Olive Tree Brasserie Chester

39-41 Watergate Row, Chester, United Kingdom, CH1 2LE
Restaurant info
Opening Information

Open 7 days per week 12noon - 10.30pm

Facilities
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
  • Event Space
  • Bar
  • Children's Menu available
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available

About Olive Tree Brasserie Chester

Serving traditional Greek cuisine and a selection of Mediterranean dishes with modern twists, The Olive Tree aim to provide diners with an exceptional experience.

A wide selection of dining options are available - choose from the a la carte, early diner, lunch pronto or Sunday roast menus. Fresh seafood daily specials and gluten free options are also available. Coupled with their extensive wine and cocktail menu, there’s definitely something for everyone.

Cuisine: Greek, Mediterranean
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
871
4 Stars:
302
3 Stars:
89
2 Stars:
34
1 Star:
18
Visited On Friday, 19 July 2019

Lovely good, great service and a very reasonable price

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Visited On Thursday, 18 July 2019

None

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Visited On Thursday, 18 July 2019

Food was delicious, we thought some mains a little overpriced. Waitress friendly but a little keen to take order and clear plates. There was no need to rush as it wasn't busy and we were well within our time slot. The decor and ambience is great, would recommend for a group or couple. Will definitely return.

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Visited On Wednesday, 17 July 2019

Stunning authentic Greek food

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Restaurant Response

To Jayne Thank you for the lovely review! It is brilliant you have enjoyed your experience with us. If you have a spare moment we would really appreciate it if you could also leave us a TripAdvisor. Hope to see you again soon Many thanks Jack Assistant General Manager

Responded On Friday, 19 July 2019
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Visited On Friday, 12 July 2019

Great atmosphere and service was excellent! They made the last night of our honeymoon really special, thanks guys xxx

Reviewed On
Restaurant Response

To Sarah Thank you for taking the time to leave us a lovely review! It is brilliant your experience was excellent as we want all our guests to leave happy. If you have a spare moment we would really appreciate if you could also leave us a Tripadvisor. Hope to see you soon Many thanks Jack Assistant Manager

Responded On Friday, 19 July 2019
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Visited On Saturday, 06 July 2019

Complained via email and telephone on the 7th july still awaiting a reply, we had booked and pre ordered food and were told we couldnt be late as food would be served 15 mins after booking, main meals actually came out 2 hours after booking, we didnt have time for desert, very rushed. Not impresses

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Visited On Monday, 15 July 2019

The staff are welcoming and friendly. The food is very tasty and well-presented. The restaurant is smart, but the atmosphere is relaxed. What is there not to like?

Reviewed On
Restaurant Response

Hi Alison Thank you so much for leaving us such a positive review, what makes us feel even better is that you had such a great time with us. We constantly aim for this here at Olive Tree and we do hope to see you again soon! Many thanks Sam Challinor Assistant Manager Olive Tree Brasserie

Responded On Wednesday, 17 July 2019
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Visited On Saturday, 13 July 2019

Great food, great service.

Reviewed On
Restaurant Response

To Rent Wirral Thank you for taking the time to leave us a lovely review! I will pass on your praise to the rest of the team. Hope to see you again soon Many thanks Jack Assistant Manager

Responded On Monday, 15 July 2019
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Visited On Friday, 12 July 2019

No

Reviewed On
Restaurant Response

To Peter Thank you for taking the time to leave us a lovely review! I will pass on your praise to the rest of the team. If you have a spare moment we would really appreciate it if you could leave us a TripAdvisor. Many thanks Jack Assistant Manager

Responded On Monday, 15 July 2019
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Visited On Tuesday, 09 July 2019

Lovely authentic Greek food

Reviewed On
Restaurant Response

Hi Ashley Many thanks for taking the time to leave us a review. Im delighted you had such a great experience as that is what we aim for here at Olive Tree Hope to see you again soon Sam Challinor Assistant Manager Olive Tree Brasserie

Responded On Sunday, 14 July 2019
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Visited On Friday, 05 July 2019

Excellent food, atmosphere and service. Live music added to the atmosphere

Reviewed On
Restaurant Response

Hi Steve Thank you ever so much for leaving us a review. I'm delighted you had such an excellent time and we aim for the highest possible standards here at Olive Tree. Hope to see you again soon, maybe for Meze Mondays or 2-4-1 Tuesdays! Kind regards Sam Challinor Assistant Manager Olive Tree Brasserie

Responded On Sunday, 14 July 2019
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Visited On Friday, 05 July 2019

Great venue for an early evening supper with work colleagues. Will definitely return - hopefully soon.

Reviewed On
Restaurant Response

Hi Christine Thank you so much for taking your time to leave us a review. Im delighted you had a great experience, as giving our guests the best time is what we strive for most here. Hope to see you again soon for lunch maybe to experience 1 of our 14 dishes available at great value and great taste. Many thanks Sam Challinor Assistant Manager Olive Tree Brasserie

Responded On Sunday, 14 July 2019
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Visited On Thursday, 04 July 2019

Food was lovely but service was extremely slow, we had to ask for our order to be taken and chase up drink orders. Also one of the main courses arrived incorrectly however this was rectified once we notified staff and the meal was taken off the bill. When serving us staff were pleasant however there were only 2 service staff on which may have been why service was slow.

Reviewed On
Restaurant Response

Hi Carly Thank you for taking the time to leave us a review. Although you overall seemed to enjoy your visit with us and the food and drink was up to standards, you experience doesn't match what we strive for here at Olive Tree. I do hoper to see you again soon so we can show you what we're all about. Many thanks Olive Tree Management

Responded On Sunday, 14 July 2019
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Visited On Saturday, 29 June 2019

Friendly and helpful staff Good selection of dishes and very tasty

Reviewed On
Restaurant Response

Hi Janice Many thanks for taking the time to leave us a review. We appreciate so much when our guests have a wonderful time as that is what we aim for here at Olive Tree. We hope to see you again soon, maybe try us on a Meze Monday, 3 dishes for £12.95 where you can try multiple flavours of ours at once. Kind regards Olive Tree Management

Responded On Wednesday, 03 July 2019
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Visited On Thursday, 27 June 2019

Great service, food and atmosphere. The staff are always friendly and accommodating. The food is interesting and tasty; we can especially recommend the halloumi starter.

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Visited On Saturday, 29 June 2019

When we initially arrived we were disappointed as the lunch menu was not available as it was race day and it was not clear on the website. The team were great and honoured the menu for us, the food was lovely as was the venue. We later went back for cocktails and again they were great and 2 for 1. I would recommend if visiting Chester and would definitely come back.

Reviewed On
Restaurant Response

Hi Lesley Thank you for taking your time to leave us a review. It makes us so happy you returned later on that evening as well. We always aim to give our customers the best experience. Many Thanks Olive Tree Management

Responded On Wednesday, 03 July 2019
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Visited On Saturday, 29 June 2019

Felt like food prepared and had gone cold, kebabs not very tasty. One person sent salmon back and felt like wasn’t listened to! Waiter forgot a few things and worst thing our deposit wasn’t taken off bill, how do they not know that all large parties have to pay a deposit, then it was questioned? Then got bill wrong again adding a deposit of £1,000!

Reviewed On
Restaurant Response

Hi Dawn We're really sorry about the mix up with the deposit and it certainly won't happen again. Your experience doesn't meet the standards we strive for here at Olive Tree. I do hope you could give us a return visit and we can show you what we're really all about. Many thanks Olive Tree Management

Responded On Wednesday, 03 July 2019
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Visited On Saturday, 29 June 2019

Lovely food & a lovely venue. Staff were helpful & friendly.

Reviewed On
Restaurant Response

Hi Sharen Thank you for taking the time to leave us a review. We appreciate that you had a good time and can't wait to see you again soon Many thanks Olive Tree Management

Responded On Wednesday, 03 July 2019
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Visited On Friday, 28 June 2019

Atmosphere would probably rate as 5 stars under normal circumstances. But this was an early lunchtime booking and, for the most part, we were the only customers.

Reviewed On
Restaurant Response

To Christopher Thank you for your lovely review. It is brilliant to see comments from guests who have enjoyed their experience with us. We would really appreciate it if you could leave us a review on TripAdvisor. Hope to see you soon Many thanks Jack Assistant Manager

Responded On Sunday, 30 June 2019
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Visited On Thursday, 27 June 2019

Brilliant food, copious amounts, lovely cocktails, staff friendly, atmosphere lacking as it was a quiet lunch time, however it’s a lovely setting and would no doubt be buzzing in the evening.

Reviewed On
Restaurant Response

To Laura Thank you for the outstanding review! It is always lovely to get feedback from guests who have enjoyed their experience with us. We are currently running live music every Friday evening and would love to have you as our guest again. Hope to see you again soon Many thanks Jack Assistant Manager

Responded On Friday, 28 June 2019
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Visited On Saturday, 22 June 2019

Great food in nice surroundings. We were there on a Saturday night so it was busy. Food came quickly but we had to ask a few times for the drinks. Facilities are good

Reviewed On
Restaurant Response

To Sue Thank you for taking the time to leave us a great review! I will pass on your comments about the food to the kitchen who will be thrilled. In regards to drinks, I apologise you had to keep asking and will address this with relevant staff. Hope to see you again Many thanks Jack Assistant Manager

Responded On Tuesday, 25 June 2019
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Visited On Thursday, 20 June 2019

Great food, portion sizes are a little small if you have a big appetite

Reviewed On
Restaurant Response

To Nicola Thank you for taking the time to leave us a review as we appreciate all feedback. Thank you for your praise on our food but its disappointing to see comments about the food being too small. We portion or dishes as a reflection of the high quality produce we import locally. I hope this has not deterred you from visiting us again as we would love to have you as our guest. Hope to see you soon Many thanks Jack Assistant Manager

Responded On Tuesday, 25 June 2019
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Visited On Wednesday, 19 June 2019

Great service, food was amazing and will definately be returning!!

Reviewed On
Restaurant Response

To Helen, Thank your for taking the time to leave us this great review. I am glad you enjoyed your visit with us and I will pass your comments onto the front of house team who helped to enhance your experience with us. We would also be very grateful if you could mention your experience on Trip Advisor: https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027-Reviews-Olive_Tree_Brasserie_Chester-Chester_Cheshire_England.html We are currently running live music every Friday evening and would love to have you back as our guests. Many thanks, Rosie Supervisor Olive Tree Brasserie Chester

Responded On Friday, 21 June 2019
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Visited On Saturday, 15 June 2019

Nice restaurant with a great atmosphere. Unfortunately something went wrong with our order and although we received our starters quite promptly, we then had to wait well over an hour and a half for our main course. We questioned this several times and at one stage were told by the waiter that it was being plated up when it soon became clear that that was a blatant lie as they actually didn’t have our order and it was almost another 45 minutes before our food arrived. Eventually the manager stepped in and offered us complimentary dips and a round of drinks which did help to ease the starvation of my son. However, this was a celebration meal for my husband and although he received a free glass of Prosecco and a chocolate brownie it did leave us feeling a little bit annoyed as we ran out of time to enjoy a dessert and a wander around the city after our meal to take in the atmosphere. One more thing I would mention is that although the food was well cooked and presented it was far too spicy. This is after all a Greek restaurant and not a Mexican. I’ve never had such spicy food in a Greek restaurant and this isn’t explained on the menu. I think it would be a good idea to offer for instance chips/fries without the chilly powder/spice all over them as not everyone likes spicy food. I don’t think we will return in a hurry which is a real shame.

Reviewed On
Restaurant Response

To Marie Thank you for taking the time to leave us a review as we appreciate all feedback. Firstly, I would like to apologise your experience with us was not to our usual standards. The day in question we were unfortunately understaffed therefore creating a delay on food. I have investigated the matter personally and can assure you this does not happen regularly. I have emailed you personally regarding this matter. Many thanks Jack Assistant Manager

Responded On Tuesday, 25 June 2019
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Visited On Sunday, 16 June 2019

Food was excellent. Waitress was attentive and friendly. Did mention it was my daughters birthday on the booking but wasn’t mentioned by staff.

Reviewed On
Restaurant Response

To Mark Thank you for taking the time to leave us a review. Thank you for your kind comments about the food! I will pass on your compliments to the kitchen who will be thrilled. I am sorry the staff did not mention your daughters birthday. Our reservation system was down and would let us see booking but not the comments attached. Hope to see you again soon though as we would love to have you as our guest again. Many thanks Jack Assistant Manager

Responded On Tuesday, 25 June 2019
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