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Moor Hall Afternoon Tea

Moor Hall Drive Four Oaks, Sutton Coldfield, United Kingdom, B75 6LN

About Moor Hall Afternoon Tea

Moor Hall Hotel & Spa is the perfect place to relax and enjoy a traditional English cream tea with friends.

In winter you can take your afternoon tea in the original oak panelled Lounge Bar, Ladywood Room or Minstrel’s Gallery, and in the summer you can sit outside on the terrace which offers fabulous views over the sweeping lawns. Whatever time of the year you visit Moor Hall you will be sure of a warm welcome from our friendly and professional staff.

Served from 1pm until 6pm every day, our full afternoon teas include a selection of sandwiches and a delicious assortment of homemade cakes and fancies. To accompany your afternoon tea, you can choose from a selection of 6 specially blended loose leaf teas, including the exclusive Moor Hall Blend which is a refreshing blend of Ceylon Orange Pekoe, rich Assam and First Flush Indian Darjeeling. You can even take a tin of Moor Hall Blend tea home with you as a memento of Moor Hall for £5!

Cuisine: Afternoon Tea
Price point:
£ £ £ £ £

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Visited On Saturday, 16 June 2018

there was hardly any sandwiches, for £19.99 per person, it was no way worth the cost! We was booked in for 3.30pm, 4.15pm finally had so called afternoon tea... shocking as the rest of the experience was so nice!

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Restaurant Response

Thank you for taking the time to post your feedback. It is always our policy to encourage feedback from our guests as this helps us improve our service to you and future guests. Your comments have been discussed with the relevant heads of department, including our Head Chef. We are very sorry we failed to meet your expectations. We do hope that you will consider a return visit in the near future.

Responded On Monday, 25 June 2018
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Visited On Sunday, 10 June 2018

We found this experience very disappointing. The quality of the food was poor. One of our group was pescatarian and I emailed and telephoned ahead and was assured this would be accomodated. However the sandwiches provided were 2 very soggy tomato and lettuce even though the guest can eat everything except meat. The waitress was told on numerous occasions however nothing was done about it and we were still charged full price. The explanation was lack of knowledge. I have emailed following this experience to state my disappointment however I have bad no response. We will not return which is a shame as the setting and decor is lovely.

Reviewed On
Restaurant Response

Dear Lisa. Thank you for taking the time to post your review. It is always our policy to encourage feedback from our guests as this helps us improve our service to you and future guests. We did respond to your direct email on 13th June at 13:27. Could I request that you check your emails to view our response. Many thanks

Responded On Friday, 15 June 2018
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Visited On Friday, 08 June 2018

Food was lovely and well presented but too many cakes for my preference. I would have preferred a more equal balance of savoury and sweet. Nice cake box idea though so we could take some cakes home.

Reviewed On
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Thank you for taking the time to leave a review. We hope that you will come back and visit us again soon - please let us know of your preferences when booking and we will do our best to accommodate more savoury items.

Responded On Friday, 15 June 2018
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Visited On Thursday, 07 June 2018

Perfect thank you

Reviewed On
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Thank you for taking the time to post your lovely review. We look forward to welcoming you to Moor Hall again soon.

Responded On Friday, 15 June 2018
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Visited On Saturday, 26 May 2018

Lovely afternoon. Food was excellent,scones were the nicest I've ever tasted and we all thoroughly enjoyed the experience. Thank you.

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Visited On Sunday, 13 May 2018

Really satisfied. Excellent afternoon tea and all staff were attentive/helpful. Would recommend to others.

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Visited On Sunday, 13 May 2018

We had an amazing time at Moor Hall for my 50th birthday fizzy afternoon tea celebrations. I really couldn't fault the service, the food or the staff. Thank you to the team it made my day really special! I would recommend Moor Hall to anyone looking for a touch of style and a great location.

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Visited On Saturday, 12 May 2018

I was disappointed that we were not offered any additional tea/coffee and my daughter who had the child's afternoon tea did not get a drink at all. I tried to order a cold drink but the waitress said she'd be back but never returned. The cakes were good but the Service not so great compared to other places I'd visited.

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Visited On Sunday, 06 May 2018

Treated a friend to this for her pre wedding in a few weeks. The service was excellent they made it extra special for her and did a celebration plate and card. Food was lovely. Lovely experience woild definately go again.

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Visited On Sunday, 29 April 2018

Thoroughly enjoyable stay.Thank you

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Visited On Saturday, 28 April 2018

Wonderful as always . Polite and device great . Food wonderfull thankyou all . Estelle

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Visited On Sunday, 22 April 2018

We thoroughly enjoyed our Traditional Afternoon Tea. The service was impeccable and the food divine. Many thanks for your hospitality

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Visited On Sunday, 22 April 2018

My friend and I really enjoyed our afternoon. However, I was disappointed that we were charged extra for soft drinks. Neither of us likes tea/coffee (which I know sounds silly!), but we do like "Afternoon Tea". Everywhere I have been in the past has been happy to provide us with soft drinks/juice instead, at no extra charge. Even locations in London have done so. I wasn't warned that we'd be charged either. Overall, it was a pleasant afternoon.

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Visited On Friday, 20 April 2018

Luke our waiter was brilliant

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Visited On Tuesday, 17 April 2018

Excellent food but service not so good seems I was to much effort

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Visited On Thursday, 12 April 2018

Made the end of my mom's funeral day special. Loves our homely private room. Thanks

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Visited On Saturday, 31 March 2018

Booked as a Mother’s Day treat and it didn’t disappoint. Food and drink was lovely, would definitely go back

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Visited On Sunday, 25 March 2018

Relaxed atmosphere, attentive but non intrusive friendly staff. Nice touch to take away what couldn't be eaten. Thoroughly recommend.

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Visited On Sunday, 25 March 2018

Had a wonderful afternoon tea at Moor Hall and we were really well looked after by Angie. Would definitely come again.

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Visited On Saturday, 24 March 2018

Visited for an elderly relatives birthday , it was a lovely touch when the staff sang happy birthday

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Visited On Sunday, 18 March 2018

When we got there it appeared that our booking couldn’t be found. We were sat by a window and explained due to the age of the building it was a bit cold so had a heater by us. However we asked to move in the end as say with scarf and coat on and still cold. We had preordered the gentleman’s afternoon tea but a very long wait for the food. Eventually the waitress told us that had anyone informed us that this took longer because of the steak, no one had. However when it came the steak was that rare it was mooing still, my mum had to eat my one. By the time the food had come out tea was cold, the sandwiches which were meant to be hot were cold. We had afternoon tea for three but only received 2 pots of jam and 2 cream, they wasn’t doubled up. Had to spread the jam an cream that thin we couldn’t taste it so made the scones really dry. Really poor value for money, average food and slow service. We have been for a few afternoon teas elsewhere and I would rate this as one of the worse. If you looking for a good afternoon tea do not go to Moor Hall.

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Visited On Saturday, 17 March 2018

Booked for our moms for mother’s day. Afternoon tea. They was very impressed and well looked after.

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Visited On Saturday, 17 March 2018

Booked via moor hall website but when we arrived it was obvious that they were not expecting us as we were not on their list, even though we had received an email a couple of days earlier reminding us of our booking ! Very little atmosphere in dining room as it was empty when we sat down. Asked to have fire turned up as it was also cold in there. Waitresses were great and food was lovely and plentiful. Nice to have little boxes on hand to take the uneaten cakes home. Would go again but would not book through website.

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Visited On Wednesday, 14 March 2018

Exceptional afternoon tea and the scones were to die for!

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Visited On Friday, 09 March 2018

Great value afternoon tea. If anything there was too much and we had to resort to a 'carry out' box for all the cake we couldn't manage - hardly a complaint though.

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