L'Horizon Beach Hotel & Spa

La Route De La Baie, St Brelade, Jersey, Jersey, JE3 8EF
Restaurant info
Opening Information

Grill open nightly from 6:30pm

Afternoon Tea served between 2pm-5:30pm in the Atlantic Room

Facilities
  • Free WiFi
  • Families and Children Welcome
  • Private Dining
  • Awesome View
  • Gluten Free Available
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About L'Horizon Beach Hotel & Spa

L’Horizon Beach Hotel & Spa in Jersey is renowned for its fine, locally caught seafood that is carefully prepared by Executive Chef Andrew Soddy in our Grill Restaurant.
Whether it is line caught sea bass, Jersey lobster or tender scallops, L’Horizon’s daily menu is often inspired by the fisherman’s morning catch.

Cuisine: Fine Dining
Dress Code: Smart Casual,Dressed for Dining
Price point:
£ £ £ £ £

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Visited On Tuesday, 16 July 2019

A wonderful dining experience

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Visited On Saturday, 13 July 2019

Booked online for afternoon tea but when there was no record so hastily found us a table. This was going to be on the terrace which would normally be fine but the soaring temperatures meant cakes would soon melt. We had to ask for a table elsewhere. We were only offered the charity afternoon tea.. When asked the waiter said this was the only one being served. However when we were seated elsewhere the waiter offered two other types of afternoon tea! After that the food was lovely and service great so enjoyed it.

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Visited On Friday, 21 June 2019

Excellent service, great food and amazing views

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Visited On Thursday, 20 June 2019

Slow service due to function in crystal room

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Visited On Thursday, 20 June 2019

Very pleasant afternoon spent at the L’Horizon. Afternoon tea was delicious. Service was very, very good. Lovely staff.

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Visited On Tuesday, 18 June 2019

Excellent as always

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Visited On Monday, 17 June 2019

Waiting staff was really good and made the afternoon really nice and relaxed

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Visited On Sunday, 16 June 2019

The staff were very friendly and accommodating. The atmosphere was perfect and the food amazing! We will be back.

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Visited On Thursday, 13 June 2019

Celebrated my husbands birthday, food was excellent as were all the staff, professional yet friendly and the entire meal was perfectly paced. Would recommend.

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Visited On Friday, 14 June 2019

Cheerful and efficient service contributed to our enjoyment of an excellent afternoon tea.

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Visited On Friday, 14 June 2019

Your staff were fantastic with accommodating us with little children. Always great whenever we go.

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Visited On Monday, 10 June 2019

None

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Visited On Monday, 20 May 2019

it would be really helpful to have baby change in the disabled toilet and not have to keep using the spa facilities

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Visited On Monday, 27 May 2019

On arrival I asked for our sandwiches to be made without butter. We were told it wasn't possible (agree I could have advised in advance however it didn't specify dietary requirements and I thought we would be able to advise on arrival). After about 30 mins or so, the waiter came over to apologise for the delay and explained that the chef was struggling to accommodate patrons on the terrace. We waited for 45 mins in total without our sandwiches (which was fine as we were happy relaxing), however due to the delay we would have expected our request (no butter) to be honoured, however when the sandwiches did turn up it was as if a whole tub of butter had been used. The most butter I have ever seen on sandwiches (especially for afternoon tea) in my life, which meant I spent ages trying to scrape off the butter and just couldnt enjoy it. There was literally a whole plate full of butter and bread. So disappointing. The waiter even commented! The cakes and scones however were amazing. It would also have been nice to specify a type of coffee rather than just filter. At one stage we had to request a new cup as all the grains had come through (no filter)? Just a real shame as was a treat for us. Even with the deal (2 for 1) i dont think we would return, there are so many better options out there swevice wise for the price.

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Visited On Thursday, 23 May 2019

The food was excellent and I couldn’t fault it. However, there were several other issues with our experience, which I have outlined below: 1) We were left in a room and barely attended to by anyone. The waiter forgot to take our tea order so we were sat for a while without a drink. At the end of the meal we waited for a good 15mins before someone finally came into the room so I could ask for the bill. 2) The second pot of tea that was brought to the table tasted of cleaning chemicals and was undrinkable. 3) There was a staff interview being undertaken on the table next to us which ruined the atmosphere, It was very unprofessional and I also think that it was very unfair on the candidate. 4) My girlfriend and I both dislike smoked salmon. When the waiter was listing the type of sandwiches, we were pleased to hear there were no smoked sandwiches on the menu. However, two appeared on the plate when everything was being served. We didn’t eat these and the waiter questioned it. He was insistent that he had told us about these before the meal and was very argumentative on this point. These 4 comments are only tiny points. The actual food served was excellent. However, the reason I would go to a Handpicked Hotel is because of the excellent attention to detail and on this occasion it was incredibly disappointing.

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Visited On Wednesday, 22 May 2019

Back again and enjoyed the afternoon tea yet again. Staff very attentive and generally very pleasant. Look forward to coming again

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Visited On Tuesday, 21 May 2019

Excellent afternoon tea, very good choice. I would advise having one traditional and one savoury if 2 of you are together.

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Visited On Monday, 13 May 2019

Had afternoon tea in a room on our own even though plenty of empty tables on terrace.

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Restaurant Response

Thank you for taking the time to leave a review following your visit for the 2 for 1 Champagne Afternoon Tea promotion in the Atlantic Room. Unfortunately, the Terrace is operated as a separate restaurant which is why this was excluded from the promotion. Despite this disappointment I am glad to see you enjoyed many aspects of your visit and we look forward to welcoming you back in the future. Yours sincerely, Shaun McGachan Hotel Manager

Responded On Wednesday, 15 May 2019
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Visited On Monday, 06 May 2019

When we arrived there was some very confusing communication on whether we could sit outside. Luckily we were able to but it was made into a bigger deal than we felt necessary. Service was slow and no one checked on us through the sitting and we were constantly trying to get the waiters attention to try to get our order taken.

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Restaurant Response

Thank you for taking the time to leave a review following your recent visit. I was sorry to hear you felt there was confusion when changing restaurants on arrival. With it being a bank holiday our outlets were very busy and the team had to check if they were able to accommodate you in between those who had bookings for the Terrace to fit your group in, which I am glad they were able to do. I have shared your comments on the service with our Food & Beverage Manager who could not place your comments but will of course share this with his teams. Thank you again for your comments. Yours sincerely, Shaun McGachan Hotel Manager

Responded On Thursday, 09 May 2019
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Visited On Saturday, 04 May 2019

There was a large party on another table and a couple of their guests were very loud and inconsiderate other people trying to enjoy their afternoon tea. The staff were preoccupied with these guests and their attention to the remaining guests slipped. I feel we should have been given the option to eat elsewhere possibly on the veranda. It’s a shame our afternoon tea was spoilt as the food itself was very good.

Reviewed On
Restaurant Response

Thank you for taking the time to write a review following your recent experience with us. I am glad that you enjoyed the food but disappointed to see that you were disturbed by some of the other guests. If you had let us know that other guests were disturbing you at the time we would have indeed offered an alternative location for you or asked the larger group to be more mindful of other diners. Whilst feedback received from other diners on the day were positive regarding the service received, your comments have been taken on board. Thank you again for your comments. Yours sincerely, Shaun McGachan Hotel Manager

Responded On Monday, 06 May 2019
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Visited On Friday, 03 May 2019

I had a two course lunch as part of a spa package, very tasty!

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Restaurant Response

Many thanks for taking a time to leave your feedback from your Spa Lunch. I am glad everything met your expectations and we look forward to welcoming you back. Yours sincerely, Shaun McGachan Hotel Manager

Responded On Monday, 06 May 2019
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Visited On Friday, 26 April 2019

A wonderful afternoon tea! Everything from the delicious finger sandwiches and the scrumptious scones with clotted cream, strawberry preserve, Jersey black butter and lemon curd to the delightful selection of beautifully prepared cakes and trifle were a true pleasure to eat. All perfectly served and explained to us by our very efficient and friendly waiter.

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Restaurant Response

Thank you for sharing what a fantastic experience you had enjoying afternoon tea at L'Horizon Beach Hotel & Spa. I am glad all aspects of your visit met your expectations and we look forward to welcoming you back again. Yours sincerely, Shaun McGachan Hotel Manager

Responded On Monday, 29 April 2019
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Visited On Monday, 22 April 2019

We had a really lovely experience, helped by the wonderful weather and first rate staff.

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Restaurant Response

Many thanks for sharing your experience and for the high rating in all areas. We look forward to welcoming you back again. Yours sincerely, Shaun McGachan Hotel Manager

Responded On Friday, 26 April 2019
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Visited On Friday, 19 April 2019

The view from the room where we ate was outstanding. The food was fresh and delicious. Our waitress took care to explain the order, as we ordered one savoury and one sweet afternoon tea. It was beyond our expectations. Food was plentiful, so we were able to take a 'doggy bag'. Have already recommended and will go again next visit to Jersey.

Reviewed On
Restaurant Response

Thank you for such a positive review, we are glad you enjoyed the Afternoon Teas as well as the superb views from the Atlantic Room. We look forward to seeing you on your next visit to Jersey. Yours sincerely, Shaun McGachan Hotel Manager

Responded On Wednesday, 24 April 2019
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Visited On Saturday, 13 April 2019

Absolutely amazing. Bought my mum a voucher for Christmas for afternoon tea and she loved it. Amazing selection & the champagne was lovely. The waiter, I think his name was Olly, was funny & made the experience so comfortable and enjoyable. Will be back in the summer!

Reviewed On
Restaurant Response

Thank you for the review. I am glad that your mum enjoyed the voucher. We will be sure to let Ollie know of your comments. See you again in the summer. Yours sincerely, Shaun McGachan Hotel Manager

Responded On Tuesday, 16 April 2019
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