Open Daily for Lunch and Dinner
- Disabled Access
About Peppermint Cardiff
With its city centre location Peppermint is a hub of activity with bustling busy professionals, local students and quirky music minded fashionistas.
If you are looking for the perfect meeting place then Peppermint offers a casual comfortable space with free wifi and endless refreshment choices to see you through from your morning coffee to your lunch time boost to your wind down evening feast.
Our locally sourced food menu offers a mix of street food and the good old traditional favourites, there is something for everyone.
Peppermint has an enthusiastic team of passionate individuals who make sure that each of our customers have the best experience whilst with us.
Peppermint’s elegant glamour is the perfect venue to host a private party, a business meeting or a corporate event, our 2 floors lend the flexibility to offer a space for pretty much anything from casual dining, social drinks to large corporate events. Nonchalantly sip on one of our premium cocktails and soak up the feel good vibe in the day and stick around in the evening and watch Peppermint transform to a buzzing hub, we really know how to bring the city to life.
Booked a table for 18;30 took over 45 mins for our drinks to arrive We were promised our next round would be quicker but was not 3rd round a member was left out and waited an hour for a drink
We booked a table for my friends bday, and everything went according to plan. The table was ready, the table service was ok hand and quick. The staff were absolutely lovely and we had a great time. A big Thank you to the team. We will be back. Sophia Julie x
I booked in advance for a birthday celebration, on arrival they didn't seem to know where to put us. The staff told some of us to sit down as there was table service, and we waited over 30 minutes for our first drinks. There was hardly anyone in there and people at the bar were getting served much faster than us. We would've stayed at the bar if we had known. It was a shame, as I had previously had a good experience here recently and recommended to my friend for her birthday.
I booked an area for 1015pm on sat 16 mar, we paid 200 for a birthday package. Firstly we arrived at 10pm and the party planner told my friends that it booked at 1015, nothing was ready there were people on table, nothing cleared, I can only apologise for getting there 15 mins early. 1045pm we received no drinks, we were sat down for 45 minutes just waiting, spoke to party planner at front door and explained to her that it's been 45 minutes and we were just sitting and waiting. A waiter/bar tender asked if I was on table 7 or 11. As I dont work at peppermint I don't know what table we were on. He said that he was dealing it, funny how we were waiting for such a long time but he had time to go outside and have a smoke. I understand it was a rugby night and extremely busy but there is no excuse for the poor service. If the staff are not able to keep up with the bookings they should have never been booked. We told the staff that included in the package was a free glass of prosecco but he brushed that aside. I can see that peppermint has been refurbished and there are no table service, but if you are trying to provide a more premium service you will need the staff trained. At the end of the might everyone did enjoy themselves but it was a disappointment at the beginning of the night. Many thanks
Great atmosphere but a bit unorganised with tables and service. Booked a table for 1 and had to wait until 1.30 as the people sat there were not told that the table was reserved so they refused to leave which menat we missed half an hour of the time we’d reserved it for. Also emailed a few days previously to ask about gluten free options but the information given over email was different to what we were told on the day. Also asked a few times if we could order food and by the time we actually got served our time on the reserved table had run out
The overall experience was ok. I didn’t expect to be asked on more than one occasion to leave the area we had booked because it was booked for another group at 4pm. I booked the area 1-4pm so did not appreciate being disturbed 3 times, whilst the rugby was playing. I booked the table specifically to watch the rugby!
Lovely refurbishment. Had a good evening but let down by one of the service lady’s and the choice of wine. Asked for a rose to state they only had the most expensive bottle. Asked if could have for the same price as we wanted rose and they did not have the other less bottles to be told no. Then asked for a specific white to be told that they didn’t have that either. Food was nice, definitely need more than 4 x tapas if four of you as the portions are very small.
Very impressed with the staff and service considering the magnitude of the day and event...!
My boyfriend and I had a cocktail masterclass to celebrate valentines on 15th of February, we had our class with Mike (who’s customer service was impeccable made us both feel very welcome and catered for both of our preferences) although it started with a bit of booking confusion and the new refurbishment was still going on. We were given such an amazing reception an we made to feel very special by the staff dealing with us, that we didn’t even notice that there was anything else going on. Great drinks! Great Service! Great experiences! Would highly recommend... I can’t wait to come back sometime and get a taste what else the place has on offer with drinks and food! :)
Table service was so slow, we had to ask twice for our drinks that took 25 mins to bring. Man at the bar was really rude. Not a great experience, table was really cramped too
Had the pleasure of receiving a free table and free cocktail sharers, lovely service from Shannon. Kept checking on me and my friend to ensure we were enjoying, lovely laugh and friendly as ever. Atmosphere was lush, wasn't too busy for 9pm on NYE which was good (I don't do early crowds). Will definitely be back again, great value for money and lovely cocktails.
Amazing customer service!!!! Went out NYE and ended up winning a VIP upgrade with free Prosecco and a cocktail sharer we had a £50 bar tab and to be honest myself and my partner was so merry we probably had like £30 left on it 😂 strong drinks .. expensive but definitely worth it... very good music.. stunning venue will hope to come again.
We booked our table a couple of weeks back for a Xmas get together. When we got there we were served straight away which was fab. However, we were told that we couldn't have food, even though we had booked. The reason being is they had a function happening upstairs. Then we were told we could after another twenty minutes had gone by. Two of my friends in the group wanted to order from the Tapas menu and asked if it was gluten free. The waiter wasn't able to reply then the manager came along and she couldn't confirm either. Then my friend's showed the manager the menu that I had sent our 'group chat' which showed gluten free options. To which we were then told that it was out of date and it shouldn't be on the website. We were really disappointed and it messed up our plans. First of all we wouldn't have booked if we knew there wasn't a gluten free menu. Secondly if the place is fully booked upstairs and they couldn't deal with anymore bookings this could have been cancelled with us before the day.
Table service wasn't always available, but everything else was great:)
The cocktail class was taken by Mike. He was a great host, extremely knowledgeable and created a great atmosphere for us to enjoy our afternoon. Not only that, but he came in on his day off just to take the class, demonstrating the passion he has for bartending. He deserves the recognition and I’d like to thank him publically for his high level of service.
Hi Marc! Thank-you for leaving such a great review, positive reviews like this are great to see. Mike is a very passionate member of our team. If you have a spare couple of minutes, we'd appreciate your kind words on platforms such as trip advisor, Facebook or google reviews. Have a great Christmas! Kind regards, James
Excellent value for money for the drink package we ordered. Spacious reserved area, helpful staff and great music
I booked a booth before hand, paying £80 upfront for the bar tab and security of the table. In the email it specifically stated we would have table service. On arriving no booth or table was reserved for us, the lady behind the bar wasn’t aware of us coming so told us to sit anywhere as it was quite empty in there. We sat at a table. Initially had table service on ordering our first drinks and food. Later everyone’s food arrived except mine, everybody had finished their food before mine eventually came. After this table service basically stoppped we had to go up to the bar to order two drinks and then they took around 30minutes to bring over 4 cocktails. I understand there was an event on but surely putting adequate amount staff on should have been a priority. Also I have no problem going to the bar to order drinks but table service was offered and not met. I won’t be booking a table again or recommending a booking to anyone.
Had an amazing time, staff were super attentive!!
Table 11 was in a horrible place, ruined the service
We were really impressed with the service we received. Nothing was too much trouble for Carly and her staff. Thanks guys
We had such a great day. Ben who served us was really attentive and friendly. The deal we had was excellent, prosseco and tapas. What's not to love at £45 per head, we definitely had our money's worth! We will definitely be coming back next year for "Beaujolais day"
I booked a table for 10. We ordered drinks and food. Firstly the menu was not up to date so when choosing drinks they were not available any more. Then we all ordered food, two meals came out extremely late. One came out as everyone else was finishing and the other did not turn up until we had all finished even though we kept prompting staff. It was obviously forgotten about. Then the wrong meal came! When asking for the right meal we were told the kitchen is closed. Shocking service.
Great venue for hosting a murder mystery as we did so with a large group of us (25) upstairs. It was perfectly spacious to be able to lay everything out and have quite a relaxing time. The buffet food for money was well worth it -- there was plenty for everyone and then some! Fantastic variety for meat eaters and vegetarians alike. I did feel badly for the waitress as it was just her on with our large party upstairs and quite a few people downstairs. We had to keep coming downstairs to order drinks instead of having people come up as they said. However, she was fantastic and really personable, and everyone was lovely. Just a shame they probably could have used another one or two people on at the time! Would recommend and use again.