Breakfast 10:00 – 13:00
Lunch 12:00 – 18:00
Dinner 18:00 – 00:00
- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About Kebabgy Oriental Grill - Sofitel Cairo El Gezirah
A tantalizing aroma of grilled meats and freshly baked bread lead you to Kebabgy, one of five top restaurants on the Promenade. Chefs use open charcoal barbeques to grill succulent cuts of lamb, chicken and more...
We made a reservation but when we arrived the table was not available. After 15 minutes the manager solved the problem very well.
This booking system does not work. I booked, got a confirmation and went. The restaurant had no idea and actually told me NOT to book online but to directly call the restaurant since there’s no one who relays the bookings to the restaurant!!!
Incredible Egyptian grill, right in front of the Nile
It does not make any sense to have an online booking when it is not liaised with the restaurant itself. We have made a booking that was not reflected at the restaurant and the restaurant itself conveyed explicitly that there was no connection between that system and the restaurant and gave us this link to submit the complaint. It is only because the restaurant staff were friendly in dealing with the issue that we have not changed the restaurant. To that effect, if you are not able to maintain a professional booking system, there is no need to establish one and cause unnecessary confusion.
Restaurant did not accept our reservation and said they had nothing to do with us booking online through the official Sofitel website and the hostess that met us upon arrival had a major attitude problem.
Greeter was preoccupied on a telephone call and could not find the reservation, I had to present confirmation email to be seated. Food was excellent, fresh and nicely seasoned. Service was unpolished and not up to the level I would expect at the Sofitel.
The best thing is the location & view, But food quality & taste is less than moderate, table cleanness is poor, cats going around the tables!!
Service was extremely bad! Food arrived cold and very poor quality. Gin tonics were absolutely rubbish given we paid 2.000 for 4 drinks! It is such a pity to see such a nice place becoming absolutely no value for money. We were two persons who paid a bill of 3.500 egp for pure rubbish food and service. Never again.
Food portion is very small
We were seated at the very end with a terrible view and the smell was horrible and a lot of flies and when we requested a better table they kept us waiting for a very long time until we decided to sit inside with no view whatsoever. keeping in mind we chose the restaurant solely for its view! The food was good but too little for its value for money.
The waiter was rude. Despite noting my gluten free food requirements when making dinner reservation, the waiter and his supervisor were totally oblivious or ignorant about food allergies. Their attitude of not accommodating me (such as substituting bread for rice, etc) was unacceptable. Only when we started raising our voice, they relented. Totally unacceptable customer service.
Excellent food and location
Was only offered a set menu and told I can’t have anything else ala carte which was not true as I saw other patrons ordering items from the menu, I left as a result, I ended up going somewhere else spending 4K which they would have had if they weren’t so sneaky and trying to force me to pay 1.5k for food items and set menu I didn’t want.
I do see that doors are closed too early !! 1a.m were the website advises its 🤔 No music !! I thought u had some sort of show .. The food is magnificent ,big like .
Atmosphere was nice, food excellent! Only constructive feedback is that the live music was a little too loud.
Unsere Fleisch war total trocken. Scahde weil dem Blick am Nil ist super
Lovely place and unique experience with a nice view facing the Nile