Matfen Hall

Matfen Hall Hotel.Golf & Spa, Matfen Village, United Kingdom, NE20 0RH
Restaurant info
Opening Information

Open for Sunday Lunch and daily for Afternoon Tea and Dinner.

Facilities
  • Disabled Access
  • Weddings and Other Private Parties Catered for
  • Buffets, Business Meetings, Functions catered for
  • Private Dining
  • Children's Menu available
  • Accommodation
  • Well Behaved Children Welcome
  • Outdoor Seating
  • Free WiFi
Menus

About Matfen Hall

Classic and contemporary dining in stately surroundings.

Under our acclaimed Executive Chef, Paul Blakey, and Head Chef, Nick Kleist, our cuisine is carefully prepared using the freshest, local ingredients and in season meat and produce.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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Diners Review
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5 Stars:
832
4 Stars:
218
3 Stars:
54
2 Stars:
17
1 Star:
12
Visited On Friday, 07 August 2020

We had an afternoon tea for my mums birthday, it was lovely and my daughter loved the children’s afternoon tea , and a very reasonable price

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Visited On Thursday, 06 August 2020

I love dining in the library restaurant and have done so for many years however your restaurant staff are falling way short of the mark now that procedures have changed due to the Corona virus precautions. We expected delays however wait times to be served are way too long now; at breakfast time having to wait 15 mins before being offered a hot drink, never mind placing one’s food order. Juice and cereal turning up AFTER ones cooked breakfast had been served. Tea and coffee was cold. The food served was very good as always and there were more than enough staff on duty, just seemed completely disorganised, quite disappointing.

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Visited On Thursday, 06 August 2020

We visited just 3 weeks after the hotel reopened under covid19 rules. Given the extra work this entailed for staff we have to say they were working very hard but still had time to be friendly and helpful and give really good service. They were still trialing some changes to the way service was provided. The staff professionalism is to be applauded. Thankyou for a lovely dining experience.

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Visited On Wednesday, 05 August 2020

Service was excellent, afternoon tea was good the only issue was the flies. I know it’s to be expected at this time of year but we were sat inside near a window and had to constantly bat flies away from our food. The waitress did apologise but it didn’t make fir the most relaxing experience!

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Visited On Wednesday, 05 August 2020

So impressed with the staff at Matfen Hall. From the moment we arrived we felt well attended to, comfortable, safe and looked after. Everyone seemed to be working extremely hard to ensure we had a lovely experience and we did. Thank you!

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Visited On Wednesday, 05 August 2020

Hi there, Thank you for contacting me. I have to say after looking forward to afternoon tea for my birthday with my family and choosing Matfen out of all the various establishments I could I was disappointed by the afternoon tea. I wasn’t surprised to be informed by the lady when I paid that you had signed up to the government scheme of getting people out eating, so could this explain why the food we were served was not as advertised on your online menu as that menu sounded great. Kind regards

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Visited On Wednesday, 05 August 2020

Fantastic afternoon tea and a great deal at two for £30. Lovely setting and great service particularly under the current restrictions .

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Visited On Sunday, 02 August 2020

Staff were very efficient and friendly . Hotel beautiful. Area lovely. Would definitely revisit.

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Visited On Thursday, 30 July 2020

Very pleasant afternoon, staff made us feel welcome and made a fuss of our Granddaughter who joined us for afternoon tea.

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Visited On Saturday, 01 August 2020

We were not informed afternoon tea was not being served in the conservatory where we have had it four times before. When we arrived we were not on the list but told to find a seat and someone would be over. We waited 35 mins and no staff came over, members of public were walking around, not keeping distance, no masks and asked to get their own drinks at the bar. This made us very anxious with the current situation. My Partner then got up to find a member of staff, he spoke to a manager who told us it was in the restaurant down the corridor. We then had to find the other room where another two tables were sitting with their afternoon tea. We were seated in the middle of room and order was taken. By the time our afternoon tea arrived we had moved further into the room as we were bothered by around 15 flies and a butterfly landing on the table, cutlery, cups. While eating our food we were still bothered by the flies, other people were complaining about them and swotting them off each other. You do not expect to guard your food from flies while sitting inside. We had to ask for sugar, we did not see table linen being changed after people left and we wiped all of our cutlery etc over as god knows how long they had been sitting out with the flies in room. We felt more stressed leaving than what we were when we went in and after being in the house since the start of lockdown it was the last thing we needed.

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Visited On Saturday, 18 July 2020

We ate in the Library Restaurant on both nights of our stay at Matfen Hall. The food was excellent - great quality and good value for money with lots of choice on both the main and the kid's menu. Most importantly it all tasted fantastic. Service was excellent to with really friendly, helpful staff. Would definitely recommend the restaurant!

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Visited On Wednesday, 29 July 2020

The atmosphere was a little chaotic at times but overall the experience was positive under difficult social distancing circumstances.

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Visited On Wednesday, 29 July 2020

As you are just building up after lock down I don't feel it a time to make a really fair comment. What we noticed was a reduced menu with the introduction of eg fish & chips, which we enjoy but not on a special evening. We always enjoy dining at Matfen but felt there was a reduced choice but understand the circumstances

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Visited On Wednesday, 29 July 2020

A great stay in lovely surroundings with friendly helpful staff

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Visited On Wednesday, 29 July 2020

Great venue for 80th afternoon tea. Staff were very attentive. Surroundings v nice food ok not mind blowing

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Visited On Tuesday, 28 July 2020

Great value for money. Highly recommend.beautiful setting in the heart of the countryside

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Visited On Tuesday, 28 July 2020

A little confusing to find our table, but the rest of the experience was excellent! Post-Covid 19 lockdown it was reassuring to see staff in masks and we luckily had the entire dining area to ourselves. Well done for a safe re-opening and hopefully business will continue to pick up.

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Visited On Sunday, 26 July 2020

Wonderful relaxing place beautiful surroundings, excellent staff very attentive, food quality is excellent

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Visited On Sunday, 26 July 2020

The library was closed so a bit disappointing, but we enjoyed our first outing following being locked down for 100 days thank you

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Visited On Monday, 20 July 2020

We have fantastic service food was a disappointment to all of us in our group .ordered 3 classic 3 other option after noon tea 1 child Child’s was tea was very nice but everyone of us all said ours tea was a total disappointment sausage roll was best thing cake carrot cake was very dry as were sandwiches tea Luke warm we ended up going in garden buying coffe and drinks outside

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Visited On Saturday, 18 July 2020

Food was delicious would highly recommend

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Visited On Friday, 17 July 2020

Very pleased with the quality of food for afternoon tea. Very friendly and efficient service from waiting staff member. The occasion was the second of the two 50th wedding celebrations we enjoyed at Matfen the first being an excellent lunch on the 9th of July.

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Visited On Thursday, 16 July 2020

Excellent food and service

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Visited On Wednesday, 15 July 2020

The quality of service and food was fantastic on our little break. The staff were professional and very conscious of all the recent changes to service provision. Cannot rate the experience highly enough. Thank you all.

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Visited On Wednesday, 15 July 2020

As always we had a lovely night and can not comend the staff enough they were fantastic.

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