Open Everyday 12:00 till 18:00
- Disabled Access
- Private Dining
- Free WiFi
- Families and Children Welcome
- Gluten Free Available
About Norton House Hotel - Afternoon Tea
Afternoon tea served in our Brasserie. £23.50 per person
The food and service were outstanding. As an operations manager myself I have to say Pat could not have been more attentive and caring. What a lovely lady who made our experience perfect. Would have preferred the tables with a sofa or more atmosphere
Great afternoon tea. Would recommend!!
Had a great afternoon fresh food great service couldn’t fault it
Great staff Lovely food, beautiful venue.
Shocking afternoon tea Standards have seriously gone down hill, which I expect is due to the 2 for 1 offer 4 sandwiches each, 2 rock solid tiny scones and 4 tiny cakes does not make an afternoon tea Will not be returning Also why is it £23.50 before the 2 for 1 offer then £32.75 on the offer (that’s not really 2 for 1 and is a bit of a con)
Wait time longer than expected. Most staff didn't look like they wanted to be there and this detracted from the experience. Venue was very nice.
I really could not fault my experience. In particular the customer service, we were 30 mins late and when I called to check you would hold the reservation the staff were lovely and nothing was a problem when we arrived.
The staff were friendly and helpful. We enjoyed dining in such a relaxed atmosphere. There weren’t too many people there so we were able to enjoy a comfortable noise level and we felt we were able to eat and drink at a slow pace.
The room was void of any atmosphere, the service was slow to non-existent, the food was v mediocre, so disappointed. I phoned ahead to say we were coming for a 50th birthday but they did nothing to acknowledge that. Expected so much moe.
Unfortunately we had almost ate our whole afternoon tea before we even received our hot drinks.
We thoroughly enjoyed our afternoon tea at Norton House we were made to feel welcome by the friendly and helpful staff. The food was delicious. Looking forward to our next visit.
Everything was delicious but I prefer savoury things so would have preferred something else in that line. Service was great
Server was absolutely wonderful o complimented her personally for her absolutely amazing customer service
The conservatory is not quite as atmospheric as other parts and would love it elsewhere in the hotel but understand that groupin demand may require use of this room.
My name is Goddard, not Goddart! This is the second time I’ve mentioned this and I’m surprised that a hotel in the service industry keeps making this very unprofessional mistake. Disappointing.
Had the vegetarian option. I only had 1 sandwich and 1 very small wrap. The rest all had meat and I wasn’t sure what was in the others however in closer inspection I seen some meat so wasn’t sure what I could eat?
Such a wonderful experience and great place too.
Really excellent food and first class service.
First time for afternoon tea. Very friendly staff. Food was lovely. Definitely go again
It was very nice couldn’t fault anything
Lovely birthday treat for grandma who enjoyed the surroundings.
My mum and I attended Afternoon Tea a few days ago and it was the best afternoon with my mum! It was a long time coming and was very needed! The staff were brilliant and had everything right down to a T! The Prosecco was lovely and I don't normally drink that but it was really nice! All our sandwiches/cakes were amazing and the atmosphere was so nice with the windows and the sun blazing in. Perfect day for us. xx
Sandwiches & cakes were delicious. Scones were nice & hot, but a bit dry. Tea selection was good.
I enjoyed my visit and the champagne afternoon tea. The sandwiches and scones were lovely, but the cakes did seem a bit obscure - I'd have enjoyed them more if they had been more recognisable !
Staff were very friendly and good was lovely.