Olive Tree Brasserie Chester

39-41 Watergate Row, Chester, United Kingdom, CH1 2LE
Restaurant info
Opening Information

11am - 10pm

Facilities
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome
  • Event Space
  • Bar
  • Children's Menu available
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available

About Olive Tree Brasserie Chester

Serving traditional Greek cuisine and a selection of Mediterranean dishes with modern twists, The Olive Tree aim to provide diners with an exceptional experience.

A wide selection of dining options are available - choose from the a la carte, early diner, lunch pronto or Sunday roast menus. Fresh seafood daily specials and gluten free options are also available. Coupled with their extensive wine and cocktail menu, there’s definitely something for everyone.

Cuisine: Greek, Mediterranean
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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342
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105
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54
1 Star:
20
Visited On Tuesday, 07 July 2020

Staff friendly and helpful Happy to help Everything done for covid

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Visited On Monday, 06 July 2020

Thought the decor, the food and drink and the staff were all brilliant!

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Visited On Monday, 06 July 2020

In the 'new' times we are in it was understandable the waiting on staff were nervous as were we . We booked in our details the wifi is abit dodgy so took a few goes. We had to ask for water 3 times having been asked if we wanted it to start with. The food was excellent the service however could do with abit of work.

Reviewed On
Restaurant Response

Hi Jeanette, Thank you for taking the time to provide some feedback on your recent visit. Firstly, I would like to apologise for you having felt some disappointment in the service you received as I know, even more so at the moment I believe, that service is one of the most important aspects of dining out. As I can see you felt there was some room for improvement, I'd welcome the opportunity to discuss this further with you, and so I have contacted you directly by email. I am so pleased to see you thoroughly enjoy the dishes you selected from our wonderful updated menu though! I hope to speak to you soon. Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Friday, 10 July 2020
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Visited On Saturday, 04 July 2020

Really nice meal post lockdown! Staff made us all feel at ease, atmosphere was great and food and drink was lovely.

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Restaurant Response

Hi Lucy, Thank you for such a kind review, I'm so pleased to hear you had a lovely first meal post-lockdown with us, and we're honoured you chose us for such a momentous occasion! I'm glad to see you felt relaxed and at ease with the measures we've put in place and we're well looked after by the team. If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027-Reviews We hope to see you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Friday, 10 July 2020
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Visited On Saturday, 04 July 2020

Staff did a great job on first day opening after covid19. Felt safe and happy with all safety measures put in place.

Reviewed On
Restaurant Response

Hi Joan, Thank you for taking the time to leave us a review following your visit on our re-opening weekend! I'm so pleased to hear you felt comfortable and relaxed by the hygiene and safety measures we've put in place. If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g187062-d7267459-Reviews We look forward to seeing you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Friday, 10 July 2020
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Visited On Sunday, 05 July 2020

Great food and service

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Restaurant Response

Hi Abi, Thank you for taking the time to leave us a review following your lunch on Sunday. I'm delighted you thoroughly enjoyed both our food and service, that's just what we want to hear! If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027-Reviews We hope to see you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Friday, 10 July 2020
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Visited On Sunday, 05 July 2020

Excellent service. Environment was clean. Food was amazing

Reviewed On
Restaurant Response

Hi Kirsty, Thank you for taking the time to leave us a review following your lunch on Sunday. I'm really pleased to note that you could see how stringent our cleaning measures are, and that you were really well looked after by the team, just as we expect! If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027-Reviews We look forward to seeing you again soon for another amazing lunch! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Friday, 10 July 2020
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Visited On Sunday, 05 July 2020

A lovely lunch & good service. Decor is fab

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Restaurant Response

Hi Katrina, Thank you for taking the time to leave us a lovely review following your lunch on Sunday. I'm so pleased you enjoyed your meal and were well looked after by our fantastic team! If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027-Reviews We hope to see you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Friday, 10 July 2020
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Visited On Saturday, 04 July 2020

Food was amazing, really nice place. Even managed to fit us in a bit earlier than booked and everyone adhered to social distancing. Overall a really good experience and would defiantly recommend

Reviewed On
Restaurant Response

Hi Kerryn, Thank you for taking the time to leave us such a lovely review following your re-opening day visit! I'm so pleased to hear we thoroughly impressed, and you enjoyed a wonderful evening with us. If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027-Reviews We look forward to seeing you again, hopefully soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Monday, 06 July 2020
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Visited On Saturday, 04 July 2020

Had a lovely afternoon! Wonderful food and the staff were so helpful and lovely too. Thank you!

Reviewed On
Restaurant Response

Hi Colette, Thank you for taking the time to leave us such a kind review following your re-opening day visit! I'm so pleased to hear you had a lovely afternoon with us and were as well looked after as we would expect! If you would also like to leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027-Reviews We hope to see you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Monday, 06 July 2020
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Visited On Saturday, 04 July 2020

The staff managed to make our experience very enjoyable especially given the changes. Our waiter was very helpful and couldn’t do enough for us- thank you so much, definitely will be recommending and returning soon

Reviewed On
Restaurant Response

Hi Claire, Thank you for taking the time to leave us such a lovely review following your re-opening day visit! I'm delighted to hear you had such a lovely time, despite the slightly unusual circumstances. If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027-Reviews We look forward to seeing you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Monday, 06 July 2020
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Visited On Sunday, 15 March 2020

I really appreciated the efforts of the team to allow our Groupon to be extended due to unforeseen circumstances. The food was really delicious and it was a great atmosphere to spend with my husband. Thank you! (Apologies for the delay in responding).

Reviewed On
Restaurant Response

Hi Maria, Thank you for taking the time to leave us a review following your visit in March, please don't worry about the delay in doing so, we're simply pleased to receive your feedback! I'm glad we were able to extend this voucher for you, and it resulted in a lovely evening with your husband! We're delighted to be re-opening on 4th July, so we hope to see you both soon for another delicious meal! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Friday, 03 July 2020
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Visited On Thursday, 27 February 2020

The food & service was exemplary. My steak was amazing! I had ordered tabbouleh salad but was told the chef was not happy with it so chose a beetroot and Goya's cheese salad instead - all sorted with minimal fuss.

Reviewed On
Restaurant Response

Hi Jeanine, Thank you for taking the time to leave us a review of your visit. I'm so pleased you thoroughly enjoyed your evening with us! I have to agree, we cook a delicious steak, don't we? I do apologise you weren't able to order the salad of your choice, but of course we only ever serve food we're 100% happy with. I'm pleased to hear this was resolved quickly for you, and hope you enjoyed the goat's cheese salad! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Wednesday, 25 March 2020
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Visited On Saturday, 14 March 2020

We was quite disappointed with the food to be honest, however staff were helpful and polite.

Reviewed On
Restaurant Response

Hi Lauren, Thank you for taking the time to provide some feedback on your recent visit. Though I'm pleased to see you received the service we're proud of from our team, I'm so sorry to hear you were disappointed with the quality of the dishes you chose from our menu. In order to discuss this further and ensure we can take all feedback in regards to your experience fully on board, I have contacted you directly by email, and hope to hear from you soon. Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Tuesday, 17 March 2020
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Visited On Friday, 13 March 2020

A fab time for a celebratory party for 16 people. We pre-ordered shared food for 16. The food was all delivered perfectly cooked and really delicious. The staff were exceptionally attentive, polite and very professional. Will definitely visit again 👍🏻

Reviewed On
Restaurant Response

Hi Steve, Thank you for taking the time to leave us a review of your visit, I'm so pleased to hear you all had a great evening and were so well looked after! If you would like to also leave us TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027 I know we've impressed when a customer is immediately thinking of when they can come back to us, so we look forward to seeing you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Tuesday, 17 March 2020
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Visited On Friday, 13 March 2020

Everyone really enjoyed their meals & service. Thank you!!!

Reviewed On
Restaurant Response

Hi Lee, Thank you for your kind review, I'm delighted to hear every member of your party thoroughly enjoyed their meal and were well looked after by our fantastic team! If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027 We hope to see you all again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Tuesday, 17 March 2020
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Visited On Saturday, 07 March 2020

Good customer service, good food :)

Reviewed On
Restaurant Response

Hi Debs, Thank you for taking the time to leave us a review, I'm delighted to hear you experienced first hand the fantastic quality of both food and service that we're so proud of! If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027 Of course if there's anything that you felt we could have done to improve this visit from good to great, please don't hesitate to contact me directly at [email protected] We hope to see you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Tuesday, 10 March 2020
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Visited On Saturday, 07 March 2020

Would have given better ratings except... 1. Wine choice not available. 2. Second choice came incorrectly. 3. Wine supplied more expensive than chosen one. Although we did agree to have the wine st the second choice price. 4. Tiny portion calamari. 5. Some food supplied lukewarm. 6. Cold before finishing. 7. Staff confused.

Reviewed On
Restaurant Response

Hi Steve, Thank you for taking the time to provide some feedback on your recent visit. I do apologise you were left disappointed by your choice of wine unfortunately not being available at that time, and the temperature of some of your dishes not being as hot as you would've liked. Feedback, especially of this nature, is something we always take very seriously, as it's incredibly important to us that every single customer leaves feeling 100% happy. Therefore, in order to discuss this with you further, I have contacted you directly by email. Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Tuesday, 10 March 2020
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Visited On Saturday, 07 March 2020

Food was amazing! Great place to go with family or friends! Would recommend to anyone

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Restaurant Response

Hi Adam, Thank you so much for your kind review, I'm delighted to hear you'd warmly recommend us based on this visit and what I trust was a delicious meal! If you would like to also leave us a TripAsdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027 We hope to see you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Tuesday, 10 March 2020
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Visited On Saturday, 07 March 2020

Great early evening meal

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Restaurant Response

Hi Deb, Thank you for your review, I'm pleased you so enjoyed your meal with us! If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027 We hope to see you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Tuesday, 10 March 2020
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Visited On Friday, 06 March 2020

Tables too close together

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Restaurant Response

Hi Joe, Thank you for your feedback. I do apologise you felt the tables were slightly closer to each other than you would've liked. This feedback will certainly be taken on board going forwards to ensure that all of our customers are comfortable in their surroundings. I do hope you had a lovely meal with us, and we hope to see you again soon. Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Tuesday, 10 March 2020
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Visited On Wednesday, 04 March 2020

Great service Lovely staff

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Restaurant Response

Hi Emma, Thank you for taking the time to leave us a lovely review, I'm so pleased to hear you enjoyed your evening with us! If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027 We hope to see you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Monday, 09 March 2020
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Visited On Tuesday, 03 March 2020

Perfect place for a romantic dinner or a meal with friends

Reviewed On
Restaurant Response

Hi Esraa, Thank you for taking the time to leave us a review. I certainly agree, we're a great choice for either occasion! If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027 We hope to see you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Monday, 09 March 2020
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Visited On Thursday, 27 February 2020

The food was amazing. Me and my partner loved our meal with you and would return again of we visited chester again

Reviewed On
Restaurant Response

Hi Adam, Thank you for taking the time to leave us a lovely review following your visit! I'm delighted to hear you both so enjoyed your evening with us, and we hope to see you again soon should you visit the area again! We do also have restaurants located in Preston, Lytham, and Stockton Heath, should any of these be closer to home for you! If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027 Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Tuesday, 03 March 2020
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Visited On Sunday, 01 March 2020

I visit the Olive Tree, Chester regularly. The food, service and atmosphere has never disappointed.

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Restaurant Response

Hi Kerry, Thank you for taking the time to leave us such a kind review! I'm delighted to hear we continue to so regularly impress! If you would like to also leave us a TripAdvisor review, you can do so at https://www.tripadvisor.co.uk/Restaurant_Review-g186233-d10459027 We look forward to seeing you again soon! Kind Regards, Lauren Chapman Guest Relations Manager

Responded On Tuesday, 03 March 2020
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