Laguna Kitchen & Bar

Park Plaza Hotel, Greyfriars Road, Cardiff, United Kingdom, CF10 3AL
Restaurant info
Opening Information

Last Orders in the restaurant 9.30pm
Monday - Thursday, 10.00pm on Friday and Saturday, 9pm on Sunday.

Contact the restaurant team direct on 02920 111103.

Facilities
  • Families and Children Welcome
  • Outdoor Seating
  • Business Lunch
  • Free WiFi
  • Children's Menu available
  • Disabled Access
  • Buffets, Business Meetings, Functions catered for
  • Bar
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available
  • Dietary Needs Catered For
  • Accommodation

About Laguna Kitchen & Bar

Situated in the Park Plaza Hotel in the centre of Cardiff, the independently owned, family-run Laguna Kitchen & Bar has established itself over the past 12 years as an impressive fixture of Cardiff’s dining experience.

The award-winning restaurant serves Modern British cuisine with a twist of Welsh character, using the very best local produce to satisfy every palate.

The restaurant’s open kitchen and iconic wine wall create a charming and sophisticated environment ideal for a long, lingering lunch, 3 course dinner or an indulgent Afternoon Tea.

For a more relaxed ambience, the Laguna Bar features low tables, cosy sofas and intimate booths ideal for cocktails and conversation in the heart of the city. When the weather is favourable, the bar’s leafy, open-air terrace offers a unique area for al fresco dining.

The restaurant’s menus are crafted and updated to feature the best seasonal produce, whether it’s the A La Carte, Lunch, or Pre-Theatre Menu. For the full experience, try the Chef’s Table Tasting Menu, featuring six courses with four glasses of handpicked wine to complement each dish perfectly.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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80
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25
Visited On Sunday, 17 November 2019

you made my friends birthday with your lovely afternoon tea and even though I am colieac the gluten free tea was so good and my friend enjoyed it even though she is not gluten free. Well done guys it was great value for money and I will be recommending your establishment to all my friends and family.

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Visited On Monday, 18 November 2019

We were well looked after from the moment we stepped through the doors.

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Visited On Sunday, 17 November 2019

The service was a little slower than usual but it wouldn’t put me off going back. Food was lovely as alway and staff are very friendly.

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Visited On Saturday, 16 November 2019

Had cocktails in bar before show and this was a nice enjoyable experience. Had dinner after show in restaurant. Restaurant was very cold and had to wear scarf over shoulders as air con was blowing cold. Noticed that a lot of people put their jackets back on to dine and waiters actually wore sweaters! Nice friendly service but very slow. Had to ask for our drinks to be chased up twice, once an excuse was made that the bar staff couldn't find the Sauv Blanc and the second time no excuse. Also asked a waiter about some ingredient on menu and never got back to us. Food was OK but just OK. Chips were definitely frozen and when I mentioned this I was told that they were hand cut chips but this was most definitely not the case. Dessert was awful - sticky toffee pudding -not sticky at all and very dry. I asked what flavour the ice cream was and the waiter said he would get back to me but never did. Have always liked this hotel and restaurant but due to this most recently visit I would not dine here again.

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Visited On Friday, 15 November 2019

I would love to be writing a more positive review, as online everything looked great...in real life wow it was so far below my expectations!!! In short the service was AWFUL ( I have worked in hospitality for over 10yrs and I know some nights it can be a nightmare but it wasn't that busy!), the food was small portions and not impressive at all for the price and don't even get me started on the inability to communicate properly throughout the team!! This was a special meal out, however on the way home my husband said it was one of the worst he had ever had :( I did lots of research and yours sounded like it should have fitted the bill, it really didn't and was really disappointing. I emailed in advance to check if food would be suitable for me as I am allergic to a few things, I had a response which sounded promising...on the night no-one knew anything of said email and the chefs were not willing to cook me anything other than salmon...which is not really what I wanted at all. An overpriced piece of salmon at that!! The poor waitress was doing her best to try to get the kitchen to make me something suitable and they just kept saying no...it was appalling, poor girl tried so hard!! And I ended up having no choice but to eat the salmon!! The starter of scallops was tasty, but everything was really marred by the whole situation of trying to find something for me to eat..this is why I emailed in advance!!! I HATE being made to feel awkward and that is what I felt! The service was poor, it took ages to catch the eye of any servers when we needed more drinks, no-one really checked on us throughout the meal, and when we wanted to get the bill it took 20 minutes before a member of the team decided that they would answer our pleading eyes of we would like to pay!!! Nightmare! All in all an ok night of over priced small portions of food (yep we had to grab some food on the way home cos we were all hungry still), non attentive staff, awful cocktails, and general poor service all round! I hope you can look into this as I would hate for someone else to have this experience!! I look forward to hearing back from you in regards to our experience.

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Visited On Saturday, 16 November 2019

We went for afternoon tea for a baby shower. The service was excellent, very accommodating & organised. The food was spectacular and excellent value for money. I would highly recommend and def visit again thank you

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Visited On Friday, 15 November 2019

I’ve loved the food every time I’ve eaten here In the past but I was disappointed on Friday. Both my main and desert were very average, not what I was looking forward to at all. The service was good, the atmosphere nice and all the facilities spotless but it has made me less likely to book again.

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Visited On Saturday, 16 November 2019

I had a booked a table for 3. On arrival we were ignored for 5 mins until a lady asked us what we are waiting for, she then ignored us again after we told her we had booked a table and we waited for another 5 mins for someone else to take us to our table.We then had to wait 20 minutes for drinks yet they had forgotten to bring us the water we had ordered and had to wait an additional 15 mins. The starters were not at all worth the money. When ordering my steak I asked for medium rare to only get a rare steak. When asked for a new one, the second one was still rare. At this point we gave up as it took them 20 mins for my second steak to come out by which point my friends had already finished with their dinner. The service was ok but not very attentive at all and no choreography between waitresses. It was a mess.

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Visited On Saturday, 16 November 2019

Excellent in every way!

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Visited On Saturday, 16 November 2019

Excellent food and service.

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Visited On Saturday, 16 November 2019

The afternoon tea was lovely, very tasty! One of your staff members realised quickly we hadn’t been given the vegetarian jelly and corrected this mistake. Staff were smiley and friendly. Lovely time.

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Visited On Thursday, 14 November 2019

Excellent service and good food.

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Visited On Saturday, 16 November 2019

I booked afternoon tea for my family as a thank you for all their help and support during a recent period of illness. Staff went above and beyond to make sure everything was perfect. Our various dietary requirements were dealt with efficiently and nobody felt difficult or fussy which has been known to happen in other establishments. We had a wonderful time and Laguna will be my fist choice as and when other occasions arise. Thank you very much for a lovely afternoon!

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Visited On Saturday, 16 November 2019

Very disappointing experience as birthday gift. Not offered the choice of a champagne or drink and had to chase the staff multiple times to get a hot drink refill after waiting half half hour. Very disappointing experience.

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Visited On Friday, 15 November 2019

Food was superb, really good quality for the price! Will definitely be going back.

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Visited On Friday, 15 November 2019

Food very nice Too dark! Extremely expensive wine

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Visited On Friday, 15 November 2019

Excellent service, staff were friendly and helpful. Had a lovely afternoon tea. Thank you very much.

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Visited On Thursday, 14 November 2019

Staff all v pleasant but service was awful and staff were not attentive to our needs. We had to call the waitress over to put in our order and had waited ages before this. Then we had to ask for our tea. Sadly we will not be returning xxx

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Visited On Wednesday, 13 November 2019

Nice ambience Good cocktails Would recommend the Gentlemans afternoon tea Would have been nice to be offered more drinks/tea/coffee

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Visited On Wednesday, 13 November 2019

Excellent afternoon tea and staff very efficient and friendly

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Visited On Saturday, 09 November 2019

Lovely Afternoon Tea and we were very well looked after by the staff.

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Visited On Sunday, 10 November 2019

Lovely meal

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Visited On Thursday, 07 November 2019

Visited to celebrate my birthday, afternoon tea was wonderful - generous portions and delicious cakes

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Visited On Sunday, 10 November 2019

My only negative point is the lighting in the restaurant is too dark at one point towards the end of the evening, it was dimmed to the point there was hardly any lighting and many of the people in my party thought the same. I did ask for the lighting to be brighter and it was a slight improvement .

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Visited On Sunday, 10 November 2019

This was one of the best restaurant Sunday lunches we have had. The staff were most attentive and efficient,the food served was of the highest quality and beautifully presented. The price reflected great value for money. We would be pleased - on our experience- to recommend Laguna restaurant most highly.

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