6:30am to 9:30am weekdays
7am to 10am weekends and public holidays
6pm to 9pm Monday to Saturday
- Free Wi-Fi
- Alfresco Dining
About Madison Kitchen + Bar
Bistro Blu at Mercure Charlestown is situated on the peak of Madison Drive, in the convenient and central, ever expanding suburb of Charlestown. Located in the tree tops and away from busy roads, our restaurant and function facilities are the perfect place to relax for business travellers, family occasions or special events. Take in the view of Stockton beach and the serene tree top outlook from the restaurant deck, or enjoy a drink in the sunlit bar.
We have visited this restaurant before and had an amazing experience and couldn’t wait to return, we also gave a visit to a friend for his Birthday. Wow what a mistake that was. We had a terrible experience on Friday night. We arrived to quite a few people in the restaurant and only two staff. They were actually running trying to keep up. We were told “that’s your table over there” So we seated ourselves and waited and waited and waited. Eventually one of the staff came close enough that we could ask for a drink and if we could order. We also had a chance to inform the staff that we had purchased a voucher through Groupon. That’s when the experience got worse with the younger waitress with the longer hair and a ponytail raising her voice in annoyance at us and saying you should have told us that when you arrived” Of course had the waitress not been so short and rude to us on arrival we could have told her. We then were grilled about a voucher, even though I explained I didn’t have it and I was sorry but last time we weren’t asked for it. Therefore the next 15 minutes we speoin the foyer sorting the voucher. We finally had our order taken. The seafood platter arrived and while it had some positives, the small rubber bands, aka squid rings were cold, tiny and over cooked. As was the two tiny pieces of crab. My pattener had the beef cheeks and they were amazing. My pasta Marinara was the opposite and very disappointing, best explained as a boring, blan bowl of pasta. Again a few scattered tiny squid rings, 2 prawns and not much else. Lucky we finished on a high with a great desert. Well done. The staff then became very confused when we went to pay for the extra glass of wine so this left us with a feeling of “Faulty Towers” As I said very disappointed. The waitress with the ponytail was so very rude and I’m not sure we could see past that to return.
Great meal & value for money through the Groupon voucher
I had a birthday celebration with my family. The service and food and drink package made the occasion special without breaking the budget.
Got the Groupon deal. Fantastic feed, amazing options and exceptional value for money.
Food was great , service excellent
There was a very loud screaming child in restaurant that made the atmosphere unpleasant.
The bar has no character or warmth it’s not inviting otherwise the night was great
We had a fabulous night at Madison Kitchen & Bar on Friday night for my husband's birthday. The food was exceptional, i highly recommend the beef cheeks!
I came for my 50th birthday breakfast on the 1st of September. I had a wonderful time. Thank you for the kindness you showed us and preparing the room for us. The only thing I would have changed was the table set up, but didn’t ask specifically about that. We came there for our wedding breakfast the day before our wedding 15 years ago on the 15th of November. Love it and will be back. Great gratitude, Ally Lamech
Too much food, too salty and some food essential to dishes had run out eg dry salty toasted bread had no pate! Pleasant waitresses.
Food great. Bit of a wait for table service following arrival, otherwise very enjoyable evening.
Loved the Wide range of GF options. Please put your menu on your website as people with allergies need to plan ahead!
We could not fault any of the courses. They were all fabulous and would highly recommend you to all our friends Regards Manny Taerepas
A minor point but having the correct cutlery for each course would be appreciated. And serving the coffee after the dessert would also have been better received.
We enjoyed our night at Madison Bar and Kitchen. The food was very enjoyable. Staff were friendly.
Great meal. Wonderful food and the wine was superb. Only problem was that we ate too much. Everything was so delicious and the deserts where amazing.
Great Choice of food something for everyones taste.
We were greeted by a nice gentlemen at reception and directed to the dining Room where we were met by a welcoming waitress and shown to our table. Our table was exactly as requested, near the door with seating side by side. Menus were handed to us and explained clearly, water was delivered as requested. Unfortunately we were then left and left and left until finally we got the attention of one of the two waitresses and our order was taken. Definitely the delay to order was too long and there was only 3 other tables with guests on them at this stage. The entree and wine were delivered in a good time frame but once cleared I asked that there be a wait for mains as I am a very slow eater. Unfortunately this was not the case and the mains were placed down in no time. The waitress with the pony tail reached across in front of my partner when she served my main so I suggest a little more training or a refresher done on the correct serving procedures. I had ordered the vegetarian stack and while the flavor was great the fact it had been cooked for a while was evident in the dry state of the holumi cheese and the pastry was so hard it was inediable. Desert was very good although the chocolate ice cream far to rich for both of us. My partners main was very good quality and flavor. Overall a great experience with the only let down the noise from the large group that came in and the long long wait for my coffee as the waitress served all the large group individual drinks at the bar despite me ordering my coffee before them. We will definitely return and are bringing friends on our return as the small issues can be overlooked for the overall positive experience.
We really enjoyed our breakfast,very good selection of food in buffet.Our Groupon coupon was very good value for money,and we would consider returning to the restaurant for other meals under our own payment. One little quibble was although I had made a booking and received confirmation the previous Friday,there wasn’t a restaurant booking or table set up for us.The restaurant receptionist was very pleasant and efficient and soon organised a table for us.Overall a really good experience.
I love the meal here. It's a great deal and one we can afford. My husband and I have been twice and will go again.
The choice to stay at the Mercure Charlestown has nothing to do with the accomodation available...instead its the restaurant that keeps me coming back. The meals are sizable and always well prepared. If you take advantage of the 2 or three course selections...its also very good value for money. The staff have always been very attentive and welcoming in all of the dozen or so times I have stayed / eaten here. The new menu's 'Bombe Alaska' desert is very well done...just dont expect that it will be able to be ignited if you order it through room service though!
All staff we're wonderful cannot fault at all, Some of the meals i think were probably a little over priced, very tasty, simple meals though. Staff accommodated with all our request was a pleasing stay. Thanks.
Food only average, limited choice of hot meals.
The Mecure Charlestown was a very pleasant experience. The food and service were wonderful. We will go back for sure.