Breakfast: 06h30 - 11h00
Lunch: 12h00 - 16h00
Dinner: 18h00 - 23h00
- Disabled Access
- Free WiFi
- Private Dining
- Outdoor Seating
- Free Parking
- Event Space
- Dietary Needs Catered For
- Children's Menu available
- Car Parking
- Buffets, Business Meetings, Functions catered for
About Lacuna Bistro
From client dinners to afternoon teas, and every dining experience in between, The Maslow has a menu for every guest. The Lacuna Bistro and Bar is one of the best restaurants in Sandton, its speciality - locally sourced bistro-style cuisine. Offering more than simply breakfast, lunch and dinner, Lacuna patrons enjoy an inspired à la carte menu.
I love the High Tea experience that Lacuna offers, every course if served with such elegance and everything tastes delicious, savoury and sweet. I would recommend the High Tea experience to everyone as it is so WORTH the price and so much more! The service is outstanding. Thank you.
Understaffed on news years eve News years day waited 30 minutes for drinks.. Tired waiters in the day as they were same waiters from New Year’s Eve Rooms were not ready till 16:00when checking in
Service was absolutely shocking for the price we paid.
The food, service and ambience was very good. The vocalist was very classy and entertaining, but the DJ could not read the crowd, his choice of music around midnight and thereafter was poor.
All elements were great and loved the team that i worked with.
Wow we will definitely use The Maslow again.Thank you so much.
The food was great, anything you want is served to your heart's desire and the drinks were great , hot and cold. The waiters and the kitchen were on point.. im very happy..
absolutely loved the Maslow. got it on speed dial for all our meetings
I publicly thank both the barmen Patrick,Bandile and the waiter Gift for great customer service they truly have gone above and beyond our expectations
I was unhappy with the service. We made a booking for 12:00 at The Private Dining Room. 1. When we arrived at 11:30 to set up, the room and the patio were not cleaned. However, they had already set up the table. When I asked why the room wasn't cleaned I was not given a response. I had to request the manager to request them to clean. The cleaning took long and went into out starting time. 2. We requested the waitress to explain the options for each course to us which she failed to do. Thus we were not all sure what the dish entailed and couldn't make a fair decision on our meal. 3. They state that you have a personal hostess ready to serve you. However, on multiple occassions, we couldn't find her and had to walk physically to the bar to order our drinks. 4. When the bill came, they were confused as to how to calculate it and hadn't added the portion we had already pre-paid. They calculation was over by approximately R1000. We had to recalculate this with them. Overall, the service was bad but the food and the room were wonderful.
We went on a dinner date weekend to the Maslow having stayed there several times before. The whole experience did not go well, I booked a twin bed room with only shower and got a small queen size bed with bath as well. This was corrected. Dinner was an absolutely awful experience with both of us not happy with the food. My partner had a pie that was absolutely swimming in fat at the bottom and I had steak. The original order was medium-rare, it came up well cooked. I sent it back, but when it returned the steak was better but all the vegetables on the plate had been burnt by putting the plate under the grill and my plate was swimming in fat. I called for the manager who finally removed the food from our bill. We also spoke to the Chef about the fact everything is in fat but she did not take much interest. I spoke to the duty manager that night who updated our records as customer deserves to be refunded which was told to me on checkout. We had paid in the package R600 for food, we only had two bottles of wine which did not equal the R600. Later that evening we were rang in the room to be told we did not pay the bar bill, we signed the till receipt against the room. I have not heard anything again from the Maslow, despite being told I would and there is the small fact of the money that I should be refunded. TERRIBLE, never again Maslow. What an appalling situation!!!! Everything that could go wrong did.
A good experience, my needs were adequately accommodated for. Exceptional value for money. I'm really impressed
The service is a bit slow and it was not even packed in the restaurant. So if they could be quick on their feet not have to wait for long.
We found the High Tea, to bread heavy. AS such we weren't able to enjoy the sweet buffet as much as hoped. The poor waitress looked run off her feet, and possibly was covering too many tables. The tea pairing was awesome and enjoyed by all guests.
my colleagues and I enjoyed everything about your venue, service and food. we really enjoyed ourselves and will definitely book future events at your premises. thank you for the pleasant service provided from beginning to end.
We really enjoyed our time at Lacuna restaurant however the start of service was quite slow. We had no explanation as to why things were running late. I had to stand up to go ask when the high tea service would start 15-20 after it was meant to have started, I was informed they were short of waitron staff 🤷🏽♀️ There was good recovery though once things had started. They really stepped up to catering to dairy-free/gluten-free requirements👍🏽
Its the best place to have fun on.
The chef was very accommodating and even served my mom some marrow bones when she asked for them, even though we went for a high tea.
When making the booking I did advise that this was a special occasion - my parents wedding anniversary, however nothing special was done to celebrate this very special occasion. Last year at the Michelangelo we got a little cake celebrating this anniversary. Also, I had paid before hand but the bill was still brought to me (in front of the guests) and the amount was shouted out for all to hear, which was rather embarrassing as I didn't want my parents to know how much this had cost me.
I was very happy with the service I received, i would definitely recommend the Maslow to a friend.
This is one of those places you will definitely find an excuse to come back and again and again. The staff was amazing, from reception to the waiters, all were attentive to our needs and made us feel so special. Complements to the chef on all the servings of the day, everything was on point. We surely will be back soon!keep it up. Thanks so much to all of you for the lovely experience,
what a place
average food, our waiter did not explain the dishes well and did not understand the menu. not good value for money.
Absolutely brilliant in all respects!
Food, venue and service was outstanding. Thank you