The Champagne Bar and Garden Room serves Afternoon Tea daily between 12:00 - 16:00
- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About Mottram Hall - Champagne Bar
Afternoon Tea at Mottram Hall is unlike any other. As the stalwart of the Cheshire social scene it has retained its popularity ever since the hotel opened in 1940. As with anything, it's important to reflect changing times while retaining the best of tradition. In view of this, we're delighted to introduce to you our newly improved afternoon tea experience. Indulge yourself in a full array of delicious sandwiches, cakes and scones. Why not also try our new bespoke tea blend, The Mottram 1940.
Enjoy our luxurious Afternoon Tea for £23pp with freshly made scones, sandwiches, cakes and a selection of artisan tea. Alternatively why not add a little extra and enjoy our Champagne Afternoon Tea for £30pp.
I treated my parents to afternoon tea and we did have a lovely afternoon. This was the third time I've been to Mottram Hall for afternoon tea. I felt the previous two times were better. We were in the restaurant because there was a wedding in the champagne bar. It was pretty quiet so not much of an atmosphere. Food was okay, it didn't WOW me. I've had better in other venues. Champagne was very nice. The cakes were nice, good variety but the scones were a bit dry. Staff were very pleasant, friendly and helpful, we were left to enjoy our afternoon tea but they did come back to check that all was okay.
I loved the whole Experian’s and the view in the garden room was beautiful. I would of liked to of hear some music in the room though.
The staff working that day were absolutely amazing and worked so hard for us, always checking we were ok but not in our faces. Lovely happy staff that made the effort and made our day. Thank you.
I felt the service could have more proactive with offering top ups of tea and also clean plates/cutlery etc. I went to the bar a couple of times to ask for things. Nothing was an issue and the servers couldn't have been more helpful when asked, but it would have been better if the server had come to us instead.
We (me and my mum) had a lovely day. It was my mum's birthday and we were made to feel very special. The food was amazing. Hats off to the chef. 5 stars for the food. Thank you for a lovely day x
Was disappointed on the whole. Shared a restaurant with Spa people and felt a bit neglected. The staff was minimal and we had to ask for coffees Food was ok
Excellent service. An enjoyable birthday tea.
It seemed that the venue was understaffed during our visit. There was no one to greet us on arrival so we had to wait a while to be seated. The young mans that served us was very pleasant and friendly throughout but clearly didn’t have enough time to serve everyone. I had stated on my booking that I was vegetarian but no one seemed aware of this, so the chef had to come up with some sandwiches which ended up being 2 egg, a cheese and one with guacamole on it. Most places these days have vegetarian, vegan and gluten free choices on the menu and have used some imagination with the fillings, so it was disappointing that the selection wasn’t great and also that no one seemed aware that I had written it on the booking and prepared something. I also heard there were other vegetarians in other parties, so it is very common these days! The meat/ fish sandwiches were apparently very nice, especially the salmon. The cakes were lovely but the scones were not good. They were very dry and dense and quite disappointing. The room was cold so my mother in law and I kept our coats on for most of our visit.
Huge disappointment, due to so many matters: rude doorman, non-availability of Champagne Bar, mediocre food, appalling service, dirty glasses and teapots, and presentation of bill in a stained and dog-eared folder, leasing to a very low standard of service far from the advertised offering.
Was absolutely lovely
30 mins waiting time before being attended to and that was after being prompted. Dirty teapot, no sugar, no tea strainers (had to ask for both) spilt tea when served. End sandwiches were crispy as obviously been out ahead of time. scones were tiny. overall service was poor, food mediocre snd atmosphere no existent and I certainly didn't feel like it was a "special" experience Won't be returning or recommending and will writing as much on my food blog.
Lovely afternoon with excellent service, thank you
We had a nice afternoon tea, but the bread was a little stale, as if the sandwiches had been left out for a while and whilst the room was nice it would have been nice to of sat in the room which overlooked the gardens. Staff were attentive
Very nice afternoon tea experience. Kirstie was a very nice young lady and a most attentive hostess. Thanks.
The food was amazing. But one of the staff member was very rude. I could not get the name but he was a young lad. We were made uncomfortable because of this and could not quite enjoy the atmosphere. I do think a member of staff should treat people well regardless of a person's ethnicity. The rating given above is mixed because of those reasons aforementioned.
The service was a little strange, the waitress kept apologising for everything and making excuses (we hadn’t even complained) she was saying they only had one menu because they were lacking everything/she was tired but had o lug been in two hours/my tea was delayed as there was a game of cat and mouse between the restaurant and the champagne bar. None of this was necessary as we were very chilled and happy with everything. I felt she was a little condescending g when she spoke to us and it was like we were a bit of an inconvenience as apparently there were 120 afternoon teas booked for mother day. It didn’t seem busy and the staff were all lovely, food was fab. After the order was taken we did have to ask for everything else but nothing was too much trouble. The guys in the champagne bar were fab and made a big fuss of my daughter. We really enjoyed it but the service could do with tightening up.
We were celebrating my Mum’s 60th birthday and Mother’s Day. I made a note of this when I made my reservation and they gave us a lovey table with a ballon as well. This is the second time we’ve been and we will be back again. Thank you!
Horrendous. Took an hour to get drinks. Over another hour to get our sandwiches. When they finally arrived most of the items were missing. Another table left without paying. Another table were seated after us and had eaten before we’d even got our drinks. Asked to speak to the manager 4 times and he never came to see us. And I’d driven nearly an hour specifically to come to Mottram Hall because of the previous good experiences I had yet on Sunday I spent all afternoon apologising to my mum for such a poor mother’s day. Really really disappointed.
The service was really bad we had to wait a long time for the food which wasn’t worth waiting for. We were put in the corner and people around us were complaining and started to leave refusing to pay.
Staff were friendly and accommodating.venue was beautiful can't wait to have our wedding there in May fabulous service!
I’m sorry to say but we had a very disappointing experience. This was booked as a Mother’s Day Special for my mum but also myself and my sisters. I have an allergy to eggs which I explained on several occasions prior to the booking. I was told on the phone less that 24hrs earlier that I would have a selection of egg free items. I was told the previous day we would be in the restaurant and arrived to be told we were in a different room. It took 30 minutes for our drinks orders to be taken and 1hr before we were served any food. The waitress had no prior knowledge of my dietary requirements despite me phoning twice before hand to confirm this. I was told all the egg free puddings had gone and I was offered a ‘cereal bowl’ of tinned fruit. This was all fed back to the manager who did offer us some compensation for this experience but I would be very reluctant to return.
Amazing service from the waiting on staff who couldn't do enough for us!! Food was beautifully presented and delicious!
Lovely Afternoon Tea. Beautiful Setting with Outstanding Staff. Thank you.
I took my mum for her birthday and we had a great experience. The food and service was fantastic.