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Hoar Cross Hall - Hugos

Hoar Cross Hall Spa Hotel Maker Lane, Hoar Cross, Burton upon Trent, United Kingdom, DE13 8QS
Restaurant info
Opening Information

11.45 until 15.30.

Facilities
  • Free WiFi
  • Minimum age restriction
  • Easy Access
Menus

About Hoar Cross Hall - Hugos

Our cold buffet starter offers a wide variety of seafood, cold meats, salads or a bowl of our freshly prepared seasonal soups. To follow, there’s a wide range of beautifully prepared main courses to choose from to create a unique lunch time dining experience.

Cuisine: British
Dress Code: Casual
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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5 Stars:
115
4 Stars:
50
3 Stars:
24
2 Stars:
9
1 Star:
4
Visited On Monday, 07 May 2018

Lunch was reasonable . A very nice main course salmon. Starter salad buffet was limited and not enticing. My lemon posset desert was fine but my friends chocolate tart pastry was like a bullet!! Service was weak - slow and needed chasing to clear between courses especially if we wanted to complete lunch in an hour so that we could get to treatments . Not as attentive as have experienced previously . It was a bank holiday but staff need to be on the ball a bit more .

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Visited On Wednesday, 02 May 2018

The food choices were excellent, would have enjoyed anything on the menu as it all sounded delicious. We opted for the roast of the day & the meat was succulent & veggies were perfectly cooked. Dessert was great way to end the meal but very calorific so extra laps in the pool afterwards!!

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Visited On Sunday, 29 April 2018

Excellent food and service

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Visited On Monday, 30 April 2018

A lovely relaxing lunch. Great food, plenty of choice even for GF

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Visited On Saturday, 28 April 2018

We had a truly amazing time! The food was fantastic, service brilliant and all the staff were helpful and friendly. Highly recommend and we can’t wait to come back soon.

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Visited On Thursday, 26 April 2018

All the staff were very friendly and approachable and helpful. We had just the most amazing day relaxing. The chocolate wrap was delightful. There was plenty of different areas, rooms and pools to try out through out the day and the gym is well equipped. I would definitely recommend to anyone and will be going again. The food at hugo’s Restaurant was amazing.

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Visited On Saturday, 21 April 2018

The cold buffet was uninspiring but OK, although bread rolls were too tough to cut through let alone eat! Very heavy creamy salad options for a spa place. Mains Options were very Disappointing- essentially 3 meat and 1 fish option with new potatoes and dull veg, or a stodgy pasta dish with awful garlic bread. Similar spa restaurants usually offer a variety of lighter and more interesting meals.

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Visited On Wednesday, 18 April 2018

Would be good if you could have last minuite deals and offers on massages

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Visited On Saturday, 14 April 2018

Fabulous as ever. Just two things I would change: Firstly the amount of plastic cups used in the pool areas is distressing. Can you switch back to paper or hire out something when people check in? Secondly leaving at 5.30pm is too early! A lot of people travel quite long distances to get to you and I think it should be a longer day finishing at 6 pm at the earliest...

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Visited On Sunday, 08 April 2018

The food was excellent and staff very friendly. The massage was the best I’ve ever had and plenty of facilities to enjoy. The down part was the room was ‘tired’ and needed some tlc. Although clean and comfortable I expected a little more for the money I paid. Otherwise a nice relaxing weekend.

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Visited On Sunday, 08 April 2018

Nil

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Visited On Wednesday, 04 April 2018

Lunch time food was fabulous better than the evening dinner

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Visited On Sunday, 01 April 2018

The food at Hugo's was amazing, my friend and I were only expecting a light buffet for lunch but got a fabulous 3 course meal, the portions were ample and tasted delicious!

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Visited On Friday, 30 March 2018

Vegetable Wellington was mainly pastry.Vegetables were overcooked & tasteless.Treacle tart was supposed to come with clotted cream but came with ice cream

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Visited On Friday, 30 March 2018

Friendly staff. Good good-could be hotter.

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Visited On Tuesday, 27 March 2018

had a delightful few days here very relaxing and comfortable. Service was excellent with very helpful friendly staff. A little tired around the edges could do with a new lick of paint. Spa is excellent with plenty of seating areas to relax.

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Visited On Sunday, 25 March 2018

I am still awaiting a call from the manager due to the poor nights sleep I had. All night there was a generator making noise which kept my wife and I awake. When calling reception they were unable to move us to a new room. The decor of the room was also very tired. The facilities were very good and the evening food was fantastic. To date I haven’t been contacted regarding my stay despite management saying they would be in touch.

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Visited On Sunday, 25 March 2018

Good choice on menu and the buffet starter. Efficient pleasant service. Well worth a visit.

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Visited On Friday, 09 March 2018

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Visited On Tuesday, 20 March 2018

Good food and service. Disappointing to see that the menu was exactly the same as the previous day which limited choice.

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Visited On Monday, 19 March 2018

Bit slow to take order initially but food very good and service much better after that. Sat in the ‘overflow’ room so but quiet

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Visited On Tuesday, 20 March 2018

Everything was lovely but I asked the waitress what one of the mains was and she had no idea so she went into ask 2 other people who also had no idea. In the end a lovely manager came over and explained it all for me. They were all still very nice and welcoming.

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Visited On Monday, 19 March 2018

As a vegan, it was AMAZING to have a CHOICE for lunch AND dessert. I’ve been to the spa a few times, it’s by far the best one I’ve been to and would recommend it everyone!

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Visited On Monday, 19 March 2018

Service was very poor we had to wait to be seated and for our drinks, the lunch time menu didn’t change so choice was limited for me as a vegetarian. It was apparent to my friend and I that some staff clearly don’t like there job! Some of the food tasted like it had been recycled.

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Visited On Monday, 19 March 2018

Very nice

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