MACKENZIES BAR & KITCHEN BRISTOL
Mon - Wed: 9:00 am - 11:00 pm
Thu: 9:00 am - 12:00 am
Fri - Sat:9:00 am - 2:00 am
Sun: 9:00 am - 11:00 pm
- Disabled Access
- Private Dining
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
About MACKENZIES BAR & KITCHEN BRISTOL
Located on the waters edge in the heart of Bristol's Historic Harbourside. Here at Mackenzies we offer all day informal casual dining - Great Breakfast,Great Tapas and Gourmet Burgers amongst other delicious choice from our menu - together with a selection of premium draught world beers & real ales, superb cocktails and extensive wine listings by the glass & bottle.
A great place to meet your friends and be looked after, whether for a coffee, food or drinks, amongst tasteful decor whether inside the cafe bar or alfresco on our lovely Water's Edge Terrace.
We look forward to seeing you seeing you any day of the week for Breakfast, Lunch or Dinner. We seat 100 covers inside our Cafe Bar and another 90 on our external Water's Edge terraces.
Availability
Always a friendly place with staff that are accommodating even when it's busy!
Really great place to stop with friends for tapas and drinks. The calamari is absolutely AMAZING. Would recommend during COVID table service ordering a couple drinks at a time as table service is a little slow with how busy the place was on a Saturday night. I will be coming back
Dear Stephanie, Thank you so much for taking the time to write this fantastic review of our restaurant. We are really glad you enjoyed your experience so much as these are the standards we are aiming to deliver on a consistent basis. We are all looking forward to you visiting us again soon hopefully. Kind regards, Gabriela Bostan General Manager
Very good experience
Dear Madeleine, Thank you so much for taking the time to write this fantastic review of our restaurant. We are really glad you enjoyed your experience so much as these are the standards we are aiming to deliver on a consistent basis. We are all looking forward to you visiting us again soon hopefully. Kind regards, Gabriela Bostan General Manager
Easy to book very good service and excellent food
Dear Dene, Thank you so much for taking the time to write this fantastic review of our restaurant. We are really glad you enjoyed your experience so much as these are the standards we are aiming to deliver on a consistent basis. We are all looking forward to you visiting us again soon hopefully. Kind regards, Gabriela Bostan General Manager
Thank you for being chilled & laid back about the whole thing. People are still out to have as much fun as possible and that includes interacting and socialising (like it or lump it) you guys handled it well
Thank you for your excellent review. We are glad you enjoyed your visit, hopefully see you again soon.
The service was awful. We waited 35mins for our 1st drinks to arrive. Luckily we ordered 2 drinks each. Lack of staff and no-one taking orders outside. Not a good impression for 1st visit.
Dear Helen, Thank you for sending through your review on the visit. We are very sorry about the long wait for ordering drinks. We have taken steps into improving this and speeding up service for our busy Saturday evenings, but of course, we still have some work to do. Again, we do apologise for the wait, but we hope you will give us a second chance. The Mackenzies team is looking forward to seeing you and change your views. Kind Regards, Gabriela Bostan General Manager
Service was very very slow hard to get hold of a memeber of staff to order drinks. Drinks didn’t taste very nice. Music and vibe was good but that was all
Dear Charlee, Thank you for sending through your review on the visit. We are very sorry about the long wait for ordering drinks. We have taken steps into improving this and speeding up service for our busy Saturday evenings, but of course, we still have some work to do. Again, we do apologise for the wait, but we hope you will give us a second chance. The Mackenzies team is looking forward to seeing you and change your views. Kind Regards, Gabriela Bostan General Manager
Waited 30 minutes to be served. Asked to be served before the table next to us as we had arrived 15 minutes earlier than them to be told to wait until after. Poor quality of soft drinks, coke and lemonade tasted awful. Only good thing was the 241 cocktails.
Dear Kelly, Thank you for sending through your review on the visit. We are very sorry about the long wait for ordering drinks. We have taken steps into improving this and speeding up service for our busy Saturday evenings, but of course, we still have some work to do. Again, we do apologise for the wait, but we hope you will give us a second chance. The Mackenzies team is looking forward to seeing you and change your views. Kind Regards, Gabriela Bostan General Manager
Possibly the worst eggs benedict we've had. Poorly presented and lacklustre. Far too much hollandaise sauce from a jar and hardly any ham. We would return but to try something else from the menu.
Dear Lesley, Thank you for sending through your review on the visit. We are very sorry to hear that food was not up to standard. We appreciate the feedback and we will look into the issue. I am sure the chef would like for you to visit us again, and give out kitchen staff a chance to redeem themselves and prove they can do a lot better. The Mackenziesteam is looking forward for your next visit. Kind regards, Gabriela Bostan General Manager
Arrived at the allotted time slot got seated it took 20 minutes to get a order in .,,Ordered a magnum of champagne and two mojitos .. Sorry mate don't do em it it sates this on the menu taht you do ?? ok two small bottles of champagne then errrr don't know if we have them ..ok half an hour later we have them but there not chilled .Ok 45 mins later the magnum arrives semi chilled in a bucket of water ..Oh and can you pay upfront please ..Would of stayed but we need the table back now sorry its only taken a hour to get a drink ..What a well oiled machine this place is ..Sick of hearing of blame it on covid .. Common sense be better
Dear Mick, We are very sorry to see you have not enjoyed your visit. This is not the standard we are aiming for and I can assure you this will be addressed. We are currently looking for option in order to speed up service. As much as we do try not to let anything get in the way of offering fast and high quality service, Covid procedures and regulations do change the way we have to work. We do aim to provide a safe environment for all our customers. We do hope you will give us a second chance and the opportunity to change your views. Kind regards, Gabriela Bostan General Manager
Last minute booking through google reservations - had 6 of us due to covid but was a really good evening even with the early 10pm closing. Great friendly staff who somehow always managed to come back to us just as we needed them despite it being a busy saturday night. Didn't get to try any food as we were out just for drinks but if they were anything to go buy I imagine the food is pretty good too. Definitely coming back if I'm passing through Bristol again!
Dear Philippe, Thank you for taking the time to rate our restaurant! We are very happy to know you enjoyed your experience. We are looking forward to seeing you again here at Mackenzies Bristol for the best experience all around! Hopefully next time you will enjoy some our food as well. Please check out our Facebook pages for our most up to date deals and to keep on top of what’s new. Regards, Gabriela General Manager
Unfortunately we were very disappointed of the quality of the food. Prices are okay but you just eat something which has been warmed up in the microwave... a shame because the area is very nice and the atmosphere too ...
Amazing atmosphere and fast service despite the place being busy! Special props to Maddie for her amazing service!
Lovely food as always
We were served by a lady called Charlotte who looked after all our needs. She was professional and friendly, And a great example of what customer service should look like. The food and cocktails were amazing. We had a great experience here and will definitely be back again. Thanks for making us so welcome during these strange times.
All good
Lovely place. Staff are always very accommodating and everything is great value during happy hour.
Came for my daughters birthday meal (12) people! Recommend it to our family as we have been so many times ! On this occasion it wasn’t very good , all meals came out separate so all didn’t get to eat together! My son was waiting on a steak meal for nearly 40 mins until he then went up and told them he no longer wanted it as we all had finished ! Manager then came over to say they were cooking it ! But was told 40 mins ago it was being cooked! A hour later he had his meal! Manager had said only one chef and a helper in the kitchen? We wasn’t told this but still very disappointed! We all went up and paid for our meals as no one came back to our table ! Really not happy as there was no discount taken of our bill only the steak that my son had as it came out a hour after our food ! I think even a free drink or a 20% of our bill would of been nice ! Especially as we were a booking and for a special occasion felt disappointed to be honest!
Was a lovely breakfast, credit to all staff on shift Saturday morning.
I went when it was the £10 off eat out govt offer. The staff were hugely busy but lovely and helpful whilst trying to get everybody served. Thanks for providing all kinds of seating and the view of the river was lovely
Excellent time
Waited 40mins for table service to be told the kitchen was closed.
Hats off to the staff. It was a Wednesday night and the Dine out scheme was on, the minimal staff on shift (or so it seemed) were crazily busy and flying too and from the kitchen/bar areas, they were super helpful and couldn’t have done enough for us. Thumbs up for the tasty food as well!! We will book again and thanks for a lovely evening!
The poor manager there seemed to be the only person actually working and as such, he was clearly getting stressed. We waited so long for anybody to serve us and then another half hour for our drinks to come. Our coffee came out cold and when the food come out 1 of the meals was missing the ones that did come were cold. The manager was very apologetic and took some money off the bill. They need more staff that seem to want to help not just stand around.
Happy hour cocktails were very good vfm and the staff were very attentive. The food was wholesome. Had to send back a dish as it wasn't correct but it was dealt with quickly.