About Willow by Charlie Palmer at Mirbeau - Rhinebeck
Mirbeau Inn & Spa Rhinebeck offers the amenities of a French chateau, a world-class spa, and casually elegant dining, all with the comfort and residential feel of a private estate.
I stayed here over a long weekend and had a few meals at the restaurant. The food was delicious, especially dinner, however, they need to work on service. It's very slow, sometimes almost impossible to actually get anyone's attention even when they are walking right by your table which I found odd. At one point when I was having lunch, I had to get up and ask the hostess to ask our server to come over to the table. Additionally, I ordered breakfast in the room using the order form you put outside on the door knob. Although I specified a half hour window for the breakfast to arrive, it didn't. When I called down, they said it would be a while so I had to cancel it in order to make one of the yoga classes that day. They did, however, call back and offer a complimentary lunch which was nice. At the end of the day, if they want to promote the hotel as a luxury property, they need to improve the level of service to meet guest expectations.
The service was outstanding and the food was delicious. We had dinner on Saturday night and returned for brunch on Sunday.
Great service last night . Nice professional waitress and hostess. Very good duck breast, cod entrees and dessert!
very limited menu
Bartender spent more time (with his back to us) on the POS system than he did facing us, serving us.
We enjoyed brunch with our adult children and two young grandchildren this past Sunday. We were nervous about how the children to do. Your staff engaged with our two year old granddaughter and also made us feel so welcome.
Food presentation beautiful. We had the Valentine’s Day special. Tartar and risotto amazing. Steak perfectly cooked. My duck dish was overcooked so sent back and another plate arrived within minutes with a perfect med rare duck breast. Thank you ❤️ And dessert was incredible. A new gem in the Hudson valley. Love this restaurant!
We made a reservation for 245 pm the last available seating. Around 2 pm someone called my cell phone and said the kitchen closes at 3pm that I should be there by 230. I explained that I picked the time for a reason and that I could not make 230pm. When I asked of that was a problem she said well as long as your here a 245 then you should be ok?? Why do you even offer a 245pm reservation of you want me to be there at 230 ?? Did not like that but overall had a pleasant time. M H Plass
great meal and very friendly staff
Everything was great. It would be a little nicer if it wasn’t quite so open to the hotel reception desk.
I have now dined four times at Willow. It is one of the most amazing gastronomic expertises you can have. The food is beyond splendid and the service fantastic. It's truly a gourmet experience. But, it's not conceited--it's approachable. They focus on being unique but not so "next level" you can't recognize what you're eating. This food is superb in presentation, taste and value. Willow creates wonderful, fresh and expertly prepared dishes. Pure joy for your tastebuds.
The facility, service, staff, food, ambiance - all of it was perfect. We asked to the meet the chef and he came out and we had a nice chat. The sommelier helped us get the perfect wine and everything from appetizer to desert was excellent. Truly a perfect evening!
Great service, food and ambience - highly recommend!
My pasta was cold. My husband’s aupoivre lacked pepper.
Everything, from the moment we walked in the door, until the moment we left was superb. The service, the food, the drinks and the atmosphere were all wonderful. Rachael gave wonderful recommendations. The Tuna Tartare and the Brussel Sprouts were amazing as Apps. The Duck and the Cod were our Entrees and were simply delicious! We had an Ice Cream Peanut Butter Sundae and a Chocolate Cake that were decadent. The Bordeaux blend that we enjoyed was just perfect. We will most definitely return!
Awesome and Rachel provided outstanding service
We enjoyed Sunday brunch at Willow. Live lounge music set a great atmosphere to compliment the interior and decor. The quality and presentation of the food was excellent. The service was professional and efficient. There was an issue with timing and a mistake on the menu that was not communicated properly. This was a very enjoyable experience and we look forward to returning.
Great place. Dinner was delicious, but the timing of the service was off. The time between getting a drink , appetizer. and main course was too long.
Absolutely fabulous time. Will be back on Friday for spa and lunch!
I had the most divinely roasted Brussels sprouts and crab avocado toast. Lovely service & delicious food.
Each meal was more delicious and prettier than the next. Very impressed. And the staff was friendly and efficient.
Service and atmosphere excellent. Very friendly employees. Food and drink were very good.