Monday to Sunday
08:30 - 01:00
Afternoon Tea is served from 12.00pm - 5.30pm
- Disabled Access
- Private Dining
- Free WiFi
- Families and Children Welcome
- Gluten Free Available
- Dietary Needs Catered For
- Children's Menu available
- Business Lunch
About The Lobby Lounge & Reading Room
The central position and effortless style of The Lobby Lounge make it the perfect venue for Afternoon Tea or casual dining, throughout the day.Combining 5 star elegance with comfortable, relaxed atmosphere; sink into the deep sofas, snuggle up in the ample armchairs and simply let time stand still as you listen to a selection of classic tunes from our expert, resident pianist, who plays every Thursday to Saturday, from 7:00pm – 9:00pm and on Sunday's from 1:00pm-3:00pm
Indulge in delicious bites from our lounge favourites, order a drink from the bar, choose from our extensive wine list or sample something adventurous from the cocktail menu.
The Lobby Lounge is perfect spot to catch up with friends, family or business colleagues.
The hotel was decorated beautifully for Christmas. The food was lovely, the service was excellent and all the staff were very friendly. Highly recommend it.
Would go back again
Excellent service and food in beautiful surroundings, look forward to returning very soon
Recently had afternoon tea. Service was very good & room is beautiful. Desserts were disappointing (my favorite part!)
Staff were amazing ! We had wanted the afternoon gin tea but it is gone from the menu ! Please bring it back ?
We loved it! The staff were lovely, the place was fabulous! Thoroughly enjoyable. Jean murray
Superb afternoon. Very comfortable and the service was attentive but not invasive. I would highly recommend it.
We enjoyed the afternoon tea but we're left waiting a long time on three occasions. We waited 20 minutes for tea. We were then left waiting when leaving as I had a voucher
Excellent service and food
Hi I would highly recommend the lobby lounge for food or afternoon tea 4 if us had champagne afternoon tea yesterday. We were greated by a very friendly lady on arrival. I am sorry I didn't get her name as I would like to commend her on her very warm welcome and our waiter was excellent as well. The attention to detail was excellent . Food was lovely. Overall a lovely experience .
We had a fantastic afternoon tea in the lobby lounge - they really made it feel like a special occasion!
Everything was so perfect! I enjoyed a lot my time there with my friend. the staff was terrific!
A little too expensive
Excellent service for our Afternoon tea from a very genuine young server called Aoife. She was so friendly and kind. The lobby lounge is a beautiful room and we'd very memorable afternoon. We will return. Thanks to all.
Simply fantastic. Everything was great
Had a really really unpleasant experience on Sunday. Firstly, we arrived 30 mins early so we decided to have a coffee in the lounge (after already informing the staff that we were there for 12pm afternoon tea). At 12.10 no member of staff had come to tell us our garden pod was ready so we had to ask. When we got into the pod, it took another 10 mins for someone to take our order. We had a few questions about the different options and the waiter explained them quite poorly but nonetheless we ordered a gluten free and vegetarian option - the waiter had left before even asking which tea we'd like or bringing us water. After another 10 mins we had to get out and call the waiter for some water at which point he then asked which tea we'd like. I should also point out that when I was making the booking, I was told they needed the pod back at 13:30. at 13:08 the food came, however, the waiter explained the different tiers and I had to tell her that it was the wrong order as it was not gluten free or vegetarian. So when the correct order finally did come (another 12-15 mins later), there was only one scone on in it and the waiter said the other one was cooking. When the other scone arrived, it was more than under cooked - once we cut the scone we could see and taste that the dough was uncooked still. To top things off, there was no apology about the poor service, the EXTREMELY long wait and when we went to pay (very reluctantly so), the woman who had brought us out the wrong meal (she seemed as though she was of a manager position), told the waiter "Don't forget the first part of the bill" ie the coffees. Overall, a TERRIBLE experience, will be posting this on TripAdvisor and Zomato etc and will most certainly not be recommending to any one I know. Awful experience which was a waste of money and more importantly, time. We expected a lot more from a hotel of such an acclaimed standard.
The food was lovely. Service was not great. We had to go and find the staff members a couple of times (although they were always very pleasant!). When we asked to take our leftover cake away, it was wrapped in a plastic tray with clingfilm and put in a very large bag. But by the time we’d gotten to the dart station, the cakes had fallen out and were rolling around the bag. The food and the setting was very nice, but the slow service and lack of finishing touches (like appropriate take-away packaging) detracted from the overall experience. On previous visits we’ve not had these problems- perhaps we caught the staff on a bad day??
Was a super experience in a fabulous hotel
Hi there We thoroughly enjoyed our afternoon tea experience.......but.the following pointers may help. 1) We were in through the second room which was lovely but we were the only customers. Therefore very quiet and we did not get the attention we deserved!! 2) We had to chase for hot tea which was very slow coming Hard to get attention!!..........Hot tea is a must with afternoon tea so it is important for service to be efficient and more frequent 3)We felt 8 scones was very generous!!! 4 is plenty. 2 fruit scones 2 plain scones 4)Sandwiches and desert were delicious 5)Waiters/waitresses very friendly
Sandwich selection could be increased and deserts decreased. Left feeling hungry!
I know there was a big event on in the hotel that weekend but our group was very disappointing with the service. Orders were incorrect and some never arrived. Very disappointing. Food when it did arrive was excellent.
Amazing spa and afternoon tea day, would highly recommend and definitely go back
We had the afternoon tea and it was lovely, really well thought out and the service was impeccable! Thank you