The Champagne Bar and Garden Room serves Afternoon Tea daily between 12:00 - 16:00
- Disabled Access
- Private Dining
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
About Mottram Hall - Champagne Bar
Afternoon Tea at Mottram Hall is unlike any other. As the stalwart of the Cheshire social scene it has retained its popularity ever since the hotel opened in 1940. As with anything, it's important to reflect changing times while retaining the best of tradition. In view of this, we're delighted to introduce to you our newly improved afternoon tea experience. Indulge yourself in a full array of delicious sandwiches, cakes and scones. Why not also try our new bespoke tea blend, The Mottram 1940.
Enjoy our luxurious Afternoon Tea for £23pp with freshly made scones, sandwiches, cakes and a selection of artisan tea. Alternatively why not add a little extra and enjoy our Champagne Afternoon Tea for £30pp.
We had a wonderful afternoon tea for mums 99th birthday, the staff were lovely and attentive the food was delicious, atmosphere was chilled and relaxing would definitely recommend.
I booked and expected a table in the Champagne Bar but was advised upon arrival (not at the time of booking, I stress) that it was closed. We were directed to the golf club house to ‘enjoy’ a birthday treat surrounded by cricket blaring out across multiple tv’s and over-excited, middle-aged golfers. If I’d have known at the time of making the reservation this would have been the setting, I would most certainly have made alternative arrangements; complaining on the day would only have made a bad situation worse.
Hi. It was my daughters birthday and I had made a reservation for 4 at the champagne bar for Afternoon Tea. I received my confirmation and was very excited for the day ahead. I was also advised if any special requests. I had mentioned it was my daughters birthday. When we arrived we were informed that infact the champagne bar was closed and I had to go elsewhere. At the time I thought fair enough and went to the restaurant were I was directed too. I was taken back as not even the tables were set. No effort of table cloth. No salt and pepper a jar with 2 white sugar sachets and 2 brown sugars. But there were 4 guests. No effort whatsoever. Tea came one ting teapot to serve 3. 1 tiny jug of milk. Not enough. Food came and it was just so basic and the scones were rock solid hard. I had booked the choice including champagne at £32 per head but never offered a glass at anytime. Again had to ask. We had tiny saucers to try and eat our sandwiches and cakes. No spare plates nothing. It’s actually the worst experience I’ve had. A local cafe would have provided a better presentation and service. I was of the idea that during Covid and how the hospitality sector had been affected that perhaps in order to encourage guests to return perhaps a little effort would ha e been made to make it a great experience. I also had no acknowledgment of my daughters birthday and to have to try and look for a waiter to ask for extra milk and sugar I just thought was very very bad. No service. Bad food. Bad presentation and it really did spoil my day as being a birthday my girl was left with us all feeling totally disappointed at the whole experience that day. I am a local resident of the area and was looking forward to offering my support however it was really bad and I could not recommend. Very unhappy customer.
The place is beautiful and has been renovated really nicely. The staff were very polite and friendly A wonderful setting, and very nice afternoon tea. The selection of tea was vast with something for everyone. The only negative point to let you down was the dirty and dusty afternoon tea stand. You could see the dirt which came off when the wife ran a finger over it.
Excellent staff - could not be more helpful
Very nice afternoon tea! Friendly staff and nice atmosphere
Nice experience overall and would likely return! The chairs were a tad low for the table so we had to prop ourselves up on cushions but generally very happy.
You have a beautiful setting but I thought the quality of the food was honestly average. Everything was fine but couldn’t really be described as great. I thought that some of the food might be a few days old. I’m not complaining but was underwhelmed considering the price and comparing to other afternoon teas.
Terrible afternoon tea, stale scones, long wait, poor service. Staff obviously embarrassed at how poor the shift was. We booked as a birthday treat and thoroughly disappointed. We will never return.
We had booked afternoon tea for 6 people at Mottram Hall. We arrived and got seated but there ended up being 7 of us as we had our child with us. The hotel we're fine with this and gave us an extra seat but the service from start to finish was terrible. We ordered from the child's menu for our child which was two courses for a set price which they bought out the desert before the main was served. We arrived at 1pm and didn't get our afternoon tea until an hour later which arrived with only 5 afternoon teas which we reported and got told that another was being made up which took another 20 minutes to arrive. There was other tables close by having afternoon tea and we heard staff apologizing to these customers about the time they are having to wait. I've honestly never seen anything like it for a place that's meant to be high class the whole experience was terrible. The general manager knew it was all messed up not just for us as we ended up recieving 50% off the final bill, a free glass of champagne and didn't charge us for the kids meal which for a general manager to offer that sort of discount I appreciate as some places wouldn't of bothered to do this but unfortunately we won't be returning unless we have to.
A nice venue but some building works took some of the shine off the experience. The food and drink was exceptional.
Even though we really enjoyed our afternoon tea the noise from the building work spoiled it for us. I would only return when this is finnished
The champagne bar was closed which was not disclosed when booking, so afternoon tea in the (quite cold and near empty) restaurant was not a good reflection of the “newly improved afternoon tea experience” advertised, it was not as nice as the experience had at other venues and definitely not what was expected of this venue.
Cold draft throughout the champagne bar, dark and slightly uninviting with candles yet in other parts of the bars the ambience was very different. Sad given the money invested into refurbishing the hotel etc.
Service and location were excellent. The savoury food was average for the amount you pay. Sweet food was spot on.
Service started a bit slow but was ok on a whole. Food very nice but would like a few more sandwich options.
Fabulous. Thanks so much
This was a lovely afternoon tea, not too dessert heavy, lovely mix of sandwiched and sweets, a perfect birthday treat.
We had Christmas afternoon tea with a group of work friends for Christmas. We had a great time and very well looked after. Great selection of sandwiches and cakes. Definitely recommend
James was an absolute star. I work onboard an aircraft dealing with upper class customers. James would be an asset and is an asset to your company. Food beautiful
You could do with more staff manning the bar.
Had a lovely afternoon tea for mums 80th birthday.
Made a very nice day very special
We pre-booked the champagne afternoon tea for my partner's birthday and were very disappointed. The service was non existent, we were waiting 20 minutes for the first pot of tea, and another 15 before the food. We were waiting even longer for the champagne. Given that we were the only people there, we felt this wasn't acceptable. It wasn't the experience we expected from a nice venue like Mottram Halll and with the price we paid.
Very good and very nice and very friendly staff