MACKENZIES BAR & KITCHEN TAUNTON

Mackenzies, Castle green, Taunton, Taunton, United Kingdom, TA1 4AD
Restaurant info
Opening Information

Sunday - Wednesday 9am-12am
Thursday - 9am - 1am
Friday - Saturday 9am-2am
Food served daily 9am-9pm

Facilities
  • Disabled Access
  • Free WiFi
  • Families and Children Welcome

About MACKENZIES BAR & KITCHEN TAUNTON

Located on Taunton's Historic Castle Green in the heart of picturesque Taunton our flagship site offers all day casual dining -Great Breakfast, Great Tapas and Gourmet Burgers are just some of the delicious choices on our menu. Couple that with our selection of premium draught beers, real ales and superb cocktails, not to mention our extensive wine list, it makes Mackenzies a great place to meet your friends, socialise after work or spend a laid back afternoon.
Enjoy coffee, food or drinks whilst admiring our tasteful decor and relaxing in our comfotable seating.
We look forward to seeing you any day of the week for Breakfast, Lunch or Dinner, we seat 90 covers inside on our Ground Floor Bar, a further 60 in the Drawing Room overlooking Castle Green plus 90 covers outside on our two Sun Terraces.

Cuisine: BBQ & Grill, Lounge
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
11
4 Stars:
9
3 Stars:
5
2 Stars:
8
1 Star:
5
Visited On Tuesday, 03 November 2020

Fabulous food and friendly service. Thank you

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Visited On Monday, 02 November 2020

Overall a good experience although the three steaks we had could have been better.They looked like cuts off the end with very thick and thin bits.We all asked for medium rare which the thickest was but the thinnest bits were overdone and indeed burnt.

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Visited On Friday, 30 October 2020

No vegan option, not even an attempt at accommodation, no salad or chips or anything. It's the 21st century, catch up. Also if the chips aren't vegan because of the oil used then they're not vegetarian either so you better take that off the menu too. Such a shame, the inside looked nice but our waitress had no idea there were no vegan options and was obviously not helped out at all by the kitchen staff, she was just told to say no.

Reviewed On
Restaurant Response

Hi Hannah, I am sorry we were unable to accommodate to your dietary needs/preferences. However we are in the process of a new menu so that hopefully we'll be able to deliver great food to suit all dietary types. We are pleased you enjoyed the décor, please don't hesitate to return in the near future when we'll be able to satisfy your preferences. Take care :)

Responded On Monday, 02 November 2020
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Visited On Thursday, 29 October 2020

We had a lovely evening. Lucy was our server and she was lovely. Very polite and all round brilliant. Food was amazing, especially the tapas. We made use of the happy hour 2 for 1 which was great value. We will definitely be returning. Thank you

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Visited On Wednesday, 28 October 2020

Food was poor wouldn't recommend it. When we finished are main meal the waitress came over with the card machine asking us to pay, no offer of dessert or further drinks, just expect to pay up which we found rude and awkward. Just dissapointed bearing in mind its new expected it to be good.. But was wrong!

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Visited On Monday, 26 October 2020

Nice meal but had to ask for hot water several times. But the staff are all very friendly and helpful 😃

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Visited On Friday, 23 October 2020

Had a great night out at Mackenzies Taunton last night. The staff were really friendly and attentive. Good range of food and drinks - great value too especially if you make use of their extensive range of offers and deals. We'll definitely be back.

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Visited On Wednesday, 21 October 2020

Lovely tapas and great 2for1 coctails

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Visited On Monday, 19 October 2020

Nice setting enjoyed Monday Steak out excellent value although steak was medium rather than medium rare as ordered not tough though so 4 star rather than 5

Reviewed On
Restaurant Response

Hi Jon, thank you very much for your lovely comments, if you give us another chance with regards to the medium/rare steak we'll earn that extra star. See you again soon :)

Responded On Thursday, 22 October 2020
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Visited On Saturday, 17 October 2020

Very slow service waited about 30 mins just for a drink ! Staff very friendly just not enough of them. Cocktails were not great either

Reviewed On
Restaurant Response

Hi Sam, apologies for the delay in service we have upped our staff numbers going forward to give a better service. Thank you for your feedback.

Responded On Wednesday, 21 October 2020
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Visited On Saturday, 17 October 2020

It’s the second time I have been now, I thought the first time was teething issues as it was the first night but service was just as slow. It wasn’t even that busy, I won’t be coming back in a rush!

Reviewed On
Restaurant Response

Hi Joanne, I am really sorry to hear about your poor second visit we are indeed still working towards ironing out issues that we still have. I do appreciate you giving us a second chance but I am once again sorry it was not a nice experience.

Responded On Wednesday, 21 October 2020
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Visited On Friday, 16 October 2020

I went on Friday night at 7.30, my partner ordered the Herb Chicken and was told they had sold out, he then ordered the chilli which had also sold out!!! This is 7.30pm on a Friday evening not good. The building is beautiful, the staff are friendly and the 3 of us had a lovely evening together, however I was disappointed that the menu does not offer anything different from other bars around the square (cosy club, P&P). We'll probably use the bar again but not for food.

Reviewed On
Restaurant Response

Hi Carol, apologies for not having your chosen meal. we have undergone a slight change in kitchen team and although its not an excuse on this occasion prep levels did fall short. I hope it hasn't put you off us entirely.

Responded On Wednesday, 21 October 2020
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Visited On Sunday, 11 October 2020

We got as far as waiting to get shown to our table. After waiting 10 minutes, with the same waitress saying she would be with us in 2 minutes we gave up and went elsewhere. There were numerous people complaining about poor service. We won’t be rushing back until reviews appear more positive.

Reviewed On
Restaurant Response

Hi there Andy, Sorry for your poor experience this was a busy day for us and staffing levels weren't up to standard. We have since increased the number of staff members to avoid incidents like this one in future.

Responded On Wednesday, 21 October 2020
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Visited On Saturday, 10 October 2020

We recently visited McKenzies to celebrate my mums 50th birthday... the manageress Nicky (I think that was her name! Sorry!) was SO helpful when I dropped off the cake and decorations, they took care of everything. The waiter staff were also great and gave us some great deals on drinks for the occasion. The tables were set up, 2 metres apart, so nicely! They made it really special, everyone thoroughly enjoyed the night. The staff were also accommodating in setting up two large tables next to one another so the covid rules didn’t ruin a special day! Thanks so much!

Reviewed On
Restaurant Response

Hi there very happy to hear you had a great time!

Responded On Wednesday, 21 October 2020
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Visited On Saturday, 26 September 2020

Service was atrocious, in two hours we managed to have two drinks and half of our food didn’t even turn up.. paying the bill was traumatic and almost left without paying due to staff walking away mid transaction. We didn’t complain due to the new rules but we probably won’t visit again until everybody is used to how they need to work.

Reviewed On
Restaurant Response

Hi Lisa, I am very sorry about your experience. Staff training is our main priority right now due to issues like this. We value your feedback as we use it to improve on our customer service we are sorry your experience was so bad and we will aim to avoid any such incidents in the future.

Responded On Monday, 05 October 2020
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Visited On Saturday, 03 October 2020

Under current conditions hard to have atmosphere etc. Service was very good. Cocktails lovely - Nice & Sloe especially - pizza was pretty tasteless

Reviewed On
Restaurant Response

Hi Suzanne, Thank you for you nice comments. The atmosphere has been a struggle of late. I do apologise for the pizza being tasteless, I will pass this on to our kitchen team.

Responded On Monday, 05 October 2020
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Visited On Tuesday, 29 September 2020

Tapas very over priced for the amount you get. Especially compared to a restaurant we went to Afew nights before

Reviewed On
Restaurant Response

Hi Mark, Thank you for your feedback. We will be sure to review our prices going forward. I apologise yo did not feel it was good value for money.

Responded On Friday, 02 October 2020
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Visited On Saturday, 26 September 2020

Food was lovely although our Apollo burger had beef and vice versa, waited 75 minutes for it to arrive after a wait to be served. I can see this as a great place to come and we will but they really need to speed up the service.

Reviewed On
Restaurant Response

Hi Lesley, I do apologise for the mix up with your burgers I imagine the waitress got confused which was which. The long wait is something we are looking to improve upon following retraining and better practices.

Responded On Friday, 02 October 2020
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Visited On Saturday, 26 September 2020

It was a very long wait, even longer for me, as they lost my order, so everyone else in our party had finished their meal before mine came! Also l booked a particular table with the manager when l went in to book, however when we arrived our table was taken, The staff were all really lovely, and the place is really nice too

Reviewed On
Restaurant Response

Hi Alison, Apologies for the long wait. This is something we are looking into and will work on going forward. I am happy to hear that yo like our team and décor though. hopefully we can welcome you back soon.

Responded On Friday, 02 October 2020
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Visited On Saturday, 26 September 2020

We were seated and told there would be half hour wait on food which was fine so we ordered our meals and a drink each and paid in advance of eating. Food was delivered to our table and then we were not checked on again. When we finished our food, the plates were taken but we were not asked if we wanted anything else. We then spent 20 minutes trying to gain the attention of a member of staff to order another drink!!! We did tell the waitress who EVENTUALLY served us how unhappy we were with service and she apologised but we won’t be visiting again in a hurry.

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Visited On Saturday, 26 September 2020

Breakfast was lovely and the staff very friendly

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Visited On Friday, 25 September 2020

Had to pay before food arrived Food was cold Food was dry Service was slow Order arrived wrong

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Visited On Sunday, 20 September 2020

Waited 10 mins to be sat at a table, another 10 minutes for menus after asking. Upon ordering we had to pay before receiving our food and the waitress and no idea about the deals. We had burgers and the waiters didn’t know which one was what. The Cajun burger was plain chicken no spice and the one of us who didn’t get a burger and got chilli, had no taste. We then had to wait 30 mins for our plates to get cleared and were only offered another drink as we were leaving

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Visited On Saturday, 19 September 2020

The service was a little slow, we had to prompt the waitress to check where our food was. Plus, when we arrived, they said they couldn't find our booking! However, the food was lovely and the atmosphere and decor is great.

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Visited On Tuesday, 15 September 2020

Had a great Birthday Meal in the new Taunton restaurant. Obviously a few teething issues with Drinks food was great. Our server Jessica was so attentive and polite and nothing was to much Trouble.

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Restaurant Response

Hi there thank you so much for your kind words and review. I hope the teething issues hasnt put you off vivsiting again. hopefully see you soon.

Responded On Monday, 28 September 2020
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