Monday - Friday: 7.00am - 9.30am
Saturday: 7.00am - 10.30am
Sunday: 8.00am - 10.30am
Monday - Sunday: 12.00 noon - 2.30pm
Last orders: 2.00pm
Monday - Sunday: 7.00pm - 10.00pm
Last orders: 9.30pm
- Disabled Access
- Private Dining
- Free WiFi
- Families and Children Welcome
- Weddings and Other Private Parties Catered for
- Children's Menu available
- Gluten Free Available
- Swimming Pool
- Event Space
About Pendley Manor Restaurant
Pendley Manor is home to the award-winning Oak Restaurant as well as the unique Peacock Lounge and Shakespeare Bar. Enjoy dining in our 2 AA Rosette-awarded restaurant; serving exciting and imaginative food, classic afternoon teas and a large selection of wine - in the breathtaking Hertfordshire countryside.
Our waitress was very attentive and friendly. Nothing was too much for her. Also, thank you to the kitchen for the birthday plate for our daughter for that special touch - much appreciated, and she loved it.
Excellent service, venue and cleanliness. Excellent staff!
Lovely afternoon Tea. Have been before and will look to come again.
Restaurant reminded us of Faulty Towers. One member of staff was ‘in charge’, showing guests to their tables, taking orders and payment. This led to guests queuing and waiting for ages to be served. Although she was really friendly, we soon realised she was insincere as she said the same thing to everyone. Consequently the waiting staff would enter the restaurant with plates of food, not knowing which table it was meant for, and on occasions taking it back to the kitchen. We were not offered any other drinks during our meal, so I stuck with the bottled water. My husband initially asked for a 175ml glass of Merlot, but was presented with a large glass. The head waitress offered to charge the price of the 175ml, but this didn’t happen. We were not given courtesy check to see if everything was ok with our meals. Once we finished our mains, we waited ages for our plates to be removed, even though one waitress was waiting in the doorway. Finally we grabbed her attention and she took away our dinner plates, but didn’t come back for our side plates or empty glasses. Fed up with waiting we asked for a dessert menu and for the rest of our table to be cleared. Then we waited ages for our dessert order to be taken. On arrival to the restaurant you are advised to wait at the door until you are shown to your table. It is also the same doorway that the waiting staff use to take food. Surely the ‘waiting to be served’ area could be moved just outside of the doorway to allow room for the waiting staff. Guests kept having to move out the way. We were also given a bill for the full amount even though we had a Romantic package, which included the price of a three course meal. The following morning we went down for breakfast only to be told that we had already had it! We tried to prove our room number on our keycard, but it didn’t display it. The waitress relented and showed us to out table, where she then poured a stewed cup of tea for us both. As we ate breakfast, we noticed other guests trying to prove that they had not yet eaten breakfast. I requested another cup of tea which didn’t even resemble tea, so I took my cup up to show the lady in charge and she eventually brought a teapot over, by which time I had finished my breakfast. On checking out, we were asked to check the invoice. I had been charged £7.50 for a side order of broccoli. It should have been £4.50.
Un posto incantevole. Un parco meraviglioso pieno di animali. Relax e silenzio regnano
Great time very friendly staff will will be back thanks
Delicious food served by an efficient and friendly waiter
Had a lovely relaxing afternoon celebrating my mother’s 90th birthday. Staff made her feel very special by welcoming her and wishing her a happy birthday on arrival. Food was excellent thank you.
It was a close to a family party and everyone was very helpful
We were for an afternoon tea and the venue is impressive, 'grand' I would say. We were served on the conservatory at the rear with a nice and relaxing views to the garden. I would have expected a selection of teas or teas menu, the waiter just asked 'tea or coffee?' we said tea, and the she asked 'would English breakfast be ok?' finally we ordered an Earl Grey. The cakes and scones were an absolute highlight, however I would have expected something more elaborate in terms of savouries, given the price and the venue. The service was attentive and Efren was ensuring everything went all right. Recommendable but I hope this review enables you to a greater level of afternoon tea experience.
I booked afternoon tea for my Mum & I as wanted to do something nice together as it was 4 years to the day of my Father's passing. On arrival we were taken to the door of the Oak Dining Room which appeared to be almost empty. We were then escorted to the Peacock Lounge at which point a very nice gentleman pointed out it was very hot in there and therefore may be uncomfortable to sit in due to the temperature on the day and said we maybe better on a table by the door in the Shakespeare Bar. Obviously this was not as nice as the Oak or Peacock rooms but accepted it was too hot in the latter. The cakes and sandwiches were very nice however after our first pot of tea I politely asked for a refill and on delivery realised it was not the nice breakfast tea bags we had been given on arrival but some really cheap ones that did not taste nice at all. I mentioned this to another waitress who immediately brought me a fresh pot using the original nice teabags. After we had finished I vacated to attend the Ladies and as I passed the Oak Dining room I noticed 2 ladies in a window table having afternoon tea sitting at a white cloth table set out beautifully, this made me feel we had been short changed as we were in the bar. I questioned this on my return when paying and was told they had arrived much later than us so we're able to sit in there. I pointed out that the dining room was pretty empty on our arrival 1hr and 15 mins before the ladies arrived but was told we could not sit in there. Although we enjoyed what we had I do feel it was not the overall experience I would have expected from a prestigious award winning hotel and for an afternoon tea which cost £49.90.
Really enjoyed our afternoon tea with champagne ( a birthday gift). The scones were delicious but felt a better quality of jam (with real fruit) would have been more enjoyable. The Peacock Lounge was very pleasant with a lovely outlook although we did feel that table cloths (and not plastic mats), to cover the basic tables, would have enhanced the room.
All the staff was very accommodating, the food was amazing and the room was very comfortable. Lovely in every
Very pleasant afternoon tea would definitely go back .
Excellent in all aspect had a lovely afternoon with great service ,great views Thankyou
Beautiful grounds, lovely Afternoon Tea
This was our first Afternoon Tea at Pendley Manor and my wife and I were extremely impressed. The ambiance was lovely, service was excellent but discreet and the afternoon tea itself was outstanding. We have taken afternoon tea at many London locations and this matched if not a higher standard than some major London Hotels. Well done to all concerned.
Generally we really enjoyed our stay, but there were a few things that were just odd or bad in our experience over the weekend. First of all, we had to wait an hour to check in, and were told just to go to the bar, no-one helped us with bag storage and we were just expected to buy our own drinks until the room was ready. We came back after 30 mins when we were told to and then were told to wait another 15 mins, someone did come and collect us the second time. No one gave us any information about the area, any walks or things to do, we just had to find this out for ourselves. The room was really nice, but I asked reception to send up 2 more fresh towels - which never came. At dinner, we had flimsy paper menus, quite strange in a high end hotel! The food was good, but I found a piece of plastic in my dinner, I told the waitress and she gave us a free round of drinks and free sides which was very kind. The spa was under renovation all weekend, which we didnt find out until we had booked. Overall this hotel shows much promise but there is a lot to be improved upon for it to be awarded a 5 star hotel and 5 star price.
Really dated drinks menu with not much choice or anything fun such as cocktails. Plastic was found in our food and it was quite bland and basic. Overpriced for what it was. There was no atmosphere at all, the bar is tired and small, it didnt appeal to us. Breakfast order was took twice and still came out wrong. Receptionist was blunt and couldn't manage a smile. They are hiding behind what was once a grand place but unfortunately is no more.
The surcharge didn’t balance with the food prices. The desert had 2 choc options and we would have to pay near &10 for a diff dessert. Shame. Quite limited food options for a set menu compared to the menu option. Although overall great value for money with food and accommodation
Appalled by the service received in the restaurant to be honest. When we were in the room and saw the 'award winning restaurant' we were really looking forward to our evening in there. No music in there so a really awkward atmosphere. The staff were extremely rude, I have actually never had such a rude experience in a restaurant. They gave us menus and walked off and then we had to ask our selves for some drinks as no one offered, the soup to start with was disgusting to be honest, the main meal was quite nice but we wasn't asked whether our food was ok or if there was anything else we wanted, and we ordered additional sides that never arrived but we couldn't ask staff for them as no one came over to our table. We also asked for additional drinks ourselves as no one asked. Before we could even left the restaurant the manager was ordering the other staff to clear the rest of the tables so we just felt like he couldn't wait to get rid of us, and overall the manager was extremely rude.
Nice afternoon tea in a lovely location. Staff were a bit mixed - some friendlier than others. The food was good but not excellent (scones a little dry + sandwiches a bit boring - esp the vegetarian ones) Overall though, a nice time.
Beautiful setting, top quality food, great service. Good value for money. Highly recommend
We had lunch for 13 people for Father's Day yesterday. The staff had kindly put a large table in the Verney room so we could all be seated together. The food was very good, especially catering for so many of us. The staff who were serving us were very pleasant and helpful although the service was a little bit slow. All in all we had a lovely afternoon and everyone enjoyed it. Also, when we first arrived for drinks in the Shakespeare Bar we had to wait some time for someone to serve us. It did seem that there were a lack of staff.
I felt like afternoon tea should be served on nice afternoon tea China, not just breakfast cups etc.