No.131 The Promenade

131 Promenade, Cheltenham, United Kingdom, GL501NW
Restaurant info
Opening Information

Breakfast – Everyday 7.30am – 12pm (Breakfast buffet until 11am)
Lunch – Everyday 12pm – 3pm (Sundays 12pm – 4pm)
Afternoon Pickings – Everyday 3pm – 5:30pm (Sundays 4pm – 5:30pm)
Supper – Monday to Thursday 5:30pm – 10pm (Friday & Saturday 5:30pm – 10.30pm) (Sundays 5:30pm – 9.30pm)

Thursday to Saturday Crazy Eights bar open until 3am (Monday -Saturday) and 12am (Sundays).

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome
Menus

About No.131 The Promenade

Classic on the outside, contemporary British on the inside, located in the heart of Cheltenham. Traditional classics & modern European dishes showcase the best seasonal ingredients in the restaurant. All ingredients are sourced and gathered locally wherever possible but always from British lands and shores.

Cuisine: British
Dress Code: Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
217
4 Stars:
76
3 Stars:
43
2 Stars:
23
1 Star:
4
Visited On Friday, 06 December 2019

This year was the 2nd when we were celebrating our Christmas Party at no131. The venue looks absolutely amazing and staff were spot on but the food was disappointing compared to last year. Mains were dry and tasteless. From the service point of view, Daniel was amazing and tried his best to look after us. The reservation team should have a better communication with the management team as we had some arrangements made a week before and when I got there I had to speak to 5 different managers to sort out 2 menu's. Overall was a good service and atmosphere but it seemed the kitchen does not care about the food are sending out and this is just to compare with the food they used to have. Will recommend the place, probably not the Christmas menu.

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Visited On Friday, 06 December 2019

Excellent service and great food. Really enjoyable evening had by all of the party.

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Visited On Saturday, 07 December 2019

I felt the service let the hotel down a little. A few things were a little below what you would expect: 1. No tissues in the room despite coffee machine, robes, slippers 2. No guide to using the air conditioning system which was not intuitive. 3. No glasses available for water at breakfast 4. We had to ask twice to have our water at the dinner table. 5. We were asked if we wanted a "turn down" service but it didn't happen. Otherwise we had a very nice meal and a pleasant stay

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Visited On Saturday, 07 December 2019

Service was very slow and inconsistent - had to ask for the drinks menu twice, table was half cleared and then abandoned. Coffee machine very noisy. Food took a long time to come. Food was really good and atmosphere was excellent. We had a great tims

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Visited On Saturday, 07 December 2019

Awesome setting and first class Bloody Mary Thankyou. But brunch and service we’re both a bit underwhelming. Maybe we just picked a bad day.

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Visited On Friday, 06 December 2019

great meal

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Visited On Friday, 06 December 2019

Very poor service I realise you were very busy as a Friday just before Christmas but you should have had more staff on, we would have had more drinks but just didn’t see any waiting staff so left....

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Visited On Sunday, 01 December 2019

Amazing decor, unbelievably comfortable beds!

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Visited On Sunday, 01 December 2019

A really good Sunday roast - marred by staff not sure where to seat us and where to put us while they worked this out. The setting is lovely but service does not make you feel special. The roast dinner was lovely- pudding average- service needs improvement. I do still come back as sometimes these things are better than others - just would like them to nail it.

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Visited On Sunday, 01 December 2019

Y

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Visited On Sunday, 01 December 2019

Another lovely meal with great service.

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Visited On Saturday, 30 November 2019

We had a great evening, best service we have had at 131! Look forward to coming back on Christmas Eve.

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Visited On Friday, 29 November 2019

Great food and drink as ever. Service was a little slower than normal but think that’s down to his busy it was

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Visited On Friday, 29 November 2019

Simply fantastic! We love it from the moment we arrive from the atmosphere, staff, food, wine everything first class.

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Visited On Friday, 08 November 2019

Have loved every visit to 131. Great ambience, and a wonderful buzz. However, the last time was just a little "dull". Know that town was quiet which impinged on restaurants, wine bars. etc., in the area. But the food was not quite as exciting as normal and the staff appeared to be a little 'jaded' as opposed to your usual sparkly staff. Thank you.

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Visited On Sunday, 24 November 2019

Our experience at 131 was superb. There were 18 of us in our party. The Sunday roast was delivered hot and tasted delicious. The staff were very helpful and the room they sat us down in was excellent. Thanks 131!

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Visited On Monday, 25 November 2019

Great service, food and ambiance. Been twice now and will definitely be returning again soon

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Visited On Sunday, 24 November 2019

An absolute pleasure!, stunning setting and venue! The Sunday lunch was delicious and we LOVED the GIN and JUICE bar downstairs. Highly recommend this place!

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Visited On Saturday, 23 November 2019

Fabulous food, great atmosphere and a lovely waiter!

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Visited On Saturday, 23 November 2019

Amazing rooms and food and staff really friendly. Really good lunch with friends.

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Visited On Saturday, 23 November 2019

Following my Mum's surprise afternoon tea I have had feedback that the service wasn't great and slow (and sometimes not around to even consult), tea was cold and some of the food wasn't up to the normal No131 standards.

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Visited On Saturday, 23 November 2019

Overall lovely evening

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Visited On Saturday, 23 November 2019

Service was very attentive at the beginning however then it became incredibly slow and we had to keep asking to be served. You do not expect this kind of service when you’re paying a decent amount of money for your meal.

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Visited On Saturday, 23 November 2019

Lovely brunch, friendly staff and well looked after. Will definitely return

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Visited On Wednesday, 20 November 2019

Super graduation meal. Fish cakes were delicious accompanied by some bubbly. Great. Thank you for being very attentive and polite

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