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The Horsebox at Ellenborough Park

Southam Road, Cheltenham, United Kingdom, GL523NJ
Restaurant info
Opening Information

The Horsebox opens at 12 noon through until 10pm. Open everyday for lunch, dinner and also snacks during the day.

Facilities
  • Free WiFi
  • Outside Seating Area
  • Families and Children Welcome
  • Bar
  • Accommodation
  • Children's Menu available
  • Dogs Welcome

About The Horsebox at Ellenborough Park

A menu filled with classic British influences served in a relaxed and warming environment. The Horsebox has all the elements of a 5-star country pub and more.

Cuisine: British
Dress Code: Casual
Price point:
£ £ £ £ £

Availability

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Avios will be awarded within 14 days from dining.
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Diners Review
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5 Stars:
84
4 Stars:
41
3 Stars:
15
2 Stars:
12
1 Star:
3
Visited On Thursday, 19 April 2018

We have booked a Spa day and Vicky and Jess were amazing. The Horsebox wasn't however. Food was below average. One waitress serving in the restaurant. Toilet facilities not clean at all, housekeeping should definitely be looked at, along with service and food quality.

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Visited On Tuesday, 10 April 2018

We had a great lunch at The Horsebox. Fantastic service from our waitress Lana. The food was lovely and a great way to start our Spa experience.

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Visited On Monday, 02 April 2018

Lovely evening

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Visited On Saturday, 31 March 2018

The service was extremely poor - no wine list or offer of drinks until requested , once wine list provided waiter came for food order but still no order for drinks taken. Eventually received drinks - wine poured in 4 glasses even though 2 had beer. Water glasses never refilled after first glass brought. When the waiter cleared starter he asked if we wanted dessert menu - we hadn’t even had main course! Had to ask for bill - general lack of attention , no eye contact no smile overall completely poor and whilst food was good would be very nervous to return or recommend.

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Visited On Sunday, 25 March 2018

We have been recommended to stay in Ellenborough Park mostly due to the location, beautiful facilities as well as food. The setting of the restaurant is beautiful and we have had two meals in Horsebox: 1. lunch for which we ordered pork sausage sandwiches for (came in with wrong bread) and were extremely dry - we left half of them untouched 2. dinner - food was ok but definitely not great. our starters were average and dessert (crumble) after adding custard has become a mash which, again, we haven't finished. I believe that the most disappointing part of the experience was the service. On both occasions waiters were slightly unpleasant and gave us an impression that they 'couldn't be bothered' and kept walking away while I was still speaking to them. Again, the entire stay was amazing, facilities are beautiful, location of the place is breathtaking and the only downside of the stay was the Horsebox, unfortunately. As a business owner I understand the importance of good customer service, as well as providing customers with good product but again, would like to emphasise that it was the only negative part of the experience itself but something definitely worth paying attention to.

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Visited On Tuesday, 13 March 2018

Would like to see a crispy battered fish with chips + peas on the main menu just like the 2017 menu in the Brasserie restaurant. The main course menu for 2018 shows Cornish Cod with Israeli cous cous and pesto,it would be interesting to know how well that course was received compared with last year's fish & chips. Crispy battered whitebait was not an option it was only on starter course. For my main course in 2018 I opted for the Braised Lamb shoulder with dauphinoise potatoes and caramelised onions and so glad I did, this course needs to stay on the menu, the chefs cooked this meal to perfection, the only reason for me giving a 4* rating on food is down to the main course choices, the menu needs to include more simple tasty everyday dishes. Desserts were a delight lots to choose from but keep the Rhubarb crumble on the list. A great atmosphere in the room, loved the band playing, book them for next year!!

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Visited On Thursday, 15 March 2018

Music in bar a little loud Perhaps more staff in bar area If possible we should not have to change cars at helipad.

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Visited On Tuesday, 27 February 2018

A lovely afternoon spa great especially the pool!

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Visited On Monday, 26 February 2018

Excellent food and service from the 2 staff in the restaurant. Only comment we were going to eat in the Horsebox on Sunday evening but having a television in there put me off and we ate in main restaurant

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Visited On Saturday, 24 February 2018

The food was ok. But we only had sandwiches. But felt that £85. For four sandwiches and four soft drinks was rather expensive. We ordered not long after we sat down but the food took a long time to arrive up to about 35-40 mins. The food was tasty and good quality and the staff were friendly. I can’t comment on the atmosphere as we were the only customers in the restaurant to begin with, which confused us as to why the food took some time to arrive at our tables. I ate at the Horsebox in December last year in the evening and the experience I remember was all good.

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Visited On Friday, 23 February 2018

An incredibly disappointing experience. The food was terrible. Steak not good quality, bearnaise sauce was a just butter melted, mushroom was uncooked and cold only briefly grilled on top, tomato barely looked at the oven. For £28 absolutely unforgivable. Only redeeming factor was the response of (some) of the staff. It was dealt with very well. Following day the table next to us we’re served cold soup, so I fear the problem is pretty embedded. We had to cancel our reservation for the 2nd night and head out for dinner, which was not the plan. Such a shame as we have always loved this hotel and our stays here.

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Visited On Friday, 23 February 2018

A lovely, leisurely lunch. Very relaxed!

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Visited On Tuesday, 20 February 2018

Excellent food and service

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Visited On Tuesday, 20 February 2018

Always feel very much at home at this lovely friendly hotel. Fish and chips the best ever !!!!

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Visited On Monday, 19 February 2018

The service was a little slow but understandable if everything is being cooked from fresh. Lovely staff very friendly.

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Visited On Monday, 12 February 2018

Food was amazing. Unfortunately we arrived at the same time as a fire alarm drill.

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Visited On Saturday, 10 February 2018

Lovely food & after writing a comment about my parents wedding anniversary when booking online - we were given some lovely chocolates! Thank you for a lovely meal.

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Visited On Tuesday, 06 February 2018

Outside heated pool was cold, my pregnancy massage was really amazing and highly recommend

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Visited On Tuesday, 30 January 2018

Stunning venue, lunch only let down with a rather synthetic jus for the suet pudding which itself was a delight. Partners fish was super. Evening meal very nice. Excellent old school atmosphere, very polite staff. Spa was a little clunky/pokey although staff again attentive. Was offered discount on sencondry treatments and this was not applied habe left this in your reception staffs hands.

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Visited On Monday, 29 January 2018

the menu was great for my husband who eats meat but as a vegetarian it was really bad. definitely needs some work on the vegetarian options.

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Visited On Saturday, 27 January 2018

excellent evening

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Visited On Sunday, 21 January 2018

We had a fantastic meal at the Horsebox. The food was fantastic and at such a great price. We had been served by Lana before and were happy to have her wait our table again, she was fantastic and very accommodating. We will visit again!

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Visited On Sunday, 21 January 2018

Attentive service without being overbearing. Overall an enjoyable visit which I will repeat.

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Visited On Friday, 19 January 2018

Staff were pleasant and food was good, but not really value for money.

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Visited On Monday, 15 January 2018

Side dishes were a little pricey but good value for the main courses.

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