Olive Tree Brasserie Chester

39-41 Watergate Row, Chester, United Kingdom, CH1 2LE
Restaurant info
Opening Information

Open 7 days per week 12noon - 10.30pm

Facilities
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome
  • Event Space
  • Bar
  • Children's Menu available
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available

About Olive Tree Brasserie Chester

Serving traditional Greek cuisine and a selection of Mediterranean dishes with modern twists, The Olive Tree aim to provide diners with an exceptional experience.

A wide selection of dining options are available - choose from the a la carte, early diner, lunch pronto or Sunday roast menus. Fresh seafood daily specials and gluten free options are also available. Coupled with their extensive wine and cocktail menu, there’s definitely something for everyone.

Cuisine: Greek, Mediterranean
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

Available Offers
This offer has price variations on different days. View full details.
Description
Available Dates
This reservation cannot be modified online. Please contact the restaurant directly to update this reservation.
Edit / Cancel Reservation
Diners Review
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Sort By:
5 Stars:
926
4 Stars:
325
3 Stars:
95
2 Stars:
48
1 Star:
20
Visited On Monday, 09 December 2019

Music was too loud. Food was nice although a bit salty and the service was better than previous visits.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 09 December 2019

Loved it, yet again it doesn't disappoint

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 24 November 2019

Expensive for a burnt mousaka. Took three times to understand the drinks order for 2.

Reviewed On
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 06 December 2019

Lovely place enjoyed the girl on the guitar as well

Reviewed On
Restaurant Response

Hi Taylor, We are glad to hear you enjoyed the live music. We hope to welcome you back again soon.

Responded On Monday, 09 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 06 December 2019

Most staff quite friendly and helpful but one waiter ( behind the bar) was a bit surly and all members of our party commented.

Reviewed On
Restaurant Response

Hi Wendy, We are glad that overall you found the staff to be friendly, however are disappointed to hear you had a poor experience with one of our staff. I will make sure this is looked into. We look forward to welcoming you back again soon.

Responded On Monday, 09 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 05 December 2019

Amazing food great atmosphere attentive staff

Reviewed On
Restaurant Response

Hi Sharon, Thank you for taking the time to leave your lovely reply. We are glad you enjoyed your visit and look forward to welcoming you back again soon.

Responded On Monday, 09 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 01 December 2019

Terrible service. Arrived at 2.30pm, ordered at 2.40pm, waiter returned at 2.50pm to clarify our order. Waited 45 minutes for starters to arrive. Next table arrived after us and got their starters and mains before us. Restaurant not that busy and Lots of staff around doing nothing. No management. Good food however.

Reviewed On
Restaurant Response

Hi Becky, I'm very sorry to hear our service wasn't up to our usual high standards. We are constantly training our team to ensure our service is smooth and organised. So I apologise this wasn't the case on your visit. If you would like to discuss this further please get in touch with head office at [email protected]

Responded On Wednesday, 04 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Sunday, 01 December 2019

Disappointed no one from frozen there when we arrived to greet the children staff not sure what was going on. When Elsa did arrive there was no Olaf. Drinks order coffee came after the other drinks and was cold. Meals served one or two at a time (there were two children and five adults) with big gaps in between and the last one was wrong but I chose to just have it as I had waited long enough. The entertainment for the children was chaotic as it was in the middle of the restaurant with waiters trying to serve around the children (I felt this was dangerous) and the children had to leave their food to be able to join in. The food was of a good standard and the staff were polite and tried to put right the many mistakes including the bill which was also wrong. Elsa was very good with the children and tried to do her best but asi said it was chaos. May I suggest that if you do do something similar again that it is more organised.

Reviewed On
Restaurant Response

Hi Catherine, My apologies on Elsa and Olaf not arriving to the event. Unfortunately the company we used for this event let us down at the very last minute. I fully understand your Children's disappointment as she's the main character. We'll be using a completely different company for our next event to hopefully make the event run smoother. Regards, Olive Tree Brasserie Chester

Responded On Tuesday, 03 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 30 November 2019

Food was brilliant. However, unfortunately, the service was not so great. Long waits between courses, missing dishes then when it finally arrived it was wrong, asked 3 members of staff for a card machine to pay the bill and it never arrived, we then had to go to the bar to ask for it again.

Reviewed On
Restaurant Response

Hello Rebecca Thank you for taking some time to send us your review! Just to make you aware we have taken note of your comments. We aim to deliver high quality service here at Olive Tree and I am sorry to hear that wasn't met last time you dined with us. Although this hasn't changed anything in regards to your previous visit I hope you will give us another try in the near future. Kind Regards Kyle Boyle Assistant Manager Olive Tree Brasserie Chester

Responded On Tuesday, 03 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 30 November 2019

Sadly what should have been a very special occasion was ruined by poor service, lack of communication and delays in service.

Reviewed On
Restaurant Response

Hello Nicole Thank you for taking some time to send us your review! Just to make you aware we have taken note of your comments. We aim to deliver high quality service here at Olive Tree and I am sorry to hear that wasn't met last time you dined with us. Although this hasn't changed anything in regards to your previous visit I hope you will give us another try in the near future. Kind Regards Kyle Boyle Assistant Manager Olive Tree Brasserie Chester

Responded On Tuesday, 03 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 30 November 2019

Great food and cocktails!

Reviewed On
Restaurant Response

Hello Nia Thank you for taking some time to send us your review! It's great that you enjoyed your time with us at Olive Tree Brasserie Chester We look forward to your next visit. Kind Regards Kyle Boyle Assistant Manager Olive Tree Brasserie Chester

Responded On Tuesday, 03 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 29 November 2019

Service was exceptionally slow but front of house staff were fantastic especially our server.

Reviewed On
Restaurant Response

Hello Denise Thank you for taking some time to send us your review! It's great that you enjoyed your time with us at Olive Tree Brasserie Chester We look forward to your next visit. Kind Regards Kyle Boyle Assistant Manager Olive Tree Brasserie Chester

Responded On Tuesday, 03 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 29 November 2019

All good.

Reviewed On
Restaurant Response

Hello John Thank you for taking some time to send us your review! It's great that you enjoyed your time with us at Olive Tree Brasserie Chester We look forward to your next visit. Kind Regards Kyle Boyle Assistant Manager Olive Tree Brasserie Chester

Responded On Tuesday, 03 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 23 November 2019

We waited over 45 minutes for our starters! Waiting staff could be more attentive as it wasn’t clear why we had to wait. I have to admit the main coarse was beautiful and they won me round and would be going back and hopefully will have a better and quicker service! We did receive a discount for our long wait

Reviewed On
Restaurant Response

Hello Jonny Thank you for taking some time to send us your review! Just to make you aware we have taken note of your comments. We aim to deliver high quality service here at Olive Tree and I am sorry to hear that wasn't met last time you dined with us. Although this hasn't changed anything in regards to your previous visit I hope you will give us another try in the near future. Kind Regards Kyle Boyle Assistant Manager Olive Tree Brasserie Chester

Responded On Tuesday, 03 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 23 November 2019

We can’t wait to return !!!!

Reviewed On
Restaurant Response

Hello Hannah Thank you for taking some time to send us your review! It's great that you enjoyed your time with us at Olive Tree Brasserie Chester We look forward to your next visit. Kind Regards Kyle Boyle Assistant General Manager

Responded On Tuesday, 03 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Friday, 22 November 2019

Was my forth time in the Olive tree took a friend for the first time ,he was very well impressed with the food & service. Thanks for a great night. See you soon.

Reviewed On
Restaurant Response

Hello Les Thank you for taking some time to send us your review! Its great to have you back in with us. and also that you enjoyed your time at Olive Tree Brasserie Chester We look forward to your next visit. Kind Regards Kyle Boyle Assistant General Manager

Responded On Tuesday, 03 December 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Thursday, 21 November 2019

I have to say that I read the bad reviews online before booking but I dismissed them as probably just grumpy people who always complain. It turns out they were accurate reviews. To be fair, the restaurant looks lovely and they had a man singing in the corner so initially I thought everything was going to be fine. However, we waited over an hour for our food and when it arrived it was inedible. I have never complained before but my husband and I genuinely couldn’t eat the food because it tasted awful and was cold. We were starving by this point so just wanted to leave and grab a quick bite somewhere else. The manager was very professional and apologetic about it. He took my email and sent us an apology that evening with a voucher for another meal. We won’t be coming back and will warn others about it. Such a shame really. Hope you get the problems in the kitchen sorted soon.

Reviewed On
Restaurant Response

Hi Rhiannon, Thank you for taking the time to leave us feedback from your visit. I'm sad to hear you didn't enjoy your visit here at Olive Tree Brasserie. I will personally look into your visit and see why your dishes weren't up to our usual high standards. Regards, Connor Callaghan General Manager Olive Tree Brasserie Chester

Responded On Monday, 25 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 November 2019

Slow service and food not great. Haven’t been for a couple of years and used to love it here, will not be returning

Reviewed On
Restaurant Response

Hello Claire Thank you for taking some time to send us your review! Just to make you aware we have actioned after your experience with us last Saturday. We have gone over every aspect of our brand here at Olive Tree Chester. We know the speed of service wasn't up to standard last Saturday and I apologise for this. Although this hasn't changed anything in regards to your previous visit I hope you will give us another try in the near future. Kind Regards Kyle Boyle Assistant General Manager Olive Tree Brasserie Chester

Responded On Friday, 22 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 November 2019

Had a lovely meal here on Saturday night. Sat upstairs and the service was great. Lots of veggie choices on the menu and we really enjoyed our meal. Will definitely return when we are back in Chester.

Reviewed On
Restaurant Response

Hello Andy Thank you for taking some time to send us your review! It's great that you enjoyed your time with us at Olive Tree Brasserie Chester We look forward to your next visit. Kind Regards Kyle Boyle Assistant General Manager Olive Tree Brasserie Chester

Responded On Friday, 22 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 November 2019

Great service

Reviewed On
Restaurant Response

Hello Alice Thank you for taking some time to send us your review! It's great that you enjoyed your time with us at Olive Tree Brasserie Chester We look forward to your next visit. Kind Regards Kyle Boyle Assistant General Manager Olive Tree Brasserie Chester

Responded On Friday, 22 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 16 November 2019

Authentic Greek food with a great atmospheric

Reviewed On
Restaurant Response

Hello Simon Thank you for taking some time to send us your review! It's great that you enjoyed your time with us at Olive Tree Brasserie Chester We look forward to your next visit. Kind Regards Kyle Boyle Assistant General Manager Olive Tree Brasserie Chester

Responded On Friday, 22 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Tuesday, 12 November 2019

Will absolutely eat here again. Great food and drinks selection. Friendly staff and attentive service. My guests from Chicago are big fans now - they loved the halloumi fries! See you there...😊

Reviewed On
Restaurant Response

Hello Ian Thank you for taking some time to send us your review! It's great that you enjoyed your time with us at Olive Tree Brasserie Chester We look forward to your next visit. Kind Regards Kyle Boyle Assistant General Manager Olive Tree Brasserie Chester

Responded On Friday, 22 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Monday, 11 November 2019

Really enjoyed our evening, very friendly staff, great food and delicious prosecco.

Reviewed On
Restaurant Response

Hello Pauline Thank you for taking some time to send us your review! It's great that you enjoyed your time with us at Olive Tree Brasserie Chester We look forward to your next visit. Kind Regards Kyle Boyle Assistant General Manager Olive Tree Brasserie Chester

Responded On Wednesday, 13 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 09 November 2019

Fabulous, as always.

Reviewed On
Restaurant Response

Hello Nigel Thank you for taking some time to send us your review! It's great that you enjoyed your time with us at Olive Tree Brasserie Chester We look forward to your next visit. Kind Regards Kyle Boyle Assistant General Manager Olive Tree Brasserie Chester

Responded On Tuesday, 12 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money
Visited On Saturday, 09 November 2019

On Saturday evening the food and service were average at best. After we'd selected dishes from the menu we were told there was no lamb available. Great. My quinoa salad had plenty of quinoa, but virtually nothing else. Then when we came to pay there was an issue over me using my VIP reward points. My e-mail address wasn't recognised - yet I'd been sent a booking confirmation and have subsequently been e-mailed this survey.

Reviewed On
Restaurant Response

Hello Thank you for taking some time to send us your review! Just to make you aware we have taken note of your comments in regards to both our service and food quality. We aim to deliver high quality service here at Olive Tree and I am sorry to hear that wasn't met last Saturday. Although this hasn't changed anything in regards to your previous visit I hope you will give us another try in the near future. Kind Regards Kyle Boyle Assistant General Manager Olive Tree Brasserie Chester

Responded On Tuesday, 12 November 2019
Please enter a reason for Reporting this Review:
How likely would you be to recommend us to a friend or colleague?
Food & Drink
Service
Atmosphere
Value for Money