IceBurg Preston

23 Miller Arcade, Preston, United Kingdom, PR1 2QY
Restaurant info
Opening Information

M - 11:00-23:00 (Dine in ends at 22:30)
T - 11:00-23:00 (Dine in ends at 22:30)
W - 11:00-23:00 (Dine in ends at 22:30)
T - 11:00-23:00 (Dine in ends at 22:30)
F - 11:00-00:00 (Dine in ends at 23:30)
S - 11:00-00:00 (Dine in ends at 23:30)
S - 11:00-23:00 (Dine in ends at 22:30)

Facilities
  • Disabled Access
  • Families and Children Welcome
Menus

About IceBurg Preston

Smash Gourmet Burger and Shake Restaurant
Freshly made Wagyu and Angus Beef
Vegetarian Option Available

Cuisine: Burger Joint
Price point:
£ £ £ £ £

Availability

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5 Stars:
11
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3
1 Star:
3
Visited On Wednesday, 07 October 2020

Service is always slow but food is so good

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Visited On Saturday, 12 September 2020

Had to wait 40minutes for our drinks while 3 tables who came in after us was served theirs!

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Visited On Saturday, 12 September 2020

Great food, great service

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Visited On Thursday, 10 September 2020

Booked a table for 2 at 5pm on a Thursday night. Treated my brother after a 4 hr exam. Lady said your table will be downstairs. I wasn't happy as I had booked the day before. Taken downstairs into a noisy downstairs seating area. No other tables down there just loud club music playing right next to us. The Lady said we have no waiting on service downstairs in the evening you have to go upstairs to order. Why do you not have waiting on service at your busiest times downstairs? I went up to order our food to see 2 members of staff sat on their mobile phones. I was then told someone will come down to take my food order. My brother wanted a milkshake which they said they are cleaning the machine it is out of order at the moment.!! After placing our order I had to go back upstairs again to chase our drinks order after 10 mins no drinks arrived. The ladies toilets had no toilet roll and was rather messy. Considering covid 19 is on the rise the toilets were awful. Luckily the food didn't disappoint,just let themselves down on the service provided, shame really.

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Visited On Monday, 31 August 2020

Poor service, tasteless food even cheese was like thin layer of lettuce. The most important thing is Govt has announced EAT OUT TO HELP OUT to help customers and business owners both but they cheated that as well. They had a new menu for eat out to help out they didn’t offer on entire menu which was quiet shocking for me.

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Visited On Friday, 28 August 2020

nice food overall and came relatively quick, however may be on the pricey side

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Visited On Thursday, 27 August 2020

Portion sizes are small for the price... but food tasted amazing

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Visited On Wednesday, 12 August 2020

I asked for a fork from 1 of the staff and he never returned so had to have my fire fries with my hand and the food itself was overrated and over priced from what we expected my cheese on my burger was not melted and the chips were not properly cooked I'm disappointed expected better to be honest.

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Visited On Thursday, 06 August 2020

Great service& staff. Food& atmosphere was lovely would definitely recommend

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Visited On Tuesday, 04 August 2020

We waited an hour and a half for food after our order wasn’t put through. There didn’t seem to be much social distancing but you absolutely can not fault the food or service even if we did have to pack up most of the starters as they came after the main food. Really friendly and attentive staff who must be rushed off their feet as the whole place was absolutely heaving!

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Visited On Sunday, 02 August 2020

very fast and lovely food. only complaint is quite expensive but other than that it’s amazing and can’t fault it!!

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Visited On Friday, 14 February 2020

Iceburg is one of my favourite places to eat! I love all there food.

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Visited On Wednesday, 18 December 2019

You didn’t feel like you were welcomed but also felt rushed to eat and get out

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Visited On Wednesday, 27 November 2019

So... where to begin. Disappointed I reserved in advance and only waited 5 mins to be seated. The tea we ordered came cold so Iceberg reheated it for us. We ordered a salad which never came because the order didn’t go through apparently and by the time it was ready, we had all eaten and were ready to go so had to pack the salad up. After asking for a discount, only £4 was taken off the bill, so disappointed and annoyed by the way staff treated this mistake. At least the tea should have been on the house or salad not accounted in the bill. Shame really as food was good.

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Visited On Wednesday, 24 July 2019

Very good, food comes quick

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Visited On Thursday, 27 June 2019

Good, tasty food and well priced. Cosy restaurant. Very family friendly.

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Visited On Wednesday, 12 June 2019

Add more burger options

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Visited On Wednesday, 29 May 2019

quick service and helpful.

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Visited On Tuesday, 28 May 2019

Quick service good food friendly people good night

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Visited On Saturday, 02 March 2019

Good quality tasty food

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Visited On Monday, 29 October 2018

Great food and ambience but need to be a bit faster to take the order and seat the guests down.

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Visited On Friday, 06 July 2018

Brilliant service. Food came nice and quick. Chips were a tad too salty though, other than that, lovely.

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Visited On Saturday, 16 June 2018

The wait was disappointing even when reserved a table, but worth the wait for the food in the end

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Visited On Saturday, 02 June 2018

Nice and friendly staff but awful service provided, certainly understaffed and the whole thing seemed badly managed. After arriving at the restaurant the food reached ouir table an hour later. Nice food overall, but certainly overpriced for what it's worth.

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Visited On Friday, 01 December 2017

Service is ALWAYS slow. Not sure why. Always wait around 30 mins to order. Food is absolutely amazing though!!

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