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Laguna Kitchen & Bar

Park Plaza Hotel, Greyfriars Road, Cardiff, United Kingdom, CF10 3AL
Restaurant info
Opening Information

Last Orders in the restaurant 9.30pm
Monday - Thursday, 10.00pm on Friday and Saturday, 9pm on Sunday.

Contact the restaurant team direct on 02920 111103.

Facilities
  • Families and Children Welcome
  • Outside Seating Area
  • Business Lunch
  • Free WiFi
  • Children's Menu available
  • Disabled Access
  • Buffets, Business Meetings, Functions catered for
  • Bar
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available
  • Dietary Needs Catered For
  • Accommodation

About Laguna Kitchen & Bar

Situated in the Park Plaza Hotel in the centre of Cardiff, the independently owned, family-run Laguna Kitchen & Bar has established itself over the past 12 years as an impressive fixture of Cardiff’s dining experience.

The award-winning restaurant serves Modern British cuisine with a twist of Welsh character, using the very best local produce to satisfy every palate.

The restaurant’s open kitchen and iconic wine wall create a charming and sophisticated environment ideal for a long, lingering lunch, 3 course dinner or an indulgent Afternoon Tea.

For a more relaxed ambience, the Laguna Bar features low tables, cosy sofas and intimate booths ideal for cocktails and conversation in the heart of the city. When the weather is favourable, the bar’s leafy, open-air terrace offers a unique area for al fresco dining.

The restaurant’s menus are crafted and updated to feature the best seasonal produce, whether it’s the A La Carte, Lunch, or Pre-Theatre Menu. For the full experience, try the Chef’s Table Tasting Menu, featuring six courses with four glasses of handpicked wine to complement each dish perfectly.

Cuisine: British
Dress Code: Smart Casual
Price point:
£ £ £ £ £

Availability

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69
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Visited On Thursday, 21 February 2019

Chicken in chicken stroganoff very dry.

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Visited On Thursday, 21 February 2019

Excellent lunch

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Visited On Wednesday, 20 February 2019

We were underwhelmed. The cocktail at the start was basic in a wine glass with a large wedge of orange in it? We were asked what we wanted to eat before we had chance to open the menus. Our courgette fritters were forgotten and we had to ask for them. Food was ok but have had much better. The setting was lovely but probably won't come back.

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Visited On Friday, 01 February 2019

We had the 2 course lunch and were very impressed with the quality of the food and choices. Have recommended to my friends.

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Visited On Wednesday, 20 February 2019

The service we receive throughout the majority of the meal was awful, staff were rude and unaccommodating. In addition to this we had a couple of dietary requirements amongst the table of 12, nothing out of the ordinary (one pescatarian and one vegetarian) however anybody would swear we were the first people they had ever had to cater for with these needs - there were no alternatives or food swaps offered and getting a solution to the ‘problem’ was like pulling teeth. As the staff were aware the meal was organised as a surprise for a birthday, in most restaurants a bit of a fuss would have been made around this (a drink on the house or a dessert with happy birthday written on the plate for example), however nothing was received. Overall a very disappointing experience and a huge shame given how much time my family and I have previously spent at the hotel and restaurant. Would not recommend!

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Visited On Wednesday, 20 February 2019

This was my first time having Afternoon Tea and I just enjoyed it. Beautiful atmosphere and I had a beautiful view outside. Excellent service. If I ever come to Wales again, I will come back to Laguna Kitchen and Bar!

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Visited On Tuesday, 19 February 2019

Very nice food and well presented. Service was good and staff very friendly and polite however sightly too quick for our liking as don't like to feel rushed. Overall a very positive experience and will recommend to friends!

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Visited On Sunday, 17 February 2019

We have been regulars for Sunday Lunch over the past 18 months and have generally been very satisfied. On this occasion the experience fell well below expectations.Our table was in our opinion far too close together with others. The staff agreed. It was like having lunch with a stranger. The food was not to the usual standard: the pear and blue cheese salad had very little pear, the main courses were Luke warm and the beef in particular was over cooked,the roast potatoes soggy as was the pastry on the Creme brûlée tart. Not your finest hour!

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Visited On Tuesday, 19 February 2019

Excellent service & good quality food, an experience we will be repeating.

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Visited On Wednesday, 13 February 2019

Pleasant staff, delicious food, quick and efficient service.

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Visited On Sunday, 17 February 2019

We both really enjoyed the meal. Well put together and nicely presented. Waiting staff were attentive and friendly. Fuss was made over my birthday. We would definitely recommend the whole experience.

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Visited On Sunday, 17 February 2019

Service with a smile

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Visited On Saturday, 16 February 2019

First time here and the food, atmosphere and service was absolutely superb

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Visited On Saturday, 16 February 2019

Table for 7 people booked for 7.15pm and we were asked to ensure that we vacated by 9.45pm which in normal circumstances would not have been a problem but on this occasion we were kept waiting for approximately 45 minutes between the starter and main courses. Then when the main course arrived one order was missing 2 extra side dishes and the fish risotto was so stodgy as to be inedible and did not have any chorizo in it which was one if the reasons the guest ordering it had been attracted to that particular dish. To be fair the restaurant manager came over to apologise and removed the cost of 2 meals from the bill so we left satisfied that she had done her best to appease us. However as you will appreciate the long delay and problems with 2 main courses slightly spoiled what otherwise would have been a very enjoyable evening.

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Visited On Saturday, 16 February 2019

We attended Laguna on 16th February to celebrate my partners birthday and overall everyone was quite disappointed with the service we received. The food itself was lovely and the waitress was very pleasant, however, she did make an error whilst taking our main course orders. When the incorrect main was brought out the maître de/manager was very pushy and actually aggressive, and basically forced the main on us. I didn't want anyone to be waiting for food so decided to take the main but I'm honestly disgusted at how that so called manager behaved with us and the waitresses, who appeared to be quite intimidated by him. Some serious lessons in communication skills are required for him, or even better just replace him. It's a really shame that his behaviour has completely tainted the laguna restaurant for us and our friends, along with all family and friends we have told not to visit.

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Visited On Saturday, 16 February 2019

Chicken was dry and didnt come with enough sauce

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Visited On Saturday, 16 February 2019

Great experience at a great restaurant

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Visited On Friday, 15 February 2019

Very dark, I’ve heard it said your appetite and taste is formed in your eyes , well not if you can’t see your plate in front of you. Felt a bit daft having to use the torch on my phone to see menu and my plate Staff were tremendous

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Visited On Friday, 15 February 2019

Very attentive staff, food cooked perfectly

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Visited On Friday, 15 February 2019

My friend and I had the Gentleman’s Afternoon tea. I was a little disappointed at the organisation. It wasn’t obvious where the restaurant was and then when we did find where to go and show to our table we we offered tea and the champagne at the same time. It didn’t really make sense but as I was paying for the champagne I didn’t want to say no I’m case I didn’t get offered again. The service was okay, there were plenty of staff on hand. The food was a little disappointing. The steak/beef in the sandwich/Yorkshire was really tough. The burger was really tasty though and the desserts was outstanding. I don’t this it was particularly good value for money I’m afraid.

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Visited On Thursday, 14 February 2019

Excellent food, layout of bill confusing with a spurious £40 room charge.

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Visited On Wednesday, 13 February 2019

The gentleman's afternoon tea was incredible. Lovely surroundings and a nice atmosphere.

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Visited On Tuesday, 12 February 2019

This is the 2nd visit and equally as impressive as the1st. Food delicious and good portion sizes. Value for money Good service and an excellent central location in the city.

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Visited On Sunday, 10 February 2019

Ive just got home & had food poisoning from your resturant! Not good as im pregnant, would have expected your food to be cooked on point. Staff in spa didnt know what day of the week it was and try to charge my partner for using the spa and robe when we had that all included under babymoon package. Hotel could have been cleaner. Cleaning staff stunk of bodly odur, not a nice smell to be greeted with. Resturant staff polite. Ambience of fires in reception & lighting was nice. Room was ok.

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Visited On Sunday, 10 February 2019

The food is incredible and very reasonable at £21 for 3 courses BUT again fell down on service. Waiter was blunt and rude, glass of wine took 20 minutes to arrive from a bar with no customers waiting at it and 3 bar staff. There seems to be a high turnover of male waiting staff and handover training seems lacking. No water brought to the table, no offer of bread just given, missing food. It’s a shame as we eat here regularly, I few sorry for the lovely lady manager having to read this review as she is fantastic. The result of this Sunday’s meal is out table of 7 will be giving the Laguna Kitchen a break for a while and trying some alternatives in Cardiff.

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