! Even though it said it was launch night. Unlikely to return
We had a reservation and had to wait over 10 minutes for a table that was empty when we arrived. We were a large party of 15 and the table given did not fit us all sitting. Luckily the table next to us was empty so we were able to spread out on both. Food selection is decent. Great place to catch up and celebrate with friends. Staff members could be more organised and friendly.
Great space for catching up with friends with chilled environment and lots of different options for everyone for food / drink. Just a shame it closes by 11!
Pergola is a lovely place to spend the afternoon/evening. Great atmosphere, lovely selection of different food. Nice place to hang out with your friends all year round :)
its a fun and lively place. managed to get a table reserved for a party and staff were accommodating to changing the time of our table. we enjoyed it. one area which was disappointing, last orders was at 10.30, we bought a round of drinks and at 10.31pm the bouncers aggressively told everyone to leave. we asked why so soon as we had drinks, they said there was a nice area upstairs where we could finish our drinks. when we got up there it was a room with no shelter (it was heavily raining), we therefore had no choice but to leave our drinks we had just purchased and go home. big shame and this would put me off returning.
I always enjoy night out at Pergola and that's why booked the place for my birthday, >1 month away. However, the service was quite disappointing on the evening. When I arrived, the host took me to my "reserved" table, but another group was already sitting there. So the host offered another table. But it was super rainy day and soon I realized the table was right under the leaks so I asked for another table. While I went to the bar to get drinks, another host tried to give my table to another group. I explained what happened earlier, but she kept on saying "but we have a full reservation tonight" and tried to take my group leave the table. I resisted and also reminded her I even a pre-ordered drink pacakge (which was yet to arrive). In the end she let my group stay but the overall experience was really frustrating. Also I had to ask several times to multiple times to get my pre-ordered drinks arrive. I understand it gets crazy on weekend evenings, and weather can make it worse, but the team needs to be better organized and coordinated.
The overall atmosphere was okay, and food we managed to order was decent - we couldn’t get a few bits because they’d run out. However, we were placed on a table for “6” ( which was only really big enough to seat 4 comfortably) in the far corner surrounded by a huge group who thought we were in “their” space - which wasn’t great. This is despite the fact we’d reserved and there were lots of empty tables elsewhere. Also, female loos were pretty disgusting, with no toilet paper.
Booking experience extremely disappointing. Booking almost cancelled after a text to which I did not manage to reply as it came through late - no attempt to email or call me to check in and see if my booking is in fact confirmed. No one responding to calls or emails when I tried to resolve the issue. Tiny tables - booked for 15 people and assured that the table we got allocated fits up to 16 people when it did not. Good music but way too loud. Good food and drinks.
It would be good to have an area for a change in ambience that’s quieter for chat and chill out.
Was a brilliant trip, however would recommend an evening booking rather than a daytime as i feel the atmosphere would be more of what we were looking for for a 21st. Still a lovely venue and the staff were lovely.
I absolutely loved Pergola Paddington - I celebrated my husbands birthday and Tori (customer service)was great, she was very patient as I kept amending the guest list!! Great food and atmosphere, had 3 babies there too and requested a corner table which was so accommodating. One less star as the corner had some old piping and smelt a littttleee bit as we sat down, but other than that an amazing venue!!
Great venue, great evening
Really great vibe to the place. The music and the layout makes it easy to make new friends! My only suggestion will be to add a few more options to ea from and there needs to be another bar to alleviate the long wait time. Also, for non drinkers can we have a mocktail option?