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On The Waterfront

4-9 The Quay, Exeter, United Kingdom, EX2 4AP
Restaurant info
Opening Information

Mon - Sun: 10:00am - 11.30pm

Food Service:
Sunday - Thursday: 11.00am - 9.30pm
Friday - Saturday: 11.00am - 10:00pm

Facilities
  • Disabled Access
  • Free WiFi
  • Families and Children Welcome
  • Outside Seating Area

About On The Waterfront

Open for lunch and dinner, we are one of Exeter’s most popular places to eat. We are proud to serve only top quality, locally sourced food in our restaurant. We are also a Cask Marque accredited pub, which means you can be certain of a good pint of local ale as well as a selection of more widely known beers and lagers.

We are family friendly and boast a dining area for parties of up to 100 guests. Our heated terrace is perfectly located on Exeter’s picturesque quayside and is the ideal place to watch the world go by whether you are eating or drinking.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
859
4 Stars:
447
3 Stars:
177
2 Stars:
77
1 Star:
25
Visited On Thursday, 13 December 2018

Lots of lovely food enjoyed by everyone. Staff were helpful .

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Visited On Wednesday, 12 December 2018

The service was excellent. Great location and good atmosphere. I was a little disappointed that our table was so small and we were crammed into a space that had a lot of people walking by. We had the set Christmas menu, which was really tasty. However my colleague had the veggie moussaka, and the vegetables weren't thoroughly cooked, and the portion was a lot smaller compared to everyone else's. Overall, a great night with colleagues.

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Visited On Tuesday, 11 December 2018

We have taken school parties of teenagers to the Waterfront on several occasions over the last few years and have always been impressed with their willingness to accommodate us and their excellent service and value. We, and the children always love the food and the experience at On the Waterfront. Would definitely recommend.

Reviewed On
Restaurant Response

Thank you so much for this lovely review, we love accommodating you all and we hope to see you back again in the future!

Responded On Friday, 14 December 2018
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Visited On Saturday, 08 December 2018

Had booked table for 6pm arrived early and waited until 6.10pm for table to be ready was then taken to a table with 2 to few seats so had to wait to sort. Had pre ordered food didn't arrive until 7pm !

Reviewed On
Restaurant Response

I'm sorry to hear about the delays you experienced on your recent visit. We were extremely busy this past Saturday and your table was unfortunately booked online during a bug with the system where we should not have been able to book any more tables, so we were a little over capacity as we honoured your booking. I can only apologise that this caused such significant delays however this bug has now been fixed and should not be an issue in the future.

Responded On Friday, 14 December 2018
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Visited On Monday, 10 December 2018

Lovely food, great service and atmosphere

Reviewed On
Restaurant Response

Thank you!

Responded On Friday, 14 December 2018
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Visited On Saturday, 08 December 2018

An all round great experience at a superb location with some incredible food... Can not speak highly enough of this Restaurant! :)

Reviewed On
Restaurant Response

Thank you so much! We loved having you and hope to see you back again soon!

Responded On Friday, 14 December 2018
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Visited On Saturday, 08 December 2018

Just had the company Christmas Party, was really good very happy with the service we received and the food was as amazing as always .

Reviewed On
Restaurant Response

Thank you so much! Glad to hear you all enjoyed your Christmas party with us and we hope to see you back again in the future!

Responded On Friday, 14 December 2018
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Visited On Saturday, 08 December 2018

I booked this for a meal for my mums birthday on Saturday, it was absolutely perfect, Mum had ana amazing time and the kitchen staff even organised a birthday desert! Everything was beautiful Welldone and thank you, one happy customer :)

Reviewed On
Restaurant Response

Thank you for this wonderful review, I'm so glad we were able to help make your mum's birthday so special, and we hope to see you back again soon!

Responded On Friday, 14 December 2018
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Visited On Saturday, 08 December 2018

Absolutely top quality as always, will visit time and time again, keep up the good work!

Reviewed On
Restaurant Response

Thank you so much! We hope to see you back again soon!

Responded On Friday, 14 December 2018
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Visited On Friday, 07 December 2018

Even though there were a number of xmas oarties and it was very busy the staff were very attentive and helpful and the food was amazing well done made a birthday meal very special

Reviewed On
Restaurant Response

Thank you so much for this wonderful review! I'm so glad to hear that you enjoyed your birthday celebrations with us and we hope to see you again soon!

Responded On Saturday, 15 December 2018
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Visited On Friday, 07 December 2018

Great service and food!

Reviewed On
Restaurant Response

Thank you! We hope to see you back again soon!

Responded On Saturday, 15 December 2018
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Visited On Friday, 07 December 2018

We had a nice evening thank you, but it was very loud where we were sat, and you couldn't talk to anyone apart from the person next to you. A lot of people have complained about the food, the turkey pizza got a thumbs down, the pork burger wasn't very popular, too salty and tasted of sausage meat, and the turkey parcel was hard.

Reviewed On
Restaurant Response

Thank you for leaving us a review. Unfortunately the acoustics of the building is asideeffect of our beautiful location and at the moment there is not any more soundproofing that is available to us for this. We try our best to keep noise levels to a suitable level but this is especially difficult on busy weekend evenings. Regarding the food, I'm sorry to hear you were disappointed in our Christmas menu. Overall we have received incredibly good feedback regarding this year's menu and so it is a shame it was not to your liking - please never hesitate to let a member of staff know at the time so we can look to improve the situation for you. I'm afraid regarding the burger, this tasted like sausage meat because it was a "pig in blanket burger" as stated on our menu - sausage meat wrapped in sorano ham - and this has overall been our most popular dish this year.

Responded On Saturday, 15 December 2018
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Visited On Friday, 07 December 2018

The Waterfront is one of my favourite restaurants in Exeter and this is why I suggested it for our work Christmas meal. Unfortunately, all of the starters were cold and the turkey parcel was so dry that it was inedible. The atmosphere and the service was brilliant however, just such a shame that the food let it down.

Reviewed On
Restaurant Response

I'm sorry to hear you were disappointed by the food on your recent visit - please never hesitate to let a member of staff know at the time so we can look to improve the situation for you. I am glad that otherwise you enjoyed your evening and we hope to see you back again in the future.

Responded On Saturday, 15 December 2018
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Visited On Friday, 07 December 2018

Food was lovely, it was really busy but we didn't feel rushed to leave our table and everyone had a great time.

Reviewed On
Restaurant Response

Thank you! I'm glad you enjoyed your Christmas party with us and we hope to see you back again soon!

Responded On Saturday, 15 December 2018
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Visited On Friday, 07 December 2018

Great service and food

Reviewed On
Restaurant Response

Thank you!

Responded On Saturday, 15 December 2018
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Visited On Monday, 03 December 2018

Very friendly and helpful staff, quick responses to all of my questions. Very nice food, dessert was enjoyed but the other courses were significantly preferred. Overall lovely evening, great venue for large groups.

Reviewed On
Restaurant Response

Thank you for this lovely review, I'm so glad you enjoyed your Christmas party and we hope to see you again soon!

Responded On Saturday, 15 December 2018
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Visited On Sunday, 02 December 2018

Staff could be trained slightly better with knowledge of big party bookings and the payments. Food menu at Christmas and the quality could be better, not many of our party enjoyed mains and desserts so that’s why I rated value for money less than I normally would, feel it could be much better.

Reviewed On
Restaurant Response

I'm sorry to hear you were disappointed by the food on your recent visit - please always let a member of staff know at the time to see if there's anything they can do for you.

Responded On Wednesday, 05 December 2018
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Visited On Saturday, 01 December 2018

Great festive atmosphere with lovely food!

Reviewed On
Restaurant Response

Thank you very much!

Responded On Wednesday, 05 December 2018
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Visited On Saturday, 01 December 2018

I was surprised that full payment was asked for prior to the date. I have not come across this before anywhere even at Christmas. I was going to book a normal lunch with 6 friends on Wednesday but the fact you have to pay £10 a head deposit even if you don't want the Christmas menu has put me off.

Reviewed On
Restaurant Response

Thank you for leaving us a review. We ask for the full food payment in advance on any Christmas menu bookings this year due to being let down in previous years resulting in significant wastage. This is a policy lots of restaurants and hotels hold both locally and across the country for busy periods such as Christmas, however we are always willing to listen to customers and do whatever we can for them if this is not feasible, you only need to ask. We do not charge a deposit for small parties eating from our standard menu throughout December, only those of 12 or more.

Responded On Wednesday, 05 December 2018
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Visited On Wednesday, 28 November 2018

Our waitress was lovely and very helpful

Reviewed On
Restaurant Response

Thank you for this kind review, we hope to see you back again soon.

Responded On Wednesday, 05 December 2018
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Visited On Sunday, 25 November 2018

We all had an amazing night For my Son’s surprised 18th All the staff are amazing and so helpful, The food was awesome Thank you so much 😊

Reviewed On
Restaurant Response

Thank you so much! We hope to see you back again soon!

Responded On Wednesday, 05 December 2018
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Visited On Saturday, 24 November 2018

Unfortunately the service was disappointing, if we had received the service of the table next to us however I would have said differently! Firstly despite arriving after us they were served first, when our food arrived it was simply just put on the table and the server walked away, we asked the girl who offered the table next to us sauces etc if we could have some too. Unlike the table next to us, our table was not cleared quickly, we were not offered extra drinks or dessert, which we had planned but due go the poor service we left without! The food however was delicious... despite not getting the extra toppings we ordered!

Reviewed On
Restaurant Response

I'm sorry to hear about the disappointing service you received on your recent visit, this is certainly not what we like to hear. If you are able to provide us with a short description of your waitress please email us on [email protected] so we can schedule refresher training if necessary.

Responded On Wednesday, 05 December 2018
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Visited On Saturday, 24 November 2018

Drinks were expensive. Food was fab. Really lovely place. Great atmosphere and friendly staff. Will be back. Thank you

Reviewed On
Restaurant Response

Thank you for this kind review, unfortunately as an independent business but a tied-pub drinks prices are out of our hands as we are not able to purchase from anywhere else. We look forward to seeing you again in the future.

Responded On Wednesday, 05 December 2018
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Visited On Friday, 23 November 2018

A good night out as always

Reviewed On
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Thank you!

Responded On Wednesday, 05 December 2018
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Visited On Friday, 23 November 2018

Was fantastic service and food was delicious will come back again.

Reviewed On
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Thank you so much, we look forward to seeing you in the future!

Responded On Wednesday, 05 December 2018
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