Monday to Sunday
08:00 - 02:00
Afternoon Tea is served from 2.00pm - 5.00pm
- Disabled Access
- Private Dining
- Free WiFi
- Outside Seating Area
- Families and Children Welcome
About Afternoon Tea at the Lobby Lounge
The central position and effortless style of The Lobby Lounge make it the perfect venue for Afternoon Tea or casual dining, throughout the day.Combining 5 star elegance with comfortable, relaxed atmosphere; sink into the deep sofas, snuggle up in the ample armchairs and simply let time stand still as you listen to a selection of classic tunes from our expert, resident pianist, who plays every Wednesday to Saturday, from 7:00pm – 9:00pm and on Sundays from 1:00pm-3:00pm
Indulge in delicious bites from our lounge favourites, order a drink from the bar, choose from our extensive wine list or sample something adventurous from the cocktail menu.
The Lobby Lounge is perfect spot to catch up with friends, family or business colleagues.
Excellent service for our Afternoon tea from a very genuine young server called Aoife. She was so friendly and kind. The lobby lounge is a beautiful room and we'd very memorable afternoon. We will return. Thanks to all.
Simply fantastic. Everything was great
Had a really really unpleasant experience on Sunday. Firstly, we arrived 30 mins early so we decided to have a coffee in the lounge (after already informing the staff that we were there for 12pm afternoon tea). At 12.10 no member of staff had come to tell us our garden pod was ready so we had to ask. When we got into the pod, it took another 10 mins for someone to take our order. We had a few questions about the different options and the waiter explained them quite poorly but nonetheless we ordered a gluten free and vegetarian option - the waiter had left before even asking which tea we'd like or bringing us water. After another 10 mins we had to get out and call the waiter for some water at which point he then asked which tea we'd like. I should also point out that when I was making the booking, I was told they needed the pod back at 13:30. at 13:08 the food came, however, the waiter explained the different tiers and I had to tell her that it was the wrong order as it was not gluten free or vegetarian. So when the correct order finally did come (another 12-15 mins later), there was only one scone on in it and the waiter said the other one was cooking. When the other scone arrived, it was more than under cooked - once we cut the scone we could see and taste that the dough was uncooked still. To top things off, there was no apology about the poor service, the EXTREMELY long wait and when we went to pay (very reluctantly so), the woman who had brought us out the wrong meal (she seemed as though she was of a manager position), told the waiter "Don't forget the first part of the bill" ie the coffees. Overall, a TERRIBLE experience, will be posting this on TripAdvisor and Zomato etc and will most certainly not be recommending to any one I know. Awful experience which was a waste of money and more importantly, time. We expected a lot more from a hotel of such an acclaimed standard.
The food was lovely. Service was not great. We had to go and find the staff members a couple of times (although they were always very pleasant!). When we asked to take our leftover cake away, it was wrapped in a plastic tray with clingfilm and put in a very large bag. But by the time we’d gotten to the dart station, the cakes had fallen out and were rolling around the bag. The food and the setting was very nice, but the slow service and lack of finishing touches (like appropriate take-away packaging) detracted from the overall experience. On previous visits we’ve not had these problems- perhaps we caught the staff on a bad day??
Was a super experience in a fabulous hotel
Hi there We thoroughly enjoyed our afternoon tea experience.......but.the following pointers may help. 1) We were in through the second room which was lovely but we were the only customers. Therefore very quiet and we did not get the attention we deserved!! 2) We had to chase for hot tea which was very slow coming Hard to get attention!!..........Hot tea is a must with afternoon tea so it is important for service to be efficient and more frequent 3)We felt 8 scones was very generous!!! 4 is plenty. 2 fruit scones 2 plain scones 4)Sandwiches and desert were delicious 5)Waiters/waitresses very friendly
Sandwich selection could be increased and deserts decreased. Left feeling hungry!
I know there was a big event on in the hotel that weekend but our group was very disappointing with the service. Orders were incorrect and some never arrived. Very disappointing. Food when it did arrive was excellent.
Amazing spa and afternoon tea day, would highly recommend and definitely go back
We had the afternoon tea and it was lovely, really well thought out and the service was impeccable! Thank you
We had afternoon tea booked for my sisters hens. Room was beautiful, food was delicious, and staff were very attentive. Only negative was that they kept bringing the bottles of prosecco, people in the party were under the impression that is was included in the price of afternoon tea, so it did cause some confusion. Staff should have been clearer that this was extra.
Lovely afternoon tea - a real treat, enjoyed it immensely
A warm comfortable and friendly atmosphere to enjoy a favourite drink
Highly recommend Intercontinental Hotel. Service was excellent and Jackie especially made sure our daughter had a great Confirmation day. Thank you!
Very nice atmosphere and good service
We booked in here for afternoon tea with gin for our friends 30th. And could not of asked for anything better. I have to follow a gluten free diet and another member of our party is dairy free the team catered for our needs very well, a 5 star service from the start to the end,could not recommend this any higher.Thank you intercontinental lobby lounge for a fantastic afternoon
Beautiful place , great service
Very delightful experience! The food was excellent and the teas were very flavorful! Very attentive server! Have already recommended the afternoon tea to some of my colleagues!
I booked this Afternoon Tea a month in advance as a present for my friend. When I booked it I let me staff know about my guest's dietary requirements. When we arrived the staff was very unprepared. She didn't know the type of Afternoon Tea we had booked (Gin & Tonic) and she asked my friend again for her dietary requirements. After about 20mins someone else took over the table and asked us again for our dietary requirements. The food arrived and it was lovely. However, towards the end of the afternoon tea time the room started to clear out and the service staff didn't check on us again. I had to ask in the front room for our bill. I really wanted this to go smoothly as it was a present and while the food was very nice, the service really let us down.
We were a party of 10 family members having afternoon Tea over the Easter weekend . It was amazing . The food was very well presented and the tea selection better than I have ever experienced . Service great and total value for money . Will definitely return .
Had a lovely experience, all staff we dealt with were very friendly and efficient. Would definitely recommend to my family,friends and colleagues.
We had a wonderful time. Thank you so much.
All was perfect! Antonio who was looking after us was amazing,so as the other gentleman who was looking after us. It was my second time having the afternoon tea experience and I really enjoyed it. It was my best friends Birthday and both hosts made the experience extra special. Will definitely come back again.
Food was lovely but service was poor and slow