or

On The Waterfront

4-9 The Quay, Exeter, United Kingdom, EX2 4AP
Restaurant info
Opening Information

Mon - Sun: 10:00am - 11.30pm

Food Service:
Sunday - Thursday: 11.00am - 9.30pm
Friday - Saturday: 11.00am - 10:00pm

Facilities
  • Disabled Access
  • Free WiFi
  • Families and Children Welcome
  • Outside Seating Area

About On The Waterfront

Open for lunch and dinner, we are one of Exeter’s most popular places to eat. We are proud to serve only top quality, locally sourced food in our restaurant. We are also a Cask Marque accredited pub, which means you can be certain of a good pint of local ale as well as a selection of more widely known beers and lagers.

We are family friendly and boast a dining area for parties of up to 100 guests. Our heated terrace is perfectly located on Exeter’s picturesque quayside and is the ideal place to watch the world go by whether you are eating or drinking.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Edit / Cancel Reservation
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
942
4 Stars:
492
3 Stars:
190
2 Stars:
88
1 Star:
29
Visited On Thursday, 18 April 2019

Great!

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 14 April 2019

Appreciated that we arrived with a baby needing a high chair & how well you dealt with that...& they are really good pizzas!!!!

Reviewed On
Restaurant Response

Thank you very much - we hope to see you back again soon!

Responded On Wednesday, 17 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 14 April 2019

Really great place. Lovely staff,amazing pizza and lovely venue. You need to book and in the day full of young children so don’t go if that bothers you. A really great family venue .

Reviewed On
Restaurant Response

Thank you so much! Really glad you enjoyed your visit to us and we hope to see you back again soon.

Responded On Wednesday, 17 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 13 April 2019

Hits the spot

Reviewed On
Restaurant Response

Thank you!

Responded On Wednesday, 17 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 12 April 2019

lovely night and food as always, think the fact that it was busy made the service suffer but still a very enjoyable night out and looking forward to visiting again!

Reviewed On
Restaurant Response

Thank you for this kind review and your understanding on a very busy night! We are always working to improve our service and we hope to see you back again soon to see this is the case.

Responded On Wednesday, 17 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Wednesday, 10 April 2019

Always a top experience!

Reviewed On
Restaurant Response

Thank you!

Responded On Wednesday, 17 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 08 April 2019

I came to the Waterfront for a birthday meal with the family and the setting was brilliant! The staff were very accommodating and the food was delicious! I loved the variety of topping on their pizzas!

Reviewed On
Restaurant Response

Thank you so much! We hope to see you back again soon!

Responded On Friday, 12 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 06 April 2019

Thankyou for a great night!

Reviewed On
Restaurant Response

Thank you for a lovely review! We hope to see you back again soon.

Responded On Tuesday, 09 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 06 April 2019

Pizza was perfect! halloumi wasn’t great and the sweet potatoe fries! Apart from that all good and a great place

Reviewed On
Restaurant Response

Thank you for leaving us a review, though I'm sorry to hear you weren't a fan of the halloumi or sweet potato fries. Please never hesitate to let us know about any problems at the time so we can look to improve the situation for you.

Responded On Tuesday, 09 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 06 April 2019

We always come back, so that is pretty much all you need to know. The only thing i would do is make the set buffet menu more conventional. As there were too many spicy toppings. The staff were really helpful and pleasant. We will be back!

Reviewed On
Restaurant Response

Thank you! I'm glad to hear you enjoyed your visit and I will pass on your comments regarding the pizza selection to our chefs for the future. We hope to see you back again soon!

Responded On Tuesday, 09 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 05 April 2019

Great service from the time of booking to the evening itself. OTW did a great job catering to our large party of 20. Good and tasty range of food choices for various dietary requirements. Very convenient pre-order system. Only negative is that drinks are slightly expensive.

Reviewed On
Restaurant Response

Thank you for this lovely review, I'm so glad to hear you enjoyed your visit with us. Unfortunately as a tied pub we don't have much say over the prices of our drinks but we do try to be as competitive as possible with our surrounding businesses. We hope to see you back again soon.

Responded On Tuesday, 09 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 05 April 2019

Lovely birthday celebration, fab food and efficient staff!

Reviewed On
Restaurant Response

Thank you so much!

Responded On Tuesday, 09 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 04 April 2019

Great evening for my daughter's 21st. Service & food were excellent. Definitely will return. Thank you.

Reviewed On
Restaurant Response

Thank you! We look forward to seeing you again in the future.

Responded On Tuesday, 09 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 02 April 2019

Service was slow to clear up our empty plates and when paying we were stood around for ages. Food was lovely.

Reviewed On
Restaurant Response

Thank you for leaving us a review, though I'm sorry to hear about the delays in service which you encountered. I will be speaking with the team about how we can improve moving forward.

Responded On Tuesday, 09 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 29 March 2019

NA

Reviewed On
Restaurant Response

Thank you very much! We hope to see you back again soon!

Responded On Tuesday, 09 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 31 March 2019

Service a little slow, but it was busy. And didn’t have the puddings we wanted. Apart from this lovely meal! Pizzas here are always sooooo good!

Reviewed On
Restaurant Response

I'm sorry to hear about the delays you experienced on your recent visit. We were extremely busy due to the nice weather and a fully booked Mother's Day lunch and this did slow service a little for which I apologise. I'm glad you enjoyed the food you received however and we hope to see you back again soon.

Responded On Wednesday, 03 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 31 March 2019

My only criticism is that when booking it stated there would be a free glass of bubbly for all mother's as it was mother's day. We didn't get this

Reviewed On
Restaurant Response

Thank you for leaving us a review though I'm really sorry to hear you weren't offered your free glass of fizz. I will certainly be bringing this up with our staff to ensure these things are not missed in the future, and we hope to see you again soon.

Responded On Wednesday, 03 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 31 March 2019

Food very nice, a bit of a wait though!

Reviewed On
Restaurant Response

Thank you for leaving us a review though I'm sorry about the delays you experienced on your recent visit. We were extremely busy with the nice weather and a fully booked Mother's Day lunch and tried to keep all customers informed of any wait if there was one, my apologies if this was not the case with yourselves. I hope you're able to visit again soon

Responded On Wednesday, 03 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 31 March 2019

The food and service was great, could be a little cheaper on the alcoholic beverages. Would definitely visit again.

Reviewed On
Restaurant Response

Thank you for leaving us a review - unfortunately as a tied pub our drinks prices are dictated to us and we don't have much leeway on these but I am glad you enjoyed the rest of your visit.

Responded On Wednesday, 03 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 30 March 2019

Worst experience Iv ever had in a restaurant. We came here for a family meal. Service was extremely slow. A few off us got there early and got offered a drink then the other 2 family members came and didn’t get offered a drink. We then ordered our starters which were okay, we paid 6 pounds for 5 sausage rolls which tasted like there were from Tesco’s. We then got told half way through our starter that the kitchen have messed up and our mains are ready so we had to throw our starters down just to have our mains then coming out without the starters being cleared up. The pizzas had no flavour and then my cousin got her burger which looked horrendous, the chips were one big oily mound that looked like they’d been passed on from another plate, the burger was hanging off the plate as well, she asked to swap it to something else as she didn’t even want to eat it, she apologised numerous times and the waitress was soo rude. Next thing we know the waitress has left so we are left with no one. My cousin then waited half an hour for another meal and then didn’t even want to eat it. I’m shocked at this poor customer service and won’t ever be reccomending your awful restaurant to anyone.

Reviewed On
Restaurant Response

I'm sorry to hear you were disappointed by your recent experience with us, I will be speaking with all those who were working to find out what happened and where we can improve for the future. We were incredibly busy on Saturday and this did cause some delays and mistakes which would not normally be the case. I hope you are able to visit us again in the future to see this is not the usual experience of our customers.

Responded On Tuesday, 02 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 30 March 2019

good

Reviewed On
Restaurant Response

Thank you!

Responded On Tuesday, 02 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 30 March 2019

Very slow service. Had a table booked at 8.30, didn't sit down until 8.50 also did a pre order and the food took a long time coming out. We had to ask someone to clear the table as we had been sat there with empty plates while the staff chatted.

Reviewed On
Restaurant Response

I'm sorry to hear about the delays in service on your recent visit. We were extremely busy throughout the weekend and this did affect our waiting times longer than we would like. I hope you are able to visit us again soon for a better experience.

Responded On Tuesday, 02 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 30 March 2019

Very very busy but staff coped extremely well and overall a great meal!

Reviewed On
Restaurant Response

Thank you so much for this lovely review, and for your understanding during what was an incredibly busy day! We hope to see you back again soon!

Responded On Tuesday, 02 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 29 March 2019

Food took over an hour to come, and was cold. After complaining, all the chips and onion rings were so hard that you couldn’t eat them. People have traveled from Cornwall to join us at celebrating our friends birthday. Although we didn’t pay for any of the food, there was no apology from the duty manager. It has ruined our party and will never visit the waterfront again.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 29 March 2019

Always very good and has been for years .classic if it's not broken why try and fix it. Keep up the great work.

Reviewed On
Restaurant Response

Thank you so much! We hope to see you back again soon.

Responded On Tuesday, 02 April 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money