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Mackintosh at the Willow

217 Sauchiehall Street , Glasgow, United Kingdom, G2 3EX
Restaurant info
Opening Information

Monday-Sunday 9am until 5pm (last food orders at 5pm)

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome

About Mackintosh at the Willow

Visit our beautiful Tea Rooms in the heart of Glasgow. This internationally recognised, A listed building was designed by Charles Rennie Mackintosh in 1903 for local tea entrepreneur Miss Kate Cranston.

This is the original Willow Tea Rooms Building and the only surviving Tea Rooms designed entirely by Mackintosh, both the interior and exterior. It is also recognised as one of the finest examples in the world of a complete Art Nouveau scheme.

Mackintosh at the Willow operates as a social enterprise, creating training, employment, development and other opportunities and support for young people and local communities. We’re committed to creating positive change. We work with local schools and community groups running outreach and inhouse programmes including creative learning workshops and events.

We’ve worked with The Prince’s Trust and Dumfries House who have recruited and provided training for young people and we’ve created employment, skills development and further training opportunities for them at Mackintosh at the Willow. When you visit, some of our staff who will welcome and serve you and prepare your food are our young trainees, developing their skills and experience and building great careers and opportunities.

With a 200 seat restaurant across 3 floors and a variety of beautiful spaces each with their own character and unique design, including the Front and Back Saloons on the ground floor, the Gallery, the Billiard Room and the famous Salon de Luxe.

Enjoy filling breakfasts, tasty elevenses, delicious light lunches, and tempting afternoon teas and high teas.

With a selection of loose teas and freshly ground coffees, freshly made cakes, scones, soups and sandwiches there’s plenty to choose from – all enjoyed in the stunning historic surroundings designed by Charles Rennie Mackintosh for Miss Kate Cranston.

Cuisine: Afternoon Tea
Dress Code: Casual
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
80
4 Stars:
27
3 Stars:
13
2 Stars:
2
1 Star:
3
Visited On Sunday, 12 August 2018

Fabulous, loved our afternoon tea and the friendly staff. The restoration is beautiful.

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Visited On Tuesday, 21 August 2018

A wonderful afternoon tea in beautiful surroundings

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Visited On Tuesday, 21 August 2018

21 August 2018 This was my first visit to Mackintosh at the Willow. The tearoom itself is beautiful, stunningly beautiful. It is a joy to spend time in it. It is worth going there just to look at the beautifully restored tearooms. The staff were lovely they did everything to make us feel welcome and looked after, I cannot praise them highly enough. My friend and I both had prosecco afternoon tea which was delicious, I loved all the little cakes and sandwiches. It was an opportunity to taste small bites of a variety of cakes and sandwiches. The tea was hot; there is always a risk that tea made in a china pot and then poured into a china cup is already too cold when you drink it. This did not happen, the tea was good and hot. Well done to all of the Mackintosh at the Willow team; you have created a wonderful thing.

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Visited On Sunday, 29 July 2018

An excellent breakfast in this atmospheric and so beautifully restored venue. Staff were very attentive and friendly, and our breakfast was superb.

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Visited On Wednesday, 22 August 2018

All of our party had a really lovely afternoon tea and thoroughly enjoyed the experience! Well worth getting the train from Carlisle specifically to visit Mackintosh at The Willow! (Would also recommend a visit to The Lighthouse whilst in the area)

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Visited On Wednesday, 22 August 2018

It may have been nice for the waiting staff to have gone through exactly what was on the afternoon tea stand. Scones amazing! The tearooms were beautifully restored, but lacked ‘something’, sorry don’t exactly know what that is.

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Visited On Tuesday, 21 August 2018

A real treat in beautiful surroundings.

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Visited On Wednesday, 22 August 2018

We loved the authenticity of the surroundings although we really wanted to see the panels etc in the salon. The staff were welcoming and efficient. We had afternoon tea which was very nice but given the price point, we have had more outstanding selections . We prefer sandwiches to the sweet selection and would have appreciated more sandwiches being an option. Visitors will definitely come to see the surroundings but if you want repeat visits, I think the food on offer lacks any wow factor! We enjoyed our time but it would be the decor which will bring us back!

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Visited On Wednesday, 22 August 2018

Perhaps a little bit expensive for an afternoon tea, but it was very delicious. Will come again to sample another bit of the menu.

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Visited On Wednesday, 22 August 2018

Great place attentive staff food lovely can't wait to return

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Visited On Tuesday, 21 August 2018

So wonderful to see that this treasure has been resurrected with love and care!

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Visited On Tuesday, 21 August 2018

The food was excellent although i am used to less healthy pie beans n chips type foods .but i would have liked more bread with meat platter but was well presented and enjoyed my meal

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Visited On Tuesday, 21 August 2018

A lovely way to start our holiday with a delicious breakfast in very distinctive surroundings. Thank you.

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Visited On Monday, 20 August 2018

I visited with friends and family for a light lunch, after seeing the BBC Scotland programme. Although the Tea Room is still clearly a work in progress, it was a delightful experience - tasty food, friendly enthusiastic and helpful staff and of course the absolutely beautiful interior. I felt I had stepped back in time and almost expected to see Miss Cranston appear herself. The attention to detail is obvious, and I look forward to returning when the work is complete - next time for afternoon tea. I am particularly glad that the Tea Room is being run as a social enterprise. Thank you to all concerned for their commitment to the project. You have done Miss Cranston and Charles Rennie Mackintosh proud!

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Visited On Monday, 20 August 2018

This was a dreadfully disappointing experience. Poor service, a total lack of 'welcome', and an absence of anyone in control contributed to nothing short of a disastrous visit that we had been eagerly anticipating. Your venture will surely fail unless you get out there and see what is (or isn't happening on the floor!

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Visited On Monday, 20 August 2018

We had a wonderful time. My reason for giving only 4 stars for service is that when we arrived at the time of our booking, there were several people milling about in the entry, but no host or hostess to organize what was happening. After waiting approximately 7 or 8 minutes, my partner went in search of someone so our reservation would be honored. It was, and at from then on, service was wonderful.

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Visited On Monday, 20 August 2018

Arrived at 12:40 for a Table booked for 13:00 and were asked to come back in 20 mins. No waiting area available! Also look forward to building works completion to minimise noise ! Great that we have such a wonderfully restored venue and hope it kickstarts improvements in the disaster that is now Sauchiehall St! Will be back!

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Visited On Monday, 20 August 2018

I asked to be moved from our original table because it was draughty, the female maitre d' arranged this quickly. Second table better, but we had quite a wait for service, my son eventually went to the counter to ask for service. Then one of the items we ordered was incorrect. The stairs to the toilets are dirty and the toilets smell of plaster. All in all not a good visit.

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Visited On Friday, 17 August 2018

Excellent service in a most convivial and authentic space. Also, the tour was informative and presented in a delightful manner.

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Visited On Sunday, 19 August 2018

The features in the venue are a great feast for the eyes and really amazed me. There is no better surrounding to be in I feel. However, the service fell below my expectations. Felt more like cafe service than quality service I expected. We were seated but not told how to order, there was a bell on table and not told what that was for. Had to ask someone to come and take order after what felt like an age awkwardly waiting. Then the water was served, few minutes passed then the tea & coffee arrived then 5 minutes later the cakes & stuff arrived. I expected so much more and it could be such a great experience if service was a lot better. Please spend time getting the service right.

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Visited On Sunday, 19 August 2018

Disappointed the rooms weren’t finished. Was expecting to see the upstairs, chandelier and panels but not ready yet. Food nice but expensive for what it was.

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Visited On Sunday, 19 August 2018

Beautiful setting ,excellent restoration ,lovely food and very impressive service

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Visited On Sunday, 19 August 2018

I know your staff was in training _ but as I come from the hospitality industry I note the following We had booked but there was no one directing booked sittings or even a sign so we waited 10 minutes outside There was no one asking if we fancied a drink before we ordered There was no upselling to fries etc The staff didn't engage in conversation - they looked very frightened We were going to order dessert but we waited that long to have our plates cleaned we simply didn't have time

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Visited On Saturday, 18 August 2018

Couldn’t praise the staff enough on making our visit to the Willow a special experience.it was our Anniversary and my husbands birthday and we had the most delightful lunch with wine and a lovely touch by the staff a plate of birthday truffles was brought to us with our Trio of sweets delicious! We will definitely return to experience the Salon de lux! Thank you once again we loved it!

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Visited On Saturday, 18 August 2018

I had booked afternoon tea to celebrate my friend's birthday and we had a very special afternoon. The tearoom was very busy when we arrived but the service was still efficient and very friendly. The food was beautifully presented and delicious. The tearooms are spectacular and it was a delight to have such wonderful surroundings. Very pleased to see this beautiful building renovated and the effort that has been put into recreating the original tearooms-it's stunning. Thank you.

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