Mon - Fri 0800 - 2300
Sun 0900 - 1700
- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About Megan's on the Hill (Balham)
We’ve been keeping south west London smiling since 2002 with our famous all-day brunch, healthy salads and evening offering influenced by the Mediterranean.
Even though they apologised a few times because they were under staffed and unable to run the restaurant at full capacity you would not have noticed at all. We were served by two waitresses and they were both wonderful and efficient. Food and drinks came on time and the shakshouka sauce was wonderful! Will definitely return for Brunch!
Very disappointed I’m afraid. When I arrived 3 people came up to ask me if they could help, I mentioned my booking and they all said wait there the host will be with you shortly... so I waited. I then asked about the kebab £15 offer with a glass of wine, I was told that the house red they were out of stock but couldn’t then offer another red to replace it ‘it won’t be part of the deal’. I asked for a rose which I had to ask twice for when the waitress didn’t bring it the first time. We then asked for flatbread and houmous for starter and this didn’t turn up until half way through our mains when we had to ask for it again for a 2nd time. They apologied and gave it to us on the house. We were left for long periods of time and trying to get someone’s attention was difficult even though there seemed to be plenty of wait staff. Also the kebabs we had were adequate and lacked taste and feel you pay a lot for what we were given. So unfortunately our first visit was not impressive.
I booked a table for 7 at Megan’s for a group dinner. The food was fine but the service was terrible. We waited over an hour for our main courses and were told this was because our ticket was lost. The waitress who served us was extremely polite and helpful with the situation but the manager was rude - telling us it was not his fault. Then when it came to pay the card machines were not working and since you don’t take cash we had to wait for it to be sorted out. In the end we all trotted up to the bar to use the machine at the till but that meant we couldn’t split the bill, so one of us paid in full and sorted it out separately. The food was perfectly reasonable and the restaurant and decoration is lovely but we’d expect a much better standard of service. We go out as a group in Balham once a month and won’t be doing so again in Megan’s.
Great meal. Service was excellent. After a shaky start on opening, Megan’s is now all that we hoped!!
The food was absolutely delicious! Thank you very much! I will definitely be back!
Genuinely really disappointed to have to write this review but I feel compelled. I live in Balham and so wanted Megan’s to be a great experience. I visited last week with 3 friends for dinner having made a booking. We had 3 different members of staff taking our orders and serving us which caused confusion between them as they were clearly not communicating with eachother. Some didn’t realise another had already taken our order. We were asked for our order before everyone had even arrived in the party. I found the menu quite limited on mains options basically a kebab on a flatbread or “deconstructed” kebab with flatbread on the side were the main options. Even the waiter couldn’t explain the difference between them other than placement of the bread! Weird. We were then asked for our desert order before they’d even given us a desert menu. We had two rounds of drinks and the bottled beers were not even chilled and were warm. The food was mediocre at best. Honestly I was so disappointed. Nothing about the main dishes stood up. Portion sizes weren’t that generous either. The decor in the restaurant is very chintzy, a mix of stuff that together just looks weird and just doesn’t match up with the food or whatever place it’s trying to be. The staff are either poorly trained or just not well managed but we felt we were guiding them to do things right for us as there were a series of blunders. I really didn’t feel it was good value for money as nothing about it impressed us in the slightest, not the food nor indeed the service. I so wanted to love Megan’s as a new regular eatery on the Balham scene but unfortunately I won’t be back. Not great value for £140 at all.
We had such a great time - thank you for looking after us for my sister and my birthday! So much food for all of us with the platters and the staff were wonderful. Thank you
So thrilled to hear that you enjoyed your birthdays with us!!
Very fresh atmosphere in this new vene in Balham! Decorations are making you feel very summertime! Food is good but simple. Wine list very limited but decent. Service still needs to improve as drinks were super late and a couple of dishes not exactly what we ordered. They rectified when told though pretty quickly. We will have another try maybe when less busy as super noisy
Hey Annalisa, We have had some serious teething issues relating to service, which we are very aware of! We have brought over some more experienced team members from our other restaurants to sort this out so please do bear with us and come visit us again so that we can prove ourselves to you!
Such a fantastic meal and amazing value. We went really early so there weren't a lot of people in but I'm sure more people would come later. Such friendly staff
Thank you for such wonderful feedback Victoria!
I’ve eaten at Megan’s Balham twice now and really want to love it as we live locally and it would be a good addition to Balham. However the service has been absolutely dreadful both times. First time you had only been open a couple of weeks and it was quite a busy evening so I was prepared to overlook it. However on this occasion the restaurant wasn’t busy at all yet the service was equally bad. Each time we needed someone I ended up having to get up from the table and find someone myself as we were totally ignored. There was really no excuse. Having worked in the restaurant business for many years myself it was unacceptable and Megan’s should have been avle to get itself together by now and ensure some of the more experienced staff from its other restaurants were there for the first few weeks. I would love to book areas of the restaurant for private events but I will have to wait until I can be assured of better service.
Amazing food and great atmosphere!
Thank you for a wonderful review Judy!
The Monday deals were so amazing. Food was incredible. Staff were lovely, especially the manager, with beautiful pink hair. Thank you.
Thank you for such an amazing review :) I have passed on your comments to Tammy (pink haired lady)!
really great addition to the Balham neighbourhood
Thank you so much for your lovely feedback Trisha!
Really enjoyed our evening, food and service were amazing - will definitely be back!
Thank you for your lovely review Hannah!
Good service, a little expensive but a good time was had by our party of 6
Really great addition to Balham! Food was lovely, will be back for brunch. Would be nice if the back area also had the hanging flowers!
Thank you Imogen :)
My first visit to Megan's since it opened in Balham and really enjoyed it. The food was lovely and something a bit different for the area. Only one downfall was trying to explain to a waiter what an affogato is and being told they couldn't make it. However, the Bounty cocktail made up for it!
I was reallyyy looking forward to bottomless brunch at Megan’s, but the corgette fritters has run out (which was half the reason I wanted to go) so that was a big downer on the meal. We were also sat down the back in the darker room which was a shame on such a beautiful day. If we had been in the lighter room and the fritters were available it would have been perfect! Great value for bottomless brunch and the waiters were very attentive.
Hey Elizabeth, drop me an email on [email protected] and the courgette and feta rosti is on us next time you visit :)
Had a fantastic bottomless brunch here on Saturday afternoon. Service was excellent and we were never short of a drink! So glad that you've located to Balham! We'll be back soon.
Thank you for such lovely feedback Laura :)
We came back to Megan’s after long delays on the opening night with the offer of a free meal. Unfortunately the service still hasn’t managed to improve as we found ourselves waiting over an hour for our main to arrive and 30 minutes for our drinks/dessert/starters. That being said when the food arrived it was delicious and the staff were apologetic for the delays and gave us our drinks for free. I think we will eventually come back but we will wait for the service to improve first.
Absolutely beautiful venue. Table for 6 very squashed otherwise great overall.
Thank you for the feedback Laura! I am assuming you are referring to the two picnic benches in the roofed garden... If you are then we have reduced the numbers to 4 people for those tables :) ...unless otherwise requested.
We had a great evening - we arrived late, with an extra person and stayed long after everyone else had left, on a busy, hot evening. The manager and all the staff went out of their way to accommodate us. Everyone enjoyed their meal, the atmosphere and appreciated the attentive, flexible service. We will definitely be back.
Thank you for your lovely feedback!!
Great ambience but service very disappointing.
Thank you so much for your feedback! We are very aware that service hasn't been great recently as we have had some serious teething issues. We have just moved some of our more experienced team members over so please do come to see us next week and things will be up to scratch :)
Amazing food and lovely staff, can't wait to go back.
So thrilled you enjoyed, Stacey. See you soon :)
Excellent service, warm and friendly staff and superb food!!
Thank you for your feedback Anita!